Re: [asterisk-users] 911, Location
Hi Shahnawaz Have you considered how you are going to address location issue for Mobile users calling 911. You should think of SS7 MAP/TCAP to atleast know their Cell ID Regards Sam > Thanks very much everybody who contributed their thoughts. I would try to get some DID's so that each physical location can be identified by 911 call Center. > > Regards > > Shahnawaz > > On 2010-01-29, at 2:41 PM, Kevin P. Fleming wrote: > >> Leif Neland wrote: >> >>> 2: Often callers are answered with an automated message "This is 911, please hold", just to give pranksters/misdiallers a chance to hang up before "disturbing" the operator. Unless 911 records the incoming call >>> right from the start, they will never hear the "im-at" message. And even >>> if they do, they have to know the message is there to seek on the recording. >> >> In the US at least, calls to PSAPs are recorded from the instant the last digit is dialed, before the call is even routed and ringing (on wireline networks where this is possible, anyway). >> >> -- >> Kevin P. Fleming >> Digium, Inc. | Director of Software Technologies >> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA >> skype: kpfleming | jabber: kpflem...@digium.com >> Check us out at www.digium.com & www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] 911, location
Thanks very much everybody who contributed their thoughts. I would try to get some DID's so that each physical location can be identified by 911 call Center. Regards Shahnawaz On 2010-01-29, at 2:41 PM, Kevin P. Fleming wrote: > Leif Neland wrote: > >> 2: Often callers are answered with an automated message "This is 911, >> please hold", just to give pranksters/misdiallers a chance to hang up >> before "disturbing" the operator. Unless 911 records the incoming >> call >> right from the start, they will never hear the "im-at" message. And >> even >> if they do, they have to know the message is there to seek on the >> recording. > > In the US at least, calls to PSAPs are recorded from the instant the > last digit is dialed, before the call is even routed and ringing (on > wireline networks where this is possible, anyway). > > -- > Kevin P. Fleming > Digium, Inc. | Director of Software Technologies > 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA > skype: kpfleming | jabber: kpflem...@digium.com > Check us out at www.digium.com & www.asterisk.org > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] 911, location
Leif Neland wrote: > 2: Often callers are answered with an automated message "This is 911, > please hold", just to give pranksters/misdiallers a chance to hang up > before "disturbing" the operator. Unless 911 records the incoming call > right from the start, they will never hear the "im-at" message. And even > if they do, they have to know the message is there to seek on the recording. In the US at least, calls to PSAPs are recorded from the instant the last digit is dialed, before the call is even routed and ringing (on wireline networks where this is possible, anyway). -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA skype: kpfleming | jabber: kpflem...@digium.com Check us out at www.digium.com & www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] 911, location
The idea behind the OP was that the caller was a "man down" who couldn't
speak to 911, just dial the number. You could always change wait to
waitexten and make an exten to "break the loop" if you were able to talk.
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Leif Neland
Sent: Friday, January 29, 2010 2:47 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] 911, location
Den 29-01-2010 19:38, Danny Nicholas skrev:
> This might help
> - exten => _911,1,Set(IMAT=EXTEN)
> - exten => _911,2,Set(IMAT=CUT(IMAT|\/|2)
> - exten => _911,3,Dial(DAHDI/1,w911)
> - exten => _911,4(keepup),Background(emergencyin${IMAT})
> - exten => _911,5,wait(10)
> - exten => _911,6,Goto(keepup)
>
> This would repeat the message every 10 seconds...
> --
>
>
This would prevent the caller talking to the 911-operator, wouldn't it?
Leif
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Re: [asterisk-users] 911, location
Den 29-01-2010 19:38, Danny Nicholas skrev:
> This might help
> - exten => _911,1,Set(IMAT=EXTEN)
> - exten => _911,2,Set(IMAT=CUT(IMAT|\/|2)
> - exten => _911,3,Dial(DAHDI/1,w911)
> - exten => _911,4(keepup),Background(emergencyin${IMAT})
> - exten => _911,5,wait(10)
> - exten => _911,6,Goto(keepup)
>
> This would repeat the message every 10 seconds...
> --
>
>
This would prevent the caller talking to the 911-operator, wouldn't it?
Leif
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Re: [asterisk-users] 911, location
This might help
- exten => _911,1,Set(IMAT=EXTEN)
- exten => _911,2,Set(IMAT=CUT(IMAT|\/|2)
- exten => _911,3,Dial(DAHDI/1,w911)
- exten => _911,4(keepup),Background(emergencyin${IMAT})
- exten => _911,5,wait(10)
- exten => _911,6,Goto(keepup)
This would repeat the message every 10 seconds...
--
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Leif Neland
Sent: Friday, January 29, 2010 12:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] 911, location
Den 28-01-2010 20:15, Danny Nicholas skrev:
> Here's one solution:
> - exten => _911,1,Set(IMAT=EXTEN)
> - exten => _911,2,Set(IMAT=CUT(IMAT|\/|2)
> - exten => _911,3,Dial(DAHDI/1,w911)
> - exten => _911,4,Background(emergencyin${IMAT})
>
> Where you would record /var/lib/asterisk/sound/emergencyin100 for
extension
> 100, etc.
>
>
I see two problems:
1: Doesn't asterisk see a pots-call as answered as soon as it has
"pressed the last digit" and therefore will speak into the ring signal?
2: Often callers are answered with an automated message "This is 911,
please hold", just to give pranksters/misdiallers a chance to hang up
before "disturbing" the operator. Unless 911 records the incoming call
right from the start, they will never hear the "im-at" message. And even
if they do, they have to know the message is there to seek on the recording.
An option of the operator receiving a loop of "This is a call from the
Mickey Mouse building room 123, please press * to receive the call"
would require the operator to be able to press "*", not sure I'd depend
my life on that...
Leif
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Re: [asterisk-users] 911, location
Den 28-01-2010 20:15, Danny Nicholas skrev:
> Here's one solution:
> - exten => _911,1,Set(IMAT=EXTEN)
> - exten => _911,2,Set(IMAT=CUT(IMAT|\/|2)
> - exten => _911,3,Dial(DAHDI/1,w911)
> - exten => _911,4,Background(emergencyin${IMAT})
>
> Where you would record /var/lib/asterisk/sound/emergencyin100 for extension
> 100, etc.
>
>
I see two problems:
1: Doesn't asterisk see a pots-call as answered as soon as it has
"pressed the last digit" and therefore will speak into the ring signal?
2: Often callers are answered with an automated message "This is 911,
please hold", just to give pranksters/misdiallers a chance to hang up
before "disturbing" the operator. Unless 911 records the incoming call
right from the start, they will never hear the "im-at" message. And even
if they do, they have to know the message is there to seek on the recording.
An option of the operator receiving a loop of "This is a call from the
Mickey Mouse building room 123, please press * to receive the call"
would require the operator to be able to press "*", not sure I'd depend
my life on that...
Leif
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Re: [asterisk-users] 911, location
- "Doug Lytle" wrote:
> mir shahnawaz wrote:
> > Thanks, Could you please explain this little bit more. I am not
> > getting IMAT=EXTEN.
> >
> >
> >
> > On Thu, Jan 28, 2010 at 12:15 PM, Danny Nicholas
> wrote:
> >
> >> Here's one solution:
> >> - exten => _911,1,Set(IMAT=EXTEN)
> >>
>
> He probably meant ${EXTEN}
>
> Doug
>
If nobody is around how would they even get into the building ? Certainly in
the UK nobody should ever be in the building on their own for this exact
reason; and if they are then in would be prudent to have man down alarms and
paging.
--
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Re: [asterisk-users] 911, location
Thanks, Could you please explain this little bit more. I am not
getting IMAT=EXTEN.
On Thu, Jan 28, 2010 at 12:15 PM, Danny Nicholas wrote:
> Here's one solution:
> - exten => _911,1,Set(IMAT=EXTEN)
> - exten => _911,2,Set(IMAT=CUT(IMAT|\/|2)
> - exten => _911,3,Dial(DAHDI/1,w911)
> - exten => _911,4,Background(emergencyin${IMAT})
>
> Where you would record /var/lib/asterisk/sound/emergencyin100 for extension
> 100, etc.
>
> -Original Message-
> From: asterisk-users-boun...@lists.digium.com
> [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of mir shahnawaz
> Sent: Thursday, January 28, 2010 12:59 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] 911, location
>
> Thanks for your reply. Yes POTS lines are coming into the building but
> I have multiple rooms. Suppose a person is working late hours and have
> a heart attack. How could 911 locate the room when no or few people
> around.
>
> Thanks
>
> Smir
>
> On Thu, Jan 28, 2010 at 11:46 AM, Barry L. Kline
> wrote:
>> -BEGIN PGP SIGNED MESSAGE-
>> Hash: SHA1
>>
>> mir shahnawaz wrote:
>>> Hi there,
>>>
>>> I am running a PBX under asterisk 1.6. I have few FXO analogue lines
>>> connecting to PSTN. These lines are in a hunt group. I trying to make
>>> my extensions to dial 91, but this is a bit scary, I mean if somebody
>>> make an emergency call after hours and without completing call is not
>>> able to tell his/her location. How can I make 911 call center to know
>>> the exact location of my extension. I think its possible by having
>>> DID's but I am looking for other options too. I would appreciate your
>>> valuable ideas and suggestions.
>>
>> If you're using POTS lines to make the call to 911 they'll know the
>> location, if the POTS lines come into the building that you're calling
>> from. Are you saying that these lines are located in a different
> location?
>>
>> Barry
>>
>>
>> - --
>>
>> -BEGIN PGP SIGNATURE-
>> Version: GnuPG v1.4.5 (GNU/Linux)
>>
>> iD8DBQFLYdtpCFu3bIiwtTARAhZyAJ941RBJz615PkJkOBLkWF8WalaMTgCfRsdR
>> UnWTQQ1anTXtDqfk54QVj/k=
>> =LtAE
>> -END PGP SIGNATURE-
>>
>> --
>> _
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>> http://lists.digium.com/mailman/listinfo/asterisk-users
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>
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Re: [asterisk-users] 911, location
mir shahnawaz wrote:
> Thanks, Could you please explain this little bit more. I am not
> getting IMAT=EXTEN.
>
>
>
> On Thu, Jan 28, 2010 at 12:15 PM, Danny Nicholas wrote:
>
>> Here's one solution:
>> - exten => _911,1,Set(IMAT=EXTEN)
>>
He probably meant ${EXTEN}
Doug
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Re: [asterisk-users] 911, location
You should phone up the emergency people on a non-emergency number and ask them about that as well. On Thu, Jan 28, 2010 at 10:58 AM, mir shahnawaz wrote: > Thanks for your reply. Yes POTS lines are coming into the building but > I have multiple rooms. Suppose a person is working late hours and have > a heart attack. How could 911 locate the room when no or few people > around. > > Thanks > > Smir > > On Thu, Jan 28, 2010 at 11:46 AM, Barry L. Kline > wrote: >> -BEGIN PGP SIGNED MESSAGE- >> Hash: SHA1 >> >> mir shahnawaz wrote: >>> Hi there, >>> >>> I am running a PBX under asterisk 1.6. I have few FXO analogue lines >>> connecting to PSTN. These lines are in a hunt group. I trying to make >>> my extensions to dial 91, but this is a bit scary, I mean if somebody >>> make an emergency call after hours and without completing call is not >>> able to tell his/her location. How can I make 911 call center to know >>> the exact location of my extension. I think its possible by having >>> DID's but I am looking for other options too. I would appreciate your >>> valuable ideas and suggestions. >> >> If you're using POTS lines to make the call to 911 they'll know the >> location, if the POTS lines come into the building that you're calling >> from. Are you saying that these lines are located in a different location? >> >> Barry >> >> >> - -- >> >> -BEGIN PGP SIGNATURE- >> Version: GnuPG v1.4.5 (GNU/Linux) >> >> iD8DBQFLYdtpCFu3bIiwtTARAhZyAJ941RBJz615PkJkOBLkWF8WalaMTgCfRsdR >> UnWTQQ1anTXtDqfk54QVj/k= >> =LtAE >> -END PGP SIGNATURE- >> >> -- >> _ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] 911, location
Here's one solution:
- exten => _911,1,Set(IMAT=EXTEN)
- exten => _911,2,Set(IMAT=CUT(IMAT|\/|2)
- exten => _911,3,Dial(DAHDI/1,w911)
- exten => _911,4,Background(emergencyin${IMAT})
Where you would record /var/lib/asterisk/sound/emergencyin100 for extension
100, etc.
-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of mir shahnawaz
Sent: Thursday, January 28, 2010 12:59 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] 911, location
Thanks for your reply. Yes POTS lines are coming into the building but
I have multiple rooms. Suppose a person is working late hours and have
a heart attack. How could 911 locate the room when no or few people
around.
Thanks
Smir
On Thu, Jan 28, 2010 at 11:46 AM, Barry L. Kline
wrote:
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
> mir shahnawaz wrote:
>> Hi there,
>>
>> I am running a PBX under asterisk 1.6. I have few FXO analogue lines
>> connecting to PSTN. These lines are in a hunt group. I trying to make
>> my extensions to dial 91, but this is a bit scary, I mean if somebody
>> make an emergency call after hours and without completing call is not
>> able to tell his/her location. How can I make 911 call center to know
>> the exact location of my extension. I think its possible by having
>> DID's but I am looking for other options too. I would appreciate your
>> valuable ideas and suggestions.
>
> If you're using POTS lines to make the call to 911 they'll know the
> location, if the POTS lines come into the building that you're calling
> from. Are you saying that these lines are located in a different
location?
>
> Barry
>
>
> - --
>
> -BEGIN PGP SIGNATURE-
> Version: GnuPG v1.4.5 (GNU/Linux)
>
> iD8DBQFLYdtpCFu3bIiwtTARAhZyAJ941RBJz615PkJkOBLkWF8WalaMTgCfRsdR
> UnWTQQ1anTXtDqfk54QVj/k=
> =LtAE
> -END PGP SIGNATURE-
>
> --
> _
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
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> To UNSUBSCRIBE or update options visit:
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Re: [asterisk-users] 911, location
Thanks for your reply. Yes POTS lines are coming into the building but I have multiple rooms. Suppose a person is working late hours and have a heart attack. How could 911 locate the room when no or few people around. Thanks Smir On Thu, Jan 28, 2010 at 11:46 AM, Barry L. Kline wrote: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA1 > > mir shahnawaz wrote: >> Hi there, >> >> I am running a PBX under asterisk 1.6. I have few FXO analogue lines >> connecting to PSTN. These lines are in a hunt group. I trying to make >> my extensions to dial 91, but this is a bit scary, I mean if somebody >> make an emergency call after hours and without completing call is not >> able to tell his/her location. How can I make 911 call center to know >> the exact location of my extension. I think its possible by having >> DID's but I am looking for other options too. I would appreciate your >> valuable ideas and suggestions. > > If you're using POTS lines to make the call to 911 they'll know the > location, if the POTS lines come into the building that you're calling > from. Are you saying that these lines are located in a different location? > > Barry > > > - -- > > -BEGIN PGP SIGNATURE- > Version: GnuPG v1.4.5 (GNU/Linux) > > iD8DBQFLYdtpCFu3bIiwtTARAhZyAJ941RBJz615PkJkOBLkWF8WalaMTgCfRsdR > UnWTQQ1anTXtDqfk54QVj/k= > =LtAE > -END PGP SIGNATURE- > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] 911, location
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 mir shahnawaz wrote: > Hi there, > > I am running a PBX under asterisk 1.6. I have few FXO analogue lines > connecting to PSTN. These lines are in a hunt group. I trying to make > my extensions to dial 91, but this is a bit scary, I mean if somebody > make an emergency call after hours and without completing call is not > able to tell his/her location. How can I make 911 call center to know > the exact location of my extension. I think its possible by having > DID's but I am looking for other options too. I would appreciate your > valuable ideas and suggestions. If you're using POTS lines to make the call to 911 they'll know the location, if the POTS lines come into the building that you're calling from. Are you saying that these lines are located in a different location? Barry - -- -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.5 (GNU/Linux) iD8DBQFLYdtpCFu3bIiwtTARAhZyAJ941RBJz615PkJkOBLkWF8WalaMTgCfRsdR UnWTQQ1anTXtDqfk54QVj/k= =LtAE -END PGP SIGNATURE- -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] 911, location
Hi there, I am running a PBX under asterisk 1.6. I have few FXO analogue lines connecting to PSTN. These lines are in a hunt group. I trying to make my extensions to dial 91, but this is a bit scary, I mean if somebody make an emergency call after hours and without completing call is not able to tell his/her location. How can I make 911 call center to know the exact location of my extension. I think its possible by having DID's but I am looking for other options too. I would appreciate your valuable ideas and suggestions. Thanks in advance Shahnawaz -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
