[Asterisk-Users] VoicpulseConnect problems?

2005-04-28 Thread beonice
Folks, I'm having trouble with my voicepulse numbers.
Over the past week, incoming calls have been very
slow to be answered, but they seem fine while the call
is in progress. When the caller hangs up, asterisk
takes a while (over 2 minutes in some cases). This
system does not make outgoing calls.

Today, after rebooting my machine and rotating the log
files, I have absolutely NO incoming calls being
received. My cell phone dials the number, tells me
it's connected, and then happily hangs up 10 to 12
seconds later, while asterisk (and the logs) show no
indication at all of any incoming calls.

Looking at my syslog and asterisk messages, the only
thing I'm seeing over the past week that did not use
to happen is this message in the asterisk logs:

Apr 28 10:06:45 WARNING[4282]: Host
'gwiax-in-01.voicepulse.com' not found at line 72

But that's been happening for about the same time as
the slow-down issue, and still calls _were_ being
answered, albeit slowly.

I'm HoSed. :) Has anyone else run into this? Got any
ideas on what's up at VPConnect? Do I need to placate
the rain-god or something?

Any help would be appreciated!

Thanks,
Maya


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Re: [Asterisk-Users] VoicpulseConnect problems?

2005-04-28 Thread Tim Burt

I was having problems with voicepulse about a week or two ago...

Incoming calls would fail, and one incoming call, would block all outgoing
calls.

Then one day, the DTMF tones stopped working.

I could call into Asterisk, but I could not navigate because my tones were
being ignored.

I ran debug, and Asterisk was not seeing the tones.

I emailed the voicepulse folks, and they fixed it the next day.  It was
like they knew the bug, and reset whatever needed fixing.

Their reply was terse, but the fix was good.

Aside from this event, voicepulse has been very good for me!

Try to email their support

 Folks, I'm having trouble with my voicepulse numbers.
 Over the past week, incoming calls have been very
 slow to be answered, but they seem fine while the call
 is in progress. When the caller hangs up, asterisk
 takes a while (over 2 minutes in some cases). This
 system does not make outgoing calls.

 Today, after rebooting my machine and rotating the log
 files, I have absolutely NO incoming calls being
 received. My cell phone dials the number, tells me
 it's connected, and then happily hangs up 10 to 12
 seconds later, while asterisk (and the logs) show no
 indication at all of any incoming calls.

 Looking at my syslog and asterisk messages, the only
 thing I'm seeing over the past week that did not use
 to happen is this message in the asterisk logs:

 Apr 28 10:06:45 WARNING[4282]: Host
 'gwiax-in-01.voicepulse.com' not found at line 72

 But that's been happening for about the same time as
 the slow-down issue, and still calls _were_ being
 answered, albeit slowly.

 I'm HoSed. :) Has anyone else run into this? Got any
 ideas on what's up at VPConnect? Do I need to placate
 the rain-god or something?

 Any help would be appreciated!

 Thanks,
 Maya


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Re: [Asterisk-Users] VoicpulseConnect problems?

2005-04-28 Thread beonice

--- Tim Burt [EMAIL PROTECTED] wrote:
 
 I was having problems with voicepulse about a week
 or two ago...
 
 Incoming calls would fail, and one incoming call,
 would block all outgoing
 calls.
 
 Then one day, the DTMF tones stopped working.
 
 I could call into Asterisk, but I could not navigate
 because my tones were
 being ignored.
 
 I ran debug, and Asterisk was not seeing the tones.
 
 I emailed the voicepulse folks, and they fixed it
 the next day.  It was
 like they knew the bug, and reset whatever needed
 fixing.
 
 Their reply was terse, but the fix was good.
 
 Aside from this event, voicepulse has been very good
 for me!
 
 Try to email their support

I did open a ticket on my account at voicepulse. What
you had sounds exactly like what I'm experiencing. If
I don't get a fix by tomorrow, I will probably just
call them and ask them when they plan to get to it. :)

Thanks for the feedback!

Cheers,
Maya


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