Yes, in fact I usually disable the Call Forward button on phones if possible.
On the Polycoms you could assign a BLF that will show the status.
I usually use a dialplan that will tell the caller thru prompts the
callforward status, like Call Forwarding no answer is currently
enabled to 1234
On Sat, Feb 14, 2009 at 7:11 AM, Lee, John (Sydney)
john@compuware.com wrote:
I did not really spend too much time on looking at call forwarding and
wonder if someone could help me.
It seems that for setting call forwarding on the Polycom phone itself,
only forward all calls will work. The other call forward function
like forward if no-answer for n rings or forward if busy does not
work at all on the phone.
If that is the case, it seems like Asterisk and Polycom do not talk to
each other well and we will have to code a dialplan for that.
Is this correct?
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