Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
Yves, I have a SoundStation IP 6000: My sip.conf [1006] type=friend context=sip-phone call-limit=1 trustrpid=no callerid="Conference Room3" <1006> disallow=all allow=ulaw allow=alaw username=1006 secret=secret1 dtmfmode=rfc2833 host=dynamic mailbox=1000 nat=yes canreinvite=no Asterisk server IP XX.XX.42.16 (Public) Client IP: 192.168.1.56 I would look for typos in your configuration! -Motty From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Olivier Sent: Thursday, December 22, 2016 6:31 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom SoundStation IP 6000 does not register Do you have any LLDP or CDP enabled anywhere ? 2016-12-21 19:50 GMT+01:00 Victor Villarreal : Hi Yves, Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC of the phone. Maybe with the snom this not happen because your switch don't see the MAC of the Snom as a "supperted IP Phone". 2016-12-21 13:59 GMT-03:00 Yves : sorry... typo the problematic phone has the 192.168.0.13 the asterisk has 192.168.1.211 when i connect a snom phone on the cable that was in the soundstation 6000 before and configure the phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP... it would be helpful if someone, that has a running soundstation ip 6000 could send the configuration... :-/ regards, yves Am 21.12.2016 um 15:13 schrieb Mauricio Tavares: On Wed, Dec 21, 2016 at 7:50 AM, Yves wrote: Hi Mark, yes, you are right... these are different VLANs I configured the other phone to use the same IP (192.168.1.13)... and it worked flawlessly... on the SAME Networkcable in the same plug... so it must have something to do with the polycom phone config... remember... when I use tcp the phone tries to register, but does not even try with udp... thank you, yves I am a bit confused: is your problematic phone's IP 192.168.0.13 (what the error log is reporting below) or 192.168.1.13? Am 21.12.2016 um 13:34 schrieb Mark Wiater: Yves, Didn't you say that AsteriskServer: 192.168.1.211 SIP-user: 165 ? On 12/21/2016 4:24 AM, Yves wrote: . It is sure for 100% that there is no firewall or something else mangeling in between... another Hardphone works as expected using the same Netzworkcable on the same Networkplug with UDP on Port 5060... This other hardphone, what IP does it have? 50.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask 255.255.255.0 The line above suggests to me that your phone and your asterisk server are on a different network, there has to be something that routes between those two networks. Often what routes, can firewall. 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 Temporarily not available Mark -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- GnuPG Key ID: 0x39BCA9D8 https://www.github.com/mefhigoseth ...:::[ God Rulz ! ]:::... -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
Do you have any LLDP or CDP enabled anywhere ? 2016-12-21 19:50 GMT+01:00 Victor Villarreal : > Hi Yves, > > Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC > of the phone. Maybe with the snom this not happen because your switch don't > see the MAC of the Snom as a "supperted IP Phone". > > 2016-12-21 13:59 GMT-03:00 Yves : > >> sorry... typo >> the problematic phone has the 192.168.0.13 >> the asterisk has 192.168.1.211 >> >> when i connect a snom phone on the cable that was in the soundstation >> 6000 before and configure the >> phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP... >> >> it would be helpful if someone, that has a running soundstation ip 6000 >> could send the configuration... :-/ >> >> regards, >> yves >> >> >> >> Am 21.12.2016 um 15:13 schrieb Mauricio Tavares: >> >>> On Wed, Dec 21, 2016 at 7:50 AM, Yves wrote: >>> Hi Mark, yes, you are right... these are different VLANs I configured the other phone to use the same IP (192.168.1.13)... and it worked flawlessly... on the SAME Networkcable in the same plug... so it must have something to do with the polycom phone config... remember... when I use tcp the phone tries to register, but does not even try with udp... thank you, yves I am a bit confused: is your problematic phone's IP 192.168.0.13 >>> (what the error log is reporting below) or 192.168.1.13? >>> >>> Am 21.12.2016 um 13:34 schrieb Mark Wiater: Yves, Didn't you say that AsteriskServer: 192.168.1.211 SIP-user: 165 ? On 12/21/2016 4:24 AM, Yves wrote: . It is sure for 100% that there is no firewall or something else mangeling in between... another Hardphone works as expected using the same Netzworkcable on the same Networkplug with UDP on Port 5060... This other hardphone, what IP does it have? 50.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask 255.255.255.0 The line above suggests to me that your phone and your asterisk server are on a different network, there has to be something that routes between those two networks. Often what routes, can firewall. 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 Temporarily not available Mark -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users >>> >> >> >> -- >> _ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> Check out the new Asterisk community forum at: >> https://community.asterisk.org/ >> >> New to Asterisk? Start here: >> https://wiki.asterisk.org/wiki/display/AST/Getting+Started >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > > -- > GnuPG Key ID: 0x39BCA9D8 > https://www.github.com/mefhigoseth > ...:::[ God Rulz ! ]:::... > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: https://community.asterisk. > org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
Hi Yves, Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC of the phone. Maybe with the snom this not happen because your switch don't see the MAC of the Snom as a "supperted IP Phone". 2016-12-21 13:59 GMT-03:00 Yves : > sorry... typo > the problematic phone has the 192.168.0.13 > the asterisk has 192.168.1.211 > > when i connect a snom phone on the cable that was in the soundstation 6000 > before and configure the > phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP... > > it would be helpful if someone, that has a running soundstation ip 6000 > could send the configuration... :-/ > > regards, > yves > > > > Am 21.12.2016 um 15:13 schrieb Mauricio Tavares: > >> On Wed, Dec 21, 2016 at 7:50 AM, Yves wrote: >> >>> Hi Mark, >>> >>> yes, you are right... these are different VLANs >>> I configured the other phone to use the same IP (192.168.1.13)... and it >>> worked flawlessly... on the SAME Networkcable in the same plug... >>> so it must have something to do with the polycom phone config... >>> remember... >>> when I use tcp the phone tries to register, but does not even try with >>> udp... >>> >>> thank you, >>> yves >>> >>>I am a bit confused: is your problematic phone's IP 192.168.0.13 >> (what the error log is reporting below) or 192.168.1.13? >> >> Am 21.12.2016 um 13:34 schrieb Mark Wiater: >>> >>> Yves, >>> >>> Didn't you say that >>> >>> AsteriskServer: 192.168.1.211 >>> SIP-user: 165 >>> >>> ? >>> >>> On 12/21/2016 4:24 AM, Yves wrote: >>> >>> . It is sure for 100% that there is no firewall or something else >>> mangeling >>> in between... another Hardphone works as expected using the same >>> Netzworkcable on the same Networkplug with UDP on Port 5060... >>> >>> >>> This other hardphone, what IP does it have? >>> >>> >>> 50.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask >>> 255.255.255.0 >>> >>> The line above suggests to me that your phone and your asterisk server >>> are >>> on a different network, there has to be something that routes between >>> those >>> two networks. Often what routes, can firewall. >>> >>> 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 >>> Temporarily not available >>> >>> >>> >>> Mark >>> >>> >>> >>> >>> -- >>> _ >>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>> >>> Check out the new Asterisk community forum at: >>> https://community.asterisk.org/ >>> >>> New to Asterisk? Start here: >>>https://wiki.asterisk.org/wiki/display/AST/Getting+Started >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>> http://lists.digium.com/mailman/listinfo/asterisk-users >>> >> > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: > https://community.asterisk.org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- GnuPG Key ID: 0x39BCA9D8 https://www.github.com/mefhigoseth ...:::[ God Rulz ! ]:::... -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
sorry... typo the problematic phone has the 192.168.0.13 the asterisk has 192.168.1.211 when i connect a snom phone on the cable that was in the soundstation 6000 before and configure the phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP... it would be helpful if someone, that has a running soundstation ip 6000 could send the configuration... :-/ regards, yves Am 21.12.2016 um 15:13 schrieb Mauricio Tavares: On Wed, Dec 21, 2016 at 7:50 AM, Yves wrote: Hi Mark, yes, you are right... these are different VLANs I configured the other phone to use the same IP (192.168.1.13)... and it worked flawlessly... on the SAME Networkcable in the same plug... so it must have something to do with the polycom phone config... remember... when I use tcp the phone tries to register, but does not even try with udp... thank you, yves I am a bit confused: is your problematic phone's IP 192.168.0.13 (what the error log is reporting below) or 192.168.1.13? Am 21.12.2016 um 13:34 schrieb Mark Wiater: Yves, Didn't you say that AsteriskServer: 192.168.1.211 SIP-user: 165 ? On 12/21/2016 4:24 AM, Yves wrote: . It is sure for 100% that there is no firewall or something else mangeling in between... another Hardphone works as expected using the same Netzworkcable on the same Networkplug with UDP on Port 5060... This other hardphone, what IP does it have? 50.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask 255.255.255.0 The line above suggests to me that your phone and your asterisk server are on a different network, there has to be something that routes between those two networks. Often what routes, can firewall. 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 Temporarily not available Mark -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
On Wed, Dec 21, 2016 at 7:50 AM, Yves wrote: > Hi Mark, > > yes, you are right... these are different VLANs > I configured the other phone to use the same IP (192.168.1.13)... and it > worked flawlessly... on the SAME Networkcable in the same plug... > so it must have something to do with the polycom phone config... remember... > when I use tcp the phone tries to register, but does not even try with > udp... > > thank you, > yves > I am a bit confused: is your problematic phone's IP 192.168.0.13 (what the error log is reporting below) or 192.168.1.13? > > Am 21.12.2016 um 13:34 schrieb Mark Wiater: > > Yves, > > Didn't you say that > > AsteriskServer: 192.168.1.211 > SIP-user: 165 > > ? > > On 12/21/2016 4:24 AM, Yves wrote: > > . It is sure for 100% that there is no firewall or something else mangeling > in between... another Hardphone works as expected using the same > Netzworkcable on the same Networkplug with UDP on Port 5060... > > > This other hardphone, what IP does it have? > > > 50.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask > 255.255.255.0 > > The line above suggests to me that your phone and your asterisk server are > on a different network, there has to be something that routes between those > two networks. Often what routes, can firewall. > > 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 > Temporarily not available > > > > Mark > > > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: > https://community.asterisk.org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
Hi Mark, yes, you are right... these are different VLANs I configured the other phone to use the same IP (192.168.1.13)... and it worked flawlessly... on the SAME Networkcable in the same plug... so it must have something to do with the polycom phone config... remember... when I use tcp the phone tries to register, but does not even try with udp... thank you, yves Am 21.12.2016 um 13:34 schrieb Mark Wiater: Yves, Didn't you say that AsteriskServer: 192.168.1.211 SIP-user: 165 ? On 12/21/2016 4:24 AM, Yves wrote: . It is sure for 100% that there is no firewall or something else mangeling in between... another Hardphone works as expected using the same Netzworkcable on the same Networkplug with UDP on Port 5060... This other hardphone, what IP does it have? 50.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask 255.255.255.0 The line above suggests to me that your phone and your asterisk server are on a different network, there has to be something that routes between those two networks. Often what routes, can firewall. 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 Temporarily not available Mark -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
Yves, Didn't you say that AsteriskServer: 192.168.1.211 SIP-user: 165 ? On 12/21/2016 4:24 AM, Yves wrote: . It is sure for 100% that there is no firewall or something else mangeling in between... another Hardphone works as expected using the same Netzworkcable on the same Networkplug with UDP on Port 5060... This other hardphone, what IP does it have? 50.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask 255.255.255.0 The line above suggests to me that your phone and your asterisk server are on a different network, there has to be something that routes between those two networks. Often what routes, can firewall. 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 Temporarily not available Mark -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
Hi, I do not have a switch to mirror the traffic... I am only remotely connected to the office, where all is set up. I have full control over asterisk and the phone and I tcpdumped the traffic coming from the phone. The weird thing is... if I configure the SIP-Server Setting to use TCP on Port 80, I see REGISTER requests. If I configure to use UDP only on Port 5060, I do not see nothing at all... not a single Request coming from the phone... and, yes... It is sure for 100% that there is no firewall or something else mangeling in between... another Hardphone works as expected using the same Netzworkcable on the same Networkplug with UDP on Port 5060... Meanwhile I tried all available firmware-Versions, with and without provisioning. I am wondering about downloads, the phone is trying to receive from downloads.polycom.com that constantly fail (yes, these files do not exists there, the phone can communicate with the internet...) On the other hand, I don´t think that this has something to do with the problem, as the phone tries to REGISTER when I use TCP / 80 Olivier, would you mind and mail me your config-files and some screenshots from the phone-webconfig? Which software-versions are you using? thank you, yves if someone wants to take a look at the phone-logs: boot-log 02.335|so |*|01|-- Initial log entry -- 02.335|so |*|01|+++ Note that Updater log times are in GMT +++ 02.335|boot |*|01|Initial log entry. Current logging level 3 02.335|copy |*|01|Initial log entry. Current logging level 3 02.335|utilm|*|01|Initial log entry. Current logging level 4 02.335|hw |*|01|Initial log entry. Current logging level 4 02.335|ethf |*|01|Initial log entry. Current logging level 4 02.335|dns |*|01|Initial log entry. Current logging level 3 02.335|curl |*|01|Initial log entry. Current logging level 3 02.335|sec |*|01|Initial log entry. Current logging level 4 02.641|wdog |*|01|Initial log entry. Current logging level 4 02.641|lldp |*|01|Initial log entry. Current logging level 3 02.641|cdp |*|01|Initial log entry. Current logging level 3 02.641|key |*|01|Initial log entry. Current logging level 4 02.642|so |3|01|Platform: Model=SoundStation IP 6000, Assembly=3111-15600-001 Rev=W Region= 02.642|so |3|01|Platform: Board=3111-15600-001 B 0 02.642|so |3|01|Platform: MAC=0004f2070cd3 02.643|so |3|01|Platform: BootBlock=3.0.4.0001 (15600-001) 11-Jul-12 08:53 02.644|so |*|01|Platform: BootL1=Standalone.0008 26-Feb-08 14:11:56 02.644|so |3|01|Application, main: Label=Updater, Version=Azurite 5.0.5.2324 09-Dec-13 15:31 02.644|so |3|01|Application, main: P/N=-Y-YYY 02.644|log |*|01|Install file upload callback for 'Updater' 02.644|app1 |*|01|Initial log entry. Current logging level 3 02.645|cfg |*|01|Initial log entry. Current logging level 2 02.651|app1 |3|01|Application, load: Type=SIP, Version=4.0.4.2906 18-Apr-13 01:11 02.652|boot |*|01|Using TFFS for flash load 02.652|boot |*|01|Code length: 0x0097A585 02.652|boot |*|01|Code checksum: 0x4B86ABFB 03.631|so |3|01|Link status is Net up Speed 100 full Duplex. 17.497|app1 |4|01|Loaded application sip.ld from local system successfully. App-log 001139.870|app1 |*|03|Manual Reboot 001139.870|so |5|03|soAudioChannel compiledOffsetsApply error: unrecognized verAudio 11 for headset 001140.026|so |*|03|SoNcasC::procMsg: Client service shutdown complete 001144.025|wdog |*|03|Watchdog Expired: tSup 04.975|log |*|03|-- Initial log entry -- 04.975|so |*|03|Platform: Model=SoundStation IP 6000, Assembly=3111-15600-001 Rev=W Region= 04.975|so |*|03|Platform: Interfaceeth0 MAC=0004f2070cd3 04.977|so |*|03|Platform: BootBlock=3.0.4.0001 (15600-001) 11-Jul-12 08:53 04.977|so |*|03|Platform: BootL1=Standalone.0008 26-Feb-08 14:11:56 04.977|so |*|03|Platform: Updater=5.0.5.2324 09-Dec-13 15:31 04.977|so |*|03|Application, main: Label=SIP, Version=Mink 4.0.4.2906 18-Apr-13 01:11 04.977|so |*|03|Application, main: P/N=3150-11530-404 04.977|rdisk|*|03|RAM disk created, size: 8,388,608 bytes 04.978|ocsp |*|03|O.C.S.P. Enabled = 0 04.978|tls |*|03|Initial log entry. Current logging level 4 04.998|pmt |*|03|Initial log entry. Current logging level 4 04.998|wdog |*|03|Initial log entry. Current logging level 4 04.998|ethf |*|03|Initial log entry. Current logging level 4 04.998|hw |*|03|Initial log entry. Current logging level 4 04.998|ares |*|03|Initial log entry. Current logging level 4 04.998|dns |*|03|Initial log entry. Current logging level 4 04.998|cfg |*|03|Initial log entry. Current logging level 4 04.998|dot1x|*|03|Initial log entry. Current logging level 4 05.000|cfg |*|03|RT|Network eth0 link went up 05.000|cfg |*|03|RT|cfgRtNetInterfaceUpdate
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
On 12/19/2016 10:26 AM, Yves wrote: There are no SIP Packets arriving at my asterisk at all... and it has nothing to do with a firewall or similar... I can ping the phone from the asterisk, If both of these items are true, then I'd look at the phone configurations. Does the provisioning file contain an address for the phone to contact? Mine has voIpProt.server.1.address, but I think you can also use a reg.x.address in the provisioning files too. Mark -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
can you provide the configuration on sip.conf file? Do you have the following settings under the account number or ext number? host=dynamic nat=yes for instance my configuration sip.conf file is as follow: [1005] type=friend context=sip-phone call-limit=1 trustrpid=no callerid="iuser 1005" disallow=all allow=ulaw allow=alaw username=1005 auth=md5 secret=819c8ebd2d1525235235325235 dtmfmode=rfc2833 host=dynamic nat=yes canreinvite=no Thanks, Motty From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Olivier Sent: Monday, December 19, 2016 9:51 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom SoundStation IP 6000 does not register 2016-12-19 16:26 GMT+01:00 Yves : Hi, I am pulling my hair for days now... I can´t get a PolyCom SoundStation IP 6000 (Conferencephone) to register with my Asterisk. There are no SIP Packets arriving at my asterisk at all... and it has nothing to do with a firewall or similar... Simple Question: Does anybody have a running SoundStation IP 6000 registerd with asterisk? yes, I've got several of them running. If so... would you please be so kind to tell me whats wrong with my setup? AsteriskServer: 192.168.1.211 SIP-user: 165 (the SIP-Settings on asterisk-side are OK, tested with a normal Softphone... registering and placing calls is no problem...) The phone-log only says: "Registration failed User: 165, Error Code:480 Temporarily not available" I tried with newest firmware, resetting to factory 100 times, using a provisionig file (which the SoundStation correctly downloads) but it is always the same... the SoundStation does not contact the asterisk for registering... 1. Do you have any switch able to mirror traffic sent and received by Polycom phone ? Capturing such traffic would help to understand what's happening. 2. Some phones support zero touch config with which they download their config files from the Internet. Are you sure this doesn't happen ? 3. Is SNTP/NTP correctly configured on the phone ? Phoneversion: Telefoninformationen Telefonmodell SoundStation IP 6000 Teilenummer 3111-15600-001 Rev:W MAC-Adresse 00:04:F2:07:0C:D3 IP-Adresse 192.168.0.13 UC-Softwareversion 4.0.11.0583 BootROM-Softwareversion 5.0.5.2324 I can ping the phone from the asterisk, the phone can reach the asterisk server (as it downloads the tftp files, if used with a provisioning profile), so the route and everything is correct... I even connected another Hardphone on the same cable that stuck in the Polycom... no problem... the other phone can register and works, so there is really no cable or firewall related problem here... it must be a setting! thank you -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
2016-12-19 16:26 GMT+01:00 Yves : > Hi, > > I am pulling my hair for days now... > > I can´t get a PolyCom SoundStation IP 6000 (Conferencephone) to register > with my Asterisk. > > There are no SIP Packets arriving at my asterisk at all... and it has > nothing to do with a firewall or similar... > > Simple Question: > Does anybody have a running SoundStation IP 6000 registerd with asterisk? > yes, I've got several of them running. > If so... would you please be so kind to tell me whats wrong with my setup? > > AsteriskServer: 192.168.1.211 > SIP-user: 165 > > (the SIP-Settings on asterisk-side are OK, tested with a normal > Softphone... registering and placing calls is no problem...) > > The phone-log only says: "Registration failed User: 165, Error Code:480 > Temporarily not available" > > I tried with newest firmware, resetting to factory 100 times, using a > provisionig file (which the SoundStation correctly downloads) > but it is always the same... the SoundStation does not contact the > asterisk for registering... > 1. Do you have any switch able to mirror traffic sent and received by Polycom phone ? Capturing such traffic would help to understand what's happening. 2. Some phones support zero touch config with which they download their config files from the Internet. Are you sure this doesn't happen ? 3. Is SNTP/NTP correctly configured on the phone ? > > Phoneversion: > Telefoninformationen > Telefonmodell SoundStation IP 6000 > Teilenummer 3111-15600-001 Rev:W > MAC-Adresse 00:04:F2:07:0C:D3 > IP-Adresse 192.168.0.13 > UC-Softwareversion 4.0.11.0583 > BootROM-Softwareversion 5.0.5.2324 > I can ping the phone from the asterisk, the phone can reach the asterisk > server (as it downloads the tftp files, if used with > a provisioning profile), so the route and everything is correct... I even > connected another Hardphone on the same cable > that stuck in the Polycom... no problem... the other phone can register > and works, so there is really no cable or firewall > related problem here... it must be a setting! > > thank you > > > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: https://community.asterisk. > org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Polycom SoundStation IP 6000 does not register
Hi, I am pulling my hair for days now... I can´t get a PolyCom SoundStation IP 6000 (Conferencephone) to register with my Asterisk. There are no SIP Packets arriving at my asterisk at all... and it has nothing to do with a firewall or similar... Simple Question: Does anybody have a running SoundStation IP 6000 registerd with asterisk? If so... would you please be so kind to tell me whats wrong with my setup? AsteriskServer: 192.168.1.211 SIP-user: 165 (the SIP-Settings on asterisk-side are OK, tested with a normal Softphone... registering and placing calls is no problem...) The phone-log only says: "Registration failed User: 165, Error Code:480 Temporarily not available" I tried with newest firmware, resetting to factory 100 times, using a provisionig file (which the SoundStation correctly downloads) but it is always the same... the SoundStation does not contact the asterisk for registering... Phoneversion: Telefoninformationen Telefonmodell SoundStation IP 6000 Teilenummer 3111-15600-001 Rev:W MAC-Adresse 00:04:F2:07:0C:D3 IP-Adresse 192.168.0.13 UC-Softwareversion 4.0.11.0583 BootROM-Softwareversion 5.0.5.2324 I can ping the phone from the asterisk, the phone can reach the asterisk server (as it downloads the tftp files, if used with a provisioning profile), so the route and everything is correct... I even connected another Hardphone on the same cable that stuck in the Polycom... no problem... the other phone can register and works, so there is really no cable or firewall related problem here... it must be a setting! thank you -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users