Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
I still have not had time to dig and find what I have but there are several worksheets ranging from sizing or initial customer questionnaires. This will give you an idea of what kind of hardware you will need to purchase to put together a (hardware) quote. Another worksheet goes over features, options, dialplan, telco, ISP, network and some other things. This enables you to come up with a Scope of Work and give you an idea of what to charge for labor to add to your quote. I highly recommend a detailed Scope of Work since Asterisk can do Anything and that is often used as part of the sales cycle. You need to outline exactly what features and functionality are included in the Scope of Work so you and your customer can tweak it so they do not expect the world. I find an hourly rate with a max is the safest way to price labor. The final Worksheet is a combination of Best Practices, testing and all of the items from your Scope of Work. The scope of work and the final worksheet checklist are to both be signed by you and your customer. I call this checklist the Customer Acceptance document which basically says you have delivered and tested what was expected, anything beyond that is Extra. Things like Rubber Feet Attached can obviously be omitted unless you use rubber feet. Anyways, that is the overview of what I have from several vendors. I am not sure where I have them archived but I will get the docs out there somewhere for download soon. Things like Rubber Feet Attached can obviously be omitted unless you use rubber feet. Thanks, Steve Totaro On Mon, May 5, 2008 at 7:43 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Darren Wiebe wrote: If you're willing to cc me a copy I'll be in your debt. You bet. Rod -- Thanks, Darren Wiebe [EMAIL PROTECTED] Steve Totaro wrote: On Mon, May 5, 2008 at 5:10 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Steve Totaro wrote: On Sun, May 4, 2008 at 1:55 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- Rod, You will be glad that you are taking the learning curve plunge down the road. No pain, no gain. I can certainly say that I am glad I got into Asterisk way before there was any real documentation or GUIs for that matter. It forced me to learn the real deal Asterisk through trial and error which is invaluable if you plan on really getting into it. Then again, if you want easy, use a GUI. Easy isn't what I'm after. I was hoping for planning worksheets. Something to go over with a customer (I know I said this was for my personal system but that is the first step). How many extensions/ phones/ softphones, and what their /numeric/ extension will be. An IVR plan and the text that goes with it, voice-mail handling and mailboxes, etc. This type of stuff. So from the minimal number of responses -- yours :-) -- I'm going to guesstimate no one has anything like this at all or that they can or are able/willing to share. Out comes the notepad and the thinking cap. /-| Cheers, Rod -- Thanks, Steve Totaro Hey Rod, I think I may be able to help with worksheets from 3com, NEC, and other system vendor's sales channel. It obviously will not match exactly to Asterisk but will give you a great foundation for the functions and features that you need to question. I have my own but I prefer not to put it in the public domain. It is adapted from a conglomeration of many different proprietary systems that I have dealt with. I think many others have the same and consider it proprietary internal information for their business. Let me see what I can dig up from my archives. Thanks, Steve Totaro ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by
[asterisk-users] Dialplan, Extensions, etc. Worksheet
Rod,
I've made a very basic dialplan for an Asterisk for beginners
presentati on a seminar kind of event last year.
This are the config files involved:
-/etc/asterisk/
extensions.conf : the file
with the dialplan and the includings of other files that are part of
the dialplan
-/etc/asterisk/extensions.d/plaza_voiceprompts.conf : a quick and
dirty routine to record and listen to your own voiceprompts
-/etc/asterisk/
sip.conf :
the file with the sip entries for the different sip phones
- /etc/asterisk/
voicemail.conf : the
voicemail boxes for the different phones
This is not a ready to go dialplan but (if I haven't made too many
typos translating the stuff from Dutch to English) for practicing it
will do I think. This is the scene:
A company with 4 phones, one for the reception and one for each
department (registration, communication and finance) Each phone has it
own context that sets the permissions for making calls (only internal,
national, international). There is one phone number that can be
called and the caller wil enter a menu. If a department is chosen and
the phone isn't picked up after 10 seconds the reception phone will
ring. If the reception doesn't pick up the phone the call is
transfered to an external number and if this is picked up either the
caller can leave a message. There is one incoming number that is
routed into a menu so the caller can make a choice.
The IAX2 trunk is just a fake. You have to configure a SIP, IAX2 or
ZAP trunk to be able to make or receive phone calls and adjust the
incoming number and adjust the Dial() line to your own trunk.
The voiceprompt routine is just a quick ad dirty but very handsome
routine to record your own voiceprompts and listen to them. The idea
is that you use a numbered list of the voiceprompts and adjust the
routine to that list. The hard part is to make the voiceprompts that
are used by the routine itself (enter the voiceprompt number and
press 1 to make a recordig or 2 to listen) . Number 07 is press 1
for recording or 2 for listening and number 08 is please enter the
voieprompt number.
The recordings are saved in /var/lib/asterisk/sounds/plaza but you can
change it to any directory you like as long as it is available.
Don't panic if you don't understand all of it at once. This example
contains the most basic issues for making a dialplan:
- menu
- routing calls to phones
- routing calls to voicemail boxes
- number matching (routing calls based on the number dialed and/or the
cid of the one that makes an inbound call)
- including contexts
- including config files
- set permissions on a per phones base
- voicemail settings
- parking of a call (transfer a call to number 700, you hear a number
(f.i. 701) and you can call or shout to a co-worker that a call is
parked on 701, he/she
calls 701 and takes over the call) for the settings see /etc/
asterisk/features.conf
There is much more to do and to learn but if you understand this
example I'm sure you will be able to make a very neat dialplan for
yourself. Succes!
Erik de Wild
Tripple-o
Your Asterisk migration partner
extensions.conf
[global]
[general]
;
;
; this is just an example. every phone number has its own context with
its own permissions. With just a couple of phones this can be used
; in real life, otherwise you have to work with categories
;;
[5000] ; reception
include = plaza_all_rights ; the reception has permissions for
everything
[5001] ; ; registration
department (internal and national outbound)
include = plaza_intern
include = plaza_outbound_nl
[5002] ; information department
(internal and national outbound)
include = plaza_intern
include = plaza_outbound_nl
[5003] ; financial department
include = plaza_intern ; the finance guys/girls are just
allowed to make internal calls
[plaza_all_rights] ; a context with all the
permissions included.
include = plaza_intern
include = plaza_outbound_nl
include = plaza_outbound_int
include = plaza_no_autorisation
[plaza_intern]
include = parkedcalls ; this enables parking calls
;;;
;5000 =reception
;5001 = registration department
;5002 = information department
;5003 = financial department
;;;
exten = _5XXX,1,Dial(SIP/${EXTEN},
20,rT) ; example number matching, only
wth 4 digits ad with the first dgit being a 5 this wil match
exten = _5XXX,n(noanswer),n,Playback(plaza/no_answer) ; a message
that the phone isn't answered
exten = _5XXX,n,Hangup()
exten = 6000/5000,1,Answer() ; ex girlfriend
Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
Steve Totaro wrote: On Sun, May 4, 2008 at 1:55 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- Rod, You will be glad that you are taking the learning curve plunge down the road. No pain, no gain. I can certainly say that I am glad I got into Asterisk way before there was any real documentation or GUIs for that matter. It forced me to learn the real deal Asterisk through trial and error which is invaluable if you plan on really getting into it. Then again, if you want easy, use a GUI. Easy isn't what I'm after. I was hoping for planning worksheets. Something to go over with a customer (I know I said this was for my personal system but that is the first step). How many extensions/ phones/ softphones, and what their /numeric/ extension will be. An IVR plan and the text that goes with it, voice-mail handling and mailboxes, etc. This type of stuff. So from the minimal number of responses -- yours :-) -- I'm going to guesstimate no one has anything like this at all or that they can or are able/willing to share. Out comes the notepad and the thinking cap. /-| Cheers, Rod -- Thanks, Steve Totaro ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
Thank you Erik. I'll use it for building my worksheets. Small number
of phones/extensions doing a very nice, minimal, batch of features.
Rod
--
[EMAIL PROTECTED] wrote:
Rod,
I've made a very basic dialplan for an Asterisk for beginners
presentati on a seminar kind of event last year.
This are the config files involved:
-/etc/asterisk/
extensions.conf : the file
with the dialplan and the includings of other files that are part of
the dialplan
-/etc/asterisk/extensions.d/plaza_voiceprompts.conf : a quick and
dirty routine to record and listen to your own voiceprompts
-/etc/asterisk/
sip.conf :
the file with the sip entries for the different sip phones
- /etc/asterisk/
voicemail.conf : the
voicemail boxes for the different phones
This is not a ready to go dialplan but (if I haven't made too many
typos translating the stuff from Dutch to English) for practicing it
will do I think. This is the scene:
A company with 4 phones, one for the reception and one for each
department (registration, communication and finance) Each phone has it
own context that sets the permissions for making calls (only internal,
national, international). There is one phone number that can be
called and the caller wil enter a menu. If a department is chosen and
the phone isn't picked up after 10 seconds the reception phone will
ring. If the reception doesn't pick up the phone the call is
transfered to an external number and if this is picked up either the
caller can leave a message. There is one incoming number that is
routed into a menu so the caller can make a choice.
The IAX2 trunk is just a fake. You have to configure a SIP, IAX2 or
ZAP trunk to be able to make or receive phone calls and adjust the
incoming number and adjust the Dial() line to your own trunk.
The voiceprompt routine is just a quick ad dirty but very handsome
routine to record your own voiceprompts and listen to them. The idea
is that you use a numbered list of the voiceprompts and adjust the
routine to that list. The hard part is to make the voiceprompts that
are used by the routine itself (enter the voiceprompt number and
press 1 to make a recordig or 2 to listen) . Number 07 is press 1
for recording or 2 for listening and number 08 is please enter the
voieprompt number.
The recordings are saved in /var/lib/asterisk/sounds/plaza but you can
change it to any directory you like as long as it is available.
Don't panic if you don't understand all of it at once. This example
contains the most basic issues for making a dialplan:
- menu
- routing calls to phones
- routing calls to voicemail boxes
- number matching (routing calls based on the number dialed and/or the
cid of the one that makes an inbound call)
- including contexts
- including config files
- set permissions on a per phones base
- voicemail settings
- parking of a call (transfer a call to number 700, you hear a number
(f.i. 701) and you can call or shout to a co-worker that a call is
parked on 701, he/she
calls 701 and takes over the call) for the settings see /etc/
asterisk/features.conf
There is much more to do and to learn but if you understand this
example I'm sure you will be able to make a very neat dialplan for
yourself. Succes!
Erik de Wild
Tripple-o
Your Asterisk migration partner
extensions.conf
[global]
[general]
;
;
; this is just an example. every phone number has its own context with
its own permissions. With just a couple of phones this can be used
; in real life, otherwise you have to work with categories
;;
[5000] ; reception
include = plaza_all_rights ; the reception has permissions for
everything
[5001] ; ; registration
department (internal and national outbound)
include = plaza_intern
include = plaza_outbound_nl
[5002] ; information department
(internal and national outbound)
include = plaza_intern
include = plaza_outbound_nl
[5003] ; financial department
include = plaza_intern ; the finance guys/girls are just
allowed to make internal calls
[plaza_all_rights] ; a context with all the
permissions included.
include = plaza_intern
include = plaza_outbound_nl
include = plaza_outbound_int
include = plaza_no_autorisation
[plaza_intern]
include = parkedcalls ; this enables parking calls
;;;
;5000 =reception
;5001 = registration department
;5002 = information department
;5003 = financial department
;;;
exten = _5XXX,1,Dial(SIP/${EXTEN},
20,rT)
Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
On Mon, May 5, 2008 at 5:10 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Steve Totaro wrote: On Sun, May 4, 2008 at 1:55 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- Rod, You will be glad that you are taking the learning curve plunge down the road. No pain, no gain. I can certainly say that I am glad I got into Asterisk way before there was any real documentation or GUIs for that matter. It forced me to learn the real deal Asterisk through trial and error which is invaluable if you plan on really getting into it. Then again, if you want easy, use a GUI. Easy isn't what I'm after. I was hoping for planning worksheets. Something to go over with a customer (I know I said this was for my personal system but that is the first step). How many extensions/ phones/ softphones, and what their /numeric/ extension will be. An IVR plan and the text that goes with it, voice-mail handling and mailboxes, etc. This type of stuff. So from the minimal number of responses -- yours :-) -- I'm going to guesstimate no one has anything like this at all or that they can or are able/willing to share. Out comes the notepad and the thinking cap. /-| Cheers, Rod -- Thanks, Steve Totaro Hey Rod, I think I may be able to help with worksheets from 3com, NEC, and other system vendor's sales channel. It obviously will not match exactly to Asterisk but will give you a great foundation for the functions and features that you need to question. I have my own but I prefer not to put it in the public domain. It is adapted from a conglomeration of many different proprietary systems that I have dealt with. I think many others have the same and consider it proprietary internal information for their business. Let me see what I can dig up from my archives. Thanks, Steve Totaro ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
If you're willing to cc me a copy I'll be in your debt. Thanks, Darren Wiebe [EMAIL PROTECTED] Steve Totaro wrote: On Mon, May 5, 2008 at 5:10 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Steve Totaro wrote: On Sun, May 4, 2008 at 1:55 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- Rod, You will be glad that you are taking the learning curve plunge down the road. No pain, no gain. I can certainly say that I am glad I got into Asterisk way before there was any real documentation or GUIs for that matter. It forced me to learn the real deal Asterisk through trial and error which is invaluable if you plan on really getting into it. Then again, if you want easy, use a GUI. Easy isn't what I'm after. I was hoping for planning worksheets. Something to go over with a customer (I know I said this was for my personal system but that is the first step). How many extensions/ phones/ softphones, and what their /numeric/ extension will be. An IVR plan and the text that goes with it, voice-mail handling and mailboxes, etc. This type of stuff. So from the minimal number of responses -- yours :-) -- I'm going to guesstimate no one has anything like this at all or that they can or are able/willing to share. Out comes the notepad and the thinking cap. /-| Cheers, Rod -- Thanks, Steve Totaro Hey Rod, I think I may be able to help with worksheets from 3com, NEC, and other system vendor's sales channel. It obviously will not match exactly to Asterisk but will give you a great foundation for the functions and features that you need to question. I have my own but I prefer not to put it in the public domain. It is adapted from a conglomeration of many different proprietary systems that I have dealt with. I think many others have the same and consider it proprietary internal information for their business. Let me see what I can dig up from my archives. Thanks, Steve Totaro ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
+1 please Thanks! Original Message Subject: Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet From: Darren Wiebe [EMAIL PROTECTED] Date: Mon, May 05, 2008 6:51 pm To: Asterisk Users Mailing List - Non-Commercial Discussion [EMAIL PROTECTED].com If you're willing to cc me a copy I'll be in your debt. Thanks, Darren Wiebe darren@aleph-com.net Steve Totaro wrote: On Mon, May 5, 2008 at 5:10 PM, Roderick A. Anderson raanders@acm.org wrote: Steve Totaro wrote: On Sun, May 4, 2008 at 1:55 PM, Roderick A. Anderson raanders@acm.org wrote: Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- Rod, You will be glad that you are taking the learning curve plunge down the road. No pain, no gain. I can certainly say that I am glad I got into Asterisk way before there was any real documentation or GUIs for that matter. It forced me to learn the real deal Asterisk through trial and error which is invaluable if you plan on really getting into it. Then again, if you want easy, use a GUI. Easy isn't what I'm after. I was hoping for planning worksheets. Something to go over with a customer (I know I said this was for my personal system but that is the first step). How many extensions/ phones/ softphones, and what their /numeric/ extension will be. An IVR plan and the text that goes with it, voice-mail handling and mailboxes, etc. This type of stuff. So from the minimal number of responses -- yours :-) -- I'm going to guesstimate no one has anything like this at all or that they can or are able/willing to share. Out comes the notepad and the thinking cap. /-| Cheers, Rod -- Thanks, Steve Totaro Hey Rod, I think I may be able to help with worksheets from 3com, NEC, and other system vendor's sales channel. It obviously will not match exactly to Asterisk but will give you a great foundation for the functions and features that you need to question. I have my own but I prefer not to put it in the public domain. It is adapted from a conglomeration of many different proprietary systems that I have dealt with. I think many others have the same and consider it proprietary internal information for their business. Let me see what I can dig up from my archives. Thanks, Steve Totaro ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
Steve Totaro wrote: On Mon, May 5, 2008 at 5:10 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Steve Totaro wrote: On Sun, May 4, 2008 at 1:55 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- Rod, You will be glad that you are taking the learning curve plunge down the road. No pain, no gain. I can certainly say that I am glad I got into Asterisk way before there was any real documentation or GUIs for that matter. It forced me to learn the real deal Asterisk through trial and error which is invaluable if you plan on really getting into it. Then again, if you want easy, use a GUI. Easy isn't what I'm after. I was hoping for planning worksheets. Something to go over with a customer (I know I said this was for my personal system but that is the first step). How many extensions/ phones/ softphones, and what their /numeric/ extension will be. An IVR plan and the text that goes with it, voice-mail handling and mailboxes, etc. This type of stuff. So from the minimal number of responses -- yours :-) -- I'm going to guesstimate no one has anything like this at all or that they can or are able/willing to share. Out comes the notepad and the thinking cap. /-| Cheers, Rod -- Thanks, Steve Totaro Hey Rod, I think I may be able to help with worksheets from 3com, NEC, and other system vendor's sales channel. It obviously will not match exactly to Asterisk but will give you a great foundation for the functions and features that you need to question. Thanks Steve. I have my own but I prefer not to put it in the public domain. It is adapted from a conglomeration of many different proprietary systems that I have dealt with. I think many others have the same and consider it proprietary internal information for their business. I do understand. Let me see what I can dig up from my archives. If you can fine. Otherwise I'll be building something. I just didn't have any joy when searching so figured, based on the topics I see going round the list, this was not something needed by many so never really tossed out to the general populace. But, as you imply above, it is easier to have a starting point than serious case of blank-page-syndrome. Rod -- Thanks, Steve Totaro ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
Darren Wiebe wrote: If you're willing to cc me a copy I'll be in your debt. You bet. Rod -- Thanks, Darren Wiebe [EMAIL PROTECTED] Steve Totaro wrote: On Mon, May 5, 2008 at 5:10 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Steve Totaro wrote: On Sun, May 4, 2008 at 1:55 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- Rod, You will be glad that you are taking the learning curve plunge down the road. No pain, no gain. I can certainly say that I am glad I got into Asterisk way before there was any real documentation or GUIs for that matter. It forced me to learn the real deal Asterisk through trial and error which is invaluable if you plan on really getting into it. Then again, if you want easy, use a GUI. Easy isn't what I'm after. I was hoping for planning worksheets. Something to go over with a customer (I know I said this was for my personal system but that is the first step). How many extensions/ phones/ softphones, and what their /numeric/ extension will be. An IVR plan and the text that goes with it, voice-mail handling and mailboxes, etc. This type of stuff. So from the minimal number of responses -- yours :-) -- I'm going to guesstimate no one has anything like this at all or that they can or are able/willing to share. Out comes the notepad and the thinking cap. /-| Cheers, Rod -- Thanks, Steve Totaro Hey Rod, I think I may be able to help with worksheets from 3com, NEC, and other system vendor's sales channel. It obviously will not match exactly to Asterisk but will give you a great foundation for the functions and features that you need to question. I have my own but I prefer not to put it in the public domain. It is adapted from a conglomeration of many different proprietary systems that I have dealt with. I think many others have the same and consider it proprietary internal information for their business. Let me see what I can dig up from my archives. Thanks, Steve Totaro ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Dialplan, Extensions, etc. Worksheet
Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Dialplan, Extensions, etc. Worksheet
On Sun, May 4, 2008 at 1:55 PM, Roderick A. Anderson [EMAIL PROTECTED] wrote: Has anyone created a worksheet they can share for designing a dialplan, extensions, voicemail, etc. I'm making my way through the O'Reilly Book (dead tree version) and finding it enlightening. I have hacked at dialplans created by others but never actually came up with a design for my own system. It's sort of a work in progress made of bits and pieces from all over. Having a real plan would probably make things easier. Rod -- Rod, You will be glad that you are taking the learning curve plunge down the road. No pain, no gain. I can certainly say that I am glad I got into Asterisk way before there was any real documentation or GUIs for that matter. It forced me to learn the real deal Asterisk through trial and error which is invaluable if you plan on really getting into it. Then again, if you want easy, use a GUI. Thanks, Steve Totaro ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
