RE: [Asterisk-Users] one extention, multiple phones

2004-08-01 Thread Chris A. Icide
On 05:11 PM 7/31/2004, Sean McKay wrote:
> Also I'd like to say I believe this is possible with the CCM otherwise
>how could an agent (operator) be able to monitor which extensions are in
>use with the 7960 expansion device?
CCM doesn't use SIP to do this, it uses SCCP.  A proprietary cisco protocol.
The SIP protocol has been extended to include a subscribe and notify 
function, allowing a SIP UA to subscribe to a 'service' and be notified of 
changes in that service.  You could use this to at least be able to turn 
led's on and off, however, you would have to build some functionality into 
Asterisk to support a sip barging feature based upon picking up the handset 
attached to the notified line.  I'm not sure what the different sip phones 
that support subscribe/notify actually do when you hit that button when 
it's lit as well.  Obviously you would need some kind of signal from the 
phone to asterisk to request being connected to that media stream.  Would 
it be an INVITE?  How would it be formatted?  I'm sure all this is answered 
in the RFC that describes the subscribe/notify function, it's been way to 
long since I skimmed through it.

-Chris
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RE: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread John Todd
At 5:11 PM -0700 on 7/31/04, Sean McKay wrote:
On Sat, 31 Jul 2004, Paul Mahler wrote:
 You can easily ring different phones at the same time within the dial
 command. For example,
 SIP/4024&${PRITRUNK1}/16505551212&${PRITRUNK1}/1411212
 A blind transfer will move the call to the next phone. Or you can park the
 call.
 That's not what I want to do. With a traditional PBX or PSTN setup I can
have more than one phone sharing the same extension. What I want to do is
to be able to have one extension (or line) on say 3 phones. When I pick
up the phone on one, the other two are alerted that the line is engaged
and should give a visual indicator on the screen that the line is in use.
Say I want someone to join in on the conversation, I'd rather much have
them be able to just lift the receiver and begin to talk rather than have
to do conferencing.
 This is done on PSTN (normal home phone), and I've seen it done on PBX's
such as the AT&T Merlin and NT Meridian systems. Since the application I'd
be setting up is basicly upgrading from PSTN to VOIP I'd like to keep that
feature of being able to share a call (w/o conference) or pick up a call
on another phone without having to use transfer (blind or regular).
 Also I'd like to say I believe this is possible with the CCM otherwise
how could an agent (operator) be able to monitor which extensions are in
use with the 7960 expansion device?
[snip]
The short answer is: "No, Asterisk does not support this out of the 
box, and even if it did, Cisco phones with SIP images do not support 
this out of the box."

The medium answer is: "I have no idea if any of the SCCP (skinny) 
drivers support the 79xx phones for remote indication lamps.  I gave 
a 7914 operator console to JerJer a while back to see if he could get 
that running, but no news lately.  I have completely no clue on 
three-way (or barge-in, or shared line, or whatever you want to call 
it) with SCCP."

The long answer is: If you're marginally handy with C and have some 
spare time, you might be able to do this with some of the SIP phones. 
The Polycom IP500 and IP600 support the SUBSCRIBE/NOTIFY message 
transmissions for indicator lamps, which seems to 
almost-sort-of-maybe supported in Asterisk, but not quite.  I haven't 
had time to experiment with those phones enough with Asterisk to see 
what would be required to make it fully operational, and I doubt I'll 
have any time to do it in the near future, but  you could buy one 
yourself and see what you get running.   Once you've figured that out 
and corrected *'s code for presence and indicators, it should be a 
short journey to create a new channel type that represents existing 
channels and allows a third extension to "dial" an existing call leg, 
a la chan_local, but different.  See my discussion on the chan_multi 
idea here:

  http://www.mail-archive.com/[EMAIL PROTECTED]/msg04117.html
Feel free to beat your local Cisco representative around the head and 
neck with a blunt instrument and describe to them how they're losing 
the SIP battle with their (apparent) intentional crippling of the SIP 
image on the 79xx series.

JT
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Re: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Chris
On the Merlin Legend I believe the function you're talking about is on the
MLX-20 receptionis's console. When the system is in hybrid-PBX mode, you can
simply press a line button that's in-use and you can listen in on the
conversation and even talk, it basically puts you in a conference with the
other person without actually setting up a conference.

Not sure what the equivalent of that in * is... or if there even is one...

-Chris

- Original Message - 
From: "Reid A. Forrest" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, July 31, 2004 8:10 PM
Subject: RE: [Asterisk-Users] one extention, multiple phones


> On Sat, 2004-07-31 at 20:11, Sean McKay wrote:
> > Say I want someone to join in on the conversation, I'd rather much have
> > them be able to just lift the receiver and begin to talk rather than
have
> > to do conferencing.
> >
> >  This is done on PSTN (normal home phone), and I've seen it done on
PBX's
> > such as the AT&T Merlin and NT Meridian systems. Since the application
I'd
> > be setting up is basicly upgrading from PSTN to VOIP I'd like to keep
that
> > feature of being able to share a call (w/o conference) or pick up a call
> > on another phone without having to use transfer (blind or regular).
> >
> >  Also I'd like to say I believe this is possible with the CCM otherwise
> > how could an agent (operator) be able to monitor which extensions are in
> > use with the 7960 expansion device?
> >
> >
> I think you're talking about two different functions. I'm a little bit
> rusty on Meridian (it's been a few years since I've worked on them), but
> I don't think it can do this either. Monitoring an extension for busy
> status is done all the time (IIRC Nortel calls this busy lamp field),
> but you still can't just pick up an in-use extension and start talking.
> You have to bridge the channels.
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RE: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Reid A. Forrest
On Sat, 2004-07-31 at 20:11, Sean McKay wrote:
> Say I want someone to join in on the conversation, I'd rather much have
> them be able to just lift the receiver and begin to talk rather than have
> to do conferencing.
> 
>  This is done on PSTN (normal home phone), and I've seen it done on PBX's
> such as the AT&T Merlin and NT Meridian systems. Since the application I'd
> be setting up is basicly upgrading from PSTN to VOIP I'd like to keep that
> feature of being able to share a call (w/o conference) or pick up a call
> on another phone without having to use transfer (blind or regular).
> 
>  Also I'd like to say I believe this is possible with the CCM otherwise
> how could an agent (operator) be able to monitor which extensions are in
> use with the 7960 expansion device?
> 
> 
I think you're talking about two different functions. I'm a little bit
rusty on Meridian (it's been a few years since I've worked on them), but
I don't think it can do this either. Monitoring an extension for busy
status is done all the time (IIRC Nortel calls this busy lamp field),
but you still can't just pick up an in-use extension and start talking.
You have to bridge the channels.
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RE: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Sean McKay

On Sat, 31 Jul 2004, Paul Mahler wrote:

> You can easily ring different phones at the same time within the dial
> command. For example,
>
> SIP/4024&${PRITRUNK1}/16505551212&${PRITRUNK1}/1411212
>
> A blind transfer will move the call to the next phone. Or you can park the
> call.

 That's not what I want to do. With a traditional PBX or PSTN setup I can
have more than one phone sharing the same extension. What I want to do is
to be able to have one extension (or line) on say 3 phones. When I pick
up the phone on one, the other two are alerted that the line is engaged
and should give a visual indicator on the screen that the line is in use.
Say I want someone to join in on the conversation, I'd rather much have
them be able to just lift the receiver and begin to talk rather than have
to do conferencing.

 This is done on PSTN (normal home phone), and I've seen it done on PBX's
such as the AT&T Merlin and NT Meridian systems. Since the application I'd
be setting up is basicly upgrading from PSTN to VOIP I'd like to keep that
feature of being able to share a call (w/o conference) or pick up a call
on another phone without having to use transfer (blind or regular).

 Also I'd like to say I believe this is possible with the CCM otherwise
how could an agent (operator) be able to monitor which extensions are in
use with the 7960 expansion device?



>
>
> Paul Mahler
> [EMAIL PROTECTED]
> Signate, LLC
> 665 Third Street
> Suite 100
> San Francisco, CA
>  94107-1901
>
>  Asterisk Services and Training
>
>
>
>
>
>
>
>
>
> > -Original Message-
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of Sean McKay
> > Sent: Saturday, July 31, 2004 5:37 AM
> > To: [EMAIL PROTECTED]
> > Subject: [Asterisk-Users] one extention, multiple phones
> >
> >
> > Is it possible to get a few 7960's and asterisk to allow all
> > of the 7960 phones to use one extentsion and can only be used
> > by one person at a time, have it indicate on the other 7960's
> > when one of the others has the line engaged. Basicly so like
> > I can setup a rule when an incoming call comes from IAX to
> > divert to this extension, it will ring the extension (thus
> > all phones), and allow me to place a call on hold on one
> > phone and pick it up on another and the original phone would
> > acknowledge that the call has been picked up and disengage.
> > Can I do this without call parking?
> >
> >  Basicly the same model as having a bunch of phones on a pstn
> > line with each phone having a hold button. The goal here is
> > to allow me to pick up a call on any of the 7960's anywhere
> > in my house and be able to move from room to room as needed
> > by placing the call on hold and picking it up on one of the
> > other phones in the house.
> >
> > /"\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> > . . . . . .
> > \ / - ASCII Ribbon Campaign  . Sean McKay - [EMAIL PROTECTED]  X  -
> > NO HTML/RTF in e-mail  . Team Lead, bahamut web team / \ - NO
> > Word docs in e-mail . ircd-qa team member
> > ___
> > Asterisk-Users mailing list
> > [EMAIL PROTECTED]
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> > To UNSUBSCRIBE or update options visit:
> >http://lists.digium.com/mailman/listinfo/asterisk-users
> >
>
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RE: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Paul Mahler
You can easily ring different phones at the same time within the dial
command. For example,

SIP/4024&${PRITRUNK1}/16505551212&${PRITRUNK1}/1411212

A blind transfer will move the call to the next phone. Or you can park the
call. 


Paul Mahler 
[EMAIL PROTECTED]   
Signate, LLC
665 Third Street
Suite 100
San Francisco, CA
 94107-1901

 Asterisk Services and Training

 

 

 

 

> -Original Message-
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Sean McKay
> Sent: Saturday, July 31, 2004 5:37 AM
> To: [EMAIL PROTECTED]
> Subject: [Asterisk-Users] one extention, multiple phones
> 
> 
> Is it possible to get a few 7960's and asterisk to allow all 
> of the 7960 phones to use one extentsion and can only be used 
> by one person at a time, have it indicate on the other 7960's 
> when one of the others has the line engaged. Basicly so like 
> I can setup a rule when an incoming call comes from IAX to 
> divert to this extension, it will ring the extension (thus 
> all phones), and allow me to place a call on hold on one 
> phone and pick it up on another and the original phone would 
> acknowledge that the call has been picked up and disengage.
> Can I do this without call parking?
> 
>  Basicly the same model as having a bunch of phones on a pstn 
> line with each phone having a hold button. The goal here is 
> to allow me to pick up a call on any of the 7960's anywhere 
> in my house and be able to move from room to room as needed 
> by placing the call on hold and picking it up on one of the 
> other phones in the house.
> 
> /"\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
> . . . . . .
> \ / - ASCII Ribbon Campaign  . Sean McKay - [EMAIL PROTECTED]  X  - 
> NO HTML/RTF in e-mail  . Team Lead, bahamut web team / \ - NO 
> Word docs in e-mail . ircd-qa team member 
> ___
> Asterisk-Users mailing list
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> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>http://lists.digium.com/mailman/listinfo/asterisk-users
> 

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Re: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Steve Totaro
I think you have to use parking.


- Original Message - 
From: "Sean McKay" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, July 31, 2004 9:36 AM
Subject: [Asterisk-Users] one extention, multiple phones


> 
> Is it possible to get a few 7960's and asterisk to allow all
> of the 7960 phones to use one extentsion and can only be used
> by one person at a time, have it indicate on the other 7960's
> when one of the others has the line engaged. Basicly so like
> I can setup a rule when an incoming call comes from IAX to
> divert to this extension, it will ring the extension (thus all
> phones), and allow me to place a call on hold on one phone
> and pick it up on another and the original phone would
> acknowledge that the call has been picked up and disengage.
> Can I do this without call parking?
> 
>  Basicly the same model as having a bunch of phones on a pstn
> line with each phone having a hold button. The goal here is
> to allow me to pick up a call on any of the 7960's anywhere
> in my house and be able to move from room to room as needed
> by placing the call on hold and picking it up on one of the
> other phones in the house.
> 
> /"\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> \ / - ASCII Ribbon Campaign  . Sean McKay - [EMAIL PROTECTED]
>  X  - NO HTML/RTF in e-mail  . Team Lead, bahamut web team
> / \ - NO Word docs in e-mail . ircd-qa team member
> ___
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> To UNSUBSCRIBE or update options visit:
>http://lists.digium.com/mailman/listinfo/asterisk-users
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Re: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Steve Szmidt
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On Saturday 31 July 2004 09:41 am, Chris Luke wrote:
> Sean McKay wrote (on Jul 31):
> >The goal here is
> > to allow me to pick up a call on any of the 7960's anywhere
> > in my house and be able to move from room to room as needed
> > by placing the call on hold and picking it up on one of the
> > other phones in the house.
>
> If this is the intention, then you probably want to use call parking.
>
> AFAIK, there's no mechanism to inform a phone that another phone
> currentl has the line, though you could probably do some clever
> XML pages for the 7960 coupled up to the manager interface to
> do close to the same.
>
> Chris.

Sure there is. You can only have one extension per call by default.

Wait a minute! Good ol' Transfer works fine. You just transfer it to the 
extension you want. No reason you cannot have an extension for each room 
which all ring. The call goes to the extension which answers first. 

You can have conference calls too. Now every room can join in. You can have 
conference rooms that only allow certain rooms even.

- -- 
Steve

"They that would give up essential liberty for temporary safety deserve
neither liberty nor safety."
Benjamin Franklin

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Re: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Sean McKay

 I'm guessing then CCM could handle this, and I could simply
link asterisk to the CCM as a gateway and acchieve the reult
I'm looking for

On Sat, 31 Jul 2004, Chris Luke wrote:

> Sean McKay wrote (on Jul 31):
> >The goal here is
> > to allow me to pick up a call on any of the 7960's anywhere
> > in my house and be able to move from room to room as needed
> > by placing the call on hold and picking it up on one of the
> > other phones in the house.
>
> If this is the intention, then you probably want to use call parking.
>
> AFAIK, there's no mechanism to inform a phone that another phone
> currentl has the line, though you could probably do some clever
> XML pages for the 7960 coupled up to the manager interface to
> do close to the same.
>
> Chris.
> --
> == [EMAIL PROTECTED]
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Re: [Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Chris Luke
Sean McKay wrote (on Jul 31):
>The goal here is
> to allow me to pick up a call on any of the 7960's anywhere
> in my house and be able to move from room to room as needed
> by placing the call on hold and picking it up on one of the
> other phones in the house.

If this is the intention, then you probably want to use call parking.

AFAIK, there's no mechanism to inform a phone that another phone
currentl has the line, though you could probably do some clever
XML pages for the 7960 coupled up to the manager interface to
do close to the same.

Chris.
-- 
== [EMAIL PROTECTED]
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[Asterisk-Users] one extention, multiple phones

2004-07-31 Thread Sean McKay

Is it possible to get a few 7960's and asterisk to allow all
of the 7960 phones to use one extentsion and can only be used
by one person at a time, have it indicate on the other 7960's
when one of the others has the line engaged. Basicly so like
I can setup a rule when an incoming call comes from IAX to
divert to this extension, it will ring the extension (thus all
phones), and allow me to place a call on hold on one phone
and pick it up on another and the original phone would
acknowledge that the call has been picked up and disengage.
Can I do this without call parking?

 Basicly the same model as having a bunch of phones on a pstn
line with each phone having a hold button. The goal here is
to allow me to pick up a call on any of the 7960's anywhere
in my house and be able to move from room to room as needed
by placing the call on hold and picking it up on one of the
other phones in the house.

/"\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
\ / - ASCII Ribbon Campaign  . Sean McKay - [EMAIL PROTECTED]
 X  - NO HTML/RTF in e-mail  . Team Lead, bahamut web team
/ \ - NO Word docs in e-mail . ircd-qa team member
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