Re: [asterisk-users] CRMy type app?

2009-07-01 Thread Alan Lord (News)
On 29/06/09 18:26, Gordon Henderson wrote:

 Looking for a (windows) app. that will listen to the manager interface
 then pop-up a web browser pointing to a page on an incoming phone call..

 Not looking for outlook integration, or outbound dialling, just to
 recognise an incoming call and poke a URL at a website in a browser and
 I've absolutely no idea how to do it in the MS windows world...

 Any clues appreciated.. (More pointing to an existing app. rather than how
 to write it myself!)

Hi Gordon,

Have you looked at ADM before? It might be suitable...

http://adm.hamnett.org/

Alan


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Re: [asterisk-users] CRMy type app?

2009-07-01 Thread Gordon Henderson
On Wed, 1 Jul 2009, Alan Lord (News) wrote:

 On 29/06/09 18:26, Gordon Henderson wrote:

 Looking for a (windows) app. that will listen to the manager interface
 then pop-up a web browser pointing to a page on an incoming phone call..

 Not looking for outlook integration, or outbound dialling, just to
 recognise an incoming call and poke a URL at a website in a browser and
 I've absolutely no idea how to do it in the MS windows world...

 Any clues appreciated.. (More pointing to an existing app. rather than how
 to write it myself!)

 Hi Gordon,

 Have you looked at ADM before? It might be suitable...

 http://adm.hamnett.org/

I saw it - are you part of the team, or if not, then I hope someone from 
there is listening in...

So I saw it, but you know what - the website didn't actually tell me what 
it does. I think it's great to have a bloggy/wordpressy/wiki sort of 
website, but the front page is lacking a missing What does ADM do 
paragraph or link to a page... Sure, there's screen shots, documentation, 
forums, etc. but if there was a single paragraph at the top that said 
exactly what it can do, then I'd have spent more time looking at it..

I have now spent some time on the site, but since I've already tested ADAT 
and it does what I need, it'll take some persuading to make me change...

Gordon

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Re: [asterisk-users] CRMy type app?

2009-07-01 Thread Alan Lord (News)
On 01/07/09 16:29, Gordon Henderson wrote:
 On Wed, 1 Jul 2009, Alan Lord (News) wrote:

 On 29/06/09 18:26, Gordon Henderson wrote:

 Looking for a (windows) app. that will listen to the manager interface
 then pop-up a web browser pointing to a page on an incoming phone call..

 Not looking for outlook integration, or outbound dialling, just to
 recognise an incoming call and poke a URL at a website in a browser and
 I've absolutely no idea how to do it in the MS windows world...

 Any clues appreciated.. (More pointing to an existing app. rather than how
 to write it myself!)

 Hi Gordon,

 Have you looked at ADM before? It might be suitable...

 http://adm.hamnett.org/

 I saw it - are you part of the team, or if not, then I hope someone from
 there is listening in...

 So I saw it, but you know what - the website didn't actually tell me what
 it does. I think it's great to have a bloggy/wordpressy/wiki sort of
 website, but the front page is lacking a missing What does ADM do
 paragraph or link to a page... Sure, there's screen shots, documentation,
 forums, etc. but if there was a single paragraph at the top that said
 exactly what it can do, then I'd have spent more time looking at it..

 I have now spent some time on the site, but since I've already tested ADAT
 and it does what I need, it'll take some persuading to make me change...

lol,

I'm not anything to do with it. My business partner is using it though.

It's a Java app (cross platform) that does the things you were looking for.

It does seem to work for him although I haven't tried it myself. I just 
saw your post and thought it seemed to be a good fit.

 From an earlier blog post on his site:

ADM provides some great features:

 * Automatic on-call volume reduction
 * One click dial from clipboard (paste number onto tray icon)
 * Integrated phonebook
 * List/Redirect/Hangup all active calls
 * One click call forward setup
 * Bluetooth presence detection to redirect calls when you walk out 
of the office
 * Pop up browser on incoming call (integrate with your CRM to auto 
load customers details when they call)
 * Cisco phone integration (auto speakerphone)
 * Slide-in popup on incoming call, with Answer(cisco only), Hold, 
Busy and Redirect buttons , CallerID and duration

Cheers

Al

PS - he's a Brit too.


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[asterisk-users] CRMy type app?

2009-06-29 Thread Gordon Henderson

Looking for a (windows) app. that will listen to the manager interface 
then pop-up a web browser pointing to a page on an incoming phone call..

Not looking for outlook integration, or outbound dialling, just to 
recognise an incoming call and poke a URL at a website in a browser and 
I've absolutely no idea how to do it in the MS windows world...

Any clues appreciated.. (More pointing to an existing app. rather than how 
to write it myself!)

Thanks,

Gordon

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Re: [asterisk-users] CRMy type app?

2009-06-29 Thread Gordon Henderson
On Mon, 29 Jun 2009, Gordon Henderson wrote:

 Looking for a (windows) app. that will listen to the manager interface
 then pop-up a web browser pointing to a page on an incoming phone call..

 Not looking for outlook integration, or outbound dialling, just to
 recognise an incoming call and poke a URL at a website in a browser and
 I've absolutely no idea how to do it in the MS windows world...

 Any clues appreciated.. (More pointing to an existing app. rather than how
 to write it myself!)

Following up my own post - found ADAT at


http://www.tttelecom.nl/index.php?option=com_contentview=articleid=23Itemid=7lang=en

Seems to fit the bill... Anyone else using it?

Gordon

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