[Asterisk-Users] Polycom Asterisk 1.2.1 and Sipura SPA3000 strange problem

2005-12-28 Thread C F
I have the follwoing setup:
Asterisk  SVN-tag-1.2.1-r7367
6 Polycom 500 Sip version 1.5.x
4 Sipura SPA3000 (not sure what build) (FXO port)
All on flat single network, no NAT, and no gateways to reach each other.
Sometimes (happens around 3 times a day, but sometimes far more
often), while on the phone to an outside caller (on the PSTN using the
FXO on the spa3k), the call dissconects from the polycom and goes thru
the incoming extension for the sipura. In other words, astrisk at
least as far as I can see from what gets executed in the DP (and maybe
spa3k) sees this as if the follwoing has happened: 1. The polycom user
hungup, 2. A new call came in on the spa3k.
The follwoing is part of the log that I think might help:
Dec 28 01:28:24 DEBUG[3368] channel.c: Didn't get a frame from
channel: SIP/201-8ba1
Dec 28 01:28:24 DEBUG[3368] channel.c: Bridge stops bridging channels
SIP/201-8ba1 and SIP/804-fd83

SIP/201 is the Polycom, while SIP/804 is the spa3k.

If I'm losing a frame, is there a way to configure asterisk not to
drop the channel? Or is this something the Polycom/Sipura are doing?

FYI, asterisk is running on a VIA/MPIA platform.

Thank You
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Re: [Asterisk-Users] Polycom Asterisk 1.2.1 and Sipura SPA3000 strange problem

2005-12-28 Thread Rich Adamson
 I have the follwoing setup:
 Asterisk  SVN-tag-1.2.1-r7367
 6 Polycom 500 Sip version 1.5.x
 4 Sipura SPA3000 (not sure what build) (FXO port)
 All on flat single network, no NAT, and no gateways to reach each other.
 Sometimes (happens around 3 times a day, but sometimes far more
 often), while on the phone to an outside caller (on the PSTN using the
 FXO on the spa3k), the call dissconects from the polycom and goes thru
 the incoming extension for the sipura. In other words, astrisk at
 least as far as I can see from what gets executed in the DP (and maybe
 spa3k) sees this as if the follwoing has happened: 1. The polycom user
 hungup, 2. A new call came in on the spa3k.
 The follwoing is part of the log that I think might help:
 Dec 28 01:28:24 DEBUG[3368] channel.c: Didn't get a frame from
 channel: SIP/201-8ba1
 Dec 28 01:28:24 DEBUG[3368] channel.c: Bridge stops bridging channels
 SIP/201-8ba1 and SIP/804-fd83
 
 SIP/201 is the Polycom, while SIP/804 is the spa3k.
 
 If I'm losing a frame, is there a way to configure asterisk not to
 drop the channel? Or is this something the Polycom/Sipura are doing?
 
 FYI, asterisk is running on a VIA/MPIA platform.

Pure guess is that something happened (unknown what) and the error messages
posted above are the result of that, and not the root cause. Finding the
root cause may require you to implement the syslog server and debug
server options in the spa3k, and compare those log entries to what *
records for log messages during a failure.

Implementing the log functions on the spa3k does require a reboot. Their
log messages are rather cryptic, but looking at keywords and timestamps
might identify which box(es) are involved with the dropped calls.


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Re: [Asterisk-Users] Polycom Asterisk 1.2.1 and Sipura SPA3000 strange problem

2005-12-28 Thread C F
For somereason I think it's the polycom, which means I need logging
for the Polycom and not the spa.

On 12/28/05, Rich Adamson [EMAIL PROTECTED] wrote:
  I have the follwoing setup:
  Asterisk  SVN-tag-1.2.1-r7367
  6 Polycom 500 Sip version 1.5.x
  4 Sipura SPA3000 (not sure what build) (FXO port)
  All on flat single network, no NAT, and no gateways to reach each other.
  Sometimes (happens around 3 times a day, but sometimes far more
  often), while on the phone to an outside caller (on the PSTN using the
  FXO on the spa3k), the call dissconects from the polycom and goes thru
  the incoming extension for the sipura. In other words, astrisk at
  least as far as I can see from what gets executed in the DP (and maybe
  spa3k) sees this as if the follwoing has happened: 1. The polycom user
  hungup, 2. A new call came in on the spa3k.
  The follwoing is part of the log that I think might help:
  Dec 28 01:28:24 DEBUG[3368] channel.c: Didn't get a frame from
  channel: SIP/201-8ba1
  Dec 28 01:28:24 DEBUG[3368] channel.c: Bridge stops bridging channels
  SIP/201-8ba1 and SIP/804-fd83
 
  SIP/201 is the Polycom, while SIP/804 is the spa3k.
 
  If I'm losing a frame, is there a way to configure asterisk not to
  drop the channel? Or is this something the Polycom/Sipura are doing?
 
  FYI, asterisk is running on a VIA/MPIA platform.

 Pure guess is that something happened (unknown what) and the error messages
 posted above are the result of that, and not the root cause. Finding the
 root cause may require you to implement the syslog server and debug
 server options in the spa3k, and compare those log entries to what *
 records for log messages during a failure.

 Implementing the log functions on the spa3k does require a reboot. Their
 log messages are rather cryptic, but looking at keywords and timestamps
 might identify which box(es) are involved with the dropped calls.


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Re: [Asterisk-Users] Polycom Asterisk 1.2.1 and Sipura SPA3000 strange problem

2005-12-28 Thread C F
In any case I'm trying to figure out if maybe someone else has seen
this problem. Or if they know what it might be.

On 12/28/05, C F [EMAIL PROTECTED] wrote:
 For somereason I think it's the polycom, which means I need logging
 for the Polycom and not the spa.

 On 12/28/05, Rich Adamson [EMAIL PROTECTED] wrote:
   I have the follwoing setup:
   Asterisk  SVN-tag-1.2.1-r7367
   6 Polycom 500 Sip version 1.5.x
   4 Sipura SPA3000 (not sure what build) (FXO port)
   All on flat single network, no NAT, and no gateways to reach each other.
   Sometimes (happens around 3 times a day, but sometimes far more
   often), while on the phone to an outside caller (on the PSTN using the
   FXO on the spa3k), the call dissconects from the polycom and goes thru
   the incoming extension for the sipura. In other words, astrisk at
   least as far as I can see from what gets executed in the DP (and maybe
   spa3k) sees this as if the follwoing has happened: 1. The polycom user
   hungup, 2. A new call came in on the spa3k.
   The follwoing is part of the log that I think might help:
   Dec 28 01:28:24 DEBUG[3368] channel.c: Didn't get a frame from
   channel: SIP/201-8ba1
   Dec 28 01:28:24 DEBUG[3368] channel.c: Bridge stops bridging channels
   SIP/201-8ba1 and SIP/804-fd83
  
   SIP/201 is the Polycom, while SIP/804 is the spa3k.
  
   If I'm losing a frame, is there a way to configure asterisk not to
   drop the channel? Or is this something the Polycom/Sipura are doing?
  
   FYI, asterisk is running on a VIA/MPIA platform.
 
  Pure guess is that something happened (unknown what) and the error messages
  posted above are the result of that, and not the root cause. Finding the
  root cause may require you to implement the syslog server and debug
  server options in the spa3k, and compare those log entries to what *
  records for log messages during a failure.
 
  Implementing the log functions on the spa3k does require a reboot. Their
  log messages are rather cryptic, but looking at keywords and timestamps
  might identify which box(es) are involved with the dropped calls.
 
 
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  Asterisk-Users mailing list
  To UNSUBSCRIBE or update options visit:
 http://lists.digium.com/mailman/listinfo/asterisk-users
 

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