Re: [asterisk-users] Polycom MWI's will not turn off

2007-11-28 Thread Thermal Wetland
On Nov 28, 2007 11:26 AM, Bruce Komito <[EMAIL PROTECTED]> wrote:

> I have seen this with Polycoms, ZIP2s and occassionally with Linksys 941s,
> but only intermittently.  Sometimes a powercycle will clear it and
> sometimes not.  We've never figured out what's going on, but we think it
> is something to do with NAT and the phones not exactly sticking to the
> spec, but that's only a presumption.
>
> Bruce Komito
> WPTI Telecom
> (775) 236-5815
>
>


Bruce,

Thanks for the kick in the butt!  It was the NAT device...I have been
chasing this for three days.

It's the NAT, It's the NAT, It's the NAT!

Thermal
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Re: [asterisk-users] Polycom MWI's will not turn off

2007-11-28 Thread Bruce Komito
I have seen this with Polycoms, ZIP2s and occassionally with Linksys 941s,
but only intermittently.  Sometimes a powercycle will clear it and
sometimes not.  We've never figured out what's going on, but we think it
is something to do with NAT and the phones not exactly sticking to the
spec, but that's only a presumption.

Bruce Komito
WPTI Telecom
(775) 236-5815


On Wed, 28 Nov 2007, Thermal Wetland wrote:

> Hello,
>
> I have a bunch of Polycom 601's and Asterisk 1.4.13.  The problem is that
> the MWI indicators will never go off (The blinking red light and envelope in
> the LCD).
> I have tried to upgrade to 1.4.14 and all different SIP versions on the
> Polycoms.  I am now at 1.6.7
>
> Here is the SIP Message that turns on the lights:
>
> Scheduling destruction of SIP dialog '
> [EMAIL PROTECTED]' in 32000 ms (Method:
> NOTIFY)
> Reliably Transmitting (NAT) to yyy.yyy.yyy.yyy:5060:
> NOTIFY sip:[EMAIL PROTECTED]:33475 SIP/2.0
> Via: SIP/2.0/UDP xxx.xxx.xxx.xxx:5060;branch=z9hG4bK0c3d9f34;rport
> From: "anonymous" ;tag=as33238a01
> To: 
> Contact: 
> Call-ID: [EMAIL PROTECTED]
> CSeq: 102 NOTIFY
> User-Agent: Asterisk PBX
> Max-Forwards: 70
> Event: message-summary
> Content-Type: application/simple-message-summary
> Content-Length: 88
>
> Messages-Waiting: no
> Message-Account: sip:[EMAIL PROTECTED]
> Voice-Message: 0/0 (0/0)
>
>
> <--- SIP read from y.y.y.y:5060 --->
> SIP/2.0 200 OK
> Via: SIP/2.0/UDP x.x.x.x:5060;branch=z9hG4bK0e58862b;rport
> From: "anonymous" ;tag=as69473f09
> To: ;tag=D888A873-3AA22F98
> CSeq: 112 NOTIFY
> Call-ID: [EMAIL PROTECTED]
> Contact: 
> Event: message-summary
> User-Agent: PolycomSoundPointIP-SPIP_601-UA/1.6.7.0130
> Content-Length: 0
>
>
>
>
>
>
> Everytime the phone re-registers these messages are sent and the phone
> 'beeps' and will turn the MWI indicators on even if they have been manually
> turned off.
>
> Anyone see the issue or have any suggestions?
>
> Thanks,
> Thermal
>


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[asterisk-users] Polycom MWI's will not turn off

2007-11-28 Thread Thermal Wetland
Hello,

I have a bunch of Polycom 601's and Asterisk 1.4.13.  The problem is that
the MWI indicators will never go off (The blinking red light and envelope in
the LCD).
I have tried to upgrade to 1.4.14 and all different SIP versions on the
Polycoms.  I am now at 1.6.7

Here is the SIP Message that turns on the lights:

Scheduling destruction of SIP dialog '
[EMAIL PROTECTED]' in 32000 ms (Method:
NOTIFY)
Reliably Transmitting (NAT) to yyy.yyy.yyy.yyy:5060:
NOTIFY sip:[EMAIL PROTECTED]:33475 SIP/2.0
Via: SIP/2.0/UDP xxx.xxx.xxx.xxx:5060;branch=z9hG4bK0c3d9f34;rport
From: "anonymous" ;tag=as33238a01
To: 
Contact: 
Call-ID: [EMAIL PROTECTED]
CSeq: 102 NOTIFY
User-Agent: Asterisk PBX
Max-Forwards: 70
Event: message-summary
Content-Type: application/simple-message-summary
Content-Length: 88

Messages-Waiting: no
Message-Account: sip:[EMAIL PROTECTED]
Voice-Message: 0/0 (0/0)


<--- SIP read from y.y.y.y:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP x.x.x.x:5060;branch=z9hG4bK0e58862b;rport
From: "anonymous" ;tag=as69473f09
To: ;tag=D888A873-3AA22F98
CSeq: 112 NOTIFY
Call-ID: [EMAIL PROTECTED]
Contact: 
Event: message-summary
User-Agent: PolycomSoundPointIP-SPIP_601-UA/1.6.7.0130
Content-Length: 0






Everytime the phone re-registers these messages are sent and the phone
'beeps' and will turn the MWI indicators on even if they have been manually
turned off.

Anyone see the issue or have any suggestions?

Thanks,
Thermal
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