Re: [asterisk-users] Polycom Remotely Cancel Call Forward

2008-01-18 Thread BJ Weschke
Kevin Kiely wrote:
 Great suggestion, thanks.  The boot failed with the mac-phone.cfg removed. I
 re-touched the file and followed your suggestion.

 Any way of removing the call forwarding feature via the xml configs?

 Kevin Kiely wrote:
   
 I have a remote user on a Polycom IP Phone who has set call forwarding 
 by accident and is away from the phone. Does anyone know of a way to 
 remotely un-forward the phone? I tried to reboot the phone but that 
 didn't work and removing the mac-phone.cfg caused problems

 
  Remove the XML element tag from within mac-phone.cfg that it updated with
 the forwarding information and then reboot it again.

   
 I know there's a way to disable DND on the polycom's via sip.cfg. I'm 
not sure about call forward. I would need to check the master config file.


-- 
--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/




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Re: [asterisk-users] Polycom Remotely Cancel Call Forward

2008-01-17 Thread BJ Weschke
Kevin Kiely wrote:

 I have a remote user on a Polycom IP Phone who has set call forwarding 
 by accident and is away from the phone. Does anyone know of a way to 
 remotely un-forward the phone? I tried to reboot the phone but that 
 didn’t work and removing the mac-phone.cfg caused problems

 Remove the XML element tag from within mac-phone.cfg that it updated with the 
forwarding information and then reboot it again.

--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/




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[asterisk-users] Polycom Remotely Cancel Call Forward

2008-01-17 Thread Kevin Kiely
I have a remote user on a Polycom IP Phone who has set call forwarding by
accident and is away from the phone.  Does anyone know of a way to remotely
un-forward the phone?  I tried to reboot the phone but that didn't work and
removing the mac-phone.cfg caused problems
 
 
 
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Re: [asterisk-users] Polycom Remotely Cancel Call Forward

2008-01-17 Thread Kevin Kiely

Great suggestion, thanks.  The boot failed with the mac-phone.cfg removed. I
re-touched the file and followed your suggestion.

Any way of removing the call forwarding feature via the xml configs?

Kevin Kiely wrote:

 I have a remote user on a Polycom IP Phone who has set call forwarding 
 by accident and is away from the phone. Does anyone know of a way to 
 remotely un-forward the phone? I tried to reboot the phone but that 
 didn't work and removing the mac-phone.cfg caused problems

 Remove the XML element tag from within mac-phone.cfg that it updated with
the forwarding information and then reboot it again.

--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/




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No virus found in this incoming message.
Checked by AVG Free Edition. 
Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: 1/16/2008
9:01 AM
 


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Re: [asterisk-users] Polycom Remotely Cancel Call Forward

2008-01-17 Thread Kai-Uwe Jensen
When setting a forward on the phone, the phone will upload to your ftp
server a modified macaddr-phone.cfg XML file that (amongst other
locally made changes) contains an OVERRIDE statement similar to this:

OVERRIDE reg.1.fwdContact= reg.1.fwdStatus=1 ... /

Change the .fwdStatus attribute to 0, then reboot the phone (sip
notify polycom-check-cfg peername). That will removed the forward just
fine, at least in my setup here.

Works the other way as well: modify the XML file to list a valid
.fwdContact  and set .fwdStatus to 1, then reboot the phone. That
phone won't ring again until the forward is disabled :)

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Re: [asterisk-users] Polycom Remotely Cancel Call Forward

2008-01-17 Thread Kevin Kiely
I guess I was interested in Disabling the forwarding feature completely via
the config.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kai-Uwe Jensen
Sent: Thursday, January 17, 2008 7:59 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom Remotely Cancel Call Forward

When setting a forward on the phone, the phone will upload to your ftp
server a modified macaddr-phone.cfg XML file that (amongst other
locally made changes) contains an OVERRIDE statement similar to this:

OVERRIDE reg.1.fwdContact= reg.1.fwdStatus=1 ... /

Change the .fwdStatus attribute to 0, then reboot the phone (sip
notify polycom-check-cfg peername). That will removed the forward just
fine, at least in my setup here.

Works the other way as well: modify the XML file to list a valid
.fwdContact  and set .fwdStatus to 1, then reboot the phone. That
phone won't ring again until the forward is disabled :)

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No virus found in this incoming message.
Checked by AVG Free Edition. 
Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: 1/16/2008
9:01 AM
 


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Re: [asterisk-users] Polycom Remotely Cancel Call Forward

2008-01-17 Thread Kai-Uwe Jensen
I misread then. Even though your original message said you wanted to
un-forward a phone. That can be done with the recipe BJ and I
outlined.

I am not aware of any way to disable the forward function, i.e.
prevent a user from forwarding in the first place.

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Re: [asterisk-users] Polycom Remotely Cancel Call Forward

2008-01-17 Thread Darryl Dunkin
In your per-phone configuration:

phone1
   reg
...
   divert
   divert.fwd.1.enabled = 0
   divert.fwd.2.enabled = 0
   divert.fwd.3.enabled = 0
   divert.fwd.4.enabled = 0
   divert.fwd.5.enabled = 0
   divert.fwd.6.enabled = 0
   / 

This removes the soft-key and disallows the option from the menu.

I can't stand that feature as the soft-key is terribly misplaced,
everytime you go hit 'end call', if the other user hangs up first, half
our users ended up forwarding their phone to an invalid extension on
accident.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin
Kiely
Sent: Thursday, January 17, 2008 17:48
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Polycom Remotely Cancel Call Forward

I guess I was interested in Disabling the forwarding feature completely
via
the config.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kai-Uwe
Jensen
Sent: Thursday, January 17, 2008 7:59 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom Remotely Cancel Call Forward

When setting a forward on the phone, the phone will upload to your ftp
server a modified macaddr-phone.cfg XML file that (amongst other
locally made changes) contains an OVERRIDE statement similar to this:

OVERRIDE reg.1.fwdContact= reg.1.fwdStatus=1 ... /

Change the .fwdStatus attribute to 0, then reboot the phone (sip
notify polycom-check-cfg peername). That will removed the forward just
fine, at least in my setup here.

Works the other way as well: modify the XML file to list a valid
.fwdContact  and set .fwdStatus to 1, then reboot the phone. That
phone won't ring again until the forward is disabled :)

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No virus found in this incoming message.
Checked by AVG Free Edition. 
Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date:
1/16/2008
9:01 AM
 


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