Re: [asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-18 Thread Rich Adamson

voiplist wrote:

On 7/17/06, Luki [EMAIL PROTECTED] wrote:

 We have 6 or 7 SPA-2000's which all work with other installs of
 Asterisk but can't get a single one to receive calls using Asterisk
 1.2.4.

Ha! You're right. I just got some too and didn't even think of testing
the ringer. Outgoing calls work fine, but incoming calls say Call 1
State: Ringing on the web interface and the call details are
displayed but the phone does not ring. It obviously gets the SIP
message that it should ring but it does not. Asterisk CLI also
confirms that device is ringing. Increasing the ring voltage did not
help either.

Needless to say the same phone works fine with SPA 1000, 1001 and 
Grandstream.


Interesting... any ideas what the heck is up with that? This is
software version 3.1.9(LSa). I can't upgrade the software because the
unit thinks it's not idle and hence does not start the upgrade
process. Kind of disappointing.

--Luki


Not sure this is exactly the problem we have, our call gets rejected
by the device for some odd reason. Not 100% sure at this point because
it's been a while, I am going to do more testing in a few minutes I
think.

Can those having trouble confirm their Asterisk version? The version I
am having issues with is 1.2.4, I have a slightly older version of
Asterisk which rings these ATAs just fine..


Have you tried using ethereal to look at the sip packet contents?

It would be interesting to see what the packet differences are for 
v1.2.4, v1.2.10, etc.


Best guess is that recent changes in sip may be constructing the packets 
in slightly different ways, and the spa boxes may be sensitive to those. 
If that guess is correct, not sure a sip debug would reflect the same 
level of detail contained in an ethereal trace.




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Re: [asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-18 Thread Patrick
On Mon, 2006-07-17 at 21:18 -0700, Luki wrote:
  We have 6 or 7 SPA-2000's which all work with other installs of
  Asterisk but can't get a single one to receive calls using Asterisk
  1.2.4.
 
 Ha! You're right. I just got some too and didn't even think of testing
 the ringer. Outgoing calls work fine, but incoming calls say Call 1
 State: Ringing on the web interface and the call details are
 displayed but the phone does not ring.
[snip]

Assuming you are talking about an analog phone hooked up to the ATA, I
remember reading somewhere that you may need to increase the voltage to
the phone. Try google.

Regards,
Patrick

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Re: [asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-18 Thread Rich Adamson

Patrick wrote:

On Mon, 2006-07-17 at 21:18 -0700, Luki wrote:

We have 6 or 7 SPA-2000's which all work with other installs of
Asterisk but can't get a single one to receive calls using Asterisk
1.2.4.

Ha! You're right. I just got some too and didn't even think of testing
the ringer. Outgoing calls work fine, but incoming calls say Call 1
State: Ringing on the web interface and the call details are
displayed but the phone does not ring.

[snip]

Assuming you are talking about an analog phone hooked up to the ATA, I
remember reading somewhere that you may need to increase the voltage to
the phone. Try google.


If I recall correctly, the OP said he already tried that and it didn't 
impact the issue.


Almost sounds like the code for Do Not Disturb was entered by someone, 
but I don't think the spa's remember those settings after a reboot.


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[asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-17 Thread | Rurouni Alucard |
When using Grandstreamg Handytone ATA everything works fine incoming/ougoing 
but when using Linksys SPA 2002 ATA 'sip show peers' marks those extensions 
as UNREACHABLE and can't receive calls, but they can call out.


Any Idea about possible reasons ?...


Rurouni,

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Re: [asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-17 Thread Martin Joseph


On Jul 17, 2006, at 6:37 PM, | Rurouni Alucard | wrote:

When using Grandstreamg Handytone ATA everything works fine 
incoming/ougoing but when using Linksys SPA 2002 ATA 'sip show peers' 
marks those extensions as UNREACHABLE and can't receive calls, but 
they can call out.


Any Idea about possible reasons ?...


Maybe it's registration is timing out?

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Re: [asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-17 Thread voiplist

On 7/17/06, | Rurouni Alucard | [EMAIL PROTECTED] wrote:

When using Grandstreamg Handytone ATA everything works fine incoming/ougoing
but when using Linksys SPA 2002 ATA 'sip show peers' marks those extensions
as UNREACHABLE and can't receive calls, but they can call out.

Any Idea about possible reasons ?...


Rurouni,

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We have 6 or 7 SPA-2000's which all work with other installs of
Asterisk but can't get a single one to receive calls using Asterisk
1.2.4. So far we have not been able to solve this problem and calling
Sipura support was just more work than I could deal with.

We are still looking for a solution to this problem also.
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Re: [asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-17 Thread Luki

We have 6 or 7 SPA-2000's which all work with other installs of
Asterisk but can't get a single one to receive calls using Asterisk
1.2.4.


Ha! You're right. I just got some too and didn't even think of testing
the ringer. Outgoing calls work fine, but incoming calls say Call 1
State: Ringing on the web interface and the call details are
displayed but the phone does not ring. It obviously gets the SIP
message that it should ring but it does not. Asterisk CLI also
confirms that device is ringing. Increasing the ring voltage did not
help either.

Needless to say the same phone works fine with SPA 1000, 1001 and Grandstream.

Interesting... any ideas what the heck is up with that? This is
software version 3.1.9(LSa). I can't upgrade the software because the
unit thinks it's not idle and hence does not start the upgrade
process. Kind of disappointing.

--Luki
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Re: [asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-17 Thread voiplist

On 7/17/06, Luki [EMAIL PROTECTED] wrote:

 We have 6 or 7 SPA-2000's which all work with other installs of
 Asterisk but can't get a single one to receive calls using Asterisk
 1.2.4.

Ha! You're right. I just got some too and didn't even think of testing
the ringer. Outgoing calls work fine, but incoming calls say Call 1
State: Ringing on the web interface and the call details are
displayed but the phone does not ring. It obviously gets the SIP
message that it should ring but it does not. Asterisk CLI also
confirms that device is ringing. Increasing the ring voltage did not
help either.

Needless to say the same phone works fine with SPA 1000, 1001 and Grandstream.

Interesting... any ideas what the heck is up with that? This is
software version 3.1.9(LSa). I can't upgrade the software because the
unit thinks it's not idle and hence does not start the upgrade
process. Kind of disappointing.

--Luki
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Not sure this is exactly the problem we have, our call gets rejected
by the device for some odd reason. Not 100% sure at this point because
it's been a while, I am going to do more testing in a few minutes I
think.

Can those having trouble confirm their Asterisk version? The version I
am having issues with is 1.2.4, I have a slightly older version of
Asterisk which rings these ATAs just fine..
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Re: [asterisk-users] LinkSys SPA 2002 ATA hardphone UNREACHABLE...!!!

2006-07-17 Thread Luki

Not sure this is exactly the problem we have, our call gets
rejected by the device for some odd reason.


I see. Here the call goes through just does not ring. Asterisk 1.2.7.1
and 1.2.10, no difference.  If I pick up, the call connects just fine
and is crystal clear. Just no rings :(.

Maybe it's DOA. But more than one?

--Luki
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