Re: [asterisk-users] MyFuel Express FO - Shortcomings **PLEASE DELETE THREAD**
On 07/13/2010 08:27 AM, Alphonse Ogulla wrote: > My sincere apologies for inadvertently sending this mail note to this > list which happens to be the first entry in my address book. > > If you are a list administrator, kindly delete this thread from the list. > > My apologies once again and please do not reply. Threads cannot be deleted from the list; once messages are posted, they appear in the archives (of which there are many) and are delivered to thousands of subscribers. Sorry. -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA skype: kpfleming | jabber: kflem...@digium.com Check us out at www.digium.com & www.asterisk.org -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MyFuel Express FO - Shortcomings **PLEASE DELETE THREAD**
My sincere apologies for inadvertently sending this mail note to this list which happens to be the first entry in my address book. If you are a list administrator, kindly delete this thread from the list. My apologies once again and please do not reply. Rgds, Alphonse On Tue, Jul 13, 2010 at 4:04 PM, Steve Howes wrote: > Did you mean to send this to a mailing list?.. > > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MyFuel Express FO - Shortcomings
Did you mean to send this to a mailing list?.. S On 13 Jul 2010, at 13:33, Alphonse Ogulla wrote: > Re-sent copying UNON and Expand Technologies. Apologies for the omission. > > Rgds, > Alphonse > > On Tue, Jul 13, 2010 at 3:27 PM, Alphonse Ogulla wrote: > Dear Esther, > > The foregoing mail notes sent to Expand Technology refer, in view that you > were not copied in the initial correspondence. > > We were hoping that Expand Technology would make a comeback today with a > course of action to resolve certain shortcomings flagged in MyFuel Express > but unfortunately this has not been the case. > > Kindly contact Expand Technology and make it clear that we need the five > critical elements resolved in the next 7 days to enable us progress with the > system upgrade as planned. > > An improved version of MyFuel Express should be released speedily without > unnecessary mention to the ToR, more so because we are requesting minute > revision to code in beta stage and not significant modification or new > functionality in a final product. > > Please follow up on our behalf and revert with firmed up dates when we can > get a new version of MyFuel Express without the listed drawbacks. > > Best Regards, > Alphonse Ogulla > > > -- Forwarded message -- > From: Jacques de Gersigny > Date: Mon, Jul 12, 2010 at 8:34 PM > Subject: Re: MyFuel Express FO - Shortcomings > To: Alphonse Ogulla > Cc: Lovena Modelly , James Gathoga > , Simon Beamish , > Sanjita Sehmi , Sheila Cardovillis > > > > Hi Alphonse, Simon, > I'm in a Business trip and I will get back on monday next. > Rgds, > JDG > > > On 8 July 2010 16:05, Alphonse Ogulla wrote: > Dear Jacques, > We tried getting you on phone in the office at noon (Kenya time) but > unfortunately you had stepped out for lunch. We however managed to get hold > of Lovena and briefly deliberated the critical items in the ensuing email. In > principle, we agreed to address these drawbacks in the following manner: > > 1) Expand Technologies to resolve items 1a (card printing) and 1c (bank card > & cheque payment currency) without further deliberations.. > 2) Refer to the final signed TOR for items 1b (card transfer) and 1d (FO > direct topup). I shall get the final TOR from Easther Wanjoga of Kenya Shell > Ltd. > 3) Lastly, Expand Technologies to check if the chip card has "sufficient" > space to store the expiry date in order to implement item 1e (card validity). > > I'm also made to understand that you called Simon Beamish and discussed > further the items listed above. Kindly look into these issues keenly and > revert with a proposal on headway latest by Monday 12th July AM. Please > remember to copy Shell in your rejoinder. > > Looking forward to hearing from you soon. > > Best Regards, > Alphonse Ogulla > Tel: +254 20 7621510 > Mobile: +254 723 465172 > > > On Mon, Jul 5, 2010 at 12:15 PM, Alphonse Ogulla wrote: > Dear Jacques et alia, > > We have identified certain shortcomings in MyFuel Express Front Office (FO) > software that we need rectified as soon as possible and in-time for the go > live scheduled for next month. The critical elements should be given > uttermost priority as it is impossible to commence printing and issuing of > cards with the listed drawbacks still in place. > > 1) CRITICAL ELEMENTS > > a) Card Printing and Personalisation > Increase padding on the left margin so that the card holder name, description > and vehicle registration do not print on the UN logo. > > b) Card Transfer > The required functionality should be transfer of card value on the e-purse > and not transfer of the card-holder particulars to another card as is > currently the case. > > c) Local Epurse Remote Top-up (Bank card & cheque payment) > Currently only the cash top-up function has the option of selecting the > paying currency. A similar option is required for the bank card and cheque > top-up since many clients run US$ transactions on their credit/debit bank > cards. Similarly, US$ account holders have cheque books for US$ transactions > only. > > d) Front Office Direct Top-up > The FO lacks direct top-up capability whereas there is a card reader/writer > directly connected to the FO. A work-around has been implemented by > connecting a hand held POS to the Ethernet network to download and effect the > actual top-up on the card. This two step procedure is time consuming and > shall drastically slow down the top-up process at the station. > > e) Client Management - Card Validity > Provide entry for expiry date i.e. dd/mm/ instead of number of years > since client contracts expire on specific dates and not at the end of the > year. > > 2) IMPROVEMENTS > > a) User Management -> User Rights > Group the list of functions into various roles to ease creation of a new > user. We acknowledge that new users shall not be created frequently but > currently one has to chose from over 200 different functio
Re: [asterisk-users] MyFuel Express FO - Shortcomings
Re-sent copying UNON and Expand Technologies. Apologies for the omission. Rgds, Alphonse On Tue, Jul 13, 2010 at 3:27 PM, Alphonse Ogulla wrote: > Dear Esther, > > The foregoing mail notes sent to Expand Technology refer, in view that you > were not copied in the initial correspondence. > > We were hoping that Expand Technology would make a comeback today with a > course of action to resolve certain shortcomings flagged in MyFuel Express > but unfortunately this has not been the case. > > Kindly contact Expand Technology and make it clear that we need the five > critical elements resolved in the next 7 days to enable us progress with the > system upgrade as planned. > > An improved version of MyFuel Express should be released speedily without > unnecessary mention to the ToR, more so because we are requesting minute > revision to code in beta stage and not significant modification or new > functionality in a final product. > > Please follow up on our behalf and revert with firmed up dates when we can > get a new version of MyFuel Express without the listed drawbacks. > > Best Regards, > Alphonse Ogulla > > > -- Forwarded message -- > From: Jacques de Gersigny > Date: Mon, Jul 12, 2010 at 8:34 PM > Subject: Re: MyFuel Express FO - Shortcomings > To: Alphonse Ogulla > Cc: Lovena Modelly , James Gathoga < > j.gath...@expand-technology.com>, Simon Beamish , > Sanjita Sehmi , Sheila Cardovillis < > sheila.cardovil...@unon.org> > > > Hi Alphonse, Simon, > I'm in a Business trip and I will get back on monday next. > Rgds, > JDG > > > On 8 July 2010 16:05, Alphonse Ogulla wrote: > >> Dear Jacques, >> We tried getting you on phone in the office at noon (Kenya time) but >> unfortunately you had stepped out for lunch. We however managed to get hold >> of Lovena and briefly deliberated the critical items in the ensuing email. >> In principle, we agreed to address these drawbacks in the following manner: >> >> 1) Expand Technologies to resolve items 1a (card printing) and 1c (bank >> card & cheque payment currency) without further deliberations.. >> 2) Refer to the final signed TOR for items 1b (card transfer) and 1d (FO >> direct topup). I shall get the final TOR from Easther Wanjoga of Kenya Shell >> Ltd. >> 3) Lastly, Expand Technologies to check if the chip card has "sufficient" >> space to store the expiry date in order to implement item 1e (card >> validity). >> >> I'm also made to understand that you called Simon Beamish and discussed >> further the items listed above. Kindly look into these issues keenly and >> revert with a proposal on headway latest by Monday 12th July AM. Please >> remember to copy Shell in your rejoinder. >> >> Looking forward to hearing from you soon. >> >> Best Regards, >> Alphonse Ogulla >> Tel: +254 20 7621510 >> Mobile: +254 723 465172 >> >> >> On Mon, Jul 5, 2010 at 12:15 PM, Alphonse Ogulla wrote: >> >>> Dear Jacques et alia, >>> >>> We have identified certain shortcomings in MyFuel Express Front Office >>> (FO) software that we need rectified as soon as possible and in-time for the >>> go live scheduled for next month. The critical elements should be given >>> uttermost priority as it is impossible to commence printing and issuing of >>> cards with the listed drawbacks still in place. >>> >>> 1) CRITICAL ELEMENTS >>> >>> a) Card Printing and Personalisation >>> Increase padding on the left margin so that the card holder name, >>> description and vehicle registration do not print on the UN logo. >>> >>> b) Card Transfer >>> The required functionality should be transfer of card value on the >>> e-purse and not transfer of the card-holder particulars to another card as >>> is currently the case. >>> >>> c) Local Epurse Remote Top-up (Bank card & cheque payment) >>> Currently only the cash top-up function has the option of selecting the >>> paying currency. A similar option is required for the bank card and cheque >>> top-up since many clients run US$ transactions on their credit/debit bank >>> cards. Similarly, US$ account holders have cheque books for US$ transactions >>> only. >>> >>> d) Front Office Direct Top-up >>> The FO lacks direct top-up capability whereas there is a card >>> reader/writer directly connected to the FO. A work-around has been >>> implemented by connecting a hand held POS to the Ethernet network to >>> download and effect the actual top-up on the card. This two step procedure >>> is time consuming and shall drastically slow down the top-up process at the >>> station. >>> >>> e) Client Management - Card Validity >>> Provide entry for expiry date i.e. dd/mm/ instead of number of years >>> since client contracts expire on specific dates and not at the end of the >>> year. >>> >>> 2) IMPROVEMENTS >>> >>> a) User Management -> User Rights >>> Group the list of functions into various roles to ease creation of a new >>> user. We acknowledge that new users shall not be created frequently but >>> currently one has to chose from over 200 differe
