RE: [Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread mattf
Hello,

This would be software since I still don't see the Digium echo-cancellers
anywhere for sale and don't know how to get one. If Digium wants to send me
one I would gladly test it.

The overall machine load is also affected by the way interrupts are used and
the fact that Sangoma uses significantly less than a Digium card uses.

MATT---



Hi,


Could you please include if you used the software zaptel echo canceller
or the daughterboards for the te4xxp ?
As that would explain the difference in cpu usage.

I have no daughterboards for the te410p cards yet, nor do i own any
sangoma things, so no testing here.

Joachim.

Joachim.

Tom wrote:

> Thanks for the informative review Matt.  Please tell why you are using
> RBS T1 trunks instead of PRIs.  Is it the cost or availability issue
> from the ILEC/CLEC or is there some other advantage.  PRIs and RBS T1s
> are about the same price in my part of the world.
>
> Tom

-Original Message-
From: Zoa [mailto:[EMAIL PROTECTED]
Sent: Thursday, April 07, 2005 12:54 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] My Sangoma Experience - Review


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Re: [Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread Zoa
Hi,
Could you please include if you used the software zaptel echo canceller
or the daughterboards for the te4xxp ?
As that would explain the difference in cpu usage.
I have no daughterboards for the te410p cards yet, nor do i own any
sangoma things, so no testing here.
Joachim.
Joachim.
Tom wrote:
Thanks for the informative review Matt.  Please tell why you are using
RBS T1 trunks instead of PRIs.  Is it the cost or availability issue
from the ILEC/CLEC or is there some other advantage.  PRIs and RBS T1s
are about the same price in my part of the world.
Tom
At 09:20 AM 4/7/2005, you wrote:
My Sangoma Experience in Asterisk:  2005-04-07
Having pushed my Digium Asterisk systems to their capacity many times
and
figuring out the limits of the Digium hardware I decided it was time
to test
an Asterisk-compatible Sangoma Quad T1/E1 card(AFT-A104u) to see if they
live up to their hype of being more efficient than the Digium
variety(T405P). I had talked with someone from Sangoma before at
Astricon,
but it was rather informal, he didn't have any literature and I was
rather
swamped at the time as it was. Then I saw a posting on the
asterisk-users
list about the claims that the Sangoma card does echo-cancelation
better as
well as using far less interrupts than Digium hardware(a big
bottleneck with
busy Digium systems).
I emailed Sangoma(they are located in Canada) for a quote and quickly
received a phone call from them. They were very interested in getting my
feedback on using their quad port T1/E1 card with Asterisk and they
quoted
me a discounted price of $1190 US for the card(They said retail was
$1700 US
[Digium quad-cards are $1495 retail but you can get them through
resellers
for a couple hundred less]). The Sangoma card comes with a 30-day
money back
guarantee and a 3 year warranty.
When I received the card I noticed a couple things right away, it was
a very
professionally packaged item and it came with 4 T1 cables in the box
as well
as documentation and all of the other pretty things you expect in a
retail
package. The second thing I noticed is that the card was compatible
with a
2U form-factor(That's right, they crammed 4 T1/E1 ports together so
it can
fit in a 2U case vertically) This was achieved in-part because the
ports are
actually on a fixed daughter card, but it did bring up the thought
that they
could actually cram 6 ports on one of these cards :)
Next I started to sort through the documentation and files on their FTP
site. I noticed something I wish Digium cards had: User-upgradable
firmware
on the board(I have previously had to return an early version of the
T410P
Digium board to get a newer one with newer firmware on it).
Let the installation begin. I started by downloading and installing
Asterisk
as usual(zaptel, libpri, asterisk[version 1.0.6]), then I downloaded and
installed Wanpipe release 2.3.2 beta6. I could now see my card and
went into
the wancfg utility to configure my card. Here's when it stopped being a
smooth experience. I tried installing it by the asterisk instructions
found
on the FTP site(which I found out later were out of date and
incorrect) and
eventually it all worked up until the final starting step. The
drivers saw
the card, but said nothing was connected to them which I thought was a
strange problem since you don't have to have anything connected to a
Digium
card for Asterisk to fully startup. So I emailed tech support and walked
through some reconfiguration steps and then after a few more emails
back and
forth it came out that they had a problem with D4/AMI signalling on a
RBS
T1(which they say they will have a fix for at some undefined time in the
future). After switching the wanpipe config for the first span to
B8ZS/ESF
with a PRI T1 I was able to run ztcfg and asterisk. I placed some
test calls
and all went well, at least until I tried hooking up a live
RBS(Robbed-bit,
24 full channels not PRI) E&M Wink T1. It turns out that the guys at
Sangoma
have never had a customer that used E&M Wink start and accordingly
they have
never tested their cards with it, and of course it didn't work. So
another
email and call to Sangoma and they started working on a fix. Two days
later
they added a Wink for wink start T1s and sent me a new version of the
software. I loaded it and it worked, but all audio and call detects
stopped
working if I tried to use more than 10 of the RBS T1 channels, so
back to
Sangoma for another new driver version. After a few days, and a few more
driver versions, they came up with one that seemed to fix all of the
problems I was having before so I did my simple stress test of
picking up,
hanging up and redirecting to meetme of about 52 Zap lines and all went
well. Now on to the performance testing.
For a performance test, I swapped out an identically configured
machine that
had a Digium T405P with my test machine and put it live in company
inbound/outbound call center during off-hours to test(This server
usually
handles over 20,000 calls in/o

RE: [Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread mattf
Several of these RBS T1s have been here for many years and before we moved
to Asterisk a few pieces of phone hardware we used were not PRI-compatible.
There is also the fact that we still use Channel banks which are also RBS.
We have started a long process of switching to PRIs as our RBS T1 contracts
expire, but that is going to take another 2 years. Pricing was not really an
issue.

MATT---


-Original Message-
From: Tom [mailto:[EMAIL PROTECTED]
Sent: Thursday, April 07, 2005 11:29 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] My Sangoma Experience - Review


Thanks for the informative review Matt.  Please tell why you are using RBS 
T1 trunks instead of PRIs.  Is it the cost or availability issue from the 
ILEC/CLEC or is there some other advantage.  PRIs and RBS T1s are about the 
same price in my part of the world.

Tom

At 09:20 AM 4/7/2005, you wrote:
>My Sangoma Experience in Asterisk:  2005-04-07
>
>Having pushed my Digium Asterisk systems to their capacity many times and
>figuring out the limits of the Digium hardware I decided it was time to
test
>an Asterisk-compatible Sangoma Quad T1/E1 card(AFT-A104u) to see if they
>live up to their hype of being more efficient than the Digium
>variety(T405P). I had talked with someone from Sangoma before at Astricon,
>but it was rather informal, he didn't have any literature and I was rather
>swamped at the time as it was. Then I saw a posting on the asterisk-users
>list about the claims that the Sangoma card does echo-cancelation better as
>well as using far less interrupts than Digium hardware(a big bottleneck
with
>busy Digium systems).
>
>I emailed Sangoma(they are located in Canada) for a quote and quickly
>received a phone call from them. They were very interested in getting my
>feedback on using their quad port T1/E1 card with Asterisk and they quoted
>me a discounted price of $1190 US for the card(They said retail was $1700
US
>[Digium quad-cards are $1495 retail but you can get them through resellers
>for a couple hundred less]). The Sangoma card comes with a 30-day money
back
>guarantee and a 3 year warranty.
>
>When I received the card I noticed a couple things right away, it was a
very
>professionally packaged item and it came with 4 T1 cables in the box as
well
>as documentation and all of the other pretty things you expect in a retail
>package. The second thing I noticed is that the card was compatible with a
>2U form-factor(That's right, they crammed 4 T1/E1 ports together so it can
>fit in a 2U case vertically) This was achieved in-part because the ports
are
>actually on a fixed daughter card, but it did bring up the thought that
they
>could actually cram 6 ports on one of these cards :)
>
>Next I started to sort through the documentation and files on their FTP
>site. I noticed something I wish Digium cards had: User-upgradable firmware
>on the board(I have previously had to return an early version of the T410P
>Digium board to get a newer one with newer firmware on it).
>
>Let the installation begin. I started by downloading and installing
Asterisk
>as usual(zaptel, libpri, asterisk[version 1.0.6]), then I downloaded and
>installed Wanpipe release 2.3.2 beta6. I could now see my card and went
into
>the wancfg utility to configure my card. Here's when it stopped being a
>smooth experience. I tried installing it by the asterisk instructions found
>on the FTP site(which I found out later were out of date and incorrect) and
>eventually it all worked up until the final starting step. The drivers saw
>the card, but said nothing was connected to them which I thought was a
>strange problem since you don't have to have anything connected to a Digium
>card for Asterisk to fully startup. So I emailed tech support and walked
>through some reconfiguration steps and then after a few more emails back
and
>forth it came out that they had a problem with D4/AMI signalling on a RBS
>T1(which they say they will have a fix for at some undefined time in the
>future). After switching the wanpipe config for the first span to B8ZS/ESF
>with a PRI T1 I was able to run ztcfg and asterisk. I placed some test
calls
>and all went well, at least until I tried hooking up a live RBS(Robbed-bit,
>24 full channels not PRI) E&M Wink T1. It turns out that the guys at
Sangoma
>have never had a customer that used E&M Wink start and accordingly they
have
>never tested their cards with it, and of course it didn't work. So another
>email and call to Sangoma and they started working on a fix. Two days later
>they added a Wink for wink start T1s and sent me a new version of the
>software. I loaded it and it worked, but all audio and call detects stopped
>working if I tried to use more than 10 of the RBS T1

Re: [Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread Tom
Thanks for the informative review Matt.  Please tell why you are using RBS 
T1 trunks instead of PRIs.  Is it the cost or availability issue from the 
ILEC/CLEC or is there some other advantage.  PRIs and RBS T1s are about the 
same price in my part of the world.

Tom
At 09:20 AM 4/7/2005, you wrote:
My Sangoma Experience in Asterisk:  2005-04-07
Having pushed my Digium Asterisk systems to their capacity many times and
figuring out the limits of the Digium hardware I decided it was time to test
an Asterisk-compatible Sangoma Quad T1/E1 card(AFT-A104u) to see if they
live up to their hype of being more efficient than the Digium
variety(T405P). I had talked with someone from Sangoma before at Astricon,
but it was rather informal, he didn't have any literature and I was rather
swamped at the time as it was. Then I saw a posting on the asterisk-users
list about the claims that the Sangoma card does echo-cancelation better as
well as using far less interrupts than Digium hardware(a big bottleneck with
busy Digium systems).
I emailed Sangoma(they are located in Canada) for a quote and quickly
received a phone call from them. They were very interested in getting my
feedback on using their quad port T1/E1 card with Asterisk and they quoted
me a discounted price of $1190 US for the card(They said retail was $1700 US
[Digium quad-cards are $1495 retail but you can get them through resellers
for a couple hundred less]). The Sangoma card comes with a 30-day money back
guarantee and a 3 year warranty.
When I received the card I noticed a couple things right away, it was a very
professionally packaged item and it came with 4 T1 cables in the box as well
as documentation and all of the other pretty things you expect in a retail
package. The second thing I noticed is that the card was compatible with a
2U form-factor(That's right, they crammed 4 T1/E1 ports together so it can
fit in a 2U case vertically) This was achieved in-part because the ports are
actually on a fixed daughter card, but it did bring up the thought that they
could actually cram 6 ports on one of these cards :)
Next I started to sort through the documentation and files on their FTP
site. I noticed something I wish Digium cards had: User-upgradable firmware
on the board(I have previously had to return an early version of the T410P
Digium board to get a newer one with newer firmware on it).
Let the installation begin. I started by downloading and installing Asterisk
as usual(zaptel, libpri, asterisk[version 1.0.6]), then I downloaded and
installed Wanpipe release 2.3.2 beta6. I could now see my card and went into
the wancfg utility to configure my card. Here's when it stopped being a
smooth experience. I tried installing it by the asterisk instructions found
on the FTP site(which I found out later were out of date and incorrect) and
eventually it all worked up until the final starting step. The drivers saw
the card, but said nothing was connected to them which I thought was a
strange problem since you don't have to have anything connected to a Digium
card for Asterisk to fully startup. So I emailed tech support and walked
through some reconfiguration steps and then after a few more emails back and
forth it came out that they had a problem with D4/AMI signalling on a RBS
T1(which they say they will have a fix for at some undefined time in the
future). After switching the wanpipe config for the first span to B8ZS/ESF
with a PRI T1 I was able to run ztcfg and asterisk. I placed some test calls
and all went well, at least until I tried hooking up a live RBS(Robbed-bit,
24 full channels not PRI) E&M Wink T1. It turns out that the guys at Sangoma
have never had a customer that used E&M Wink start and accordingly they have
never tested their cards with it, and of course it didn't work. So another
email and call to Sangoma and they started working on a fix. Two days later
they added a Wink for wink start T1s and sent me a new version of the
software. I loaded it and it worked, but all audio and call detects stopped
working if I tried to use more than 10 of the RBS T1 channels, so back to
Sangoma for another new driver version. After a few days, and a few more
driver versions, they came up with one that seemed to fix all of the
problems I was having before so I did my simple stress test of picking up,
hanging up and redirecting to meetme of about 52 Zap lines and all went
well. Now on to the performance testing.
For a performance test, I swapped out an identically configured machine that
had a Digium T405P with my test machine and put it live in company
inbound/outbound call center during off-hours to test(This server usually
handles over 20,000 calls in/out a day with lots of recording going on
across T1s, SIP phones and some IAX2 trunks). This server has two RBS T1s,
one PRI T1 and one Channel Bank. I placed a test call out of the channel
bank through the PRI and then started automated calls from the two RBS T1s
to go into meetme conferences. 

Re: [Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread Danny Froberg
Great info Matt.
Thanks.
/Danny

On Thu, 2005-04-07 at 10:20 -0400, mattf wrote:
> My Sangoma Experience in Asterisk:2005-04-07
> 


> MATT---

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Re: [Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread Scott Stingel
Bravo - nice writeup Matt!
It concisely captures both the pros and cons.
Seems that we really do have (or are close to having) a second source 
now - and all asterisk users will benefit in my opinion!

Cheers
Scott Stingel
www.evtmedia.com
mattf wrote:
My Sangoma Experience in Asterisk:  2005-04-07
Having pushed my Digium Asterisk systems to their capacity many times and
figuring out the limits of the Digium hardware I decided it was time to test
an Asterisk-compatible Sangoma Quad T1/E1 card(AFT-A104u) to see if they
live up to their hype of being more efficient than the Digium
variety(T405P). I had talked with someone from Sangoma before at Astricon,
but it was rather informal, he didn't have any literature and I was rather
swamped at the time as it was. Then I saw a posting on the asterisk-users
list about the claims that the Sangoma card does echo-cancelation better as
well as using far less interrupts than Digium hardware(a big bottleneck with
busy Digium systems).
I emailed Sangoma(they are located in Canada) for a quote and quickly
received a phone call from them. They were very interested in getting my
feedback on using their quad port T1/E1 card with Asterisk and they quoted
me a discounted price of $1190 US for the card(They said retail was $1700 US
[Digium quad-cards are $1495 retail but you can get them through resellers
for a couple hundred less]). The Sangoma card comes with a 30-day money back
guarantee and a 3 year warranty.
When I received the card I noticed a couple things right away, it was a very
professionally packaged item and it came with 4 T1 cables in the box as well
as documentation and all of the other pretty things you expect in a retail
package. The second thing I noticed is that the card was compatible with a
2U form-factor(That's right, they crammed 4 T1/E1 ports together so it can
fit in a 2U case vertically) This was achieved in-part because the ports are
actually on a fixed daughter card, but it did bring up the thought that they
could actually cram 6 ports on one of these cards :)
Next I started to sort through the documentation and files on their FTP
site. I noticed something I wish Digium cards had: User-upgradable firmware
on the board(I have previously had to return an early version of the T410P
Digium board to get a newer one with newer firmware on it).
Let the installation begin. I started by downloading and installing Asterisk
as usual(zaptel, libpri, asterisk[version 1.0.6]), then I downloaded and
installed Wanpipe release 2.3.2 beta6. I could now see my card and went into
the wancfg utility to configure my card. Here's when it stopped being a
smooth experience. I tried installing it by the asterisk instructions found
on the FTP site(which I found out later were out of date and incorrect) and
eventually it all worked up until the final starting step. The drivers saw
the card, but said nothing was connected to them which I thought was a
strange problem since you don't have to have anything connected to a Digium
card for Asterisk to fully startup. So I emailed tech support and walked
through some reconfiguration steps and then after a few more emails back and
forth it came out that they had a problem with D4/AMI signalling on a RBS
T1(which they say they will have a fix for at some undefined time in the
future). After switching the wanpipe config for the first span to B8ZS/ESF
with a PRI T1 I was able to run ztcfg and asterisk. I placed some test calls
and all went well, at least until I tried hooking up a live RBS(Robbed-bit,
24 full channels not PRI) E&M Wink T1. It turns out that the guys at Sangoma
have never had a customer that used E&M Wink start and accordingly they have
never tested their cards with it, and of course it didn't work. So another
email and call to Sangoma and they started working on a fix. Two days later
they added a Wink for wink start T1s and sent me a new version of the
software. I loaded it and it worked, but all audio and call detects stopped
working if I tried to use more than 10 of the RBS T1 channels, so back to
Sangoma for another new driver version. After a few days, and a few more
driver versions, they came up with one that seemed to fix all of the
problems I was having before so I did my simple stress test of picking up,
hanging up and redirecting to meetme of about 52 Zap lines and all went
well. Now on to the performance testing.
For a performance test, I swapped out an identically configured machine that
had a Digium T405P with my test machine and put it live in company
inbound/outbound call center during off-hours to test(This server usually
handles over 20,000 calls in/out a day with lots of recording going on
across T1s, SIP phones and some IAX2 trunks). This server has two RBS T1s,
one PRI T1 and one Channel Bank. I placed a test call out of the channel
bank through the PRI and then started automated calls from the two RBS T1s
to go into meetme conferences. The performance test ran great and it did
prove t

[Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread mattf
My Sangoma Experience in Asterisk:  2005-04-07

Having pushed my Digium Asterisk systems to their capacity many times and
figuring out the limits of the Digium hardware I decided it was time to test
an Asterisk-compatible Sangoma Quad T1/E1 card(AFT-A104u) to see if they
live up to their hype of being more efficient than the Digium
variety(T405P). I had talked with someone from Sangoma before at Astricon,
but it was rather informal, he didn't have any literature and I was rather
swamped at the time as it was. Then I saw a posting on the asterisk-users
list about the claims that the Sangoma card does echo-cancelation better as
well as using far less interrupts than Digium hardware(a big bottleneck with
busy Digium systems).

I emailed Sangoma(they are located in Canada) for a quote and quickly
received a phone call from them. They were very interested in getting my
feedback on using their quad port T1/E1 card with Asterisk and they quoted
me a discounted price of $1190 US for the card(They said retail was $1700 US
[Digium quad-cards are $1495 retail but you can get them through resellers
for a couple hundred less]). The Sangoma card comes with a 30-day money back
guarantee and a 3 year warranty.

When I received the card I noticed a couple things right away, it was a very
professionally packaged item and it came with 4 T1 cables in the box as well
as documentation and all of the other pretty things you expect in a retail
package. The second thing I noticed is that the card was compatible with a
2U form-factor(That's right, they crammed 4 T1/E1 ports together so it can
fit in a 2U case vertically) This was achieved in-part because the ports are
actually on a fixed daughter card, but it did bring up the thought that they
could actually cram 6 ports on one of these cards :)

Next I started to sort through the documentation and files on their FTP
site. I noticed something I wish Digium cards had: User-upgradable firmware
on the board(I have previously had to return an early version of the T410P
Digium board to get a newer one with newer firmware on it).

Let the installation begin. I started by downloading and installing Asterisk
as usual(zaptel, libpri, asterisk[version 1.0.6]), then I downloaded and
installed Wanpipe release 2.3.2 beta6. I could now see my card and went into
the wancfg utility to configure my card. Here's when it stopped being a
smooth experience. I tried installing it by the asterisk instructions found
on the FTP site(which I found out later were out of date and incorrect) and
eventually it all worked up until the final starting step. The drivers saw
the card, but said nothing was connected to them which I thought was a
strange problem since you don't have to have anything connected to a Digium
card for Asterisk to fully startup. So I emailed tech support and walked
through some reconfiguration steps and then after a few more emails back and
forth it came out that they had a problem with D4/AMI signalling on a RBS
T1(which they say they will have a fix for at some undefined time in the
future). After switching the wanpipe config for the first span to B8ZS/ESF
with a PRI T1 I was able to run ztcfg and asterisk. I placed some test calls
and all went well, at least until I tried hooking up a live RBS(Robbed-bit,
24 full channels not PRI) E&M Wink T1. It turns out that the guys at Sangoma
have never had a customer that used E&M Wink start and accordingly they have
never tested their cards with it, and of course it didn't work. So another
email and call to Sangoma and they started working on a fix. Two days later
they added a Wink for wink start T1s and sent me a new version of the
software. I loaded it and it worked, but all audio and call detects stopped
working if I tried to use more than 10 of the RBS T1 channels, so back to
Sangoma for another new driver version. After a few days, and a few more
driver versions, they came up with one that seemed to fix all of the
problems I was having before so I did my simple stress test of picking up,
hanging up and redirecting to meetme of about 52 Zap lines and all went
well. Now on to the performance testing.

For a performance test, I swapped out an identically configured machine that
had a Digium T405P with my test machine and put it live in company
inbound/outbound call center during off-hours to test(This server usually
handles over 20,000 calls in/out a day with lots of recording going on
across T1s, SIP phones and some IAX2 trunks). This server has two RBS T1s,
one PRI T1 and one Channel Bank. I placed a test call out of the channel
bank through the PRI and then started automated calls from the two RBS T1s
to go into meetme conferences. The performance test ran great and it did
prove that there is reduced CPU usage on a Sangoma board as compared to a
Digium board. For a running time of about an hour the CPU usage was between
30% and 50% lower with the Sangoma board on the identically configured
machine. This was just doing some