Re: [asterisk-users] Microsoft CRM Integration

2013-07-16 Thread Steven Howes
On 16 Jul 2013, at 04:10, Klaverstyn, David C wrote:
 I’m hoping someone can recommend a method to integrate Microsoft CRM with 
 Asterisk.  Preferably an open source product otherwise a commercial product.

Hi,

You've not said what you're trying to integrate... Creating tasks for calls, 
contact lookups, automatic case creation. Either way, all possible with ODBC 
and FreeTDS.

Steve--
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Re: [asterisk-users] Microsoft CRM Integration

2013-07-16 Thread A J Stiles
On Tuesday 16 July 2013, Klaverstyn, David C wrote:
 Hi All,
 
 I'm hoping someone can recommend a method to integrate Microsoft CRM with
 Asterisk.  Preferably an open source product otherwise a commercial
 product.

Well, that's a bit of a vague request.  If you just want to add the facility 
to click on a phone number in some HTML and set up a call, you can easily do 
that with no more than a simple CGI script.  What sort of integration were you 
hoping to add?

I'm not familiar with Microsoft anything; but if their CRM product has an API 
for writing plugins, then it should be possible to add Asterisk integration.  
Of course, being Microsoft, they may well -not- support user-written plugins   
(or pretend to, but deliberately make it hard for you to persuade them to 
work)  precisely in order to force you to pay for their proprietary 
extensions.


-- 
AJS

Answers come *after* questions.

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Re: [asterisk-users] Microsoft CRM Integration

2013-07-16 Thread David Wessell
http://www.camrivox.com/products/flexor-cti-dynamics-crm/
--
Ringfree Communications
David Wessell
828-575-0030 x101

From: Steven Howes steve-li...@geekinter.netmailto:steve-li...@geekinter.net
Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.commailto:asterisk-users@lists.digium.com
Date: Tuesday, July 16, 2013 4:13 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.commailto:asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Microsoft CRM Integration

On 16 Jul 2013, at 04:10, Klaverstyn, David C wrote:
I'm hoping someone can recommend a method to integrate Microsoft CRM with 
Asterisk.  Preferably an open source product otherwise a commercial product.

Hi,

You've not said what you're trying to integrate... Creating tasks for calls, 
contact lookups, automatic case creation. Either way, all possible with ODBC 
and FreeTDS.

Steve
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[asterisk-users] Microsoft CRM Integration

2013-07-15 Thread Klaverstyn, David C
Hi All,

I'm hoping someone can recommend a method to integrate Microsoft CRM with 
Asterisk.  Preferably an open source product otherwise a commercial product.

Regards
David Klaverstyn

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