Re: [asterisk-users] Answering machine answers after pickup a phone.
Hi again, thanks for your answer, but it didn't solve the problem. That Dial command returns inmediately, so I don't even have the delay. I'll try to explain myself better. The PBX has only one FXO card, connected to the PSTN. There is no other phones connected to the PBX nor SIP extensions. There are analog phones connected to the same PSTN. What I try to do is that, when there is an incoming call from the ouside, if someone answers on a phone, then the PBX won't answer. Thanks. O Venres, 5 de Agosto de 2011 00:04:02 Ruben Rögels escribiu: Hi, your concept using Wait() won't work here. Try it like this: [incoming] exten = s,1,Dial(DAHDI/1234,30) ; This will ring the phone 30s exten = s,n,BackGround(wellcome-message) exten = s,n,Voicemail(1234) exten = #,1,Hangup() So, of you answer the call within 30s, you'll get the call on your phone. After 30s, the Voicemail will answer the phone. regards, Ruben Am 04.08.2011 21:39, schrieb Jorge Barreiro: Hello, I'm configuring an Asterisk PBX to use as an answering machine. I have a FXO card connected to the line, and other analog telephones connected to the same line. The PBX answers and redirects you to the voicemail after a delay. The problem is that even if I pickup any analog phone in the line before the PBX does, it answers after the delay anyway. And I couldn't find how to prevent this, or even if this is supposed to happen. My FXO card is a cheap X100P (source of problems, I know), and I'm using the Asterisk version included in Debian Squeeze (1.6.2.9). My dial plan looks like this: [incoming] exten = s,1,Wait(8) exten = s,2,Answer exten = s,3,BackGround(wellcome-message) exten = s,4,Voicemail(1234) exten = #,1,Hangup I don't know if this is related, but I'm in Spain and I had to add: hanguponpolarityswitch=yes to the chan_dahdi.conf file so that asterisk detects the remote hangup. I also added: answeronpolarityswitch=yes but this didn't help. It seems to be used just to detect the answer when you are calling, not when receiving a call. I'd appreciate any help you could provide. Thanks! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
Hi! I'm sorry that I have misundertood your question, didn't read it carefully enough. So you have your asterisk and your phone conntected to the same incoming line. Maybe you can try with to detect an answered call with BackGroundDetect() exten = s,1,Answer() exten = s,n,BackGroundDetect(silence/10) exten = s,n,Voicemail(1234) exten = talk,1,HangUp() I can't try it for your setup with a POTS line, but I think this might work, especially when you tune the time values for BackGroundDetect(). Quote of the manual: --- SNIP --- -= Info about application 'BackgroundDetect' =- [Synopsis] Background a file with talk detect [Description] BackgroundDetect(filename[|sil[|min|[max]]]): Plays back a given filename, waiting for interruption from a given digit (the digit must start the beginning of a valid extension, or it will be ignored). During the playback of the file, audio is monitored in the receive direction, and if a period of non-silence which is greater than 'min' ms yet less than 'max' ms is followed by silence for at least 'sil' ms then the audio playback is aborted and processing jumps to the 'talk' extension if available. If unspecified, sil, min, and max default to 1000, 100, and infinity respectively. --- SNAP --- Hope this helps. regards, Ruben Am 05.08.2011 10:59, schrieb Jorge Barreiro: Hi again, thanks for your answer, but it didn't solve the problem. That Dial command returns inmediately, so I don't even have the delay. I'll try to explain myself better. The PBX has only one FXO card, connected to the PSTN. There is no other phones connected to the PBX nor SIP extensions. There are analog phones connected to the same PSTN. What I try to do is that, when there is an incoming call from the ouside, if someone answers on a phone, then the PBX won't answer. Thanks. O Venres, 5 de Agosto de 2011 00:04:02 Ruben Rögels escribiu: Hi, your concept using Wait() won't work here. Try it like this: [incoming] exten = s,1,Dial(DAHDI/1234,30) ; This will ring the phone 30s exten = s,n,BackGround(wellcome-message) exten = s,n,Voicemail(1234) exten = #,1,Hangup() So, of you answer the call within 30s, you'll get the call on your phone. After 30s, the Voicemail will answer the phone. regards, Ruben Am 04.08.2011 21:39, schrieb Jorge Barreiro: Hello, I'm configuring an Asterisk PBX to use as an answering machine. I have a FXO card connected to the line, and other analog telephones connected to the same line. The PBX answers and redirects you to the voicemail after a delay. The problem is that even if I pickup any analog phone in the line before the PBX does, it answers after the delay anyway. And I couldn't find how to prevent this, or even if this is supposed to happen. My FXO card is a cheap X100P (source of problems, I know), and I'm using the Asterisk version included in Debian Squeeze (1.6.2.9). My dial plan looks like this: [incoming] exten = s,1,Wait(8) exten = s,2,Answer exten = s,3,BackGround(wellcome-message) exten = s,4,Voicemail(1234) exten = #,1,Hangup I don't know if this is related, but I'm in Spain and I had to add: hanguponpolarityswitch=yes to the chan_dahdi.conf file so that asterisk detects the remote hangup. I also added: answeronpolarityswitch=yes but this didn't help. It seems to be used just to detect the answer when you are calling, not when receiving a call. I'd appreciate any help you could provide. Thanks! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- jumping frog - Webhosting Housing Ruben Rögels Moltkestraße 24 79098 Freiburg Tel.: 0761 / 384 78 85 Web: http://www.jumping-frog.org/ eMail: ruben.roeg...@jumping-frog.org Support: http://support.jumping-frog.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
Completely normal operation. You need to read and understand more basic telephony and analog lines to understand why that won't work. Asterisk needs to be in control, and once someone answers a phone not under Asterisk control, or the call is abandoned there is little you can do. Sounds like a task for a simple answering machine from Wal-Mart All you other phones should be connected to FXS ports, or you need to be smarter in your dialplan. Once you answer, Asterisk is behaving normally John Novack Jorge Barreiro wrote: Hi again, thanks for your answer, but it didn't solve the problem. That Dial command returns inmediately, so I don't even have the delay. I'll try to explain myself better. The PBX has only one FXO card, connected to the PSTN. There is no other phones connected to the PBX nor SIP extensions. There are analog phones connected to the same PSTN. What I try to do is that, when there is an incoming call from the ouside, if someone answers on a phone, then the PBX won't answer. Thanks. O Venres, 5 de Agosto de 2011 00:04:02 Ruben Rögels escribiu: Hi, your concept using Wait() won't work here. Try it like this: [incoming] exten = s,1,Dial(DAHDI/1234,30) ; This will ring the phone 30s exten = s,n,BackGround(wellcome-message) exten = s,n,Voicemail(1234) exten = #,1,Hangup() So, of you answer the call within 30s, you'll get the call on your phone. After 30s, the Voicemail will answer the phone. regards, Ruben Am 04.08.2011 21:39, schrieb Jorge Barreiro: Hello, I'm configuring an Asterisk PBX to use as an answering machine. I have a FXO card connected to the line, and other analog telephones connected to the same line. The PBX answers and redirects you to the voicemail after a delay. The problem is that even if I pickup any analog phone in the line before the PBX does, it answers after the delay anyway. And I couldn't find how to prevent this, or even if this is supposed to happen. My FXO card is a cheap X100P (source of problems, I know), and I'm using the Asterisk version included in Debian Squeeze (1.6.2.9). My dial plan looks like this: [incoming] exten = s,1,Wait(8) exten = s,2,Answer exten = s,3,BackGround(wellcome-message) exten = s,4,Voicemail(1234) exten = #,1,Hangup I don't know if this is related, but I'm in Spain and I had to add: hanguponpolarityswitch=yes to the chan_dahdi.conf file so that asterisk detects the remote hangup. I also added: answeronpolarityswitch=yes but this didn't help. It seems to be used just to detect the answer when you are calling, not when receiving a call. I'd appreciate any help you could provide. Thanks! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Dog is my Co-pilot -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
John is absolutly right. You should connect your phones to an FXS port. Otherwise you can't do what you wan't. Regards, Carlos M Cruz -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
You should change in dahdi conf the amount of time (rings) it should wait before answering The dialplan doesn't handle that -Original Message- From: Ruben Rögels ruben.roeg...@jumping-frog.org Sender: asterisk-users-boun...@lists.digium.com Date: Fri, 05 Aug 2011 12:36:46 To: Asterisk Users Mailing List - Non-Commercial Discussionasterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Answering machine answers after pickup a phone. Hi! I'm sorry that I have misundertood your question, didn't read it carefully enough. So you have your asterisk and your phone conntected to the same incoming line. Maybe you can try with to detect an answered call with BackGroundDetect() exten = s,1,Answer() exten = s,n,BackGroundDetect(silence/10) exten = s,n,Voicemail(1234) exten = talk,1,HangUp() I can't try it for your setup with a POTS line, but I think this might work, especially when you tune the time values for BackGroundDetect(). Quote of the manual: --- SNIP --- -= Info about application 'BackgroundDetect' =- [Synopsis] Background a file with talk detect [Description] BackgroundDetect(filename[|sil[|min|[max]]]): Plays back a given filename, waiting for interruption from a given digit (the digit must start the beginning of a valid extension, or it will be ignored). During the playback of the file, audio is monitored in the receive direction, and if a period of non-silence which is greater than 'min' ms yet less than 'max' ms is followed by silence for at least 'sil' ms then the audio playback is aborted and processing jumps to the 'talk' extension if available. If unspecified, sil, min, and max default to 1000, 100, and infinity respectively. --- SNAP --- Hope this helps. regards, Ruben Am 05.08.2011 10:59, schrieb Jorge Barreiro: Hi again, thanks for your answer, but it didn't solve the problem. That Dial command returns inmediately, so I don't even have the delay. I'll try to explain myself better. The PBX has only one FXO card, connected to the PSTN. There is no other phones connected to the PBX nor SIP extensions. There are analog phones connected to the same PSTN. What I try to do is that, when there is an incoming call from the ouside, if someone answers on a phone, then the PBX won't answer. Thanks. O Venres, 5 de Agosto de 2011 00:04:02 Ruben Rögels escribiu: Hi, your concept using Wait() won't work here. Try it like this: [incoming] exten = s,1,Dial(DAHDI/1234,30) ; This will ring the phone 30s exten = s,n,BackGround(wellcome-message) exten = s,n,Voicemail(1234) exten = #,1,Hangup() So, of you answer the call within 30s, you'll get the call on your phone. After 30s, the Voicemail will answer the phone. regards, Ruben Am 04.08.2011 21:39, schrieb Jorge Barreiro: Hello, I'm configuring an Asterisk PBX to use as an answering machine. I have a FXO card connected to the line, and other analog telephones connected to the same line. The PBX answers and redirects you to the voicemail after a delay. The problem is that even if I pickup any analog phone in the line before the PBX does, it answers after the delay anyway. And I couldn't find how to prevent this, or even if this is supposed to happen. My FXO card is a cheap X100P (source of problems, I know), and I'm using the Asterisk version included in Debian Squeeze (1.6.2.9). My dial plan looks like this: [incoming] exten = s,1,Wait(8) exten = s,2,Answer exten = s,3,BackGround(wellcome-message) exten = s,4,Voicemail(1234) exten = #,1,Hangup I don't know if this is related, but I'm in Spain and I had to add: hanguponpolarityswitch=yes to the chan_dahdi.conf file so that asterisk detects the remote hangup. I also added: answeronpolarityswitch=yes but this didn't help. It seems to be used just to detect the answer when you are calling, not when receiving a call. I'd appreciate any help you could provide. Thanks! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- jumping frog - Webhosting Housing Ruben Rögels Moltkestraße 24 79098 Freiburg Tel.: 0761 / 384 78 85 Web: http://www.jumping-frog.org/ eMail
Re: [asterisk-users] Answering machine answers after pickup a phone.
Maybe you can try with to detect an answered call with BackGroundDetect() exten = s,1,Answer() exten = s,n,BackGroundDetect(silence/10) exten = s,n,Voicemail(1234) I thought about that kind of solution, however... The problem with this is that the caller will hear silence because Asterisk will pick up the phone as soon as it starts ringing. In addition, if the caller happens to be talking before the call is answered, BackGroundDetect(silence/10) won't work. Dan Journo Kesher Communications (UK) Business Phone Systemshttp://www.keshercommunications.com/ | Hosted PBXhttp://www.keshercommunications.com/hostedpbx.html -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
On Fri, Aug 05, 2011 at 10:59:03AM +0200, Jorge Barreiro wrote: What I try to do is that, when there is an incoming call from the ouside, if someone answers on a phone, then the PBX won't answer. I have a couple of VoIP phones fed through Asterisk, as well as analogue phones linked directly to the line. In this case, picking up the analogue phone stops the VoIP phones ringing (after ten seconds or so). I don't know whether this would be achievable with the Asterisk console and soundcard drivers... Roger -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
Hi, thanks for your time! O Venres, 5 de Agosto de 2011 12:35:05 escribiches: Completely normal operation. You need to read and understand more basic telephony and analog lines to understand why that won't work. I definitely have a lot to learn yet. Asterisk needs to be in control, and once someone answers a phone not under Asterisk control, or the call is abandoned there is little you can do. What I pretend is that asterisk detects that it's not under control and gets out of the way. The same way it detects a remote hangup and stops the dialplan, it could detect that someone else answered (the line is not ringing anymore) and discard it the same way it does when the remote part hangup. I've read comments in forums and tutorials that seem to imply that this happens, but I couldn't find any confirmation (and indeed, it's not happening to me). If you confirm me that this is the normal behavior, then I at least I know my solution is in the dialplan and not a card/line/driver problem. Sounds like a task for a simple answering machine from Wal-Mart All you other phones should be connected to FXS ports, or you need to be smarter in your dialplan. Once you answer, Asterisk is behaving normally Yes, it's a really simple task, but this should be just a starting point. The plan is to start migrating services to the PBX little by little, and the voicemail looked like the easier thing to start. I wanted to maintain the current analog phones until I feel confident with the asterisk configuration. Maybe it wasn't such a great idea, and I should start by moving the phones to FXS ports in the PBX. John Novack Jorge Barreiro wrote: Hi again, thanks for your answer, but it didn't solve the problem. That Dial command returns inmediately, so I don't even have the delay. I'll try to explain myself better. The PBX has only one FXO card, connected to the PSTN. There is no other phones connected to the PBX nor SIP extensions. There are analog phones connected to the same PSTN. What I try to do is that, when there is an incoming call from the ouside, if someone answers on a phone, then the PBX won't answer. Thanks. O Venres, 5 de Agosto de 2011 00:04:02 Ruben Rögels escribiu: Hi, your concept using Wait() won't work here. Try it like this: [incoming] exten = s,1,Dial(DAHDI/1234,30) ; This will ring the phone 30s exten = s,n,BackGround(wellcome-message) exten = s,n,Voicemail(1234) exten = #,1,Hangup() So, of you answer the call within 30s, you'll get the call on your phone. After 30s, the Voicemail will answer the phone. regards, Ruben Am 04.08.2011 21:39, schrieb Jorge Barreiro: Hello, I'm configuring an Asterisk PBX to use as an answering machine. I have a FXO card connected to the line, and other analog telephones connected to the same line. The PBX answers and redirects you to the voicemail after a delay. The problem is that even if I pickup any analog phone in the line before the PBX does, it answers after the delay anyway. And I couldn't find how to prevent this, or even if this is supposed to happen. My FXO card is a cheap X100P (source of problems, I know), and I'm using the Asterisk version included in Debian Squeeze (1.6.2.9). My dial plan looks like this: [incoming] exten = s,1,Wait(8) exten = s,2,Answer exten = s,3,BackGround(wellcome-message) exten = s,4,Voicemail(1234) exten = #,1,Hangup I don't know if this is related, but I'm in Spain and I had to add: hanguponpolarityswitch=yes to the chan_dahdi.conf file so that asterisk detects the remote hangup. I also added: answeronpolarityswitch=yes but this didn't help. It seems to be used just to detect the answer when you are calling, not when receiving a call. I'd appreciate any help you could provide. Thanks! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs:
Re: [asterisk-users] Answering machine answers after pickup a phone.
snip I'll try to explain myself better. The PBX has only one FXO card, connected to the PSTN. There is no other phones connected to the PBX nor SIP extensions. There are analog phones connected to the same PSTN. What I try to do is that, when there is an incoming call from the ouside, if someone answers on a phone, then the PBX won't answer. If you want to be certain that the Asterisk system won't interfere with an active call, you can install an exclusion device between the PSTN and the FXO card. Google telephone exclusion device. --Don Don Kelly PCF Corp People Come First 651 842-1000 651 842-1001 fax -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
Don Kelly wrote: There are analog phones connected to the same PSTN. And that is why what you want to do won't work. To have it do what you'd like, you'd need to have Asterisk as the only one receiving the call. Then your other analog phones would need to be on something like a ATAs that would allow them to be connected to your phone system as extensions. Incoming calls could then be set to ring all of the phones and the one that answered first would get the call. The way you have it setup now, as soon as a ring is detected on the FXO, Asterisk will try to process it, when you're picking up a phone that's on the same wire as the FXO, Asterisk is still going to process that call. Doug -- Ben Franklin quote: Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
On Fri, Aug 05, 2011 at 01:14:58PM +0200, Jorge Barreiro wrote: Hi, thanks for your time! O Venres, 5 de Agosto de 2011 12:35:05 escribiches: Completely normal operation. You need to read and understand more basic telephony and analog lines to understand why that won't work. I definitely have a lot to learn yet. Asterisk needs to be in control, and once someone answers a phone not under Asterisk control, or the call is abandoned there is little you can do. What I pretend is that asterisk detects that it's not under control and gets out of the way. The same way it detects a remote hangup and stops the dialplan, it could detect that someone else answered (the line is not ringing anymore) and discard it the same way it does when the remote part hangup. I've read comments in forums and tutorials that seem to imply that this happens, but I couldn't find any confirmation (and indeed, it's not happening to me). When I first installed Asterisk in my home I used it in the way that you described: as a glorified answering machine to email to me any voice mail. I think what you want is the WaitForRing()[1] dial plan application. This function will wait x number of seconds, then look for *another* ring to come in. If someone answered the phone before the timeout to that function Asterisk would stop processing the dial plan. [1] https://wiki.asterisk.org/wiki/display/AST/Application_WaitForRing I ran into a couple of issues with WaitForRing(). The first being if someone answered the phone and then quickly hung up *and* a new phone call came in within the timeout period, Asterisk wouldn't know that the line was ringing due to a new call. The second problem was I never got the dial tone detection working so that if I tried to *place* a call from Asterisk while someone was on the house line I would aggravate my wife. Since coming to work for Digium I've seen in the data sheets for the FXO interfaces that there is a capability to detect when a parallel device on a line goes off hook. This would allow Asterisk to have a better sense of the state of the line (like it currently can detect when a port is unplugged and there is not battery by generating a red alarm.) but I haven't looked into getting that information off the hardware and up into Asterisk. Hope this helps, Shaun -- Shaun Ruffell Digium, Inc. | Linux Kernel Developer 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at: www.digium.com www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
O Venres, 5 de Agosto de 2011 17:42:28 Shaun Ruffell escribiu: On Fri, Aug 05, 2011 at 01:14:58PM +0200, Jorge Barreiro wrote: Hi, thanks for your time! O Venres, 5 de Agosto de 2011 12:35:05 escribiches: Completely normal operation. You need to read and understand more basic telephony and analog lines to understand why that won't work. I definitely have a lot to learn yet. Asterisk needs to be in control, and once someone answers a phone not under Asterisk control, or the call is abandoned there is little you can do. What I pretend is that asterisk detects that it's not under control and gets out of the way. The same way it detects a remote hangup and stops the dialplan, it could detect that someone else answered (the line is not ringing anymore) and discard it the same way it does when the remote part hangup. I've read comments in forums and tutorials that seem to imply that this happens, but I couldn't find any confirmation (and indeed, it's not happening to me). When I first installed Asterisk in my home I used it in the way that you described: as a glorified answering machine to email to me any voice mail. I think what you want is the WaitForRing()[1] dial plan application. This function will wait x number of seconds, then look for *another* ring to come in. If someone answered the phone before the timeout to that function Asterisk would stop processing the dial plan. [1] https://wiki.asterisk.org/wiki/display/AST/Application_WaitForRing I ran into a couple of issues with WaitForRing(). The first being if someone answered the phone and then quickly hung up *and* a new phone call came in within the timeout period, Asterisk wouldn't know that the line was ringing due to a new call. The second problem was I never got the dial tone detection working so that if I tried to *place* a call from Asterisk while someone was on the house line I would aggravate my wife. Since coming to work for Digium I've seen in the data sheets for the FXO interfaces that there is a capability to detect when a parallel device on a line goes off hook. This would allow Asterisk to have a better sense of the state of the line (like it currently can detect when a port is unplugged and there is not battery by generating a red alarm.) but I haven't looked into getting that information off the hardware and up into Asterisk. Hope this helps, Shaun That application looks like a good solution. I can't test it until Monday, but I'll try it and let you know. The drawbacks you mention doesn't seem too inconvenient in my case. Anyway, I started with this cause I thought it was an easy first step, if it gets so complicated I think I'll go forward and put all phones under the control of the PBX. Thank you everybody for your help. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
Jorge Barreiro wrote: O Venres, 5 de Agosto de 2011 17:42:28 Shaun Ruffell escribiu: On Fri, Aug 05, 2011 at 01:14:58PM +0200, Jorge Barreiro wrote: Hi, thanks for your time! O Venres, 5 de Agosto de 2011 12:35:05 escribiches: Completely normal operation. You need to read and understand more basic telephony and analog lines to understand why that won't work. I definitely have a lot to learn yet. Asterisk needs to be in control, and once someone answers a phone not under Asterisk control, or the call is abandoned there is little you can do. What I pretend is that asterisk detects that it's not under control and gets out of the way. The same way it detects a remote hangup and stops the dialplan, it could detect that someone else answered (the line is not ringing anymore) and discard it the same way it does when the remote part hangup. I've read comments in forums and tutorials that seem to imply that this happens, but I couldn't find any confirmation (and indeed, it's not happening to me). When I first installed Asterisk in my home I used it in the way that you described: as a glorified answering machine to email to me any voice mail. I think what you want is the WaitForRing()[1] dial plan application. This function will wait x number of seconds, then look for *another* ring to come in. If someone answered the phone before the timeout to that function Asterisk would stop processing the dial plan. [1] https://wiki.asterisk.org/wiki/display/AST/Application_WaitForRing I ran into a couple of issues with WaitForRing(). The first being if someone answered the phone and then quickly hung up *and* a new phone call came in within the timeout period, Asterisk wouldn't know that the line was ringing due to a new call. The second problem was I never got the dial tone detection working so that if I tried to *place* a call from Asterisk while someone was on the house line I would aggravate my wife. Since coming to work for Digium I've seen in the data sheets for the FXO interfaces that there is a capability to detect when a parallel device on a line goes off hook. This would allow Asterisk to have a better sense of the state of the line (like it currently can detect when a port is unplugged and there is not battery by generating a red alarm.) but I haven't looked into getting that information off the hardware and up into Asterisk. Hope this helps, Shaun That application looks like a good solution. I can't test it until Monday, but I'll try it and let you know. The drawbacks you mention doesn't seem too inconvenient in my case. Anyway, I started with this cause I thought it was an easy first step, if it gets so complicated I think I'll go forward and put all phones under the control of the PBX. Thank you everybody for your help. the situation gets more complex if Caller ID is sent and one wants to act upon it, and Asterisk doesn't handle the call In the US the data is sent between the first and second ring, and if the call isn't answered by Asterisk, it thinks that another call has arrived WITHOUT the information, and the situation falls apart rapidly or one needs to have some logic to figure out if this is the third ring on call #1 or a new call Though the chipset in the X100P supports looking at the output port, I don't believe the driver fully supports it using a TDM 4xx or even better a single port T1 card with a channel bank gives a lot more ports for the cost John Novack -- Dog is my Co-pilot -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
-Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jorge Barreiro Sent: Friday, August 05, 2011 12:35 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Answering machine answers after pickup a phone. O Venres, 5 de Agosto de 2011 17:42:28 Shaun Ruffell escribiu: On Fri, Aug 05, 2011 at 01:14:58PM +0200, Jorge Barreiro wrote: Hi, thanks for your time! O Venres, 5 de Agosto de 2011 12:35:05 escribiches: Completely normal operation. You need to read and understand more basic telephony and analog lines to understand why that won't work. I definitely have a lot to learn yet. Asterisk needs to be in control, and once someone answers a phone not under Asterisk control, or the call is abandoned there is little you can do. What I pretend is that asterisk detects that it's not under control and gets out of the way. The same way it detects a remote hangup and stops the dialplan, it could detect that someone else answered (the line is not ringing anymore) and discard it the same way it does when the remote part hangup. I've read comments in forums and tutorials that seem to imply that this happens, but I couldn't find any confirmation (and indeed, it's not happening to me). When I first installed Asterisk in my home I used it in the way that you described: as a glorified answering machine to email to me any voice mail. I think what you want is the WaitForRing()[1] dial plan application. This function will wait x number of seconds, then look for *another* ring to come in. If someone answered the phone before the timeout to that function Asterisk would stop processing the dial plan. [1] https://wiki.asterisk.org/wiki/display/AST/Application_WaitForRing I ran into a couple of issues with WaitForRing(). The first being if someone answered the phone and then quickly hung up *and* a new phone call came in within the timeout period, Asterisk wouldn't know that the line was ringing due to a new call. The second problem was I never got the dial tone detection working so that if I tried to *place* a call from Asterisk while someone was on the house line I would aggravate my wife. Since coming to work for Digium I've seen in the data sheets for the FXO interfaces that there is a capability to detect when a parallel device on a line goes off hook. This would allow Asterisk to have a better sense of the state of the line (like it currently can detect when a port is unplugged and there is not battery by generating a red alarm.) but I haven't looked into getting that information off the hardware and up into Asterisk. Hope this helps, Shaun That application looks like a good solution. I can't test it until Monday, but I'll try it and let you know. The drawbacks you mention doesn't seem too inconvenient in my case. Anyway, I started with this cause I thought it was an easy first step, if it gets so complicated I think I'll go forward and put all phones under the control of the PBX. Thank you everybody for your help. I don't think this is a solution to the problem you described. No matter how long Asterisk 'waits for ring,' if the call has already been answered when Asterisk picks up, things won't work out well. The solution I described earlier, adding a simple exclusion device, will preclude Asterisk 'stepping on' a call in progress. This is the approach that Shaun suggests: ...a capability to detect when a parallel device on a line goes off hook. As it has not been implemented in Asterisk, it can be handled by an inexpensive device. This will enable you to do as you planned--test your implementation step-by-step, starting with the answering machine. --Don Don Kelly PCF Corp People Come First 651 842-1000 651 842-1001 fax -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
O Venres, 5 de Agosto de 2011 21:20:37 Don Kelly escribiu: -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jorge Barreiro Sent: Friday, August 05, 2011 12:35 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Answering machine answers after pickup a phone. O Venres, 5 de Agosto de 2011 17:42:28 Shaun Ruffell escribiu: On Fri, Aug 05, 2011 at 01:14:58PM +0200, Jorge Barreiro wrote: Hi, thanks for your time! O Venres, 5 de Agosto de 2011 12:35:05 escribiches: Completely normal operation. You need to read and understand more basic telephony and analog lines to understand why that won't work. I definitely have a lot to learn yet. Asterisk needs to be in control, and once someone answers a phone not under Asterisk control, or the call is abandoned there is little you can do. What I pretend is that asterisk detects that it's not under control and gets out of the way. The same way it detects a remote hangup and stops the dialplan, it could detect that someone else answered (the line is not ringing anymore) and discard it the same way it does when the remote part hangup. I've read comments in forums and tutorials that seem to imply that this happens, but I couldn't find any confirmation (and indeed, it's not happening to me). When I first installed Asterisk in my home I used it in the way that you described: as a glorified answering machine to email to me any voice mail. I think what you want is the WaitForRing()[1] dial plan application. This function will wait x number of seconds, then look for *another* ring to come in. If someone answered the phone before the timeout to that function Asterisk would stop processing the dial plan. [1] https://wiki.asterisk.org/wiki/display/AST/Application_WaitForRing I ran into a couple of issues with WaitForRing(). The first being if someone answered the phone and then quickly hung up *and* a new phone call came in within the timeout period, Asterisk wouldn't know that the line was ringing due to a new call. The second problem was I never got the dial tone detection working so that if I tried to *place* a call from Asterisk while someone was on the house line I would aggravate my wife. Since coming to work for Digium I've seen in the data sheets for the FXO interfaces that there is a capability to detect when a parallel device on a line goes off hook. This would allow Asterisk to have a better sense of the state of the line (like it currently can detect when a port is unplugged and there is not battery by generating a red alarm.) but I haven't looked into getting that information off the hardware and up into Asterisk. Hope this helps, Shaun That application looks like a good solution. I can't test it until Monday, but I'll try it and let you know. The drawbacks you mention doesn't seem too inconvenient in my case. Anyway, I started with this cause I thought it was an easy first step, if it gets so complicated I think I'll go forward and put all phones under the control of the PBX. Thank you everybody for your help. I don't think this is a solution to the problem you described. No matter how long Asterisk 'waits for ring,' if the call has already been answered when Asterisk picks up, things won't work out well. The idea is that asterisk doesn't pick up if doesn't find the ring. The solution I described earlier, adding a simple exclusion device, will preclude Asterisk 'stepping on' a call in progress. This is the approach that Shaun suggests: ...a capability to detect when a parallel device on a line goes off hook. As it has not been implemented in Asterisk, it can be handled by an inexpensive device. This will enable you to do as you planned--test your implementation step-by-step, starting with the answering machine. Yes, that exclusion device would be more of a solution instead of just a workaround. But I'm finding it hard to find where to buy one in Spain (I've just started to look for them, anyway). Thanks. --Don Don Kelly PCF Corp People Come First 651 842-1000 651 842-1001 fax -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users
[asterisk-users] Answering machine answers after pickup a phone.
Hello, I'm configuring an Asterisk PBX to use as an answering machine. I have a FXO card connected to the line, and other analog telephones connected to the same line. The PBX answers and redirects you to the voicemail after a delay. The problem is that even if I pickup any analog phone in the line before the PBX does, it answers after the delay anyway. And I couldn't find how to prevent this, or even if this is supposed to happen. My FXO card is a cheap X100P (source of problems, I know), and I'm using the Asterisk version included in Debian Squeeze (1.6.2.9). My dial plan looks like this: [incoming] exten = s,1,Wait(8) exten = s,2,Answer exten = s,3,BackGround(wellcome-message) exten = s,4,Voicemail(1234) exten = #,1,Hangup I don't know if this is related, but I'm in Spain and I had to add: hanguponpolarityswitch=yes to the chan_dahdi.conf file so that asterisk detects the remote hangup. I also added: answeronpolarityswitch=yes but this didn't help. It seems to be used just to detect the answer when you are calling, not when receiving a call. I'd appreciate any help you could provide. Thanks! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Answering machine answers after pickup a phone.
Hi, your concept using Wait() won't work here. Try it like this: [incoming] exten = s,1,Dial(DAHDI/1234,30) ; This will ring the phone 30s exten = s,n,BackGround(wellcome-message) exten = s,n,Voicemail(1234) exten = #,1,Hangup() So, of you answer the call within 30s, you'll get the call on your phone. After 30s, the Voicemail will answer the phone. regards, Ruben Am 04.08.2011 21:39, schrieb Jorge Barreiro: Hello, I'm configuring an Asterisk PBX to use as an answering machine. I have a FXO card connected to the line, and other analog telephones connected to the same line. The PBX answers and redirects you to the voicemail after a delay. The problem is that even if I pickup any analog phone in the line before the PBX does, it answers after the delay anyway. And I couldn't find how to prevent this, or even if this is supposed to happen. My FXO card is a cheap X100P (source of problems, I know), and I'm using the Asterisk version included in Debian Squeeze (1.6.2.9). My dial plan looks like this: [incoming] exten = s,1,Wait(8) exten = s,2,Answer exten = s,3,BackGround(wellcome-message) exten = s,4,Voicemail(1234) exten = #,1,Hangup I don't know if this is related, but I'm in Spain and I had to add: hanguponpolarityswitch=yes to the chan_dahdi.conf file so that asterisk detects the remote hangup. I also added: answeronpolarityswitch=yes but this didn't help. It seems to be used just to detect the answer when you are calling, not when receiving a call. I'd appreciate any help you could provide. Thanks! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
