Re: [Asterisk-Users] max queue time; newbie question (fwd)

2004-01-13 Thread Ted Cabeen
Martin Pycko [EMAIL PROTECTED] writes:

 sure, use the 'n' option of the queue and put voicemail app as the next
 priority

Will that work?  From my read of the code, the timeout parameter is
only checked while the call is being sent to an agent's phone (inside
the try_calling function).  The timeout doesn't seem to be checked
while the user is waiting to get to the head of the queue (inside the
wait_our_turn function).  Unless the ast_waitfordigit function checks
the timeout and I missed it, this solution won't work.

Am I reading the code right?

 On Fri, 9 Jan 2004, Ken Alker wrote:

 I am just studying Asterisk now and have a question.  Is it possible to
 force anyone who enters a queue into voice mail after they have been in
 the queue for 30 seconds?

-- 
Ted Cabeen
Sr. Systems/Network Administrator
Impulse Internet Services
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Re: [Asterisk-Users] max queue time; newbie question (fwd)

2004-01-13 Thread C. Maj
On Tue, 13 Jan 2004, Ted Cabeen waxed:

 Martin Pycko [EMAIL PROTECTED] writes:
 
  sure, use the 'n' option of the queue and put voicemail app as the next
  priority
 
 Will that work?  From my read of the code, the timeout parameter is
 only checked while the call is being sent to an agent's phone (inside
 the try_calling function).  The timeout doesn't seem to be checked
 while the user is waiting to get to the head of the queue (inside the
 wait_our_turn function).  Unless the ast_waitfordigit function checks
 the timeout and I missed it, this solution won't work.
 
 Am I reading the code right?

Set up a queue, with the n option, and dial into it, without
having any agents logged in.  It should drop out after the
timeout expires.  Least that's what my slightly hacked
version does.

--Chris


-- 

Chris Maj cmaj_hat_freedomcorpse_hot_info
Pronunciation Guide:  Maj == May
Fingerprint: 43D6 799C F6CF F920 6623  DC85 C8A3 CFFE F0DE C146

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[Asterisk-Users] max queue time; newbie question

2004-01-09 Thread Ken Alker
I am just studying Asterisk now and have a question.  Is it possible to 
force anyone who enters a queue into voice mail after they have been in the 
queue for 30 seconds?

/**
Ken Alker [EMAIL PROTECTED]ham radio: KA6SDU
Impulse Internet Services   http://www.impulse.net
Santa Barbara,  San Luis Obispo,  Ventura, Los Angeles, Orange
T-3 / T-1 / ADSL / ISDN / 56K / web hosting / wireless / co-lo
***/
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Re: [Asterisk-Users] max queue time; newbie question

2004-01-09 Thread CW_ASN - Gus
Sure, declare the queue and its timeout, then declare the same extension
with voicemail with n+1 priority.

exten = 2056,1,Answer
exten = 2056,2,Wait,1
exten = 2056,3,Queue(noc|t|||30)
exten = 2056,4,VoiceMail(u2056)

Hope this helps,

Gus

  -= Info about application 'Queue' =-

[Synopsis]:
Queue a call for a call queue

[Description]:
  Queue(queuename[|options[|URL][|announceoverride][|timeout]]):
Queues an incoming call in a particular call queue as defined in
queues.conf.
  This application returns -1 if the originating channel hangs up, or if the
call is bridged and  either of the parties in the bridge terminate the call.
Returns 0 if the queue is full, nonexistant, or has no members.
The option string may contain zero or more of the following characters:
  't' -- allow the called user transfer the calling user
  'T' -- to allow the calling user to transfer the call.
  'd' -- data-quality (modem) call (minimum delay).
  'H' -- allow caller to hang up by hitting *.
  'n' -- no retries on the timeout; will exit this application and go to
the
 next step.
  In addition to transferring the call, a call may be parked and then picked
up by another user.
  The optionnal URL will be sent to the called party if the channel supports
it.
  The timeout will cause the queue to fail out after a specified number of
seconds, checked between each queues.conf 'timeout' and 'retry' cycle.


- Original Message -
From: Ken Alker [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, January 09, 2004 8:07 AM
Subject: [Asterisk-Users] max queue time; newbie question


 I am just studying Asterisk now and have a question.  Is it possible to
 force anyone who enters a queue into voice mail after they have been in
the
 queue for 30 seconds?

 /**
  Ken Alker [EMAIL PROTECTED]ham radio: KA6SDU
  Impulse Internet Services   http://www.impulse.net
  Santa Barbara,  San Luis Obispo,  Ventura, Los Angeles, Orange
  T-3 / T-1 / ADSL / ISDN / 56K / web hosting / wireless / co-lo
 ***/
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Re: [Asterisk-Users] max queue time; newbie question

2004-01-09 Thread Martin Pycko
sure, use the 'n' option of the queue and put voicemail app as the next
priority

Martin

On Fri, 9 Jan 2004, Ken Alker wrote:

 I am just studying Asterisk now and have a question.  Is it possible to
 force anyone who enters a queue into voice mail after they have been in the
 queue for 30 seconds?

 /**
  Ken Alker [EMAIL PROTECTED]ham radio: KA6SDU
  Impulse Internet Services   http://www.impulse.net
  Santa Barbara,  San Luis Obispo,  Ventura, Los Angeles, Orange
  T-3 / T-1 / ADSL / ISDN / 56K / web hosting / wireless / co-lo
 ***/
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