[Asterisk-Users] RE: GrandStream GSX-2000 strangeness
Thanks to all who replied on this. But amazingly I think I've solved the problem. Basically I did a factory reset (select reset via the Menu key then enter the MAC address [as shown on the white label under the phone], then press Menu key again) and re-entered the necessary config details on both phones. And this has solved the problem completely (so far). Can you possibly give it a go to see if it solves your problem too Mark? What I don't (yet) know is the cause. It could be that the last firmware update somehow corrupted some of the existing settings, or it could be that prolonged use causes the problem, requiring a factory reset. I can still duplicate the sound problems in a way though. If you login to the phone's web config page, while listening to the phone giving a dial-tone, I can hear the same type of glitches happening every time I click on any links. So it seems that the source of the glitches is probably the phone doing something internal and getting stuck in a loop. GrandStream support also replied to my email on this subject, suggesting the possibility that it may be a hardware problem and asking for me to send them a copy of the phone's config. Faris. Message: 19 Date: Wed, 10 Aug 2005 22:37:13 +0100 From: Mark Brown [EMAIL PROTECTED] Subject: RE: [Asterisk-Users] GrandStream GSX-2000 strangeness To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=us-ascii I have exactly the same problem with my GSX-2000. And am running the latest firmware. Although they seem like really cool phones in theary, practically I think they still have a far way to go. I personally can't believe they actually launched the 2000's with all the problems they actually have. Many of the advertised features on the GS website have still never been implemented in the actual phones themselves. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] RE: GrandStream GSX-2000 strangeness
I did a factory reset a while ago, but it didn't make any difference. This is my second 2000 since the previous one was sent back to the supplier for intermittent hanging or freezing up during use. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Faris Raouf Sent: 11 August 2005 11:17 To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] RE: GrandStream GSX-2000 strangeness Thanks to all who replied on this. But amazingly I think I've solved the problem. Basically I did a factory reset (select reset via the Menu key then enter the MAC address [as shown on the white label under the phone], then press Menu key again) and re-entered the necessary config details on both phones. And this has solved the problem completely (so far). Can you possibly give it a go to see if it solves your problem too Mark? What I don't (yet) know is the cause. It could be that the last firmware update somehow corrupted some of the existing settings, or it could be that prolonged use causes the problem, requiring a factory reset. I can still duplicate the sound problems in a way though. If you login to the phone's web config page, while listening to the phone giving a dial-tone, I can hear the same type of glitches happening every time I click on any links. So it seems that the source of the glitches is probably the phone doing something internal and getting stuck in a loop. GrandStream support also replied to my email on this subject, suggesting the possibility that it may be a hardware problem and asking for me to send them a copy of the phone's config. Faris. Message: 19 Date: Wed, 10 Aug 2005 22:37:13 +0100 From: Mark Brown [EMAIL PROTECTED] Subject: RE: [Asterisk-Users] GrandStream GSX-2000 strangeness To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=us-ascii I have exactly the same problem with my GSX-2000. And am running the latest firmware. Although they seem like really cool phones in theary, practically I think they still have a far way to go. I personally can't believe they actually launched the 2000's with all the problems they actually have. Many of the advertised features on the GS website have still never been implemented in the actual phones themselves. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] re: GrandStream GSX-2000 strangeness
The Grandstream speakerphone is just about useless to me. I have a problem with their VOX not working right and if you try to mute a conference, the phone hangs up in a random period of time. I contacted their tech support and got this message from them: Dear Joe McConnaughey,Thank you for your email. Yes, we are aware these two bugs and engineering is working on that. The mute one is easy to fix but the echo (AEC) is not so easy to fix, but we are working on that and you should be able to get the fix soon.Thanks.Best Regards,John Huang Grandstream Technical Support"Joe McConnaughey" [EMAIL PROTECTED] wrote: Hello - I'm running firmware 1.0.1.9 with bootloader 1.0.1.2 on the GXP-2000 phone. I have a static IP assigned and am using this with the Asterisk PBX. I have two accounts programmed on it as Line-1 and Line-2. If I am on an incoming call and put the phone on "Speaker", the speaker phone does not work well unmuted. If I use the "Mute/DEL" button to mute the outbound audio, the phone drops the call in a random amount of time (usually less than 30 seconds.) At this time, the speakerphone is pretty useless on this phone. Callers complain of feedback and at my end, the audio is choppy due to the phone's vox functions cutting in and out. It works fine using the handset. This is not related to the Asterisk as my other SIP devices work fine. Any suggestions? Joe McConnaughey [EMAIL PROTECTED] --Message: 5Date: Wed, 10 Aug 2005 18:28:23 +0100From: "Faris Raouf" [EMAIL PROTECTED]Subject: [Asterisk-Users] GrandStream GSX-2000 strangenessTo: asterisk-users@lists.digium.comMessage-ID: [EMAIL PROTECTED]Content-Type: text/plain; charset="US-ASCII"I have a really baffling problem.A couple of months ago I purchased a pair of GrandStream GSX-2000 phones foruse with Asterisk.At first all was well. But recently I've noticed terrible sound qualityproblems. Basically the sound will "glitch" or stutter randomly from time totime.Now, what is interesting is that this happens even with the phone totallydisconnected from any network. You can hear it on the dial-tone that thephone itself generates if you press SPEAKER or lift the handset, with nonetwork cable plugged in. So whatever is causing this glitching would seemto be being generated within the phone itself, and not coming from anexternal source. (It isn't the power, as the two phones are in differentbuildings in different towns. Besides, both are connected to UPSs).To me this seems to indicate a fault with the phones themselves. But forboth of them to develop the same fault at the same time seems odd. I asked on the voipuser.org forum if anybody else had had similar problems,but everybody who responded said all was well with their phones.But given the wider reach of this list, I thought I'd ask here as well.Both phones have the latest firmware from the GS website.Does anyone have any ideas? Has anyone had anything similar happen to them?Faris.p.s. This is my first post here. Please be gentle with me :-) ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
