Re: [asterisk-users] ACD, call barge, recording

2009-08-26 Thread Tilghman Lesher
On Wednesday 26 August 2009 00:30:57 Lee, John (Sydney) wrote:
   1) Can ACD (Automatic Call Distribution) service work with asterisk, and
  how to set up ACD in asterisk ?

 You can (and it is better to) write your own code in Asterisk.

I'm not sure why.  The Queue app works fine.

   2) How call barging can set up in asterisk ?

 There is a zap barge cmd - not sure if this is what you want.

ChanSpy is probably what he wants.

  3) How call recording can set up in asterisk?

 You can set up one-touch recording pretty easily.

Note that that's in features.conf.  If the OP wants to simply
record all calls, using MixMonitor is probably a better solution.

 Please check voip-info.org

Voip-info is often wrong, depends upon 3rd party modules not distributed
with Asterisk, and leads to more confusion, rather than clarifying issues.

-- 
Tilghman  Teryl
with Peter, Cottontail, Midnight, Thumper,  Johnny (bunnies)
and Harry, BB,  George (dogs)

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Re: [asterisk-users] ACD, call barge, recording

2009-08-26 Thread Steve Edwards
On Wed, 26 Aug 2009, Tilghman Lesher wrote:

 Voip-info is often wrong, depends upon 3rd party modules not distributed 
 with Asterisk, and leads to more confusion, rather than clarifying 
 issues.

All true, yet sometimes it is still the best resource.

-- 
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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[asterisk-users] ACD, call barge, recording

2009-08-25 Thread mahboob zaman
Hellow,

i need the following requirements with asterisk :

 1) Can ACD (Automatic Call Distribution) service work with asterisk, and
how to set up ACD in asterisk ?
 2) How call barging can set up in asterisk ?
 3) How call recording can set up in asterisk?

Thanks
mahboob
System Engr
SSL
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Re: [asterisk-users] ACD, call barge, recording

2009-08-25 Thread Lee, John (Sydney)

  1) Can ACD (Automatic Call Distribution) service work with asterisk, and how 
 to set up ACD in asterisk ?
You can (and it is better to) write your own code in Asterisk.

  2) How call barging can set up in asterisk ?
There is a zap barge cmd - not sure if this is what you want.

 3) How call recording can set up in asterisk?
You can set up one-touch recording pretty easily.

Please check voip-info.org

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