Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-27 Thread Jamie Fargen
Bri,
Why can't you port the number?
Thanks
Jamie Fargen
Disverge, Inc.
CEO, President
Brian Capouch wrote:
Matt wrote:
Indeed.. there is no $40 cancellation fee unless you fail to return
their ATA.. then they charge you and it's yours... what you think
those devices are free?

I'm pretty sure Vonage added that termination fee some fair while 
after they began offering free ATAs as an inducement to use their 
service.

I signed up in May 2002, and at that time there was no mention of a 
termination or disconnect fee in their TOS.

It wasn't until after a very lively cottage industry sprang up selling 
cancelled account units on Ebay that they retroactively added that 
charge.

But $40 for a ~$150 ATA was still a good deal for the grifters, and 
after continuing to take a beating on Ebay, Vonage finally inveighed 
upon Cisco to put the nuclear option password on the unit, which 
made it a brick if one didn't know the magic string.

An irony quickly followed: Cisco wasn't all too keen on doing that 
change; they were aware of the negative PR that would follow when they 
would be forced to tell people, Nope, you have to just send it to a 
landfill.  But within months of Cisco's reluctant accomodation, 
Vonage dropped them like a hot potato when Motorola walked in the door 
with an ATA that was .0001 cents cheaper per unit.  Ha ha.

Vonage sucks, and if I could port that number I've had now for almost 
three years, I would drop them just like they did Cisco.

B.
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Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-24 Thread Steven Kokinos
I too have heard of people persuading a vonage tech to provide the 
password to log into and factory reset their device, but I get the 
impression that it is an uncommon occurrence.. you'd be lucky, basically.
I have an ATA-186 that Vonage unlocked for me. They used to just charge 
$20 or so (on top of the cancellation fee) to unlock any device that 
wasn't active. You'll have to get through their first line of support 
and eventually transferred. They *may* have changed the policy with the 
linksys boxes, as they couldn't do it when they first came out (I 
tried). Now that linksys sells an unlocked version they may well be 
willing though.

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Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-24 Thread Matt
Indeed.. there is no $40 cancellation fee unless you fail to return
their ATA.. then they charge you and it's yours... what you think
those devices are free?
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RE: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-24 Thread Damon Estep
  I too have heard of people persuading a vonage tech to provide the
  password to log into and factory reset their device, but I get the
  impression that it is an uncommon occurrence.. you'd be lucky,
 basically.
 
 I have an ATA-186 that Vonage unlocked for me. They used to just
charge
 $20 or so (on top of the cancellation fee) to unlock any device that
 wasn't active. You'll have to get through their first line of support
 and eventually transferred. They *may* have changed the policy with
the
 linksys boxes, as they couldn't do it when they first came out (I
 tried). Now that linksys sells an unlocked version they may well be
 willing though.
 

We are an authorized Linksys service provider (meaning we can buy
Linksys ata's for use with our service from distribution) and I know
from our agreement that vonage, or any other itsp, is prohibited from
making the Linksys ata's available in an unprovisioned state. Even the
NA product can only be sold to authorized itsp. I think this is why
vonage will not unlock the Linksys for you. If it gets back to Linksys
that they did it they will get a hand slap from Linksys.

Why not just return the Linksys to vonage, get your 40 bucks back, and
buy the sipura spa2000? They are the same thing, also sold under the
vegastream brand.

If you really want to try to hack the Linksys try looking for
information on how to recover a sipura password, not sure it exists, but
you might have better luck.

In the end you will probably just end up with a $40 paperweight. If you
are successful and post the process you will make a lot of unhappy
ex-vonage customers happy and Linksys and vonage not so happy :)
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Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-24 Thread Brian Capouch
Matt wrote:
Indeed.. there is no $40 cancellation fee unless you fail to return
their ATA.. then they charge you and it's yours... what you think
those devices are free?
I'm pretty sure Vonage added that termination fee some fair while after 
they began offering free ATAs as an inducement to use their service.

I signed up in May 2002, and at that time there was no mention of a 
termination or disconnect fee in their TOS.

It wasn't until after a very lively cottage industry sprang up selling 
cancelled account units on Ebay that they retroactively added that charge.

But $40 for a ~$150 ATA was still a good deal for the grifters, and 
after continuing to take a beating on Ebay, Vonage finally inveighed 
upon Cisco to put the nuclear option password on the unit, which made 
it a brick if one didn't know the magic string.

An irony quickly followed: Cisco wasn't all too keen on doing that 
change; they were aware of the negative PR that would follow when they 
would be forced to tell people, Nope, you have to just send it to a 
landfill.  But within months of Cisco's reluctant accomodation, Vonage 
dropped them like a hot potato when Motorola walked in the door with an 
ATA that was .0001 cents cheaper per unit.  Ha ha.

Vonage sucks, and if I could port that number I've had now for almost 
three years, I would drop them just like they did Cisco.

B.
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RE: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-24 Thread dean collins
Brian, are you sure you cant port your number aware from Vonage?

I was at a VOIP conference last week and the Vonage spokesman said quite
clearly that Vonage allowed people to port numbers out - although he did
say that not all carriers were set up to receive them.


Cheers,
Dean


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brian
Capouch
Sent: Thursday, March 24, 2005 2:31 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

Matt wrote:
 Indeed.. there is no $40 cancellation fee unless you fail to return
 their ATA.. then they charge you and it's yours... what you think
 those devices are free?

I'm pretty sure Vonage added that termination fee some fair while after 
they began offering free ATAs as an inducement to use their service.

I signed up in May 2002, and at that time there was no mention of a 
termination or disconnect fee in their TOS.

It wasn't until after a very lively cottage industry sprang up selling 
cancelled account units on Ebay that they retroactively added that
charge.

But $40 for a ~$150 ATA was still a good deal for the grifters, and 
after continuing to take a beating on Ebay, Vonage finally inveighed 
upon Cisco to put the nuclear option password on the unit, which made 
it a brick if one didn't know the magic string.

An irony quickly followed: Cisco wasn't all too keen on doing that 
change; they were aware of the negative PR that would follow when they 
would be forced to tell people, Nope, you have to just send it to a 
landfill.  But within months of Cisco's reluctant accomodation, Vonage 
dropped them like a hot potato when Motorola walked in the door with an 
ATA that was .0001 cents cheaper per unit.  Ha ha.

Vonage sucks, and if I could port that number I've had now for almost 
three years, I would drop them just like they did Cisco.

B.
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Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-24 Thread Time Bandit
 Why not just return the Linksys to vonage, get your 40 bucks back, and
 buy the sipura spa2000? They are the same thing, also sold under the
 vegastream brand.
Or, why don't you return it to Vonage, get your $40 bucks, then buy a
P2P-NA from eezeephone.com at $59 + $10 shipping ?

For only $30 you'll have the same device but not locked.

N.B.: the site is down now, the server crashed today
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Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-24 Thread Time Bandit
 Why not just return the Linksys to vonage, get your 40 bucks back, and
 buy the sipura spa2000? They are the same thing, also sold under the
 vegastream brand.
Or, why don't you return it to Vonage, get your $40 bucks, then buy a
-NA from eezeephone.com  ?

N.B.: the site is down now, the server crashed today
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[Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-23 Thread GP
I setup a vonage account last year, and cancelled it last night when I 
put my asterisk box together and signed up for a Broadvoice account to 
use with it.

Now I would like to use my Linksys router as an MTA, but realize it is 
still programmed with all of vonage's proprietary information and I do 
not know how to clear it.  I understand that just pushing the reset 
button will not do it.

I've read that someone was able to do it by contacting vonage and 
getting instructions for clearing the router of the vonage information.  
Does anyone have the instructions for completing this or is this 
something that only the vonage people can provide. 

I've spent the last 2 hours and 30 minutes in the vonage phone system 
trying to get to tech support to find out how to do this without any 
luck.  Their phone system and indeed their customer support in general 
is really lacking.

(On top of which, they charged me a $40 termination fee to terminate my 
account - just a parting shot I guess).

If anyone has any suggestions, or the instructions for clearing the MTA 
on this linksys router, I'd be very greatful.

GP

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Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-23 Thread Matthew Boehm
GP wrote:
 I setup a vonage account last year, and cancelled it last night when I
 put my asterisk box together and signed up for a Broadvoice account to
 use with it.

 Now I would like to use my Linksys router as an MTA, but realize it is
 still programmed with all of vonage's proprietary information and I do
 not know how to clear it.  I understand that just pushing the reset
 button will not do it.

 I've read that someone was able to do it by contacting vonage and
 getting instructions for clearing the router of the vonage
 information. Does anyone have the instructions for completing this or
 is this something that only the vonage people can provide.

 I've spent the last 2 hours and 30 minutes in the vonage phone system
 trying to get to tech support to find out how to do this without any
 luck.  Their phone system and indeed their customer support in general
 is really lacking.

 (On top of which, they charged me a $40 termination fee to terminate
 my account - just a parting shot I guess).

 If anyone has any suggestions, or the instructions for clearing the
 MTA on this linksys router, I'd be very greatful.

 GP

The PAP2-NA's have a web interface. I realize you don't have a -NA2 but you
could try it.

-Matthew

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Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-23 Thread Greg Hill
On Wed, 23 Mar 2005, GP wrote:
I've read that someone was able to do it by contacting vonage and getting 
instructions for clearing the router of the vonage information.  Does anyone 
have the instructions for completing this or is this something that only the 
vonage people can provide. 
I've spent the last 2 hours and 30 minutes in the vonage phone system trying 
to get to tech support to find out how to do this without any luck.  Their 
phone system and indeed their customer support in general is really lacking.
on the Cisco ATA-186s which they used to use (before Cisco EOL'ed them) 
Vonage had them configured to use a (64-bit?) RC4 key to encrypt the 
configuration and programmed a random password to each device. Every time 
an account change prompted an update to the ATA's configuration, it would 
be encrypted with a new RC4 key and get a new password. So don't expect to 
find a universal back-door password, I doubt you'll find one.

I too have heard of people persuading a vonage tech to provide the 
password to log into and factory reset their device, but I get the 
impression that it is an uncommon occurrence.. you'd be lucky, basically.

(On top of which, they charged me a $40 termination fee to terminate my 
account - just a parting shot I guess).
yup.. That right there was the primary reason why I skipped over them in 
the beginning. It's buried in their terms of service somewhere, along with 
all their other over-restrictive junk..

If anyone has any suggestions, or the instructions for clearing the MTA on 
this linksys router, I'd be very greatful.
you could try faking out the box by setting up some DNS and network 
spoofing to make the box think it is talking to vonage when in fact it is 
talking to your * box. If you use autocreatepeer in sip.conf then * will 
accept connections from the PAP2 even though you haven't added the 
credentials in sip.conf. This is quite a kludge, however..

When it comes down to it, I think Vonage thinks it is better to make 
people throw equipment away rather than allow it to be reused.

Greg
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Re: [Asterisk-Users] Vonage Linksys Router - Life after Vonage

2005-03-23 Thread Paul Fielding
(On top of which, they charged me a $40 termination fee to terminate
my account - just a parting shot I guess).
People need to read the fine print more.  From Vonage's website:
If you cancel after the first 14 days of service, you will be subject to 
the $39.99 termination fee. If you return the device, we will refund the 
termination fee.

The $40 termination fee isn't a stab in the back for leaving them.  It's an 
assurance that you return their hardware.  If you don't return it, you just 
bought it

regards,
Paul 

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