[asterisk-users] Asterisk 1.6.2.0-rc6 + Teliax = First Part Of Audio File Playback Cut Off

2009-11-27 Thread Jeff Iddings
Good evening all, hope everyone in the US had a nice Thanksgiving!

On one of our internal servers, I decided to make the leap from 1.4.2x 
to 1.6.2.0-rc6 so I could start learning about the changes and new 
features that have been implemented. I upgraded all the configs, removed 
all the deprecated stuff, etc -- well went well.

However, I noticed after the upgrade, when dialing into an 
IVR/voicemail, the first part of every audio file that is played gets 
cut off. This happens regardless of encoding of the file (ulaw/gsm) and 
regardless of the incoming codec. However when using Echo() both tones  
voice are flawlessly echoed back to me, as are the Packet2Packet 
bridging calls connected to remote phones.

I tested this issue with 3 other providers (Link2VoIP/Babytel/Junction 
Networks) and I'm not experiencing this issue with them, despite having 
identical peer configurations across for all 4.

Though with Teliax I'm using SIP, I did try to use IAX2 for the heck of 
it and the same problem seems to exists, so it's not specific to SIP. 
Additionally, I tried changing Teliax proxies just for the heck of it 
and that made no difference.

--- Example of what I see and then hear... ---

-- SIP/teliax- Playing 'vm-login.ulaw' (language 'en')
-- SIP/teliax- Playing 'vm-password.ulaw' (language 'en')
-- SIP/teliax- Playing 'vm-youhave.ulaw' (language 'en')
-- SIP/teliax- Playing 'vm-no.ulaw' (language 'en')
-- SIP/teliax- Playing 'vm-messages.ulaw' (language 'en')
-- SIP/teliax- Playing 'vm-opts.ulaw' (language 'en')
-- SIP/teliax- Playing 'vm-helpexit.ulaw' (language 'en')

In this case, I'd hear gin essages. The 'password', 'youhave', and 
'no' prompts are actually so short you don't hear them at all.

http://help.teliax.com/discussions/support/1924-asterisk-1620-rc6

---

I've contacted Teliax about this, but I suspect they're short handed due 
to the holiday weekend. Has anyone experienced this with 1.6.x  Teliax? 
And if so, what did you do to solve it (if anything)?

I'd hate to revert, I spent a lot of time redoing my configs. :)

Thanks in advance!

Jeff

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Re: [asterisk-users] Asterisk 1.6.2.0-rc6 + Teliax = First Part Of Audio File Playback Cut Off

2009-11-27 Thread Jeff Iddings
Thanks to a tip from someone who replied to me off list, I tried using 
the 'den.teliax.net' proxy and that solved my issue. I'll have to follow 
up with Teliax to see what the difference is.

Go figure. And thanks to Darrick for the info!

Jeff

On 11/27/2009 05:27 PM, Jeff Iddings wrote:
 Good evening all, hope everyone in the US had a nice Thanksgiving!

 On one of our internal servers, I decided to make the leap from 1.4.2x
 to 1.6.2.0-rc6 so I could start learning about the changes and new
 features that have been implemented. I upgraded all the configs, removed
 all the deprecated stuff, etc -- well went well.

 However, I noticed after the upgrade, when dialing into an
 IVR/voicemail, the first part of every audio file that is played gets
 cut off. This happens regardless of encoding of the file (ulaw/gsm) and
 regardless of the incoming codec. However when using Echo() both tones
 voice are flawlessly echoed back to me, as are the Packet2Packet
 bridging calls connected to remote phones.

 I tested this issue with 3 other providers (Link2VoIP/Babytel/Junction
 Networks) and I'm not experiencing this issue with them, despite having
 identical peer configurations across for all 4.

 Though with Teliax I'm using SIP, I did try to use IAX2 for the heck of
 it and the same problem seems to exists, so it's not specific to SIP.
 Additionally, I tried changing Teliax proxies just for the heck of it
 and that made no difference.

 --- Example of what I see and then hear... ---

 -- SIP/teliax-  Playing 'vm-login.ulaw' (language 'en')
 -- SIP/teliax-  Playing 'vm-password.ulaw' (language 'en')
 -- SIP/teliax-  Playing 'vm-youhave.ulaw' (language 'en')
 -- SIP/teliax-  Playing 'vm-no.ulaw' (language 'en')
 -- SIP/teliax-  Playing 'vm-messages.ulaw' (language 'en')
 -- SIP/teliax-  Playing 'vm-opts.ulaw' (language 'en')
 -- SIP/teliax-  Playing 'vm-helpexit.ulaw' (language 'en')

 In this case, I'd hear gin essages. The 'password', 'youhave', and
 'no' prompts are actually so short you don't hear them at all.

 http://help.teliax.com/discussions/support/1924-asterisk-1620-rc6

 ---

 I've contacted Teliax about this, but I suspect they're short handed due
 to the holiday weekend. Has anyone experienced this with 1.6.x  Teliax?
 And if so, what did you do to solve it (if anything)?

 I'd hate to revert, I spent a lot of time redoing my configs. :)

 Thanks in advance!

 Jeff

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