Re: [asterisk-users] Polycom Productivity Suite
I wish Polycom would hire someone with ergonomics skills. The whole menu system is the most painful ever designed outside entry-level phones. Polycom is an acknowledged leader in sound quality and robust hardware but their idea of a menu sucks rocks and always has. Most of their menus require multiple click just to *exit* without doing anything. The 'x' (delete) button would do nicely with no additional cost. I agree, the menu system is not very intuitive. That always seemed strange because their use of soft keys is excellent during an active call. -Matt ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Productivity Suite
Yes with EFK in the latest firmwares you are able to change the on screen button layout. I used it to bring a Do Not Disturb button to the main screen of the SoundPoint IP330's. I may just be dense but paired with the Administrator and Developer guides from Polycom it was still rather frustrating getting the EFK working. If needed I could post that portion of sip.cfg to get you started. -- Robin D. Rodriguez Systems Engineer Ifbyphone, Inc. Phone: (866) 250-1663 Fax: (847) 676-6553 rrodrig...@ifbyphone.com http://www.ifbyphone.com Robin, That would be great if you could send an example. My email is mdarn...@gmail.com Thanks! Matt ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Polycom Productivity Suite
Has anyone been able to do the following: 1. Set the phone to automatically record all calls to the USB stick, now you have to press three keys. 2. Put Record on the main screen when a call is active. This would eliminate having to press the 'more' softkey. Thanks, Matt ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Productivity Suite
On Thu, May 21, 2009 at 10:04 AM, Matt Darnell mattdarn...@gmail.com wrote: 1. Set the phone to automatically record all calls to the USB stick, now you have to press three keys. Not possible AFAIK. 2. Put Record on the main screen when a call is active. This would eliminate having to press the 'more' softkey. I wish Polycom would hire someone with ergonomics skills. The whole menu system is the most painful ever designed outside entry-level phones. Polycom is an acknowledged leader in sound quality and robust hardware but their idea of a menu sucks rocks and always has. Most of their menus require multiple click just to *exit* without doing anything. The 'x' (delete) button would do nicely with no additional cost. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Productivity Suite
While I have not needed to do this for myself, I believe you can create this functionality quite easily using Polycom's 'Enhanced Feature Keys' (EFK's). IIRC, EFK's are available in the newest firmware revision 3.1.x and newer. -Karl - Original Message - From: Matt Darnell mattdarn...@gmail.com To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Sent: Thursday, May 21, 2009 3:04 AM Subject: [asterisk-users] Polycom Productivity Suite Has anyone been able to do the following: 1. Set the phone to automatically record all calls to the USB stick, now you have to press three keys. 2. Put Record on the main screen when a call is active. This would eliminate having to press the 'more' softkey. Thanks, Matt ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Productivity Suite
On May 21, 2009, at 5:59 AM, Karl Fife wrote: While I have not needed to do this for myself, I believe you can create this functionality quite easily using Polycom's 'Enhanced Feature Keys' (EFK's). IIRC, EFK's are available in the newest firmware revision 3.1.x and newer. -Karl - Original Message - From: Matt Darnell mattdarn...@gmail.com To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Sent: Thursday, May 21, 2009 3:04 AM Subject: [asterisk-users] Polycom Productivity Suite Has anyone been able to do the following: 1. Set the phone to automatically record all calls to the USB stick, now you have to press three keys. 2. Put Record on the main screen when a call is active. This would eliminate having to press the 'more' softkey. Thanks, Matt ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users Yes with EFK in the latest firmwares you are able to change the on screen button layout. I used it to bring a Do Not Disturb button to the main screen of the SoundPoint IP330's. I may just be dense but paired with the Administrator and Developer guides from Polycom it was still rather frustrating getting the EFK working. If needed I could post that portion of sip.cfg to get you started. -- Robin D. Rodriguez Systems Engineer Ifbyphone, Inc. Phone: (866) 250-1663 Fax: (847) 676-6553 rrodrig...@ifbyphone.com http://www.ifbyphone.com ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Productivity Suite
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Robin Rodriguez wrote: still rather frustrating getting the EFK working. If needed I could post that portion of sip.cfg to get you started. Please do! Just having the example could be helpful for those of us preparing to tackle this kind of project. Barry -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.5 (GNU/Linux) iD8DBQFKFWD1CFu3bIiwtTARAvsvAKCPGs1PHJjbRhackHkCKsb5vi4JJACeKJHj 2gPE1PAyVTekMHhJzURF8+M= =NBDL -END PGP SIGNATURE- ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom Productivity Suite
On 05/21/2009 09:11 AM, Barry L. Kline wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Robin Rodriguez wrote: still rather frustrating getting the EFK working. If needed I could post that portion of sip.cfg to get you started. Please do! Just having the example could be helpful for those of us preparing to tackle this kind of project. I've remapped the 'line 2' button on most of the Polycom 320/330's to a one-touch messages button. It's basically a speed dial set to dial 8500. The documentation could be better, but at least there's something. Darrick ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
