[asterisk-users] Mitel integration
Hi, A potential client (hotel) has a Property Management System that talks the Mitel protocol to their current Mitel PBX in order to receive CDRs (which end up being rated by the PMS system and charged back to guests). Does anyone know of any (free or otherwise) docs on this protocol, or better still have experience interfacing asterisk in a hotel situation like this? The PMS developers claim that the Mitel spec is proprietary, and that they cannot give it to me, and are basically unwilling to try and develop a method with us to integrate directly. Funny enough they also claim that just about every traditional PBX emulates this protocol for integration with PMS systems, so they say that if I can manage to do the same I will instantly integrate with MANY PMS systems. Sounds good to me, but without the spec I'm stuck in a catch 22! Thanks, j -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Mitel integration
On 27 Jan 2010, at 15:48, Jeff LaCoursiere wrote: Sounds good to me, but without the spec I'm stuck in a catch 22! tcpdump? (assuming IP). Bet its fairly simple plain text or something. Steve -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Mitel integration
the mitel 3300 sends SMDR on TCP 1752. It spews software and hardware logs in the same manner, different ports. On 1/27/2010 11:00 AM, Steve Howes said: On 27 Jan 2010, at 15:48, Jeff LaCoursiere wrote: Sounds good to me, but without the spec I'm stuck in a catch 22! tcpdump? (assuming IP). Bet its fairly simple plain text or something. Steve attachment: Mark_Wiater.vcf-- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Mitel integration
On Wed, 27 Jan 2010, Mark Wiater wrote: the mitel 3300 sends SMDR on TCP 1752. It spews software and hardware logs in the same manner, different ports. This particular model (need to get the model number) has a serial connection. I'm all for putting a serial sniffer between them (if they let me!), but was really hoping someone had already done this and could give me a headstart. I'll investigate the ethernet options, though, as that would make more sense anyway! If the PMS will talk over ethernet I'll try to pretend to be a 3300. Cheers, j On 1/27/2010 11:00 AM, Steve Howes said: On 27 Jan 2010, at 15:48, Jeff LaCoursiere wrote: Sounds good to me, but without the spec I'm stuck in a catch 22! tcpdump? (assuming IP). Bet its fairly simple plain text or something. Steve -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Mitel integration
Having looked at the outputs into PMS they are very simple stop start records. Line by line text that can easily be recreated. They have about 4-5 fields, origin number, destination, time of call, duration, or similar things Usually they go out via a serial port or TCP port expecting a terminal to receive them so plugging into them will quickly show you what you need. Its not that you need to match the Mitel, you need to match the PMS. Best to talk to them but I have looked at it for a couple of customers who are still deciding and helped them fix their PBXs when they broke and its pretty straight forward. You just need to be able to output to either a serial or TCP port . Cheers Duncan On 28/01/2010, at 6:01 AM, Jeff LaCoursiere wrote: On Wed, 27 Jan 2010, Mark Wiater wrote: the mitel 3300 sends SMDR on TCP 1752. It spews software and hardware logs in the same manner, different ports. This particular model (need to get the model number) has a serial connection. I'm all for putting a serial sniffer between them (if they let me!), but was really hoping someone had already done this and could give me a headstart. I'll investigate the ethernet options, though, as that would make more sense anyway! If the PMS will talk over ethernet I'll try to pretend to be a 3300. Cheers, j On 1/27/2010 11:00 AM, Steve Howes said: On 27 Jan 2010, at 15:48, Jeff LaCoursiere wrote: Sounds good to me, but without the spec I'm stuck in a catch 22! tcpdump? (assuming IP). Bet its fairly simple plain text or something. Steve -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
