Re: [asterisk-users] Looking for a Snom expert

2008-05-09 Thread Johansson Olle E

9 maj 2008 kl. 03.52 skrev Thermal Wetland:

 On Wed, May 7, 2008 at 7:45 PM, Paul Hales [EMAIL PROTECTED]  
 wrote:

 Where are you located?


 We are located on the west coast.  The person could work remotely,  
 and we would pay (I should have said that in the first email!)

The west coast of Norway? :-)

(Sorry just couldn't resist. Don't assume that everyone on the list is  
in the US...)

Have a nice weekend, list!

/O

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Re: [asterisk-users] Looking for a Snom expert

2008-05-09 Thread Brent Davidson

(Sorry for top-posting.  Was just easier this time.)

I'm running Snom 300s with software version 7.1.30.  I don't think there 
is a whole lot different between them and the other phones apart from 
the number of buttons.  The Park Orbit thing was really sort of tricky.  
There's a setting that wasn't documented that had to be turned on before 
it would work.


When configuring the SIP Identity, on the SIP tab, you want to be sure 
Extension Monitoring Call Pickup List is set to on.  Not sure if it's 
still needed, but I also check the Support broken registrar function.


To set up the park orbit, I picked one programmable function key, 
assigned its type as Park Orbit and typed 700 (the code I set in 
features.conf) in the number field.  I then created 2 buttons to handle 
the 2 parking extensions (we only have 2 lines) and set them as 
extensions as 701 and 702 (all you have to type is the number.  The rest 
of the sip code is added when you press save.).  When a user presses the 
Park/Hold button it places the call in the parking lot and lights up the 
LED beside the appropriate extension button that can be used to retrieve 
the calls.


Here's the appropriate sections of the config files:

** features.conf **

[general]
parkext = 700  ; What extension to dial to park
parkpos = 701-702  ; What extensions to park calls on. 
These needs to be
   ; numeric, as Asterisk starts from 
the start position
   ; and increments with one for the 
next parked call.

context = parkedcalls  ; Which context parked calls are in
parkingtime = 200  ; Number of seconds a call can be 
parked for

   ; (default is 45 seconds)
;courtesytone = beep; Sound file to play to the parked 
caller

   ; when someone dials a parked call
   ; or the Touch Monitor is 
activated/deactivated.
;parkedplay = caller; Who to play the courtesy tone to 
when picking up a parked call
   ; one of: parked, caller, both  
(default is caller)

;adsipark = yes ; if you want ADSI parking announcements
;findslot = next   ; Continue to the 'next' free 
parking space.

   ; Defaults to 'first' available
parkedmusicclass=default; This is the MOH class to use for 
the parked channel
   ; as long as the class is not set on 
the channel directly
   ; using 
Set(CHANNEL(musicclass)=whatever) in the dialplan



** sip.conf **
[general]
context=internal
allowguest=no
allowoverlap=no
allowtransfer=yes
notifyhold=yes
bindport=5060
bindaddr=0.0.0.0
srvlookup=yes
pedantic=no
vmexten=internal
;vmexten=*97
disallow=all
allow=ulaw
;allow=ilbc
mohinterpret=default
mohsuggest=default
language=en
useragent=PBX
;dtmfmode = info
fromdomain=10.10.50.253
relaxdtmf=yes
allowsubscribe=yes
subscribecontext=internal
notifyringing=yes
notifyhold=yes
limitonpeers=yes
call-limit=10


[10]
username=10
host=dynamic
type=friend
context=internal
secret=password
subscribecontext=internal
dtmfmode=rfc2833
defaultip=10.10.50.250
[EMAIL PROTECTED]
;subscribemwi=yes
vmexten=voicemail
disallow=all
allow=ulaw
call-limit=10

Note:  The call-limit is added because we have an operator queue and we 
were getting a bunch of error messages in the log before I added this line.


I do all of my normal dial-plan in AEL format, but couldn't make the 
hints work with AEL, so had to build an extensions.conf file to make the 
park orbit pickup button work.  This is also how you do Sip Presence 
indication


** extensions.conf **
[test]
include = parkedcalls

exten = 701,hint,park:[EMAIL PROTECTED]
exten = 701,1,ParkedCall(701)

exten = 702,hint,park:[EMAIL PROTECTED]
exten = 702,1,ParkedCall(702)

And here's the relevant part of my extensions.ael:

context internal {
 includes {
   parkedcalls;   --These two lines are the really 
important lines

   test;  --to make the park orbits work.
 }
 o = {
   goto operator|s|1;
 }
 voicemail = {
   Playback(silence/1);
   VoiceMailMain(${CALLERID(num)[EMAIL PROTECTED]);
   Hangup;
 }
 10 = {
   Queue (operator|tTnHr|||30);
   Voicemail([EMAIL PROTECTED]|u);
   Hangup;
 }
 11 = {
//  internal-ext(${EXTEN},SIP/${EXTEN});
   Queue (operator|tTnHr|||30);
   Voicemail([EMAIL PROTECTED]|u);
   Hangup;
 }
 12 = {
   internal-ext(${EXTEN},SIP/${EXTEN});
   Hangup;
 }
 13 = {
   internal-ext(${EXTEN},SIP/${EXTEN});
   Hangup;
 }
 14 = {
   internal-ext(${EXTEN},SIP/${EXTEN});
   Hangup;
 }
 15 = {
   internal-ext(${EXTEN},SIP/${EXTEN});
   Hangup;
 }
 911 = {
   Dial(${Trunk}/911,,t);
   Hangup;
 }
  = {
   goto admin|s|1;
 }
 9998 = {
   Playback(silence/1);
   VoiceMailMain(${CALLERID(num)[EMAIL 

Re: [asterisk-users] Looking for a Snom expert

2008-05-08 Thread Brent Davidson
Which phones are you using and what software revision.  I've had a crash 
course in Snom phone lately and can probably help with at least the park 
orbits.


-Brent

Thermal Wetland wrote:
I would like to hire someone to help us tweak our asterisk system for 
Snom phones. 


We would like to enable things like:
One touch recording
One touch park orbits
Presence

Please contact off-list if you will be able to help.

Thermal

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Re: [asterisk-users] Looking for a Snom expert

2008-05-08 Thread Thermal Wetland
On Thu, May 8, 2008 at 5:20 AM, Brent Davidson [EMAIL PROTECTED]
wrote:

  Which phones are you using and what software revision.  I've had a crash
 course in Snom phone lately and can probably help with at least the park
 orbits.

 -Brent



Brent,

We have the phones in the lab, we have 1 - 370, 1 - 360  2 - 320.  If we
can make them work, we will certainly purchase more.  I find their
software/manuals very confusing.  I can't find any user guide for the 370,
the CD that came with the phone had a manual for the 360.  We would be able
to use any software version that worked the best/stable.

I will be willing to compensate someone for their time.

Thermal
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[asterisk-users] Looking for a Snom expert

2008-05-07 Thread Thermal Wetland
I would like to hire someone to help us tweak our asterisk system for Snom
phones.

We would like to enable things like:
One touch recording
One touch park orbits
Presence

Please contact off-list if you will be able to help.

Thermal
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Re: [asterisk-users] Looking for a Snom expert

2008-05-07 Thread Paul Hales

Where are you located? 

That will help with getting contacted by someone local

PaulH


On Wed, 2008-05-07 at 19:31 -1000, Thermal Wetland wrote:
 I would like to hire someone to help us tweak our asterisk system for
 Snom phones.  
 
 We would like to enable things like:
 One touch recording
 One touch park orbits
 Presence
 
 Please contact off-list if you will be able to help.
 
 Thermal
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