[Asterisk-Users] Stuck TE410P cards

2004-02-11 Thread Scott Stingel
Hello all-

I have 3 TE410P cards in service in the field.  Two of them have an regular
problem that they get stuck during a system reboot.  What I mean is that
they display no LED's during any part of the restart, and they are not seen
by the drivers during or after the reboot.

The only thing that brings them back to life is to power down and restart
the box they are in.  Even pressing the reset button on the processor does
not clear their state.

This sounds very much like a hardware problem with the cards, since one
would assume normally that a front panel reset would clear a stuck card.
Has anyone else experienced these symptoms?  This happens fairly regularly
on two of the three TE410P cards.  It does not happen with older cards such
as the E400P, of which I have several.

Thanks

Scott M. Stingel 
Emerging Voice Technology Inc.
Palo Alto, California and London, England
Email:  [EMAIL PROTECTED]  
URL:www.evtmedia.com  

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RE: [Asterisk-Users] Stuck TE410P cards

2004-02-11 Thread mattf
I had the same problem, Digium sent me a new card and now all is well.

MATT---


-Original Message-
From: Scott Stingel [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 11, 2004 1:03 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Stuck TE410P cards


Hello all-

I have 3 TE410P cards in service in the field.  Two of them have an regular
problem that they get stuck during a system reboot.  What I mean is that
they display no LED's during any part of the restart, and they are not seen
by the drivers during or after the reboot.

The only thing that brings them back to life is to power down and restart
the box they are in.  Even pressing the reset button on the processor does
not clear their state.

This sounds very much like a hardware problem with the cards, since one
would assume normally that a front panel reset would clear a stuck card.
Has anyone else experienced these symptoms?  This happens fairly regularly
on two of the three TE410P cards.  It does not happen with older cards such
as the E400P, of which I have several.

Thanks

Scott M. Stingel 
Emerging Voice Technology Inc.
Palo Alto, California and London, England
Email:  [EMAIL PROTECTED]  
URL:www.evtmedia.com  

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Re: [Asterisk-Users] Stuck TE410P cards

2004-02-11 Thread Bob Knight
Scott Stingel wrote:

Hello all-

I have 3 TE410P cards in service in the field.  Two of them have an regular
problem that they get stuck during a system reboot.  What I mean is that
they display no LED's during any part of the restart, and they are not seen
by the drivers during or after the reboot.
The only thing that brings them back to life is to power down and restart
the box they are in.  Even pressing the reset button on the processor does
not clear their state.
This sounds very much like a hardware problem with the cards, since one
would assume normally that a front panel reset would clear a stuck card.
Has anyone else experienced these symptoms?  This happens fairly regularly
on two of the three TE410P cards.  It does not happen with older cards such
as the E400P, of which I have several.
Do pci read cycles show anything in the slot?
Does pci id come back as all 1's or 0's or just some invalid number?
Gee, the price on those sip gateways don't seem quite so high now.
have fun, bk.
--
Bob Knight
[-w] the work option
[EMAIL PROTECTED]
925-449-9163
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Re: [Asterisk-Users] Stuck TE410P cards

2004-02-11 Thread TC
Yup
we see that somes times on dell2650, need to power cycle to come again


on a Dell 1650
do you also get no interrupts
cat /proc/interrupts

i had a bug note on it here
http://bugs.digium.com/bug_view_page.php?bug_id=707
http://bugs.digium.com/bug_view_page.php?bug_id=708
we sent that card back ..

- Original Message -
From: Scott Stingel [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, February 11, 2004 10:03 AM
Subject: [Asterisk-Users] Stuck TE410P cards


 Hello all-

 I have 3 TE410P cards in service in the field.  Two of them have an
regular
 problem that they get stuck during a system reboot.  What I mean is that
 they display no LED's during any part of the restart, and they are not
seen
 by the drivers during or after the reboot.

 The only thing that brings them back to life is to power down and restart
 the box they are in.  Even pressing the reset button on the processor does
 not clear their state.

 This sounds very much like a hardware problem with the cards, since one
 would assume normally that a front panel reset would clear a stuck card.
 Has anyone else experienced these symptoms?  This happens fairly regularly
 on two of the three TE410P cards.  It does not happen with older cards
such
 as the E400P, of which I have several.

 Thanks

 Scott M. Stingel
 Emerging Voice Technology Inc.
 Palo Alto, California and London, England
 Email:  [EMAIL PROTECTED]
 URL:www.evtmedia.com

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