Re: [asterisk-users] Newbie Polycom: DND answered as on the phone instead of not available

2008-03-31 Thread Scott Plante
SIP response 486 Busy Here is returned unless a divert contact is set 
up in the phone config. I did a search through the SIP 3.0 Admin Guide 
and didn't see any way of returning a different SIP response.

http://www.polycom.com/common/documents/support/setup_maintenance/products/voice/SoundPointIP_SoundStationIP_AdminGuide_SIP3_0_Eng_Rev_A.pdf

Andreas van dem Helge wrote:
 What is your extensions.conf setup? that has alot to do with it (I
 strongly suggest you use macros.) What SIP NNN code does the phone
 return when DND?

 On Mon, Mar 17, 2008 at 2:00 AM, Lee, John (Sydney)
 [EMAIL PROTECTED] wrote:
   
 I am using Polycom IP600 phone.  If I call a phone which has DND (do not
  disturb) enabled, the message to the caller will be The person on
  extension ... is on the phone, please leave a message 

  Is there a way to pick the person ... not available message instead?

 


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Re: [asterisk-users] Newbie Polycom: DND answered as on the phone instead of not available

2008-03-28 Thread Scott Plante
There is a sip.cfg entry divert.dnd.x.contact that is supposed to be 
where the call goes if DND is enabled. You could presumably set that to 
* plus the extention to go to the extension's voicemail, or to some 
other dialplan to play whatever you want, though I haven't tried it.


Lee, John (Sydney) wrote:
 I am using Polycom IP600 phone.  If I call a phone which has DND (do not
 disturb) enabled, the message to the caller will be The person on
 extension ... is on the phone, please leave a message 

 Is there a way to pick the person ... not available message instead?

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Re: [asterisk-users] Newbie Polycom: DND answered as on the phone instead of not available

2008-03-28 Thread Andreas van dem Helge
What is your extensions.conf setup? that has alot to do with it (I
strongly suggest you use macros.) What SIP NNN code does the phone
return when DND?

On Mon, Mar 17, 2008 at 2:00 AM, Lee, John (Sydney)
[EMAIL PROTECTED] wrote:
 I am using Polycom IP600 phone.  If I call a phone which has DND (do not
  disturb) enabled, the message to the caller will be The person on
  extension ... is on the phone, please leave a message 

  Is there a way to pick the person ... not available message instead?

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[asterisk-users] Newbie Polycom: DND answered as on the phone instead of not available

2008-03-17 Thread Lee, John (Sydney)
I am using Polycom IP600 phone.  If I call a phone which has DND (do not
disturb) enabled, the message to the caller will be The person on
extension ... is on the phone, please leave a message 

Is there a way to pick the person ... not available message instead?

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Re: [asterisk-users] Newbie Polycom: DND answered as on the phone instead of not available

2008-03-17 Thread Paul Hales

Hmmm - the issue is more that the Polycom is generating a 'busy' when it
is dialled on DND. This is not really an Asterisk issue.

You could have a look at the dial setup you are using (such as
macro-stdexten) and set it to play the unavailable message for for busy.

PaulH


On Mon, 2008-03-17 at 17:00 +1100, Lee, John (Sydney) wrote:
 I am using Polycom IP600 phone.  If I call a phone which has DND (do not
 disturb) enabled, the message to the caller will be The person on
 extension ... is on the phone, please leave a message 
 
 Is there a way to pick the person ... not available message instead?
 
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