Good day all This is what i got off the net about queues and agents "Transfers of calls that are answered out of a queue must be done using Asterisk '#' transfers (enabled with the 't' option above). SIP transfers result in the Agent remaining affiliated with the call until its eventual termination, preventing that agent from being offered another call." We have a snome 220 that does consultative transfer..with the buttons on the phone Does this mean I wont be able to do this? Please Help and andvice
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