Re: [asterisk-users] Problem with Polycom Soundpoint IP 320 Hardphone
Unfortunately there is only one port, clearly labelled handset On 31/12/2007, at 11:34 PM, dave cantera wrote: glenn, check your handset cord... it might be plugged into the wrong port in the back of the phone. perhaps the headset jack... daveC Glenn Gillen wrote: Hey all, I've setup my asterisk install on a CentOS5 server, I've got a few IAX2 and SIP softphone clients connected on the same subnet and at least 1 external IAX2 softphone. However I'm having some difficulty getting the Polycom hardphone to function correctly. Watching the logs and debug trace it: - Registers correctly - Is able to make calls to other peers However it is not able to answer calls made to it. That is, the handset actually rings, but I've no way to answer it. The answer soft key, picking up the phone, etc. all have no effect. And I'm at a loss as to what setting should be altered to fix it. Any ideas? Possibly a tangent, but also affecting this handset, is that trying to dial out over an external SIP trunk fails on the first attempt. But calling an internal peer and then trying a second time makes it mysteriously work. Any help greatly appreciated, ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problem with Polycom Soundpoint IP 320 Hardphone
Glenn Gillen wrote: Unfortunately there is only one port, clearly labelled handset On 31/12/2007, at 11:34 PM, dave cantera wrote: glenn, check your handset cord... it might be plugged into the wrong port in the back of the phone. perhaps the headset jack... daveC Push the cord all the way into the handset. I've seen some Polycom handsets that look like they are plugged in, but in reality, the end of the cord that plugs into the handset needs to go in farther. Darrick -- Darrick Hartman DJH Solutions, LLC http://www.djhsolutions.com ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Problem with Polycom Soundpoint IP 320 Hardphone
Hey all, I've setup my asterisk install on a CentOS5 server, I've got a few IAX2 and SIP softphone clients connected on the same subnet and at least 1 external IAX2 softphone. However I'm having some difficulty getting the Polycom hardphone to function correctly. Watching the logs and debug trace it: - Registers correctly - Is able to make calls to other peers However it is not able to answer calls made to it. That is, the handset actually rings, but I've no way to answer it. The answer soft key, picking up the phone, etc. all have no effect. And I'm at a loss as to what setting should be altered to fix it. Any ideas? Possibly a tangent, but also affecting this handset, is that trying to dial out over an external SIP trunk fails on the first attempt. But calling an internal peer and then trying a second time makes it mysteriously work. Any help greatly appreciated, -- Glenn ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problem with Polycom Soundpoint IP 320 Hardphone
On Mon, 2007-12-31 at 21:13 +, Glenn Gillen wrote: I'm having some difficulty getting the Polycom hardphone to function correctly. Watching the logs and debug trace it: - Registers correctly - Is able to make calls to other peers However it is not able to answer calls made to it. The first thing I'd do would be to capture a SIP trace of the call, using either sip set debug from the Asterisk CLI, or a packet sniffer such as tcpdump or Wireshark. I'd also turn up the core verbosity at the Asterisk CLI and look for clues that might be present there while the call is being made. --- Jared Smith Community Relations Manager Digium, Inc. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problem with Polycom Soundpoint IP 320 Hardphone
glenn, check your handset cord... it might be plugged into the wrong port in the back of the phone. perhaps the headset jack... daveC Glenn Gillen wrote: Hey all, I've setup my asterisk install on a CentOS5 server, I've got a few IAX2 and SIP softphone clients connected on the same subnet and at least 1 external IAX2 softphone. However I'm having some difficulty getting the Polycom hardphone to function correctly. Watching the logs and debug trace it: - Registers correctly - Is able to make calls to other peers However it is not able to answer calls made to it. That is, the handset actually rings, but I've no way to answer it. The answer soft key, picking up the phone, etc. all have no effect. And I'm at a loss as to what setting should be altered to fix it. Any ideas? Possibly a tangent, but also affecting this handset, is that trying to dial out over an external SIP trunk fails on the first attempt. But calling an internal peer and then trying a second time makes it mysteriously work. Any help greatly appreciated, -- My wife's sister is in California. I should buy her a Videophone2008! Truly, The Next Best Thing to Being There! -- WorldWideVideoPhones.com 856.380.0894 ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
