[asterisk-users] Callback when available

2011-01-27 Thread Harel Cohen
Hi All,
I would like to implement a call-back option when called user is busy.
Consider this scenario:
1. A caller is calling a number which is busy on another call.
2. The system will prompt the caller (press 3 to be called back etc.) to be 
called back when called user is available.
3. Caller hangs up.
problem: how to monitor called user status after calling user has hanged-up? 
Dialling plan has terminated at this point...
4. The called user terminates his previous call.
5. The system calls the caller and prompts him to wait for connection.
6. The system calls the called user and bridges the call upon pick up.
I can use any version of Asterisk as required.
Any opinions and ideas would be appreciated.
Kind Regards,
Harel


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Re: [asterisk-users] Callback when available

2011-01-27 Thread Sherwood McGowan
Look into Call Completion Supplementary Services for Asterisk 1.8
https://wiki.asterisk.org/wiki/display/AST/Call+Completion+Supplementary+Services+%28CCSS%29

On Thu, Jan 27, 2011 at 6:48 AM, Harel Cohen ha...@easycall.gi wrote:
 Hi All,

 I would like to implement a call-back option when called user is busy.

 Consider this scenario:

 1. A caller is calling a number which is busy on another call.

 2. The system will prompt the caller (“press 3 to be called back” etc.) to
 be called back when called user is available.

 3. Caller hangs up.

problem: how to monitor called user status after calling user has
 hanged-up? Dialling plan has terminated at this point…

 4. The called user terminates his previous call.

 5. The system calls the caller and prompts him to wait for connection.

 6. The system calls the called user and bridges the call upon pick up.

 I can use any version of Asterisk as required.

 Any opinions and ideas would be appreciated.

 Kind Regards,

 Harel

 
 This electronic message and any files transmitted with it are confidential
 and intended solely for the use of the individual or entity to whom they are
 addressed. If you are not the named addressee you should not disseminate or
 distribute a copy of this e-mail. Please notify the sender immediately by
 e-mail if you have received this e-mail by mistake and delete this e-mail
 from your system. E-mail transmission cannot be guaranteed to be secure or
 error-free as information could be intercepted, corrupted, lost, destroyed,
 arrive late or incomplete.
 Warning: Although the company has taken reasonable precautions to ensure no
 viruses are present in this email, the company cannot accept responsibility
 for any loss or damage arising from the use of this email or attachments.
 The sender therefore does not accept liability for any errors or omissions
 in the contents of this message, which arise as a result of e-mail
 transmission. If verification is required please request a hard-copy
 version.

 EasyCall Ltd
 11 Cornwall’s Parade
 P.O.Box 1488
 Gibraltar.
 Office : +350 20077889
 Fax : +350 20076727.
 www.easycall.gi
 supp...@easycall.gi

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