[Asterisk-Users] Jump to extension from voice menu
Is there a way to allow a caller to enter an extension number that is more than one digit long in a voice menu? I want to have a menu that allows something like If you know the extension number of the person please enter it otherwise 1 for sales, 2 for...etc many thanks in advance, Brian. ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Jump to extension from voice menu
If you add include = context-of-normal-extensions at the beginning of you MENU section then this should work. [mainmenu] ; ;main menu context with submenu ; exten = s,1,Answer include = default ;exten = s,2,SayDigits(${CALLERID}) exten = s,3,Background(hello_and_thank_you) exten = s,4,Wait,t,2 exten = s,5,Goto(options,s,1) Dave -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of bam Sent: 11 February 2004 09:35 To: [EMAIL PROTECTED] Subject: [Asterisk-Users] Jump to extension from voice menu Is there a way to allow a caller to enter an extension number that is more than one digit long in a voice menu? I want to have a menu that allows something like If you know the extension number of the person please enter it otherwise 1 for sales, 2 for...etc many thanks in advance, Brian. ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Jump to extension from voice menu
bam wrote: Is there a way to allow a caller to enter an extension number that is more than one digit long in a voice menu? I want to have a menu that allows something like If you know the extension number of the person please enter it otherwise 1 for sales, 2 for...etc many thanks in advance, Brian. Yes.. Take a look at the DigitTimeout and ResponseTimeout applications.. -= Info about application 'DigitTimeout' =- [Synopsis]: Set maximum timeout between digits [Description]: DigitTimeout(seconds): Set the maximum amount of time permitted between digits when the user is typing in an extension. When this timeout expires, after the user has started to type in an extension, the extension will be considered complete, and will be interpreted. Note that if an extension typed in is valid, it will not have to timeout to be tested, so typically at the expiry of this timeout, the extension will be considered invalid (and thus control would be passed to the 'i' extension, or if it doesn't exist the call would be terminated). Always returns 0. -= Info about application 'ResponseTimeout' =- [Synopsis]: Set maximum timeout awaiting response [Description]: ResponseTimeout(seconds): Set the maximum amount of time permitted after falling through a series of priorities for a channel in which the user may begin typing an extension. If the user does not type an extension in this amount of time, control will pass to the 't' extension if it exists, and if not the call would be terminated. Always returns 0. ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users