RE: [Asterisk-Users] Static on inside end of conversation

2005-12-07 Thread Jeff Busch
Update on this... And it is still not solved.

This is actually fairly interesting.  I have two installations at a
construction company.  They are both running similar class machines (I
was wrong in my initial post) they are:

System A
2.4 ghz Celeron
1 gb RAM
IDE Drives
[EMAIL PROTECTED] 1.13 (Asterisk 1.0.9)
An Audiocodes MP-108 to interface with PSTN
9 Polycom IP-500
Phone system is on 16 port linksys switch.  All PC's are on separate 16
port switch.  Both switches are plugged into our VPN firewall (Netscreen
5xp)


System B
2.4 ghz Celeron
1 gb RAM
IDE Drives
[EMAIL PROTECTED] 2.1 (asterisk 1.2)
5 Sipura SPA-3000  to interface with PSTN
12 Polycom IP-500
Phone and data on NEW Netgear 48 port Smart Switch.  Voice is on Vlan 02
with QoS set to HIGH.  Data is on Vlan 01 with QoS set to LOW.  Switch
is connected to Netscreen 5xp VPN firewall


Polycoms are running the newest possible firmware for this phone:
Bootrom 2.6.1 and SIP 1.5.2


Everything is working fine on both systems, but BOTH systems are
experiencing echo on the IP side of the conversation.  Some phones are
worse than others.  

System A is experiencing echo both on internal Station to station calls,
and on outbound calls.
System B is experiencing echo on internal station to station calls, and
no one has complained about echo on outbound calls yet.

The Polycoms are running G.711u as their 1st configured codec (G711a as
#2 and G.729AB as #3) and Asterisk is configured to disallow=all 
allow=ulaw.

I have searched and searched concerning echo and Polycom phones and
haven't found anything that seems to be relevant.  Any help would be
appreciated.

One more note, I am NOT running TDM4xxp cards on either of these
machines, so Zaptel information concerning echo wouldn't be relevant,
correct?

Thanks!


Jeff Busch 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike
McMullen
Sent: Tuesday, November 29, 2005 6:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation


- Original Message -
From: Jeff Busch [EMAIL PROTECTED]

 Hello,
 
 I am running the following configuration:
 
 2.8ghz P4 with 1GB of RAM
 Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
 [EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)
 
 End users are complaining of an echo and static on the inside end (the

 internal side), but the outside end of the conversation doeesn't 
 notice anything.
 
 Does anyone have any suggestions on troubleshooting / fixing this 
 problem?
 

Hi Jeff,

I recommend upgrading to [EMAIL PROTECTED] 2.0 which was just released. 
It uses Asterisk 1.2 and a 2.6.9 based kernel which handles i/o and
interrupts much better.

While the link below discusses issues with digium cards, in general the
interrupts and IDE vs SATA drive discussions are of use no matter what.

http://www.asteriskguru.com/tutorials/pci_irq_apic_tdm_ticks_te410p_te40
5p_noise.html

I have 2 Digium T400P cards connected to 8 POTS lines and 10 sipura
spa-841 phones.

I went through two PCs we had (2.9 GHZ celeron, 2.1HGZ Athlon
XP) both with IDE drives. I finally declared war on echo and the Rice
Krispies syndrome (Snap, Crackle, Pop) on the internal end of the
conversations. 

I went and bought an ASUS P5LD2 motherboard with 1GB memory, 3.2GHz  P4
with hyperthreading and a 2MB cache, and a SATA drive. I installed
[EMAIL PROTECTED] 2.0. After some minor magic to get the correct merlin
gigabit ethernet driver for CentOS 4.2, everything came up perfect.

This was my thanksgiving project and so far sound quality has been
perfect. No echo and no rice krispies.

I simulated network load on the system by copying multi-GBs of files
through the net from another server with scp while I called out and back
into the system on multiple lines. Even with the scp reporting
9.5MB/sec, the phone sound quality was fantastic.

I then upped the ante by copying multi-gb files on the hard drive which
when viewing stats with top (hyperthreading shows as 2 CPUs and you run
the SMP kernel) both CPUs showed no idle time. IO- Wait state never
greater than 10%. Phone calls were still perfect with no echo or noise.
Out of the 10 vmails I left as part of the test, only one had
3 very faint pops in a 30 second message. They could have come from the
POTS line for all I know.

I ran extended phone conversations by calling the Asterisk system from
our old phone system, picking up the extension on the called SIP phone
and then playing Law  Order dvd episodes (lots of talking) and placing
the handset near to the speaker and taking the old phone system handset
and listening and talking back into it for 30 minutes at a time.
Necessity is indeed a mother ;-) 

The calls were perfect. I'm amazed at how clear the dvd audio came
through. 

I then reversed the process and played the dvd audio through the
Asterisk system handsets while listening and talking back through the
old phone

Re: [Asterisk-Users] Static on inside end of conversation

2005-12-07 Thread Eric \ManxPower\ Wieling
The device that interfaces to the PSTN is the interface that must cancel 
echo.  If I read your post correctly, that is the SAP-3000 and the 
Audiocodes boxes in your case.


Jeff Busch wrote:

Update on this... And it is still not solved.

This is actually fairly interesting.  I have two installations at a
construction company.  They are both running similar class machines (I
was wrong in my initial post) they are:

System A
2.4 ghz Celeron
1 gb RAM
IDE Drives
[EMAIL PROTECTED] 1.13 (Asterisk 1.0.9)
An Audiocodes MP-108 to interface with PSTN
9 Polycom IP-500
Phone system is on 16 port linksys switch.  All PC's are on separate 16
port switch.  Both switches are plugged into our VPN firewall (Netscreen
5xp)


System B
2.4 ghz Celeron
1 gb RAM
IDE Drives
[EMAIL PROTECTED] 2.1 (asterisk 1.2)
5 Sipura SPA-3000  to interface with PSTN
12 Polycom IP-500
Phone and data on NEW Netgear 48 port Smart Switch.  Voice is on Vlan 02
with QoS set to HIGH.  Data is on Vlan 01 with QoS set to LOW.  Switch
is connected to Netscreen 5xp VPN firewall


Polycoms are running the newest possible firmware for this phone:
Bootrom 2.6.1 and SIP 1.5.2


Everything is working fine on both systems, but BOTH systems are
experiencing echo on the IP side of the conversation.  Some phones are
worse than others.  


System A is experiencing echo both on internal Station to station calls,
and on outbound calls.
System B is experiencing echo on internal station to station calls, and
no one has complained about echo on outbound calls yet.

The Polycoms are running G.711u as their 1st configured codec (G711a as
#2 and G.729AB as #3) and Asterisk is configured to disallow=all 
allow=ulaw.

I have searched and searched concerning echo and Polycom phones and
haven't found anything that seems to be relevant.  Any help would be
appreciated.

One more note, I am NOT running TDM4xxp cards on either of these
machines, so Zaptel information concerning echo wouldn't be relevant,
correct?

Thanks!


Jeff Busch 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike
McMullen
Sent: Tuesday, November 29, 2005 6:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation


- Original Message -
From: Jeff Busch [EMAIL PROTECTED]


Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)


End users are complaining of an echo and static on the inside end (the


internal side), but the outside end of the conversation doeesn't 
notice anything.


Does anyone have any suggestions on troubleshooting / fixing this 
problem?




Hi Jeff,

I recommend upgrading to [EMAIL PROTECTED] 2.0 which was just released. 
It uses Asterisk 1.2 and a 2.6.9 based kernel which handles i/o and

interrupts much better.

While the link below discusses issues with digium cards, in general the
interrupts and IDE vs SATA drive discussions are of use no matter what.

http://www.asteriskguru.com/tutorials/pci_irq_apic_tdm_ticks_te410p_te40
5p_noise.html

I have 2 Digium T400P cards connected to 8 POTS lines and 10 sipura
spa-841 phones.

I went through two PCs we had (2.9 GHZ celeron, 2.1HGZ Athlon
XP) both with IDE drives. I finally declared war on echo and the Rice
Krispies syndrome (Snap, Crackle, Pop) on the internal end of the
conversations. 


I went and bought an ASUS P5LD2 motherboard with 1GB memory, 3.2GHz  P4
with hyperthreading and a 2MB cache, and a SATA drive. I installed
[EMAIL PROTECTED] 2.0. After some minor magic to get the correct merlin
gigabit ethernet driver for CentOS 4.2, everything came up perfect.

This was my thanksgiving project and so far sound quality has been
perfect. No echo and no rice krispies.

I simulated network load on the system by copying multi-GBs of files
through the net from another server with scp while I called out and back
into the system on multiple lines. Even with the scp reporting
9.5MB/sec, the phone sound quality was fantastic.

I then upped the ante by copying multi-gb files on the hard drive which
when viewing stats with top (hyperthreading shows as 2 CPUs and you run
the SMP kernel) both CPUs showed no idle time. IO- Wait state never
greater than 10%. Phone calls were still perfect with no echo or noise.
Out of the 10 vmails I left as part of the test, only one had
3 very faint pops in a 30 second message. They could have come from the
POTS line for all I know.

I ran extended phone conversations by calling the Asterisk system from
our old phone system, picking up the extension on the called SIP phone
and then playing Law  Order dvd episodes (lots of talking) and placing
the handset near to the speaker and taking the old phone system handset
and listening and talking back into it for 30 minutes at a time.
Necessity is indeed a mother ;-) 


The calls were perfect. I'm amazed

Re: [Asterisk-Users] Static on inside end of conversation

2005-12-07 Thread Steve Blair


Jeff:

 I'm not an Asterisk person but I play one on TV :-) Actually  I just use
it for voicemail and ancillary services from my SER proxy so take this
message with the appropriate caution.

 I'd look at and possibly tweak parameters in the phone.conf file.
echocancel, txgain and rxgain look interesting.

-Steve

Jeff Busch wrote:


Update on this... And it is still not solved.

This is actually fairly interesting.  I have two installations at a
construction company.  They are both running similar class machines (I
was wrong in my initial post) they are:

System A
2.4 ghz Celeron
1 gb RAM
IDE Drives
[EMAIL PROTECTED] 1.13 (Asterisk 1.0.9)
An Audiocodes MP-108 to interface with PSTN
9 Polycom IP-500
Phone system is on 16 port linksys switch.  All PC's are on separate 16
port switch.  Both switches are plugged into our VPN firewall (Netscreen
5xp)


System B
2.4 ghz Celeron
1 gb RAM
IDE Drives
[EMAIL PROTECTED] 2.1 (asterisk 1.2)
5 Sipura SPA-3000  to interface with PSTN
12 Polycom IP-500
Phone and data on NEW Netgear 48 port Smart Switch.  Voice is on Vlan 02
with QoS set to HIGH.  Data is on Vlan 01 with QoS set to LOW.  Switch
is connected to Netscreen 5xp VPN firewall


Polycoms are running the newest possible firmware for this phone:
Bootrom 2.6.1 and SIP 1.5.2


Everything is working fine on both systems, but BOTH systems are
experiencing echo on the IP side of the conversation.  Some phones are
worse than others.  


System A is experiencing echo both on internal Station to station calls,
and on outbound calls.
System B is experiencing echo on internal station to station calls, and
no one has complained about echo on outbound calls yet.

The Polycoms are running G.711u as their 1st configured codec (G711a as
#2 and G.729AB as #3) and Asterisk is configured to disallow=all 
allow=ulaw.

I have searched and searched concerning echo and Polycom phones and
haven't found anything that seems to be relevant.  Any help would be
appreciated.

One more note, I am NOT running TDM4xxp cards on either of these
machines, so Zaptel information concerning echo wouldn't be relevant,
correct?

Thanks!


Jeff Busch 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike
McMullen
Sent: Tuesday, November 29, 2005 6:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation


- Original Message -
From: Jeff Busch [EMAIL PROTECTED]

 


Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)


End users are complaining of an echo and static on the inside end (the
   



 

internal side), but the outside end of the conversation doeesn't 
notice anything.


Does anyone have any suggestions on troubleshooting / fixing this 
problem?


   



Hi Jeff,

I recommend upgrading to [EMAIL PROTECTED] 2.0 which was just released. 
It uses Asterisk 1.2 and a 2.6.9 based kernel which handles i/o and

interrupts much better.

While the link below discusses issues with digium cards, in general the
interrupts and IDE vs SATA drive discussions are of use no matter what.

http://www.asteriskguru.com/tutorials/pci_irq_apic_tdm_ticks_te410p_te40
5p_noise.html

I have 2 Digium T400P cards connected to 8 POTS lines and 10 sipura
spa-841 phones.

I went through two PCs we had (2.9 GHZ celeron, 2.1HGZ Athlon
XP) both with IDE drives. I finally declared war on echo and the Rice
Krispies syndrome (Snap, Crackle, Pop) on the internal end of the
conversations. 


I went and bought an ASUS P5LD2 motherboard with 1GB memory, 3.2GHz  P4
with hyperthreading and a 2MB cache, and a SATA drive. I installed
[EMAIL PROTECTED] 2.0. After some minor magic to get the correct merlin
gigabit ethernet driver for CentOS 4.2, everything came up perfect.

This was my thanksgiving project and so far sound quality has been
perfect. No echo and no rice krispies.

I simulated network load on the system by copying multi-GBs of files
through the net from another server with scp while I called out and back
into the system on multiple lines. Even with the scp reporting
9.5MB/sec, the phone sound quality was fantastic.

I then upped the ante by copying multi-gb files on the hard drive which
when viewing stats with top (hyperthreading shows as 2 CPUs and you run
the SMP kernel) both CPUs showed no idle time. IO- Wait state never
greater than 10%. Phone calls were still perfect with no echo or noise.
Out of the 10 vmails I left as part of the test, only one had
3 very faint pops in a 30 second message. They could have come from the
POTS line for all I know.

I ran extended phone conversations by calling the Asterisk system from
our old phone system, picking up the extension on the called SIP phone
and then playing Law  Order dvd episodes (lots of talking) and placing
the handset near to the speaker and taking the old

RE: [Asterisk-Users] Static on inside end of conversation

2005-12-07 Thread Jeff Busch
Correct.

The issue is that most of the echo is between internal stations.  SIP -
SIP.  

The users with the system using the sipura's don't report any echo when
calling outside the office or receiving a call.  

The users with the system using the audiocodes report an echo for the
first 1 - 2 seconds of a conversation using the pots lines (this must be
the echo cancellation process of the audiocodes) but then it clears up.
Likewise, they are experiencing echo when talking back and forth between
extensions.  I also forgot to mention that the users of the audiocodes
system report static on the line.

Jeff Busch 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric
ManxPower Wieling
Sent: Wednesday, December 07, 2005 11:34 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation

The device that interfaces to the PSTN is the interface that must cancel
echo.  If I read your post correctly, that is the SAP-3000 and the
Audiocodes boxes in your case.

Jeff Busch wrote:
 Update on this... And it is still not solved.
 
 This is actually fairly interesting.  I have two installations at a 
 construction company.  They are both running similar class machines (I

 was wrong in my initial post) they are:
 
 System A
 2.4 ghz Celeron
 1 gb RAM
 IDE Drives
 [EMAIL PROTECTED] 1.13 (Asterisk 1.0.9)
 An Audiocodes MP-108 to interface with PSTN
 9 Polycom IP-500
 Phone system is on 16 port linksys switch.  All PC's are on separate 
 16 port switch.  Both switches are plugged into our VPN firewall 
 (Netscreen
 5xp)
 
 
 System B
 2.4 ghz Celeron
 1 gb RAM
 IDE Drives
 [EMAIL PROTECTED] 2.1 (asterisk 1.2)
 5 Sipura SPA-3000  to interface with PSTN
 12 Polycom IP-500
 Phone and data on NEW Netgear 48 port Smart Switch.  Voice is on Vlan 
 02 with QoS set to HIGH.  Data is on Vlan 01 with QoS set to LOW.  
 Switch is connected to Netscreen 5xp VPN firewall
 
 
 Polycoms are running the newest possible firmware for this phone:
 Bootrom 2.6.1 and SIP 1.5.2
 
 
 Everything is working fine on both systems, but BOTH systems are 
 experiencing echo on the IP side of the conversation.  Some phones are

 worse than others.
 
 System A is experiencing echo both on internal Station to station 
 calls, and on outbound calls.
 System B is experiencing echo on internal station to station calls, 
 and no one has complained about echo on outbound calls yet.
 
 The Polycoms are running G.711u as their 1st configured codec (G711a 
 as
 #2 and G.729AB as #3) and Asterisk is configured to disallow=all  
 allow=ulaw.
 
 I have searched and searched concerning echo and Polycom phones and 
 haven't found anything that seems to be relevant.  Any help would be 
 appreciated.
 
 One more note, I am NOT running TDM4xxp cards on either of these 
 machines, so Zaptel information concerning echo wouldn't be relevant, 
 correct?
 
 Thanks!
 
 
 Jeff Busch
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Mike 
 McMullen
 Sent: Tuesday, November 29, 2005 6:26 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Static on inside end of conversation
 
 
 - Original Message -
 From: Jeff Busch [EMAIL PROTECTED]
 
 Hello,

 I am running the following configuration:

 2.8ghz P4 with 1GB of RAM
 Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
 [EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)

 End users are complaining of an echo and static on the inside end 
 (the
 
 internal side), but the outside end of the conversation doeesn't 
 notice anything.

 Does anyone have any suggestions on troubleshooting / fixing this 
 problem?

 
 Hi Jeff,
 
 I recommend upgrading to [EMAIL PROTECTED] 2.0 which was just released. 
 It uses Asterisk 1.2 and a 2.6.9 based kernel which handles i/o and 
 interrupts much better.
 
 While the link below discusses issues with digium cards, in general 
 the interrupts and IDE vs SATA drive discussions are of use no matter
what.
 
 http://www.asteriskguru.com/tutorials/pci_irq_apic_tdm_ticks_te410p_te
 40
 5p_noise.html
 
 I have 2 Digium T400P cards connected to 8 POTS lines and 10 sipura
 spa-841 phones.
 
 I went through two PCs we had (2.9 GHZ celeron, 2.1HGZ Athlon
 XP) both with IDE drives. I finally declared war on echo and the Rice 
 Krispies syndrome (Snap, Crackle, Pop) on the internal end of the 
 conversations.
 
 I went and bought an ASUS P5LD2 motherboard with 1GB memory, 3.2GHz  
 P4 with hyperthreading and a 2MB cache, and a SATA drive. I installed 
 [EMAIL PROTECTED] 2.0. After some minor magic to get the correct merlin 
 gigabit ethernet driver for CentOS 4.2, everything came up perfect.
 
 This was my thanksgiving project and so far sound quality has been 
 perfect. No echo and no rice krispies.
 
 I simulated network load on the system by copying multi-GBs of files 
 through the net from

Re: [Asterisk-Users] Static on inside end of conversation

2005-11-30 Thread Mojo with Horan Company, LLC
I have a very similar server, pstn setup, phones, and user base, and I 
switched over to G729 codec 'cause the polycoms support it.  While the 
call quality has dropped ever so slightly (I have received no complaints 
from my users however), snaps, crackles, clicks and pops are gone.  I 
did not have as extreme a case of static it seems, though.  This will 
take more processor power, and will probably make any lost interrupts 
more evident.


Moj

Jeff Busch wrote:

Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines
Polycom IP-500 phones
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)

End users are complaining of an echo and static on the inside end (the
internal side), but the outside end of the conversation doeesn't notice
anything.

Does anyone have any suggestions on troubleshooting / fixing this
problem?

Thanks!

Jeff



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--
Mojo [EMAIL PROTECTED]
Office Manger, Horan  Company, LLC
(907) 747- x112
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[Asterisk-Users] Static on inside end of conversation

2005-11-29 Thread Jeff Busch
Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines
Polycom IP-500 phones
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)

End users are complaining of an echo and static on the inside end (the
internal side), but the outside end of the conversation doeesn't notice
anything.

Does anyone have any suggestions on troubleshooting / fixing this
problem?

Thanks!

Jeff



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Re: [Asterisk-Users] Static on inside end of conversation

2005-11-29 Thread Steve Blair



Jeff Busch wrote:


Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines
Polycom IP-500 phones
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)

End users are complaining of an echo and static on the inside end (the
internal side), but the outside end of the conversation doeesn't notice
anything.

 

I'm assuming inside means on the IP network and outside means on the 
PSTN which is
accessible via a gateway is this correct? If so do you have QoS enabled 
on the

inside?


Does anyone have any suggestions on troubleshooting / fixing this
problem?

Thanks!

Jeff



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RE: [Asterisk-Users] Static on inside end of conversation

2005-11-29 Thread Jeff Busch
You are correct.  Inside means the IP Network and Outside means the PSTN
accessible via the Audiocodes MP-108 gateway.

No QoS.

Thanks - Jeff

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve
Blair
Sent: Tuesday, November 29, 2005 4:20 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation



Jeff Busch wrote:

Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)

End users are complaining of an echo and static on the inside end (the 
internal side), but the outside end of the conversation doeesn't notice

anything.

  

I'm assuming inside means on the IP network and outside means on the
PSTN which is accessible via a gateway is this correct? If so do you
have QoS enabled on the inside?

Does anyone have any suggestions on troubleshooting / fixing this 
problem?

Thanks!

Jeff



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   http://lists.digium.com/mailman/listinfo/asterisk-users
  

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Re: [Asterisk-Users] Static on inside end of conversation

2005-11-29 Thread Steve Blair



Jeff Busch wrote:


You are correct.  Inside means the IP Network and Outside means the PSTN
accessible via the Audiocodes MP-108 gateway.

No QoS.

 

We've seen echo on congested LANs within our Enterprise. I'm not sure if 
this fits
what your seeing or not. We've placed phones in their own vlan and added 
802.1p QoS
to expedite forwarding upto the first hop router for the outbound call 
leg and the echo

is gone. We did the same for the inbound call leg also.


Thanks - Jeff

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve
Blair
Sent: Tuesday, November 29, 2005 4:20 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation



Jeff Busch wrote:

 


Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)


End users are complaining of an echo and static on the inside end (the 
internal side), but the outside end of the conversation doeesn't notice
   



 


anything.



   


I'm assuming inside means on the IP network and outside means on the
PSTN which is accessible via a gateway is this correct? If so do you
have QoS enabled on the inside?

 

Does anyone have any suggestions on troubleshooting / fixing this 
problem?


Thanks!

Jeff



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RE: [Asterisk-Users] Static on inside end of conversation

2005-11-29 Thread Jeff Busch
This definitely could be the issue.  I am running 15 total devices (7
IP500 phones and 7 PC's along with a networked fax/scanner, and the
Asterisk Server) through a single 16 port switch.  

We run one MS Access app on almost all the desktops that is a
client/server app that creates a lot of traffic.  I will go to the site
tomorrow and make some changes to the topology of the LAN.

Thanks!

Jeff

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve
Blair
Sent: Tuesday, November 29, 2005 4:33 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation



Jeff Busch wrote:

You are correct.  Inside means the IP Network and Outside means the 
PSTN accessible via the Audiocodes MP-108 gateway.

No QoS.

  

We've seen echo on congested LANs within our Enterprise. I'm not sure if
this fits what your seeing or not. We've placed phones in their own vlan
and added 802.1p QoS to expedite forwarding upto the first hop router
for the outbound call leg and the echo is gone. We did the same for the
inbound call leg also.

Thanks - Jeff

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve 
Blair
Sent: Tuesday, November 29, 2005 4:20 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation



Jeff Busch wrote:

  

Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)

End users are complaining of an echo and static on the inside end (the

internal side), but the outside end of the conversation doeesn't 
notice



  

anything.

 



I'm assuming inside means on the IP network and outside means on the 
PSTN which is accessible via a gateway is this correct? If so do you 
have QoS enabled on the inside?

  

Does anyone have any suggestions on troubleshooting / fixing this 
problem?

Thanks!

Jeff



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Re: [Asterisk-Users] Static on inside end of conversation

2005-11-29 Thread Health Masters




We have the same problem lately we thought maybe our upgrade and
testing of the .13 firmware.. but we are running 20 phones on a p4 2.6
w/512 4 PSTN lines on TDM400P and have 3 fat client pc's and 7
pcexpanions ( http://ncomputing.com/ ) running to a fat client. We did
not have the issue on firmware .09 or .12. What firmware are you using?

Jeff Busch wrote:

  This definitely could be the issue.  I am running 15 total devices (7
IP500 phones and 7 PC's along with a networked fax/scanner, and the
Asterisk Server) through a single 16 port switch.  

We run one MS Access app on almost all the desktops that is a
client/server app that creates a lot of traffic.  I will go to the site
tomorrow and make some changes to the topology of the LAN.

Thanks!

Jeff

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Steve
Blair
Sent: Tuesday, November 29, 2005 4:33 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation



Jeff Busch wrote:

  
  
You are correct.  Inside means the IP Network and Outside means the 
PSTN accessible via the Audiocodes MP-108 gateway.

No QoS.

 


  
  We've seen echo on congested LANs within our Enterprise. I'm not sure if
this fits what your seeing or not. We've placed phones in their own vlan
and added 802.1p QoS to expedite forwarding upto the first hop router
for the outbound call leg and the echo is gone. We did the same for the
inbound call leg also.

  
  
Thanks - Jeff

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Steve 
Blair
Sent: Tuesday, November 29, 2005 4:20 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation



Jeff Busch wrote:

 



  Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)

End users are complaining of an echo and static on the inside end (the
  

  
  
  
  

  internal side), but the outside end of the conversation doeesn't 
notice
   

  

 



  anything.



   

  

I'm assuming inside means on the IP network and outside means on the 
PSTN which is accessible via a gateway is this correct? If so do you 
have QoS enabled on the inside?

 



  Does anyone have any suggestions on troubleshooting / fixing this 
problem?

Thanks!

Jeff



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Re: [Asterisk-Users] Static on inside end of conversation

2005-11-29 Thread Mike McMullen


- Original Message - 
From: Jeff Busch [EMAIL PROTECTED]



Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines
Polycom IP-500 phones
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)

End users are complaining of an echo and static on the inside end (the
internal side), but the outside end of the conversation doeesn't notice
anything.

Does anyone have any suggestions on troubleshooting / fixing this
problem?



Hi Jeff,

I recommend upgrading to [EMAIL PROTECTED] 2.0 which was just released. 
It uses Asterisk 1.2 and a 2.6.9 based kernel which handles i/o and 
interrupts much better.


While the link below discusses issues with digium cards, in general 
the interrupts and IDE vs SATA drive discussions are of use no matter 
what.


http://www.asteriskguru.com/tutorials/pci_irq_apic_tdm_ticks_te410p_te405p_noise.html

I have 2 Digium T400P cards connected to 8 POTS lines and 
10 sipura spa-841 phones.


I went through two PCs we had (2.9 GHZ celeron, 2.1HGZ Athlon 
XP) both with IDE drives. I finally declared war on echo and 
the Rice Krispies syndrome (Snap, Crackle, Pop) on the internal 
end of the conversations. 

I went and bought an ASUS P5LD2 motherboard with 1GB 
memory, 3.2GHz  P4 with hyperthreading and a 2MB cache, 
and a SATA drive. I installed [EMAIL PROTECTED] 2.0. After some 
minor magic to get the correct merlin gigabit ethernet driver for 
CentOS 4.2, everything came up perfect.


This was my thanksgiving project and so far sound quality has been 
perfect. No echo and no rice krispies.


I simulated network load on the system by copying multi-GBs of files 
through the net from another server with scp while I called out and 
back into the system on multiple lines. Even with the scp reporting 
9.5MB/sec, the phone sound quality was fantastic.


I then upped the ante by copying multi-gb files on the hard drive which 
when viewing stats with top (hyperthreading shows as 2 CPUs and 
you run the SMP kernel) both CPUs showed no idle time. IO- Wait 
state never greater than 10%. Phone calls were still perfect with no echo 
or noise. Out of the 10 vmails I left as part of the test, only one had 
3 very faint pops in a 30 second message. They could have come from 
the POTS line for all I know.


I ran extended phone conversations by calling the Asterisk system from 
our old phone system, picking up the extension on the called SIP phone 
and then playing Law  Order
dvd episodes (lots of talking) and placing the handset near to the speaker 
and taking the old phone system handset and listening and talking back 
into it for 30 minutes at a time. Necessity is indeed a mother ;-) 

The calls were perfect. I'm amazed at how clear the dvd audio came 
through. 

I then reversed the process and played the dvd audio through the 
Asterisk system handsets while listening and talking back through the 
old phone handsets.


After 30 minutes the quality was still excellent.


Hope you find some of this ramble useful.

Mike


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Re: [Asterisk-Users] Static on inside end of conversation

2005-11-29 Thread Damian Funnell

We had a similar problem a while back and found that it was being caused by
Hyperthreading.  If you are using analogue cards then unfortunately you 
need to

disable H/T if you haven't already done so.

You also need to confirm that your fxo/fxs card isn't sharing IRQ's with
anything.  Don't trust 'cat /proc/interrupts', use 'lspci -v' instead.

Also got this advice from Digium, although it has never applied to us:


If you are running an IDE hard drive please verify that you are using
DMA mode with a UDMA setting of no lower than 2 or higher than 3.  UDMA
mode 2 is ATA33.  UDMA mode 3 is ATA44.  This can be done using hdparm.
We suggest using hdparm -d 1 -X udma2 -c 3 /dev/[IDE Device].  You
can check the status using hdparm /dev/[IDE Device] and hdparm -i
/dev/[IDE Device].  If you make modifications to your IDE hard drive
settings they will only be kept until you reboot.


Not sure if this is what is causing your issues or not, but hopefully it will
help if it is.

Cheers,
Damian Funnell.

FFF Managed Technology Ltd.
60 Cook St
P.O. 6368 Wellesley St
Auckland
t +64 9 356 2911
f +64 9 358 9070
m +64 21 415 297
w www.fff.co.nz



Quoting Health Masters [EMAIL PROTECTED]:

We have the same problem lately we thought maybe our upgrade and 
testing of the .13 firmware.. but we are running 20 phones on a  p4 
2.6 w/512 4 PSTN lines on TDM400P and have 3 fat client pc's and 7 
pcexpanions ( http://ncomputing.com/ ) running to a fat client. We 
did not have the issue on firmware .09 or .12. What firmware are you 
using?


Jeff Busch wrote:


This definitely could be the issue.  I am running 15 total devices (7
IP500 phones and 7 PC's along with a networked fax/scanner, and the
Asterisk Server) through a single 16 port switch.  We run one MS 
Access app on almost all the desktops that is a

client/server app that creates a lot of traffic.  I will go to the site
tomorrow and make some changes to the topology of the LAN.

Thanks!

Jeff

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve
Blair
Sent: Tuesday, November 29, 2005 4:33 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation



Jeff Busch wrote:


You are correct.  Inside means the IP Network and Outside means 
the PSTN accessible via the Audiocodes MP-108 gateway.


No QoS.





We've seen echo on congested LANs within our Enterprise. I'm not sure if
this fits what your seeing or not. We've placed phones in their own vlan
and added 802.1p QoS to expedite forwarding upto the first hop router
for the outbound call leg and the echo is gone. We did the same for the
inbound call leg also.



Thanks - Jeff

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Blair
Sent: Tuesday, November 29, 2005 4:20 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Static on inside end of conversation



Jeff Busch wrote:





Hello,

I am running the following configuration:

2.8ghz P4 with 1GB of RAM
Audiocodes MP-108 connected to 5 POTS lines Polycom IP-500 phones 
[EMAIL PROTECTED] 1.3 (this is Asterisk 1.0.9)


End users are complaining of an echo and static on the inside end (the





internal side), but the outside end of the conversation doeesn't notice






anything.




I'm assuming inside means on the IP network and outside means on 
the PSTN which is accessible via a gateway is this correct? If so 
do you have QoS enabled on the inside?





Does anyone have any suggestions on troubleshooting / fixing this 
problem?


Thanks!

Jeff



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