Re: [asterisk-users] Polycom BLF - multiple buddies
Seems that this got it working as suggested in the thread - thank you all for replies. feature feature.1.name=presence feature.1.enabled=1/ I took out the attendant.uri option as you dont need it. It seems to be that you can set up a buddy watch for one endpoint using this option - dont know exactly what this option is supposed to be. I was reading the Polycom SIP 2.2.2 admin guide, which suggested that the above was only for Microsoft Live Communications Server, so I ignored it...and used the attendant.uri option. Robert On Thu, Sep 4, 2008 at 9:34 PM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: Sorry, needed to add one more note. To clarify, my agent phones have a speed dial assigned for their login, and another to pause/unpause. I could then use DEVSTATE to enable or disable the light next to their speed dial button based on their status. I can't use it to update anything on the LCD screen. James, very useful info especially about enable/disable the light next to the speed dial button which is exactly what I am after. I am currently using 1.4.x and would be interested to know how this can be achieved. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom BLF - multiple buddies
I have not applied the 1.4 backport to my system, so I haven't used DEVSTATE, but this page appears to show how to do what you want: http://www.voip-info.org/wiki/view/Asterisk+func+Devstate That page also has a link to the backport. -James On Thu, Sep 4, 2008 at 11:34 PM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: James, very useful info especially about enable/disable the light next to the speed dial button which is exactly what I am after. I am currently using 1.4.x and would be interested to know how this can be achieved. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom BLF - multiple buddies
We've used the devstate backport with the snom phones for this. The buttons toggle log in and out with one and pause/unpause with another. We use the astdb to store current status and add/remove/pause/unpause queue member functions. Works great On 9/6/08, James Sneeringer [EMAIL PROTECTED] wrote: I have not applied the 1.4 backport to my system, so I haven't used DEVSTATE, but this page appears to show how to do what you want: http://www.voip-info.org/wiki/view/Asterisk+func+Devstate That page also has a link to the backport. -James On Thu, Sep 4, 2008 at 11:34 PM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: James, very useful info especially about enable/disable the light next to the speed dial button which is exactly what I am after. I am currently using 1.4.x and would be interested to know how this can be achieved. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Sent from Gmail for mobile | mobile.google.com Matt Riddell Director VentureVoIP ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Polycom BLF - multiple buddies
Hi, Can anyone please comment on what the issue may be with this. I am trying to set up an Polycom IP601 with multiple buddy icons displaying endpoint status. I am using a polycom IP601, sip 2.2.2.0084 In the phone1.cfg file I set: attendant attendant.uri=4158149992 attendant.reg=1/ Using this, I get a valid SUBSCRIBE and NOTIFY from the sip server and a buddy icon on screen. For this value, I seem to only be able to set one value for this - I tried duplicating the above tag with a different uri value. I have reg 1 which is the only registered account on the telephone. The uri is the username of reg 1 (4158149992). I am finding that this only allows me to monitor the local endpoint (which is pretty useless) - I can only get one buddy icon. I can set this to another account on the server (eg 4158149991) which allows me to monitor 4158149991's status, but only that status (it does not seem to use the directory entries below like it should. I am setting up a MAC-directory.xml file on the provisioning server with the following: ?xml version=1.0 standalone=yes?^M directory item_list item lnConnery/ln fnSean/fn ct4158149991/ct sd1/sd bw1/bw /item item lnLazenby/ln fnGeorge/fn ct4158149994/ct sd2/sd bw1/bw /item /item_list /directory I believe that this is what I need to enable more than one buddy icon? Can you please point me in the right direction. Only the polycom screen, I can only see 1 buddy icon despite having 2 speed dial entries. Can someone please point me in the right direction... Thanks Robert ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom BLF - multiple buddies
I believe that this is what I need to enable more than one buddy icon? Can you please point me in the right direction. Only the polycom screen, I can only see 1 buddy icon despite having 2 speed dial entries. I have been able to successfully turned on presence (which is the term used outside Polycom) on IP601. As I can recall, you need to a) configure sip.conf in the [general] and per [extn] context; b) code hint extn in extensions.conf c) turned on presence on the phone which will be buddy watching others d) turn on bw on the phone which I saw you did. However, I have never set what you did as in below and have no idea what they are. In the phone1.cfg file I set: attendant attendant.uri=4158149992 attendant.reg=1/ Just check out voip wiki and there are useful information over there about presence (but may not be that much about Polycom phones sadly :-(. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom BLF - multiple buddies
I'm using a similar feature on 550 and 650 phones, also running 2.2.2. I've never used the attendant option to do it, though, so I'm not sure how it differs from what I'm doing. Instead, on the phones that are allowed to do this, I have the following in their XML config. You could just as easily enable it in phone1.cfg for all phones: feature feature.1.name=presence feature.1.enabled=1/ Reboot then phone, and then when you add a new entry to your speed dial directory (or edit an existing one), you will see a new Watch Buddy option, which corresponds to the bw line in the MAC-directory.xml file. The speed dial icon changes from the multiple-dots icon to a silhouette of a person or will blink when the phone is not registered, and the LED will go red when they're on a call. It still functions as a speed dial, too. John Lee was also correct that Polycom needs Asterisk's help. In extensions.conf (or .ael), you need to set a hint for any extension you want your 501 to see. In sip.conf, you need to set allowsubscribe to yes, and set subscribecontext to a context that can see those extensions. I'm using this on our attendant phone, which is a 650 with three expansion modules. The phone is programmed with several dozen employee extensions, with Buddy Watch enabled for all. This lets the receptionist see who is on the phone, so callers she transfers aren't surprised when they go to voicemail. It's not perfect, because it doesn't display DND or queue login/pause status, but it's better than nothing. -James On Thu, Sep 4, 2008 at 7:09 PM, Robert McNaught [EMAIL PROTECTED] wrote: I am using a polycom IP601, sip 2.2.2.0084 In the phone1.cfg file I set: attendant attendant.uri=4158149992 attendant.reg=1/ ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom BLF - multiple buddies
It's not perfect, because it doesn't display DND or queue login/pause status, but it's better than nothing. James, on a different note, is it true that at this stage, we can never get any queue login status/light on Polycom phone? I posted a query a few days ago but I have got 0 reply. Any thoughts? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom BLF - multiple buddies
I believe DEVSTATE() in 1.6 (backported to 1.4 in various places) will let you arbitrarily control BLF, so you could control it in the dialplan when an agent logs in or out (or pauses, or whatever). Separately, you might be able to use sipsak (http://sipsak.org/) to construct a SIP message that essentially forges an event to cause a BLF state change on the phone. This guy is using it to control the MWI light, so maybe it could be modified to control BLF: http://www.siliconvp.us/modules.php?name=Newsfile=articlesid=7 -James On Thu, Sep 4, 2008 at 9:53 PM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: It's not perfect, because it doesn't display DND or queue login/pause status, but it's better than nothing. James, on a different note, is it true that at this stage, we can never get any queue login status/light on Polycom phone? I posted a query a few days ago but I have got 0 reply. Any thoughts? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom BLF - multiple buddies
Sorry, needed to add one more note. To clarify, my agent phones have a speed dial assigned for their login, and another to pause/unpause. I could then use DEVSTATE to enable or disable the light next to their speed dial button based on their status. I can't use it to update anything on the LCD screen. Today I do it completely differently. I use the idle window minibrowser, and each agent phone has its own page it loads. I wrote a perl script that connects to the AMI to watch the status of our agents, and for any status change, it updates this page to reflect their status. Since Polycom doesn't let you push data out to the phones, they have to poll on a regular interval. I think ours are set to every 5 seconds. It's a hack and it's ugly, but it works. -James On Thu, Sep 4, 2008 at 10:38 PM, James Sneeringer [EMAIL PROTECTED] wrote: I believe DEVSTATE() in 1.6 (backported to 1.4 in various places) will let you arbitrarily control BLF, so you could control it in the dialplan when an agent logs in or out (or pauses, or whatever). Separately, you might be able to use sipsak (http://sipsak.org/) to construct a SIP message that essentially forges an event to cause a BLF state change on the phone. This guy is using it to control the MWI light, so maybe it could be modified to control BLF: http://www.siliconvp.us/modules.php?name=Newsfile=articlesid=7 -James On Thu, Sep 4, 2008 at 9:53 PM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: It's not perfect, because it doesn't display DND or queue login/pause status, but it's better than nothing. James, on a different note, is it true that at this stage, we can never get any queue login status/light on Polycom phone? I posted a query a few days ago but I have got 0 reply. Any thoughts? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom BLF - multiple buddies
Sorry, needed to add one more note. To clarify, my agent phones have a speed dial assigned for their login, and another to pause/unpause. I could then use DEVSTATE to enable or disable the light next to their speed dial button based on their status. I can't use it to update anything on the LCD screen. James, very useful info especially about enable/disable the light next to the speed dial button which is exactly what I am after. I am currently using 1.4.x and would be interested to know how this can be achieved. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
