[Asterisk-Users] Playing background message
Sorry for the fragmented messages from me - one last thing I forgot to ask in my last post. When incoming calls come to us, our PSTN line is picked up almost immediately - and then asterisk will proceed to dial the SIP extensions. During this time the caller hears dead slience - obviously not very good as some would think the line just went dead and hang up. I have toyed with the idea of playing a 'welcome... your call will be answered shortly' etc... message, but can't get it to work how want it. The caller will hear a recorded message, followed by music. What I want is the caller to hear this WHILE the SIP phones are ringing - but using the 'Background' option in extensions.conf seems to make it so that my SIP phones won't be dialled until AFTER the music clip is finished - i.e. pointless. How do I truly set a background audio to play while the internal phones are ringing? Is this possible? Music on hold perhaps? Thanks, Terence ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Playing background message
Use music on hold, and tell the dial app to use it.. Luciano -Mensaje original- De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] nombre de Terence Parker Enviado el: Sábado 17 de Enero del 2004 11:38 Para: [EMAIL PROTECTED] Asunto: [Asterisk-Users] Playing background message Sorry for the fragmented messages from me - one last thing I forgot to ask in my last post. When incoming calls come to us, our PSTN line is picked up almost immediately - and then asterisk will proceed to dial the SIP extensions. During this time the caller hears dead slience - obviously not very good as some would think the line just went dead and hang up. I have toyed with the idea of playing a 'welcome... your call will be answered shortly' etc... message, but can't get it to work how want it. The caller will hear a recorded message, followed by music. What I want is the caller to hear this WHILE the SIP phones are ringing - but using the 'Background' option in extensions.conf seems to make it so that my SIP phones won't be dialled until AFTER the music clip is finished - i.e. pointless. How do I truly set a background audio to play while the internal phones are ringing? Is this possible? Music on hold perhaps? Thanks, Terence ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Playing background message
hi The caller will hear a recorded message, followed by music. What I want is the caller to hear this WHILE the SIP phones are ringing - but using the 'Background' option in extensions.conf seems to make it so that my SIP phones won't be dialled until AFTER the music clip is finished - i.e. pointless. of course... background is an action in the dialplan, so during its execution, you can't do anything more... How do I truly set a background audio to play while the internal phones are ringing? Is this possible? Music on hold perhaps? yes, moh is the way to go see musiconhold.conf -- Brancaleoni Matteo [EMAIL PROTECTED] Espia - Emmegi Srl ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Playing background message
When incoming calls come to us, our PSTN line is picked up almost immediately - and then asterisk will proceed to dial the SIP extensions. During this time the caller hears dead slience - obviously not very good as some would think the line just went dead and hang up. I have toyed with the idea of playing a 'welcome... your call will be answered shortly' etc... message, but can't get it to work how want it. The caller will hear a recorded message, followed by music. What I want is the caller to hear this WHILE the SIP phones are ringing - but using the 'Background' option in extensions.conf seems to make it so that my SIP phones won't be dialled until AFTER the music clip is finished - i.e. pointless. How do I truly set a background audio to play while the internal phones are ringing? Is this possible? Music on hold perhaps? Unless I'm missing something here, from the CLI do a 'show application dial' and checkout the r option, as in: exten = 3015,1,Dial(SIP/3015,15,tr) ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Playing background message
Rich Adamson wrote: Unless I'm missing something here, from the CLI do a 'show application dial' and checkout the r option, as in: exten = 3015,1,Dial(SIP/3015,15,tr) I agree, I'd rather have the caller hear ringing instead of MOH as ringing gives the caller some feedback as to what is happening. I'd save the music until they've talked to someone or heard a message and are put on hold or get dumped into a queue. -Lance ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Playing background message
Thanks for the replies I've decided to simply add 'm' to the dialplan for now, but i'll investigate call queues later - this sounds like the ideal setup for me though. For the meantime though, music on hold works fine! Thanks again. Terence I agree, I'd rather have the caller hear ringing instead of MOH as ringing gives the caller some feedback as to what is happening. I'd save the music until they've talked to someone or heard a message and are put on hold or get dumped into a queue. -Lance ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
