Re: [Asterisk-Users] displaying a message on the Snom 320 using sipsak

2005-10-13 Thread Sven Fischer (support)
Hi,

for the snom360 it is working the same way. Use firmware version 4.3 and be 
aware that the message is send to a specific SIP line and the phone is 
displaying it only if this SIP line is the current active line (outgoing 
identity) symbolised by a black phone (snom360) or the text in brackets 
(snom320).

Regards,

Sven Fischer

On Wednesday 12 October 2005 20:20, Franklin Webb wrote:
 Greetings fellow list members,
 It seems like a lot of people have been having trouble getting
 indicators working on the Snom phones, myself included.  Recently I was
 able to get the desktop functionality of sipsak to work on my Snom320,
 and I thought I would share what I could with the list.  For those not
 familiar this will replace the standard display when you are not on a
 call (normally showing the registered extension) with a text message of
 your choosing.  Our intent is to update this when our agents log into,
 and out of, queues.  This will give a visual indicator for agents and
 supervisors in our call center as to whether or not the phone is logged
 in, which is a large concern for us, and probably any call center.

 For the record I tried this with a Snom360 also and could not get it
 working.

 1.  Setup the phone in Asterisk as normal
 2.  Get and install sipsak.  It can be found at http://sipsak.org/
 http://sipsak.org/  (can be on any machine on your network, we used a
 Fedora Core 3 machine for this).
 3.  In the Snom320 Configuration, under the SIP tab of your extensions
 line (Line 1 for me) make sure Support Broken Registrar is set to on
 4.  In the Snom320 Configuration, under Advanced make sure Filter
 Packets from Registrar is set to off
 5.  In the Snom320 Configuration, under Advanced under Network
 identity (port): set it to 5060 (you might be able to use a different
 port in here and in the sipsak command, but this is what worked for me.
 6. Reboot the phone (just to be sure the settings take)

 Then use the following sipsak command:

 sipsak -vvv -M -O desktop -B Test Msg -r 5060 -s
 sip:[EMAIL PROTECTED]

 where:
 Test Msg is the message you want displayed.  To turn the message
 off just set it to empty string ().
 5060 is the port, you could try another port here if you set your
 phone to another port under Advanced
 6670 is the extension of the phone
 192.168.51.251 is the IP of the PHONE, not the Asterisk server.  It
 does not appear that you can use the IP of the Asterisk server.

 You can get a list of phones with IPs using the Asterisk command sip
 show peers.  Our intent is to build a simple database matching
 extension to IP and then execute sipsak commands from a script, probably
 in the manager API, when agents log in and out that will update the
 phone display accordingly.

 I hope this is helpful to some of you.

 Franklin Webb
 InterMedia Marketing Solutions

-- 
---
See our FAQs at: http://www.snom.com/faq0.html?L=1
Whitepapers at:  http://www.snom.com/white_papers.html
---
snom technology AG   Gradestraße 46 D-12347 Berlin
Sven Fischer fax +49 30 39833111
mailto:[EMAIL PROTECTED]   http://www.snom.com
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[Asterisk-Users] displaying a message on the Snom 320 using sipsak

2005-10-12 Thread Franklin Webb



Greetings fellow list members,
 It seems like a lot of 
peoplehave been having trouble getting indicators workingon the Snom 
phones, myself included. Recently I was able to get the "desktop" 
functionality of sipsak to work on my Snom320, and I thought I would share what 
I could with the list. For those not familiar this will replace the 
standard display when you are not on a call (normally showing the registered 
extension) with a text message of your choosing. Our intent is to update 
this when our agents log into, and out of, queues. This will give a visual 
indicator for agents and supervisors in our call center as to whether or not the 
phone is logged in, which is a large concern for us, and probably any call 
center.

For the record I tried this with a Snom360 also and 
could not get it working.

1. Setup the phone in Asterisk as 
normal
2. Get and install sipsak. It can be 
found at http://sipsak.org/(can be on any 
machine on your network, we used a Fedora Core 3 machine for this).
3.In the Snom320 Configuration, under 
the"SIP" tab of your extensions line (Line 1 for me) make sure "Support 
Broken Registrar" is set to"on"
4. In the Snom320 Configuration, 
under"Advanced" make sure "Filter Packets from Registrar" isset to 
"off"
5. In the Snom320 Configuration, under 
"Advanced"under "Networkidentity (port):" set it to "5060" (you 
might be able to usea different port in here and in the sipsak command, 
butthis is what worked for me.
6. Reboot the phone (just to be sure the settings 
take)

Then use the following sipsak command:

sipsak -vvv -M -O desktop -B "Test Msg" -r 5060 -s 
sip:[EMAIL PROTECTED]

where:
 "Test Msg" is the message you 
want displayed. To turn the message off just set it to empty string 
("").
 5060 is the port, you could try 
another port here if you set your phone to another port under 
"Advanced"
 6670 is the extension of the 
phone
 192.168.51.251 is the IP of the 
PHONE, not the Asterisk server. It does not appear that you can use the IP 
of the Asterisk server.

You can get a list of phones with IPs using the 
Asterisk command "sip show peers". Our intent is to build a simple 
database matching extension to IP and then execute sipsak commands from a 
script, probablyin the manager API, when agents log in and out that will 
update the phonedisplay accordingly.

I hope this is helpful to some of you.

Franklin Webb
InterMedia Marketing Solutions

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