Re: [asterisk-users] Disconnect Supervision UK / BT solution?
thanks for your helpful investigation! I await news :-) -- Chris - Original Message - From: Matt Brown [EMAIL PROTECTED] To: Chris Earle (CBL) [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Sent: Saturday, January 20, 2007 7:55 AM Subject: Re: [asterisk-users] Disconnect Supervision UK / BT solution? Well, I have just phoned BT today who said they can increase the CPC value on the line - however it needs to be done at the exchange - and has been booked for Tues. I suppose I will know wether this worked on Tues :-) - I shall post my findings. Regards -- Matt Brown On 19 Jan 2007, at 16:46, Chris Earle ((CBL)) wrote: Hi all I'm using sangoma a200 cards in the UK and have the ongoing, often noted problem of disconnect supervision with BT POTS lines. Just noticed this post on http://www.voip-info.org/wiki/view/UK+Asterisk+Details stating that potentially someone's got a solution : TDM400P amp; Not Detecting Hangups: Got a TDM400P installed and having problems with Asterisk not detecting hangups? Using BT? If so, contact BT and ask what the Disconnect Clear Time setting is for your phone line. Odds are it's probably 100. Increasing it to 800 fixed the issue for me. Disconnect Clear Time is BT's name for CPC. Does anyone have any thoughts/confirmation about this finally being a viable solution? This disconnect supervision problem has plagued TDM and Sangoma cards for a long time! Comments appreciated before I get on the phone with BT -- Chris Earle System Solutions Specialist -- This message has been scanned for viruses and dangerous content and is believed to be clean. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- This message has been scanned for viruses and dangerous content and is believed to be clean. -- This message has been scanned for viruses and dangerous content and is believed to be clean. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Disconnect Supervision UK / BT solution?
Sorry -- you're right, I didn't express the scenario properly .. The disconnect supervision problem is when I 'forward'/divert an incoming POTS call out another FXO channel to a mobile phone or POTS line. (POTS - Sangoma|Asterisk - POTS/mobile) When the incoming POTS hangs up and/or the mobile the person was connected to .. Asterisk/Sangoma doesn't hang the Zap channels up. I have tried busydetect and busycounts and a number of settings are enabled for UK CallerID support (polarity switch stuff) ... but I had some sketchy side effects with busydetect etc and am wary of premature hangups Thanks for your query -- Chris - Original Message - From: Ed W [EMAIL PROTECTED] To: Chris Earle (CBL) [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Sent: Friday, January 19, 2007 1:26 PM Subject: Re: [asterisk-users] Disconnect Supervision UK / BT solution? Does anyone have any thoughts/confirmation about this finally being a viable solution? This disconnect supervision problem has plagued TDM and Sangoma cards for a long time! Just to be clear, what is the exact disconnect problem that you see? I have three TDM cards in two different systems, one using PBX lines and one on a private BT line. Both of them have trouble detecting a caller who is ringing, but then hangs up before being answered by the asterisk system However, *all* of them are absolutely fine at spotting a normal hangup once the call is connected and I see no random disconnects during calls either. Can you confirm that this is what you mean, or whether it's something else? Ed W -- This message has been scanned for viruses and dangerous content and is believed to be clean. -- This message has been scanned for viruses and dangerous content and is believed to be clean. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Disconnect Supervision UK / BT solution?
Chris Earle (CBL) wrote: Sorry -- you're right, I didn't express the scenario properly .. The disconnect supervision problem is when I 'forward'/divert an incoming POTS call out another FXO channel to a mobile phone or POTS line. (POTS - Sangoma|Asterisk - POTS/mobile) When the incoming POTS hangs up and/or the mobile the person was connected to .. Asterisk/Sangoma doesn't hang the Zap channels up. Just to clarifydoes it all work ok if you are using SIP or IAX for the forwarded channels? Eg local SIP phones? I only have incoming zap lines in my config and with the exception of hangup on ringing I have found hangup detection to work fine. I have a fax machine forwarding in my config as well and again no problems yet with hangup on that. Does it fail to work *every* time, or just intermittently? Does CallerId work ok in your setup? (can be a clue to help diagnose your setup) Ed W ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Disconnect Supervision UK / BT solution?
Well, I have just phoned BT today who said they can increase the CPC value on the line - however it needs to be done at the exchange - and has been booked for Tues. I suppose I will know wether this worked on Tues :-) - I shall post my findings. Regards -- Matt Brown On 19 Jan 2007, at 16:46, Chris Earle ((CBL)) wrote: Hi all I'm using sangoma a200 cards in the UK and have the ongoing, often noted problem of disconnect supervision with BT POTS lines. Just noticed this post on http://www.voip-info.org/wiki/view/UK+Asterisk+Details stating that potentially someone's got a solution : TDM400P amp; Not Detecting Hangups: Got a TDM400P installed and having problems with Asterisk not detecting hangups? Using BT? If so, contact BT and ask what the Disconnect Clear Time setting is for your phone line. Odds are it's probably 100. Increasing it to 800 fixed the issue for me. Disconnect Clear Time is BT's name for CPC. Does anyone have any thoughts/confirmation about this finally being a viable solution? This disconnect supervision problem has plagued TDM and Sangoma cards for a long time! Comments appreciated before I get on the phone with BT -- Chris Earle System Solutions Specialist -- This message has been scanned for viruses and dangerous content and is believed to be clean. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Disconnect Supervision UK / BT solution?
Hello, What's your zapata.conf and zaptel.conf? On 1/20/07, Matt Brown [EMAIL PROTECTED] wrote: Well, I have just phoned BT today who said they can increase the CPC value on the line - however it needs to be done at the exchange - and has been booked for Tues. I suppose I will know wether this worked on Tues :-) - I shall post my findings. Regards -- Matt Brown On 19 Jan 2007, at 16:46, Chris Earle ((CBL)) wrote: Hi all I'm using sangoma a200 cards in the UK and have the ongoing, often noted problem of disconnect supervision with BT POTS lines. Just noticed this post on http://www.voip-info.org/wiki/view/UK+Asterisk+Details stating that potentially someone's got a solution : TDM400P amp; Not Detecting Hangups: Got a TDM400P installed and having problems with Asterisk not detecting hangups? Using BT? If so, contact BT and ask what the Disconnect Clear Time setting is for your phone line. Odds are it's probably 100. Increasing it to 800 fixed the issue for me. Disconnect Clear Time is BT's name for CPC. Does anyone have any thoughts/confirmation about this finally being a viable solution? This disconnect supervision problem has plagued TDM and Sangoma cards for a long time! Comments appreciated before I get on the phone with BT -- Chris Earle System Solutions Specialist -- This message has been scanned for viruses and dangerous content and is believed to be clean. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Disconnect Supervision UK / BT solution?
Matt Brown wrote: Well, I have just phoned BT today who said they can increase the CPC value on the line - however it needs to be done at the exchange - and has been booked for Tues. I suppose I will know wether this worked on Tues :-) - I shall post my findings. I would be keen to hear your findings - however, I'm still not clear exactly what the problem is in your case. There are numerous kinds of disconnect problems - which one are you having (so we know which one the CPC fixes...) Cheers Ed W ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Disconnect Supervision UK / BT solution?
Hi all I'm using sangoma a200 cards in the UK and have the ongoing, often noted problem of disconnect supervision with BT POTS lines. Just noticed this post on http://www.voip-info.org/wiki/view/UK+Asterisk+Details stating that potentially someone's got a solution : TDM400P amp; Not Detecting Hangups: Got a TDM400P installed and having problems with Asterisk not detecting hangups? Using BT? If so, contact BT and ask what the Disconnect Clear Time setting is for your phone line. Odds are it's probably 100. Increasing it to 800 fixed the issue for me. Disconnect Clear Time is BT's name for CPC. Does anyone have any thoughts/confirmation about this finally being a viable solution? This disconnect supervision problem has plagued TDM and Sangoma cards for a long time! Comments appreciated before I get on the phone with BT -- Chris Earle System Solutions Specialist -- This message has been scanned for viruses and dangerous content and is believed to be clean. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Disconnect Supervision UK / BT solution?
Does anyone have any thoughts/confirmation about this finally being a viable solution? This disconnect supervision problem has plagued TDM and Sangoma cards for a long time! Just to be clear, what is the exact disconnect problem that you see? I have three TDM cards in two different systems, one using PBX lines and one on a private BT line. Both of them have trouble detecting a caller who is ringing, but then hangs up before being answered by the asterisk system However, *all* of them are absolutely fine at spotting a normal hangup once the call is connected and I see no random disconnects during calls either. Can you confirm that this is what you mean, or whether it's something else? Ed W ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
