Re: [asterisk-users] Distinctive ring for INTERNAL calls only? How to do it?

[Anthony Messina]

On Monday, July 19, 2010 01:03:57 am Peter Childs wrote:
> One of the problems with Distinctive Ring tones is that its not
> consistent, between different phones so if you have a mix of phone
> types you have a problem.

Agreed.  I only mentioned what I did since I, along with the OP use Aastra 
phones.  -A

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Re: [asterisk-users] Distinctive ring for INTERNAL calls only? How to do it?

[Peter Childs]

On 19 July 2010 00:35, Anthony Messina  wrote:
> On Wednesday, July 14, 2010 01:44:54 pm bruce bruce wrote:
>> Using Elastix (FreePBX + Asterisk 1.4.2x combination) with Aastra phones,
>> how can one receive distinctive ring tones for INTERNAL calls ONLY?
>
> Using Aastra 4801 CT phones...
>
> [external-context]
> ; Calls entering from outside the system
> exten => 1234,1,SIPAddHeader(Alert-Info: info=) ; Double Ring
> same => n,Dial(SIP/...
>
>
> [internal-context]
> ; Calls routed from within the system
> exten => 1234,1,Dial(SIP/... ; No special ring
>
>

One of the problems with Distinctive Ring tones is that its not
consistent, between different phones so if you have a mix of phone
types you have a problem.

Quite a lot seam to follow the Bellcore stand says the rhythmn of the
ring tone, but not the tune, so Bellcore-dr2 might be long long short
and bellcore-dr3 might be short short. A type or Morse code I guess...
But its hard work to notice the difference in a hurry when you need to
answer the phone, hence its not normally enough.

In an ideal world you should be able to send the ring tone with the
call so sending a URL or embedding it in the sip header, but I've not
heard any method to do this.

Peter.

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Re: [asterisk-users] Distinctive ring for INTERNAL calls only? How to do it?

[Anthony Messina]

On Wednesday, July 14, 2010 01:44:54 pm bruce bruce wrote:
> Using Elastix (FreePBX + Asterisk 1.4.2x combination) with Aastra phones,
> how can one receive distinctive ring tones for INTERNAL calls ONLY?

Using Aastra 4801 CT phones...

[external-context]
; Calls entering from outside the system
exten => 1234,1,SIPAddHeader(Alert-Info: info=) ; Double Ring
same => n,Dial(SIP/...


[internal-context]
; Calls routed from within the system
exten => 1234,1,Dial(SIP/... ; No special ring


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Re: [asterisk-users] Distinctive ring for INTERNAL calls only? How to do it?

[Gordon Henderson]

On Wed, 14 Jul 2010, bruce bruce wrote:

> Thanks for the input but that won't be good because people are not going to
> remember two extensions for one person.

People don't have to - that's what computers are for... This wouldn't be 
hard to do in the dialplan, but it would need some custom dialplan 
programmng.

> The sip header should be able to carry alert_info to internal extensions
> really easily. Anyone else got a thought?

I do it in my systems, but have only used Snom and Grandstream phones - 
you need to know the right SIP header to poke at the phone before you 
Dial() it. (And you have to set some parameters in the GS phones too)

So for a Snom, it's:

   \;info=alert-external\;x-line-id=0

(the id=0 is the index into the 9 ring tones they have)

And in the dialplan:

   SIPAddHeader(Call-Info: \;info=alert-external\;x-line-id=0)

So read the manual for the phone to find out what format it requires the 
ring-tone in. Grandtreams are:

   \;info=Ringer

However the text 'Ringer' has to be programmed into the 3 ring-tone slots, 
so I put ring1, ring2 and ring3 into the ones I setup.


Gordon

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Re: [asterisk-users] Distinctive ring for INTERNAL calls only? How to do it?

[Ira]

At 03:05 PM 7/14/2010, you wrote:
>Thanks for the input but that won't be good because people are not 
>going to remember two extensions for one person.

That's why there's a dialplan. But the piece I'm unsure of is how the 
second SIP address handles more than one call.

Ira 


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Re: [asterisk-users] Distinctive ring for INTERNAL calls only? How to do it?

[bruce bruce]

Thanks for the input but that won't be good because people are not going to
remember two extensions for one person.

The sip header should be able to carry alert_info to internal extensions
really easily. Anyone else got a thought?

Thanks again,

On Wed, Jul 14, 2010 at 5:44 PM, Ira  wrote:

> At 11:44 AM 7/14/2010, you wrote:
> >Using Elastix (FreePBX + Asterisk 1.4.2x combination) with Aastra
> >phones, how can one receive distinctive ring tones for INTERNAL calls
> ONLY?
>
> It's ugly, but you could give the phone two different SIP IDs and
> give those different ringtones.
>
> Ira
>
>
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Re: [asterisk-users] Distinctive ring for INTERNAL calls only? How to do it?

[Ira]

At 11:44 AM 7/14/2010, you wrote:
>Using Elastix (FreePBX + Asterisk 1.4.2x combination) with Aastra 
>phones, how can one receive distinctive ring tones for INTERNAL calls ONLY?

It's ugly, but you could give the phone two different SIP IDs and 
give those different ringtones.

Ira 


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[asterisk-users] Distinctive ring for INTERNAL calls only? How to do it?

[bruce bruce]

Hi Everyone,

Using Elastix (FreePBX + Asterisk 1.4.2x combination) with Aastra phones,
how can one receive distinctive ring tones for INTERNAL calls ONLY?

Even though FreePBX Inbound has an option for Alert_INFO but that doesn't
work when the call comes into an IVR or Queue. The calls has to go directly
to extension for external ringtone to be different. So, I am looking for
internal calls ringtones to be different rather than external call
ringtones.

Anyone has got this working?

Thanks,
Burce
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