Re: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-03 Thread Tony Hoyle
[EMAIL PROTECTED] wrote:
I hear the exact same noise on 2 units I purchased a few months ago.
I've been in contact with sipura support and they are willing to try 
RMA'ing one of my units.
As soon as I can get to the site with the sipura, I'll be sending it in.

I'll post my results to the list.
btw, I'd have to agree that its not comfort noise, its very similar 
(only much louder) to the hiss that the old digium fxs modules had on 
the tdm boards.

Did you manage to resolve this?  It's really annoying, and is a constant 
hiss even when making PBX-only calls (eg. '123' for the time, which is 
executed entirely by the dialplan).

I tried tweaking some of the 'advanced' options and didn't get 
anywhere... if there's no solution I'll just RMA it.

Tony
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RE: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-03 Thread Kevin Walsh
Tony Hoyle [EMAIL PROTECTED] wrote:
 [EMAIL PROTECTED] wrote:
  I hear the exact same noise on 2 units I purchased a few months ago.
  
  I've been in contact with sipura support and they are willing to try
  RMA'ing one of my units. As soon as I can get to the site with the
  sipura, I'll be sending it in. 
  
  I'll post my results to the list.
  
  btw, I'd have to agree that its not comfort noise, its very similar
  (only much louder) to the hiss that the old digium fxs modules had on
  the tdm boards. 
  
 Did you manage to resolve this?  It's really annoying, and is a constant
 hiss even when making PBX-only calls (eg. '123' for the time, which is
 executed entirely by the dialplan).
 
 I tried tweaking some of the 'advanced' options and didn't get
 anywhere... if there's no solution I'll just RMA it.
 
Try playing with the FXS Port Impedance in the Regional settings.
Mine is set to 600.  I imagine that a mismatch here could cause that
sort of thing.

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Re: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-03 Thread Tony Hoyle
Kevin Walsh wrote:
Try playing with the FXS Port Impedance in the Regional settings.
Mine is set to 600.  I imagine that a mismatch here could cause that
sort of thing.
I've just been through them all... I can change its properties (some 
have a lot of hum, some have a lot of hiss).

The true extent of the problem is apparent through the on-hold music (I 
was dialling myself to test!).  The noise is louder than that, so it 
drowns it out.

Tony
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Re: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-02 Thread Steven Kokinos
I too have the same problem on a few units, but not on others. I also 
have been having difficulty hooking up multiple lines from one Sipura 
to the same multi-line phone system (seems to create a line cross) but 
have no problems with either cisco or dlink boxes. In general they are 
nice units, but I suspect they may have had a batch go out that were 
noisy.

-Steve
On Jun 1, 2004, at 3:10 PM, [EMAIL PROTECTED] wrote:
I hear the exact same noise on 2 units I purchased a few months ago.
I've been in contact with sipura support and they are willing to try 
RMA'ing one of my units.
As soon as I can get to the site with the sipura, I'll be sending it 
in.

I'll post my results to the list.
btw, I'd have to agree that its not comfort noise, its very similar 
(only much louder) to the hiss that the old digium fxs modules had 
on the tdm boards.

Mark
At 10:21 AM 6/1/2004, you wrote:
Not really a comfort noise. I say anything and it doesent go away.  It
sounds like a shielding issue.  I have tried to relocate the unit but 
it
doesn't seem to help.


-Original Message-
From: Kevin Walsh [mailto:[EMAIL PROTECTED]
Sent: Tuesday, June 01, 2004 11:46 AM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Sipura-SPA2000 background noise
Kevin  [EMAIL PROTECTED] wrote:
 I have been using Cisco ATA's for analog connections and decided to
give
 a Sipura SPA-2000 a try. I noticed there is a fair amount of
background
 white noise that is noticeable, especially after breaking the dial
tone.
 After pressing a '1' to break the dial tone, there is a fair amount 
of
 noise that is evident.  I do not notice this condition on the Cisco
 ATA's.  I plugged the Sipura in the same location as the Cisco ATA.
 Anyone else have this condition with the Sipura?


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Re: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-02 Thread Nicolas Gudino
Hi Brian,
Brian Cuthie wrote:
BTW, anyone know how to get the SPA-2000 do drop loop current 
momentarily when the other end hangs up?

-brian
There is a web configuration option to reverse the polarity in the 
latest 2.0 firmware.

--
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House Internet S.R.L.
Buenos Aires - Argentina
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Re: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-02 Thread Brian Cuthie
Nicolas Gudino wrote:
Hi Brian,
Brian Cuthie wrote:
BTW, anyone know how to get the SPA-2000 do drop loop current 
momentarily when the other end hangs up?

-brian

There is a web configuration option to reverse the polarity in the 
latest 2.0 firmware.

Yeah, I saw that too. But it doesn't always seem to fire when I think it 
should. And, my Nortel switch ignores it anyway, since they have 
conveniently made their trunks polarity insensitive.

What would be better is if it dropped loop current entirely for a few 
hundred milliseconds.

-brian
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[Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread Kevin
I have been using Cisco ATA's for analog connections and decided to give
a Sipura SPA-2000 a try. I noticed there is a fair amount of background
white noise that is noticeable, especially after breaking the dial tone.
After pressing a '1' to break the dial tone, there is a fair amount of
noise that is evident.  I do not notice this condition on the Cisco
ATA's.  I plugged the Sipura in the same location as the Cisco ATA.
Anyone else have this condition with the Sipura?






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RE: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread Boater
Not I.

-Original Message-
From: Kevin [mailto:[EMAIL PROTECTED]
Sent: Tuesday, June 01, 2004 7:44 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Sipura-SPA2000 background noise


I have been using Cisco ATA's for analog connections and decided to give
a Sipura SPA-2000 a try. I noticed there is a fair amount of background
white noise that is noticeable, especially after breaking the dial tone.
After pressing a '1' to break the dial tone, there is a fair amount of
noise that is evident.  I do not notice this condition on the Cisco
ATA's.  I plugged the Sipura in the same location as the Cisco ATA.
Anyone else have this condition with the Sipura?






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RE: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread Kevin Walsh
Kevin  [EMAIL PROTECTED] wrote:
 I have been using Cisco ATA's for analog connections and decided to give
 a Sipura SPA-2000 a try. I noticed there is a fair amount of background
 white noise that is noticeable, especially after breaking the dial tone.
 After pressing a '1' to break the dial tone, there is a fair amount of
 noise that is evident.  I do not notice this condition on the Cisco
 ATA's.  I plugged the Sipura in the same location as the Cisco ATA.
 Anyone else have this condition with the Sipura?
 
Mine gives me comfort noise when the line is silent, which may be
what you're referring to.  See if it goes away when you say something
into the dead air, and see if it returns a moment after you stop
speaking to yourself.  I can hear a slight sound, but it's not what
I'd call loud.

I prefer to have the comfort noise than not, but if it was loud and
persisted over the top of a conversation then that'd be bad.  It doesn't
do that for me.

There may be an admin setting for the comfort noise level, or noise
on/off, although I don't recall seeing it.

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RE: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread Kevin
Not really a comfort noise. I say anything and it doesent go away.  It
sounds like a shielding issue.  I have tried to relocate the unit but it
doesn't seem to help.



-Original Message-
From: Kevin Walsh [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 01, 2004 11:46 AM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Sipura-SPA2000 background noise

Kevin  [EMAIL PROTECTED] wrote:
 I have been using Cisco ATA's for analog connections and decided to
give
 a Sipura SPA-2000 a try. I noticed there is a fair amount of
background
 white noise that is noticeable, especially after breaking the dial
tone.
 After pressing a '1' to break the dial tone, there is a fair amount of
 noise that is evident.  I do not notice this condition on the Cisco
 ATA's.  I plugged the Sipura in the same location as the Cisco ATA.
 Anyone else have this condition with the Sipura?
 
Mine gives me comfort noise when the line is silent, which may be
what you're referring to.  See if it goes away when you say something
into the dead air, and see if it returns a moment after you stop
speaking to yourself.  I can hear a slight sound, but it's not what
I'd call loud.

I prefer to have the comfort noise than not, but if it was loud and
persisted over the top of a conversation then that'd be bad.  It doesn't
do that for me.

There may be an admin setting for the comfort noise level, or noise
on/off, although I don't recall seeing it.

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  _/_/_/   _/_/  _/_/_/_/_/  _/   K e v i n   W a l s h
 _/ _/_/  _/ _/ _/_/  _/_/[EMAIL PROTECTED]
_/   _/  _/_/_/_/  _/_/_/_/  _/_/

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RE: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread Eric Wieling
On Tue, 2004-06-01 at 11:21, Kevin wrote:
 Not really a comfort noise. I say anything and it doesent go away.  It
 sounds like a shielding issue.  I have tried to relocate the unit but it
 doesn't seem to help.

http://www.google.com/search?hl=enlr=ie=UTF-8q=site%3Alists.digium.com+sipura+noisebtnG=Search

-- 
  Eric Wieling * BTEL Consulting * 504-899-1387 x2111
In a related story, the IRS has recently ruled that the cost of Windows
upgrades can NOT be deducted as a gambling loss.

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RE: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread lists
I hear the exact same noise on 2 units I purchased a few months ago.
I've been in contact with sipura support and they are willing to try 
RMA'ing one of my units.
As soon as I can get to the site with the sipura, I'll be sending it in.

I'll post my results to the list.
btw, I'd have to agree that its not comfort noise, its very similar (only 
much louder) to the hiss that the old digium fxs modules had on the tdm 
boards.

Mark
At 10:21 AM 6/1/2004, you wrote:
Not really a comfort noise. I say anything and it doesent go away.  It
sounds like a shielding issue.  I have tried to relocate the unit but it
doesn't seem to help.

-Original Message-
From: Kevin Walsh [mailto:[EMAIL PROTECTED]
Sent: Tuesday, June 01, 2004 11:46 AM
To: [EMAIL PROTECTED]
Subject: RE: [Asterisk-Users] Sipura-SPA2000 background noise
Kevin  [EMAIL PROTECTED] wrote:
 I have been using Cisco ATA's for analog connections and decided to
give
 a Sipura SPA-2000 a try. I noticed there is a fair amount of
background
 white noise that is noticeable, especially after breaking the dial
tone.
 After pressing a '1' to break the dial tone, there is a fair amount of
 noise that is evident.  I do not notice this condition on the Cisco
 ATA's.  I plugged the Sipura in the same location as the Cisco ATA.
 Anyone else have this condition with the Sipura?


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RE: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread Shaun Ewing
 

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Kevin 
 Sent: Tuesday, 1 June 2004 10:44 PM
 To: [EMAIL PROTECTED]
 Subject: [Asterisk-Users] Sipura-SPA2000 background noise
 
 I have been using Cisco ATA's for analog connections and 
 decided to give
 a Sipura SPA-2000 a try. I noticed there is a fair amount of 
 background
 white noise that is noticeable, especially after breaking the 
 dial tone.
 After pressing a '1' to break the dial tone, there is a fair amount of
 noise that is evident.  I do not notice this condition on the Cisco
 ATA's.  I plugged the Sipura in the same location as the Cisco ATA.
 Anyone else have this condition with the Sipura?

Mine started doing this, and over the next few days it got so bad that the
device was unusable. Sipura didn't respond to the emails from me or the
reseller whom I purchased the device from, but the reseller offered a
refund. I'm not sure what ended up happening from the reseller's end once I
returned it.

-Shaun

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Re: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread Brian Cuthie
Shaun Ewing wrote:

 

-Original Message-
From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin 
Sent: Tuesday, 1 June 2004 10:44 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Sipura-SPA2000 background noise

I have been using Cisco ATA's for analog connections and 
decided to give
a Sipura SPA-2000 a try. I noticed there is a fair amount of 
background
white noise that is noticeable, especially after breaking the 
dial tone.
After pressing a '1' to break the dial tone, there is a fair amount of
noise that is evident.  I do not notice this condition on the Cisco
ATA's.  I plugged the Sipura in the same location as the Cisco ATA.
Anyone else have this condition with the Sipura?
   

Mine started doing this, and over the next few days it got so bad that the
device was unusable. Sipura didn't respond to the emails from me or the
reseller whom I purchased the device from, but the reseller offered a
refund. I'm not sure what ended up happening from the reseller's end once I
returned it.
-Shaun
 

I have a fairly new Sipura 2000 that also is very noisy. Quite 
disappointing, actually.

BTW, anyone know how to get the SPA-2000 do drop loop current 
momentarily when the other end hangs up?

-brian
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RE: [Asterisk-Users] Sipura-SPA2000 background noise

2004-06-01 Thread Kevin Walsh
[EMAIL PROTECTED] wrote:
 I hear the exact same noise on 2 units I purchased a few months ago.
 
 I've been in contact with sipura support and they are willing to try
 RMA'ing one of my units. As soon as I can get to the site with the
 sipura, I'll be sending it in. 
 
 I'll post my results to the list.
 
 btw, I'd have to agree that its not comfort noise, its very similar (only
 much louder) to the hiss that the old digium fxs modules had on the tdm
 boards. 
 
I don't get the level of noice that has been reported.  Mine is what
I have described as a comfort noise and I have to listen carefully
to notice it at all.

By the way, are you running the latest firmware?  I'm using 2.0.6(c),
although I have to say that I didn't notice any noise on earlier
firmware revisions either.

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