Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-29 Thread James Lamanna
On Thu, Jun 4, 2009 at 11:08 AM, James Lamannajlama...@gmail.com wrote:
 Hi,
 I have a serious problem with Asterisk 1.4.18.
 Every so often, usually after Asterisk has been running for a few days
 consistently, phones start dropping registrations.
 However, when this happens, doing a sip show peer on those
 extensions shows them as OK.
 Therefore, I have no way to tell this problem is happening until
 customers start calling.
 The only way to fix it is to completely restart Asterisk.

 Has anyone experienced this? This is a serious problem.
 I've poured over the logs while and after this happens and there is
 nothing in the logs that would suggest there is a problem.

 This is a production server, so I can't just upgrade Asterisk to the
 latest 1.4 version.

I know people have suggested upgrading the server, but I'm not in a
position to do that right now.
However, I believe there is a symptom. When I do a sip show peer on an
affected phone,
the expire time is NEGATIVE. I think this might be contributing to the
problem, and why Asterisk
thinks the phone is still registered.

Thanks.

-- James

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Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-29 Thread Danny Nicholas
Why can't you just do a daily/weekly cron to restart when convenient in
off/slow hours for local time.  Is your business constantly on-line 24/7?

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of James Lamanna
Sent: Monday, June 29, 2009 3:23 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Phones dropping registration,but asterisk
thinks phones are still registered

On Thu, Jun 4, 2009 at 11:08 AM, James Lamannajlama...@gmail.com wrote:
 Hi,
 I have a serious problem with Asterisk 1.4.18.
 Every so often, usually after Asterisk has been running for a few days
 consistently, phones start dropping registrations.
 However, when this happens, doing a sip show peer on those
 extensions shows them as OK.
 Therefore, I have no way to tell this problem is happening until
 customers start calling.
 The only way to fix it is to completely restart Asterisk.

 Has anyone experienced this? This is a serious problem.
 I've poured over the logs while and after this happens and there is
 nothing in the logs that would suggest there is a problem.

 This is a production server, so I can't just upgrade Asterisk to the
 latest 1.4 version.

I know people have suggested upgrading the server, but I'm not in a
position to do that right now.
However, I believe there is a symptom. When I do a sip show peer on an
affected phone,
the expire time is NEGATIVE. I think this might be contributing to the
problem, and why Asterisk
thinks the phone is still registered.

Thanks.

-- James

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Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-29 Thread Christopher Stamper
On Mon, Jun 29, 2009 at 4:23 PM, James Lamanna jlama...@gmail.com wrote:

 On Thu, Jun 4, 2009 at 11:08 AM, James Lamannajlama...@gmail.com wrote:
  Hi,
  I have a serious problem with Asterisk 1.4.18.
  Every so often, usually after Asterisk has been running for a few days
  consistently, phones start dropping registrations.
  However, when this happens, doing a sip show peer on those
  extensions shows them as OK.
  Therefore, I have no way to tell this problem is happening until
  customers start calling.
  The only way to fix it is to completely restart Asterisk.
 
  Has anyone experienced this?


Yes, I've experienced the same thing. Not sure right now what Asterisk
version I'm using, prob the latest in the Ubuntu 8.04 repos.

Just my 2c, fwiw.


-- 
Christopher Stamper

Email: christopherstam...@gmail.com
Web: http://tinyurl.com/2ooncg
gTalk: http://tinyurl.com/6e359r
Skype: cdstamper
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Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-29 Thread James Lamanna
 Why can't you just do a daily/weekly cron to restart when convenient in
 off/slow hours for local time.  Is your business constantly on-line 24/7?


I have tried that. Unfortunately restart when convenient doesn't
always seem to actually restart
asterisk, presumably because there are stuck calls or something. Very
annoying as well.

-- James

On Thu, Jun 4, 2009 at 11:08 AM, James Lamannajlama...@gmail.com wrote:
 Hi,
 I have a serious problem with Asterisk 1.4.18.
 Every so often, usually after Asterisk has been running for a few days
 consistently, phones start dropping registrations.
 However, when this happens, doing a sip show peer on those
 extensions shows them as OK.
 Therefore, I have no way to tell this problem is happening until
 customers start calling.
 The only way to fix it is to completely restart Asterisk.

 Has anyone experienced this? This is a serious problem.
 I've poured over the logs while and after this happens and there is
 nothing in the logs that would suggest there is a problem.

 This is a production server, so I can't just upgrade Asterisk to the
latest 1.4 version.

 I know people have suggested upgrading the server, but I'm not in a
 position to do that right now.
 However, I believe there is a symptom. When I do a sip show peer on an
 affected phone,
 the expire time is NEGATIVE. I think this might be contributing to the
 problem, and why Asterisk
 thinks the phone is still registered.

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Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-05 Thread Olivier
How many phones are concerned ?
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Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-05 Thread James Lamanna
Oliver wrote:

 How many phones are concerned ?

The box currently has about 380 active phone registrations.

Thanks.

Please CC me directly as well because I'm on digest mode.

-- James

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[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-04 Thread James Lamanna
Hi,
I have a serious problem with Asterisk 1.4.18.
Every so often, usually after Asterisk has been running for a few days
consistently, phones start dropping registrations.
However, when this happens, doing a sip show peer on those
extensions shows them as OK.
Therefore, I have no way to tell this problem is happening until
customers start calling.
The only way to fix it is to completely restart Asterisk.

Has anyone experienced this? This is a serious problem.
I've poured over the logs while and after this happens and there is
nothing in the logs that would suggest there is a problem.

This is a production server, so I can't just upgrade Asterisk to the
latest 1.4 version.

Thanks.

-- James

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Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-04 Thread Danny Nicholas
Not a real solution, but why don't you just set up a cron job to issue
asterisk -rx restart when convenient once a day?  This will restart
asterisk on the first zero load opportunity.

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of James Lamanna
Sent: Thursday, June 04, 2009 1:09 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Phones dropping registration,but asterisk thinks
phones are still registered

Hi,
I have a serious problem with Asterisk 1.4.18.
Every so often, usually after Asterisk has been running for a few days
consistently, phones start dropping registrations.
However, when this happens, doing a sip show peer on those
extensions shows them as OK.
Therefore, I have no way to tell this problem is happening until
customers start calling.
The only way to fix it is to completely restart Asterisk.

Has anyone experienced this? This is a serious problem.
I've poured over the logs while and after this happens and there is
nothing in the logs that would suggest there is a problem.

This is a production server, so I can't just upgrade Asterisk to the
latest 1.4 version.

Thanks.

-- James

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Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-04 Thread Philipp von Klitzing
Hi!

 I have a serious problem with Asterisk 1.4.18.
 Every so often, usually after Asterisk has been running for a few days
 consistently, phones start dropping registrations. However, when this
 happens, doing a sip show peer on those extensions shows them as
 OK. 

Please check if this is related (maybe, maybe not):

SIP stops working with multiple REGISTER statements in sip.conf
Registration fails if multiple peers are specified in sip.conf

https://issues.asterisk.org/view.php?id=15139

Philipp


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Re: [asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

2009-06-04 Thread Darrick Hartman
There were some serious issues with some of the earlier 1.4.x Asterisk 
releases.  You say it's a production server and can't upgrade because of 
that.  That is the one reason why you should upgrade.  There are 
security risks with certain versions and some serious bugs that were 
fixed.  While I can't say that the problem with go away with an 
upgrade, you'll get better support if you are running a more recent version.

On 06/04/2009 01:08 PM, James Lamanna wrote:
 Hi,
 I have a serious problem with Asterisk 1.4.18.
 Every so often, usually after Asterisk has been running for a few days
 consistently, phones start dropping registrations.
 However, when this happens, doing a sip show peer on those
 extensions shows them as OK.
 Therefore, I have no way to tell this problem is happening until
 customers start calling.
 The only way to fix it is to completely restart Asterisk.

 Has anyone experienced this? This is a serious problem.
 I've poured over the logs while and after this happens and there is
 nothing in the logs that would suggest there is a problem.

 This is a production server, so I can't just upgrade Asterisk to the
 latest 1.4 version.



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