Re: [asterisk-users] Faxing issues

2009-05-24 Thread Todd S
What's the bets way to verify T.38 is being used on both incoming an
outgoing transaction?

On Fri, May 22, 2009 at 8:08 PM, Lee Howard fax...@howardsilvan.com wrote:

 Todd S wrote:
  Our call path is  Sip trunk from MAX TNT - Asterisk - T1 - Adtran
  endpoint converting sip trunk to copper line for house wiring.
 
  Users at the endpoint can receive faxes without a problem.  However,
  sending faxes are not so friendly.  1 out of 5 faxes will send
  successfully.  The remaing 4 continually fail with the fax machines
  reporting Poor Line Quality.  QoS is setup on both ends and working
  as expected across all traffic to and from both sides of the call.
  Voice quality is good on calls from the same lines.  I've checked all
  sides and had all vendors look at their equipment and they are all
  pointing the finger at each other.  I've got sip traces from both ends
  and both look good with the exception of random BYE's being sent from
  the Adtran side of the call during random fax calls.  T.38 is enabled
  on both ends as well.
 
  Anyone have any possible ideas where to look further or an idea of how
  i could at least improve the situation?

 Is T.38 actually being used?  If not, then please see:

 http://hylafax.sourceforge.net/docs/fax-over-voip.pdf

 If T.38 is being used then it's probably due to a T.38 bug in one or
 more of the gateways, and you'll need to work with the provider of that
 T.38 gateway for a resolution.

 Thanks,

 Lee.


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Re: [asterisk-users] Faxing issues

2009-05-24 Thread Benny Amorsen
Todd S aster...@myzionetworks.com writes:

 What's the bets way to verify T.38 is being used on both incoming an
 outgoing transaction?

I don't know about best, but there's sip set debug ip whatever, or my
personal favourite:

tcpdump -s0 -vnieth0 udp

You can easily tell if t38 is used because the UDP traffic will (almost)
stop being two-way and instead just come from the sender of the fax. The
size of the packets will also change (t38 packets are quite small).

You can also see it by reading the SIP packets, but that takes actual
work.


/Benny


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Re: [asterisk-users] Faxing issues

2009-05-24 Thread Paul Hales
Todd S wrote:
 What's the bets way to verify T.38 is being used on both incoming an
 outgoing transaction?

3 to 1 in favour of not working. ;)

PaulH

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[asterisk-users] Faxing issues

2009-05-22 Thread Todd S
We seem to be having a good bit of issues sending faxes and can't pinpoint
the issue.  I'm hoping someone here may have a different outlook on the
issue that leads to a resolution.

Our call path is  Sip trunk from MAX TNT - Asterisk - T1 - Adtran endpoint
converting sip trunk to copper line for house wiring.

Users at the endpoint can receive faxes without a problem.  However, sending
faxes are not so friendly.  1 out of 5 faxes will send successfully.  The
remaing 4 continually fail with the fax machines reporting Poor Line
Quality.  QoS is setup on both ends and working as expected across all
traffic to and from both sides of the call.  Voice quality is good on
calls from the same lines.  I've checked all sides and had all vendors look
at their equipment and they are all pointing the finger at each other.  I've
got sip traces from both ends and both look good with the exception of
random BYE's being sent from the Adtran side of the call during random fax
calls.  T.38 is enabled on both ends as well.

Anyone have any possible ideas where to look further or an idea of how i
could at least improve the situation?

Thanks.
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Re: [asterisk-users] Faxing issues

2009-05-22 Thread Lee Howard
Todd S wrote:
 Our call path is  Sip trunk from MAX TNT - Asterisk - T1 - Adtran 
 endpoint converting sip trunk to copper line for house wiring.
  
 Users at the endpoint can receive faxes without a problem.  However, 
 sending faxes are not so friendly.  1 out of 5 faxes will send 
 successfully.  The remaing 4 continually fail with the fax machines 
 reporting Poor Line Quality.  QoS is setup on both ends and working 
 as expected across all traffic to and from both sides of the call.  
 Voice quality is good on calls from the same lines.  I've checked all 
 sides and had all vendors look at their equipment and they are all 
 pointing the finger at each other.  I've got sip traces from both ends 
 and both look good with the exception of random BYE's being sent from 
 the Adtran side of the call during random fax calls.  T.38 is enabled 
 on both ends as well. 
  
 Anyone have any possible ideas where to look further or an idea of how 
 i could at least improve the situation?

Is T.38 actually being used?  If not, then please see:

http://hylafax.sourceforge.net/docs/fax-over-voip.pdf

If T.38 is being used then it's probably due to a T.38 bug in one or 
more of the gateways, and you'll need to work with the provider of that 
T.38 gateway for a resolution.

Thanks,

Lee.


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[asterisk-users] Faxing issues

2007-04-03 Thread Chris Tooley

I have spandsp, rxfax and asterisk-1.4.2 installed and whenever a fax call
comes in we get this.  This isn't good.  Any ideas?

[New Thread -1215390800 (LWP 8504)]
   -- Accepting call from 'DELETED' to '539' on channel 0/1, span 1
   -- Executing [EMAIL PROTECTED]:1] Set(Zap/1-1, DIALEDNUM=539) in
new stack
   -- Executing [EMAIL PROTECTED]:2] Answer(Zap/1-1, ) in new stack
   -- Executing [EMAIL PROTECTED]:3] Ringing(Zap/1-1, ) in new stack
   -- Executing [EMAIL PROTECTED]:4] Wait(Zap/1-1, 4) in new stack
[New Thread -1215636560 (LWP 8505)]
[Thread -1215636560 (LWP 8505) exited]
   -- Redirecting Zap/1-1 to fax extension
 == Spawn extension (telco-incoming, fax, 0) exited non-zero on 'Zap/1-1'
   -- Executing [EMAIL PROTECTED]:1] Goto(Zap/1-1,
internal-ext|fax-39|1) in new stack
   -- Goto (internal-ext,fax-39,1)
   -- Executing [EMAIL PROTECTED]:1] Macro(Zap/1-1, 
faxmail|[EMAIL PROTECTED]) in new stack
   -- Executing [EMAIL PROTECTED]:1] Set(Zap/1-1,
FAXFILE=/var/spool/asterisk/fax/1175648783.0.tif) in new stack
   -- Executing [EMAIL PROTECTED]:2] Set(Zap/1-1, EMAILADDR=
[EMAIL PROTECTED]) in new stack
   -- Executing [EMAIL PROTECTED]:3] RxFAX(Zap/1-1,
/var/spool/asterisk/fax/1175648783.0.tif) in new stack

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread -1215390800 (LWP 8504)]
0x08082599 in __ast_read (chan=0x9a17458, dropaudio=0) at channel.c:2128
2128if (AST_LIST_EMPTY(chan-readq) ||
!AST_LIST_NEXT(AST_LIST_FIRST(chan-readq), frame_list)) {
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Re: [Asterisk-Users] Faxing issues (no VoIP involved)

2004-11-09 Thread Martin List-Petersen
On Tue, 2004-11-09 at 06:38, Daniel Jimenez wrote:
 Hey guys.
 
 I'm having constant problems with faxing. All my calls come in via PRI 
 to my t100p, then I have a TDM w/FXS ports that I have the fax machine 
 plugged into.
 
 About half the time the faxes come in half complete or garbled. I have 
 echocan off. I'm not sure what else to try.
 
 Anyone have any pointers?
 

You could try:

exten = _1NXXNXX,1,Dial,Zap/47/BYEXTENSION||d

the d at the end means, that we are talking about a data call, that is
passed through, taking, that you haven't set that yet.

Kind regards,
Martin List-Petersen

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Re: [Asterisk-Users] Faxing issues (no VoIP involved)

2004-11-09 Thread Michael Bielicki
hmmm funny enough that option seems to have disappeared from app_dial,
at least from it's docs :)


On Tue, 09 Nov 2004 10:44:12 +, Martin List-Petersen
[EMAIL PROTECTED] wrote:
 On Tue, 2004-11-09 at 06:38, Daniel Jimenez wrote:
  Hey guys.
 
  I'm having constant problems with faxing. All my calls come in via PRI
  to my t100p, then I have a TDM w/FXS ports that I have the fax machine
  plugged into.
 
  About half the time the faxes come in half complete or garbled. I have
  echocan off. I'm not sure what else to try.
 
  Anyone have any pointers?
 
 
 You could try:
 
 exten = _1NXXNXX,1,Dial,Zap/47/BYEXTENSION||d
 
 the d at the end means, that we are talking about a data call, that is
 passed through, taking, that you haven't set that yet.
 
 Kind regards,
 Martin List-Petersen
 
 
 
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-- 
Michael Bielicki
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Re: [Asterisk-Users] Faxing issues (no VoIP involved)

2004-11-09 Thread Andrew Kohlsmith
On November 9, 2004 05:44 am, Martin List-Petersen wrote:
 You could try:

 exten = _1NXXNXX,1,Dial,Zap/47/BYEXTENSION||d

 the d at the end means, that we are talking about a data call, that is
 passed through, taking, that you haven't set that yet.

As a datapoint I send and receive probably 50 or more faxes a day without any 
issues whatsoever.

PRI - *1 - IAX2 - *2 - Adit600 - 2 Fax machines

The IAX2 link is one hop (SDSL from our colo downtown to our office 2km 
away), *1 has a TE405P and *2 has a T100P.  I'm not using any kind of unusual 
dial command or options.

I kind of wondered what 'd' did differently, I'm interested in seeing if this 
helps Daniel's problem.

... We have one of *the* most picky fax machines around, too: a Canon iR3300.  
It refused to negotiate with several machines before we did anything at all 
involving VOIP.

-A.
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Re: [Asterisk-Users] Faxing issues (no VoIP involved)

2004-11-09 Thread John Koyle
On Tue, 09 Nov 2004 00:38:39 -0600, Daniel Jimenez [EMAIL PROTECTED] wrote:
 Hey guys.
 
 I'm having constant problems with faxing. All my calls come in via PRI
 to my t100p, then I have a TDM w/FXS ports that I have the fax machine
 plugged into.

Make sure your timing is being set correctly on the t1 from the telco.
 I had the exact same problem before I realized I was doing things
wrong.

Timing is set in the /etc/zaptel.conf file in the span section:
# My FXS channel bank uses internal timing
span=1,0,0,esf,b8zs
 ^
# SPAN 2 is the T1 to telco set it to get timing here
span=2,1,0,esf,b8zs
  ^

Once I fixed this, nearly all my fax troubles have gone away.

John
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[Asterisk-Users] Faxing issues (no VoIP involved)

2004-11-08 Thread Daniel Jimenez
Hey guys.
I'm having constant problems with faxing. All my calls come in via PRI 
to my t100p, then I have a TDM w/FXS ports that I have the fax machine 
plugged into.

About half the time the faxes come in half complete or garbled. I have 
echocan off. I'm not sure what else to try.

Anyone have any pointers?
Thanks,
--
Daniel Jimenez djimenez[at]pobox[dot]com
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