Re: [asterisk-users] Automon reliability issue

2008-02-11 Thread Jaap Winius
Quoting Drew Gibson [EMAIL PROTECTED]:

 We made this function reliable by including the word quickly in our
 instructions for pressing the keycode to start the recording. ...

Indeed, but somehow I don't think my users will be satisfied with that.

 Although a private confirmation beep to the initiator of the recording
 would be handy, this is the way things have to be in order to use the
 features.conf codes and still allow the use of * and # when calling
 outside IVR and voicemail systems. eg. Enter your password followed by
 the pound key...

Understandable. A confirmation beep would therefore be an acceptable  
solution, not to mention a significant improvement for automon. Is  
there an easy way to achieve this with Asterisk v1.4.14, or will it  
perhaps appear in a future version?

Thanks,

Jaap

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Re: [asterisk-users] Automon reliability issue

2008-02-11 Thread Doug Lytle
Jaap Winius wrote:
 only works if I press the two keys in quick succession; if I'm not  
 fast enough, all I see is lots of the following console output:

   

featuredigittimeout = 500  ; Max time (ms) between digits for
   ; feature activation  (default is 500 ms)


 In other words, unless I'm also monitoring the console, I can never be  
 sure that Asterisk has actually started or stopped recording a call  
   

courtesytone = local/stutter; Sound file to play to the parked caller
; when someone dials a parked call
; or the Touch Monitor is 
Activated/Deactivated.   


Doug


-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.



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[asterisk-users] Automon reliability issue

2008-02-11 Thread Jaap Winius
Hi list,

Can someone please explain how to get one touch recording (automon) to  
work reliably? I'm using Asterisk 1.4.14 on a Debian etch system. My  
current configuration includes the following settings:

In /etc/asterisk/sip.conf:

[2000]
; Siemens Gigaset S675 IP wireless SIP phone.
type=friend
secret=1234
context=phones-j
dtmfmode=rfc2833
qualify=yes
host=dynamic

[3000]
; Siemens Gigaset E455 wireless analog phone
; attached to Linksys PAP2T SIP adapter.
type=friend
secret=4321
context=phones-j
dtmfmode=rfc2833
qualify=yes
host=dynamic

In /etc/asterisk/features.conf:

[featuremap]
automon = *1

In /etc/asterisk/extensions.conf:

[phones-j]
exten = 2000,1,Dial(SIP/2000,,wW)
exten = 3000,1,Dial(SIP/3000,,wW)

When I make or receive a call with either of these extensions, it's  
possible to start and stop recording by pressing *1. However, this  
only works if I press the two keys in quick succession; if I'm not  
fast enough, all I see is lots of the following console output:

-- Packet2Packet bridging SIP/1000-081cffb0 and SIP/2000-08241270
-- Packet2Packet bridging SIP/1000-081cffb0 and SIP/2000-08241270
-- Packet2Packet bridging SIP/1000-081cffb0 and SIP/2000-08241270
-- Packet2Packet bridging SIP/1000-081cffb0 and SIP/2000-08241270

In other words, unless I'm also monitoring the console, I can never be  
sure that Asterisk has actually started or stopped recording a call  
after I press these keys. Frequently, I first have to make several  
attempts.

Is there some way to get automon to work reliably, or is the Monitor()  
function the only thing we can really count on to record calls?

Thanks,

Jaap

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Re: [asterisk-users] Automon reliability issue

2008-02-11 Thread Drew Gibson
Jaap Winius wrote:
 Hi list,

 Can someone please explain how to get one touch recording (automon) to  
 work reliably? I'm using Asterisk 1.4.14 on a Debian etch system. My  
   

We made this function reliable by including the word quickly in our 
instructions for pressing the keycode to start the recording. (Asterisk 
1.2.24 on Debian Etch)

Although a private confirmation beep to the initiator of the recording 
would be handy, this is the way things have to be in order to use the 
features.conf codes and still allow the use of * and # when calling 
outside IVR and voicemail systems. eg. Enter your password followed by 
the pound key...

regards,

Drew

-- 
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com


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Re: [asterisk-users] Automon reliability issue

2008-02-11 Thread Jaap Winius
Quoting Doug Lytle [EMAIL PROTECTED]:

 featuredigittimeout = 500  ; Max time (ms) between digits for
; feature activation  (default is 500 ms)

 courtesytone = local/stutter   ; Sound file to play to the parked caller
; when someone dials a parked call
; or the Touch Monitor is
; Activated/Deactivated.

Excellent! I set the latter to courtesytone = beep and now I've got  
something that's pretty close to ideal. The only way I think this  
could be improved is if there were different sounds for activation and  
deactivation. However, this is definitely good enough for now.

Thanks, Doug!

Cheers,

Jaap

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