Re: [asterisk-users] OT: Wireless headset / phone combination

2010-04-06 Thread Michael Graves
On Tue, 06 Apr 2010 20:49:50 +1200, Alec Davis wrote:

>
>Seconded - I've clients with the Plantronics CS60 and CS70's with the HL10's
>on a combination of Snom and Grandstream GXP2000 desk phones. A bit extra
>desk spaghetti, but they think it's worth it...
>
>
>Seems like it's either 2 or 3 devices to make this work.
>The lifter is not required, as mostly operators are sitting at stations,
>wired headsets ensures this :)  
>
>I had in mind something like the "Zultys ZIP 4x5 IP Phone" and it's
>bluetooth headset. But they're old now.

Yes, old and unsupported. These have not been manufactured for quite
some time. I had one and thought it very promising but the hardware
quality was not what I had hoped.

>And I do wonder, how long do the batteries last on a charge, a call centre
>operator could be talking for a good period of the day.

I might have hoped that snom would use one of the USB ports on the 820
or 870 models to provide support for a Bluetooth headset.

The Cisco SPA-525G supports Bluetooth, as does the Aastra 6739i. Both
are higher end models.

Myself I rely upon a Counterpath soft phone and use the Plantronics
Savi Go, which comes with a Class 1 Bluetooth USB dongle. It works
great with my desktop and my cell phone. 



--
Michael Graves
mgravesmstvp.com
http://www.mgraves.org
o713-861-4005
c713-201-1262
sip:mgra...@mstvp.onsip.com
skype mjgraves
Twitter mjgraves




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Re: [asterisk-users] OT: Wireless headset / phone combination

2010-04-06 Thread Alec Davis

Seconded - I've clients with the Plantronics CS60 and CS70's with the HL10's
on a combination of Snom and Grandstream GXP2000 desk phones. A bit extra
desk spaghetti, but they think it's worth it...


Seems like it's either 2 or 3 devices to make this work.
The lifter is not required, as mostly operators are sitting at stations,
wired headsets ensures this :)  

I had in mind something like the "Zultys ZIP 4x5 IP Phone" and it's
bluetooth headset. But they're old now.

And I do wonder, how long do the batteries last on a charge, a call centre
operator could be talking for a good period of the day.

Alec Davis


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Re: [asterisk-users] OT: Wireless headset / phone combination

2010-04-06 Thread Gordon Henderson
On Mon, 5 Apr 2010, Warren Selby wrote:

> On Mon, Apr 5, 2010 at 9:37 PM, Alec Davis  wrote:
>
>>  I've been asked for recommendations for a small call centre, an ethernet
>> SIP deskphone with a wireless headset.
>>
>> Similar approach would be a mobile phone with bluetooth head set.
>>
>>  Either I've not looked hard enough, or there isn't much on offer.
>>
>> Alec Davis
>>
>>
> I guess the main question would be how much are you willing to spend?  You
> can get some good wireless headsets from Plantronics for around $200
> (includes the headset, base, and lifter for the phone).  I have a client
> that uses several CS55 headsets with the HL10 lifter and they're very happy
> with them.

Seconded - I've clients with the Plantronics CS60 and CS70's with the 
HL10's on a combination of Snom and Grandstream GXP2000 desk phones. A bit 
extra desk spaghetti, but they think it's worth it...

Plantronics also have a USB cordless headset too - for use with a 
soft-phone (although I'm not sure how it sends the 'answer' signal back to 
the PC/softphone)

Another client of mine uses Siemens DECT phones with a wired headset to 
the phone (standard 2.5mm jack - so most mobile headsets work) clip the 
phone to their belt (or put it in their pocket) and off they go.. It's a 
cheaper solution to the Plantronics at the expense of a bit of fiddle 
factor...

Gordon

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Re: [asterisk-users] OT: Wireless headset / phone combination

2010-04-05 Thread Warren Selby
On Mon, Apr 5, 2010 at 9:37 PM, Alec Davis  wrote:

>  I've been asked for recommendations for a small call centre, an ethernet
> SIP deskphone with a wireless headset.
>
> Similar approach would be a mobile phone with bluetooth head set.
>
>  Either I've not looked hard enough, or there isn't much on offer.
>
> Alec Davis
>
>
I guess the main question would be how much are you willing to spend?  You
can get some good wireless headsets from Plantronics for around $200
(includes the headset, base, and lifter for the phone).  I have a client
that uses several CS55 headsets with the HL10 lifter and they're very happy
with them.

-- 
Thanks,
--Warren Selby
http://www.selbytech.com
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[asterisk-users] OT: Wireless headset / phone combination

2010-04-05 Thread Alec Davis
I've been asked for recommendations for a small call centre, an ethernet SIP
deskphone with a wireless headset.
 
Similar approach would be a mobile phone with bluetooth head set.
 
Either I've not looked hard enough, or there isn't much on offer.
 
Alec Davis
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