[asterisk-users] A problem in playing sound files

[abdelkader]

Hello,

I have 8 DID: 7 from a provider1 and 1 from provider2.

Each time a customer calls one of the DID, the system plays a message.

The problem is that the message is played normally for all the DIDs from the
provider1 and is not played (not heard) for the DID from provider2.

My question is: What can be the cause of this problem.

Thanks.
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Re: [asterisk-users] A problem in playing sound files

[Steve Edwards]

On Tue, 26 May 2009, abdelkader wrote:

 I have 8 DID: 7 from a provider1 and 1 from provider2.

 Each time a customer calls one of the DID, the system plays a message.

 The problem is that the message is played normally for all the DIDs from the
 provider1 and is not played (not heard) for the DID from provider2.

Codecs would be a good place to start. Maybe NAT issues.

Thanks in advance,

Steve Edwards  sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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