[asterisk-users] Need help on Music on Hold

2006-11-17 Thread gc
I am testing asterisk (version 1.2.12.1) on a Dell 1950 server and have this 
strange problem on music on hold.
When I called into a queue using SIP from PSTN line which goes through our 
cisco gateway (cisco 5300), asterisk will start play music on hold. But this 
MOH seems at voice activation mode. That is only when I make noice on my end 
then I can hear music otherwise I will hear silence. I have another asterisk 
(version 1.2.9.1) running on an older Dell server and MOH works fine for call 
from PSTN. So my guess is that maybe there is some settings in asterisk cause 
this problem.

Any suggestion about this problem?

GG ___
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Re: [asterisk-users] Need help on Music on Hold

2006-11-17 Thread bas
Hi,

Do you have vad disabled in your dial-peer voice XX voip dial-peer?

What kind of MOH are you using; asterisk native or an external player like 
mpg123?

--basv

On Fri, Nov 17, 2006 at 08:41:49AM -0500, gc wrote:
 I am testing asterisk (version 1.2.12.1) on a Dell 1950 server and have this 
 strange problem on music on hold.
 When I called into a queue using SIP from PSTN line which goes through our 
 cisco gateway (cisco 5300), asterisk will start play music on hold. But this 
 MOH seems at voice activation mode. That is only when I make noice on my end 
 then I can hear music otherwise I will hear silence. I have another asterisk 
 (version 1.2.9.1) running on an older Dell server and MOH works fine for call 
 from PSTN. So my guess is that maybe there is some settings in asterisk cause 
 this problem.
 
 Any suggestion about this problem?
 
 GG
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Re: [asterisk-users] Need help on Music on Hold

2006-11-17 Thread Zeeshan Zakaria

Its Cisco. Please disable VAD and voice compression in your Cisco equipment.
I had exactly the same problem which haunted me for more than a year and I
tried everything, asked everyone, and no one could solve the problem, until
the service provider told me they had some voice compression feature enabled
on their Cisco equipment for bandwidth saving. Once they turned it off and
let G711 pass through as is, MoH started to work perfectly fine.
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