Re: [asterisk-users] Bizarre international call problem.

2008-09-29 Thread Dinesh Nair
On Fri, 26 Sep 2008 15:04:30 -0400 (EDT), Ken D'Ambrosio wrote:
 So I'm confused: any ideas on how this worked when the PBX was hooked
 straight to the PSTN?  Is there some SS7 signal or something that says,
 This is an international call, when the number has no 011 preface?  I'd
 hate to have to revert, but I will if need be... *sigh*

the provider may be tagging it on. have you checked pridialplan, or
prilocaldialplan settings and playing around with that in zapata.conf ?

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Re: [asterisk-users] Bizarre international call problem.

2008-09-29 Thread Ken D'Ambrosio
 the provider may be tagging it on. have you checked pridialplan, or
 prilocaldialplan settings and playing around with that in zapata.conf ?

Oooh.  That makes sense.  I've poked around, but don't really see much
documentation on this.  'Cause going outbound is easy, but how do I check
to see if the inbound (from my legacy PBX) has tagged a given call as
international?

Thanks, again!

-Ken

 --
 Regards,   /\_/\   All dogs go to heaven.
 [EMAIL PROTECTED](0 0)
 http://www.openmalaysiablog.com/
 +==oOO--(_)--OOo==+
 | for a in past present future; do
 |
 |   for b in clients employers associates relatives neighbours pets; do
 |
 |   echo The opinions here in no way reflect the opinions of my $a $b.
 |
 | done; done
 |
 +=+




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Re: [asterisk-users] Bizarre international call problem.

2008-09-27 Thread Ken D'Ambrosio
 You have handsets connected to your proprietary PBX. Most domestic
 things you dial on your proprietary PBX handsets get passed directly
 through to your asterisk box without getting mangled by your
 proprietary PBX. International calls that are prefixed by 011 are
 getting mangled by your proprietary PBX. Are you already getting to
 what I'm going to suggest?

 Modify your proprietary PBX to not mangle your international calls.

Well, I really like that idea, but there's one small problem: outbound
calls work just fine when the Asterisk system is removed from the
equation.  I'm now leaning slightly toward there being T1 funkiness
between the PoS and the Asterisk box... but without a T1 protocol
analyzer, it's kinda hard to be sure.  Hopefully, I can get a friend over
(with his) to help out.

I guess -- maybe -- they could be playing games, and having the PSTN
assume that calls sent out over channel X are international, but that's
now sounding super-duper improbable.

Thanks...

-Ken


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[asterisk-users] Bizarre international call problem.

2008-09-26 Thread Ken D'Ambrosio
Hi, all.  We've got a PoS legacy PBX at my company that doesn't have call
accounting.  I figured, Hey, why not stick a dual-span T1 Asterisk-based
system in the middle?  Then, I just passively pass in-bound calls to the
PBX, and outbound calls to the PSTN.  I can then have Asterisk do all the
call accounting, and everything should Just Work.  Right?

Well, not so much.

My outbound dialing rule was incredibly complex:
exten = _X.,1,Dial(${PASSTHROUGHTRUNK}/${EXTEN})

And everything seemed to be working ducky, until I went to call Germany
and got -- a local cell phone number.  Needless to say, this puzzled me
greatly.  A quick look at my log, though, showed that all calls dialed
with 011 were being submitted from the PBX to the Asterisk box without
the 011.  (Ironically, if I dial the number with 011011 in front, it
goes through fine.)

So I'm confused: any ideas on how this worked when the PBX was hooked
straight to the PSTN?  Is there some SS7 signal or something that says,
This is an international call, when the number has no 011 preface?  I'd
hate to have to revert, but I will if need be... *sigh*

Thanks for any insights.  I'm totally flummoxed.

-Ken


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Re: [asterisk-users] Bizarre international call problem.

2008-09-26 Thread David Backeberg
 My outbound dialing rule was incredibly complex:
 exten = _X.,1,Dial(${PASSTHROUGHTRUNK}/${EXTEN})

 And everything seemed to be working ducky, until I went to call Germany
 and got -- a local cell phone number.  Needless to say, this puzzled me
 greatly.  A quick look at my log, though, showed that all calls dialed
 with 011 were being submitted from the PBX to the Asterisk box without
 the 011.  (Ironically, if I dial the number with 011011 in front, it
 goes through fine.)

 So I'm confused: any ideas on how this worked when the PBX was hooked
 straight to the PSTN?

I seem to end up answering these 'PoS legacy PBX' questions, so here goes...

You have handsets connected to your proprietary PBX. Most domestic
things you dial on your proprietary PBX handsets get passed directly
through to your asterisk box without getting mangled by your
proprietary PBX. International calls that are prefixed by 011 are
getting mangled by your proprietary PBX. Are you already getting to
what I'm going to suggest?

Modify your proprietary PBX to not mangle your international calls.

Asterisk is doing what its told when it gets a proper number to dial,
as you demonstrated by your extra 011 padding work-around. Your
problem is not with Asterisk, your problem is with your PBX. You could
even have your workaround be to buy a VoIP hard phone, hook it to your
Asterisk, and have people dial internationally with that phone. Then
buy some more VoIP hard phones, and stop buying any more handsets for
your proprietary PBX. Do that a few more times, then put your
proprietary PBX on eBay.

Problem solved ;)

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