Re: [asterisk-users] Problem with Sangoma A104 and euroisdn pri

2010-04-02 Thread RESEARCH
Can you post outputs for the following commands;

#asterisk -rx 'pri show spans'
#asterisk -rx 'zap show channels' 
#wanpipemon -i w1g1 -c Ta

Sam

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jaap Winius
Sent: Thursday, April 01, 2010 4:15 PM
To: Asterisk
Subject: [asterisk-users] Problem with Sangoma A104 and euroisdn pri

Hi all,

My problem boils down to these errors:

... Unable to create channel of type 'ZAP' (cause 34 -
Circuit/channel congestion)
== Everyone is busy/congested at this time

This is triggered by lines in extentions.conf such as:

exten = _X.,1,Dial(ZAP/g1/${EXTEN},,W)

The system is CentOS v5.2 with Asterisk 1.4.23  
(druid-asterisk-1.4.23.1-2), a Sangoma A104 4-port card, Wanpipe  
v3.4.4 and Zaptel v1.4.12.1. The system is attached to a single  
EuroISDN PRI and is located in the Netherlands.

Besides the above error, I also noticed this:

CLI pri show span 1
Primary D-channel: 16
Status: Provisioned, Down, Active
Switchtype: EuroISDN
Type: CPE
Window Length: 0/7
Sentrej: 0
SolicitFbit: 0
Retrans: 0
Busy: 0
Overlap Dial: 0
T200 Timer: 1000
T203 Timer: 1
T305 Timer: 3
T308 Timer: 4000
T309 Timer: -1
T313 Timer: 4000
N200 Counter: 3

The status needs to be Provisioned, Up, Active.

Following Sangoma's instructions for debugging an Asterisk PRI span, I  
can confirm that there are only outgoing frames and that the D-channel  
messages in Asterisk are the same as what the Wanpipe drivers are  
seeing. So, assuming that my local telco (KPN Telecom) has activated  
the D-channel, what else could possibly be causing this problem?

Thanks,

Jaap

PS -- Below are my current configuration files and debugging output:

==begin zaptel.conf 

loadzone=us
defaultzone=us
span=1,0,0,ccs,hdb3
bchan=1-15,17-31
hardhdlc=16

==end zaptel.conf ==

==begin wanpipe1.conf ==

[devices]
wanpipe1 = WAN_AFT_TE1, Comment

[interfaces]
w1g1 = wanpipe1, , TDM_VOICE, Comment

[wanpipe1]
CARD_TYPE = AFT
S514CPU = A
CommPort = PRI
AUTO_PCISLOT = NO
PCISLOT = 4
PCIBUS  = 13
FE_MEDIA= E1
FE_LCODE= HDB3
FE_FRAME= NCRC4
FE_LINE= 1
TE_CLOCK = NORMAL
TE_REF_CLOCK= 0
TE_SIG_MODE = CCS
TE_HIGHIMPEDANCE= NO
LBO = 120OH
FE_TXTRISTATE= NO
MTU = 1500
UDPPORT = 9000
TTL= 255
IGNORE_FRONT_END = NO
TDMV_SPAN= 1
TDMV_DCHAN= 16
TDMV_HW_DTMF= NO
TDMV_HW_FAX_DETECT = NO

[w1g1]
ACTIVE_CH= ALL
TDMV_HWEC= NO

==end wanpipe1.conf 

==begin zapata.conf 

[trunkgroups]

[channels]
context=default
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
relaxdtmf=yes
rxgain=0.0
txgain=0.0
group=1
callgroup=1
pickupgroup=1
immediate=no

switchtype=euroisdn
context=default
group=1
signalling=pri_cpe
channel =1-15,17-31

==end zapata.conf ==

Here's some debugging output:

=== begin debug info ==

# ztcfg -vv

Zaptel Version: 1.4.12.1
Echo Canceller: MG2
Configuration
==

SPAN 1: CCS/HDB3 Build-out: 0 db (CSU)/0-133 feet (DSX-1)

Channel map:

Channel 01: Clear channel (Default) (Slaves: 01)
Channel 02: Clear channel (Default) (Slaves: 02)
Channel 03: Clear channel (Default) (Slaves: 03)
Channel 04: Clear channel (Default) (Slaves: 04)
Channel 05: Clear channel (Default) (Slaves: 05)
Channel 06: Clear channel (Default) (Slaves: 06)
Channel 07: Clear channel (Default) (Slaves: 07)
Channel 08: Clear channel (Default) (Slaves: 08)
Channel 09: Clear channel (Default) (Slaves: 09)
Channel 10: Clear channel (Default) (Slaves: 10)
Channel 11: Clear channel (Default) (Slaves: 11)
Channel 12: Clear channel (Default) (Slaves: 12)
Channel 13: Clear channel (Default) (Slaves: 13)
Channel 14: Clear channel (Default) (Slaves: 14)
Channel 15: Clear channel (Default) (Slaves: 15)
Channel 16: Hardware assisted D-channel (Default) (Slaves: 16)
Channel 17: Clear channel (Default) (Slaves: 17)
Channel 18: Clear channel (Default) (Slaves: 18)
Channel 19: Clear channel (Default) (Slaves: 19)
Channel 20: Clear channel (Default) (Slaves: 20)
Channel 21: Clear channel (Default) (Slaves: 21)
Channel 22: Clear channel (Default) (Slaves: 22)
Channel 23: Clear channel (Default) (Slaves: 23)
Channel 24: Clear channel (Default) (Slaves: 24)
Channel 25: Clear channel (Default) (Slaves: 25)
Channel 26: Clear channel (Default) (Slaves: 26)
Channel 27: Clear channel (Default) (Slaves: 27)
Channel 28: Clear channel (Default) (Slaves: 28)
Channel

Re: [asterisk-users] Problem with Sangoma A104 and euroisdn pri

2010-04-02 Thread Jaap Winius
Quoting RESEARCH resea...@businesstz.com:

 Can you post outputs for the following commands;

 #asterisk -rx 'pri show spans'
 #asterisk -rx 'zap show channels'
 #wanpipemon -i w1g1 -c Ta

Sure thing! Here they are in succession:

==

# asterisk -rx 'pri show spans'
PRI span 1/0: Provisioned, Down, Active
# asterisk -rx 'zap show channels'
Chan Extension  Context Language   MOH Interpret
  pseudodefaultdefault
   1defaultdefault
   2defaultdefault
   3defaultdefault
   4defaultdefault
   5defaultdefault
   6defaultdefault
   7defaultdefault
   8defaultdefault
   9defaultdefault
  10defaultdefault
  11defaultdefault
  12defaultdefault
  13defaultdefault
  14defaultdefault
  15defaultdefault
  17defaultdefault
  18defaultdefault
  19defaultdefault
  20defaultdefault
  21defaultdefault
  22defaultdefault
  23defaultdefault
  24defaultdefault
  25defaultdefault
  26defaultdefault
  27defaultdefault
  28defaultdefault
  29defaultdefault
  30defaultdefault
  31defaultdefault
# wanpipemon -i w1g1 -c Ta

* w1g1: E1 Alarms (Framer) *

ALOS:OFF| LOS:OFF
RED:OFF| AIS:OFF
OOF:OFF| RAI:OFF

* w1g1: E1 Alarms (LIU) *

Short Circuit:OFF
Open Circuit:OFF
Loss of Signal:OFF


* w1g1: E1 Performance Monitoring Counters *

Line Code Violation: 324
Far End Block Errors: 0
CRC4 Errors: 0
FAS Errors: 0


Rx Level:  -2.5db


#

==

Cheers,

Jaap


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Re: [asterisk-users] Problem with Sangoma A104 and euroisdn pri

2010-04-02 Thread Ioan Indreias
what about

cat /proc/zaptel/*

HTH,
Ioan.

On Fri, Apr 2, 2010 at 2:46 PM, Jaap Winius jwin...@umrk.to wrote:

 # asterisk -rx 'pri show spans'
 PRI span 1/0: Provisioned, Down, Active

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Re: [asterisk-users] Problem with Sangoma A104 and euroisdn pri

2010-04-02 Thread James Lamanna
On Thu, Apr 1, 2010 at 6:15 AM, Jaap Winius jwin...@umrk.to wrote:

[snip]



 Besides the above error, I also noticed this:

    CLI pri show span 1
    Primary D-channel: 16
    Status: Provisioned, Down, Active
    Switchtype: EuroISDN
    Type: CPE
    Window Length: 0/7
    Sentrej: 0
    SolicitFbit: 0
    Retrans: 0
    Busy: 0
    Overlap Dial: 0
    T200 Timer: 1000
    T203 Timer: 1
    T305 Timer: 3
    T308 Timer: 4000
    T309 Timer: -1
    T313 Timer: 4000
    N200 Counter: 3

 The status needs to be Provisioned, Up, Active.

 Following Sangoma's instructions for debugging an Asterisk PRI span, I
 can confirm that there are only outgoing frames and that the D-channel
 messages in Asterisk are the same as what the Wanpipe drivers are
 seeing. So, assuming that my local telco (KPN Telecom) has activated
 the D-channel, what else could possibly be causing this problem?


I would call KPN Telecom and ask them for help as well.
They will have much more sophisticated tools for debugging PRIs and also will
be able to check on their end if they see the D-Channel as up.

-- James

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Re: [asterisk-users] Problem with Sangoma A104 and euroisdn pri - SOLVED

2010-04-02 Thread Jaap Winius
Quoting James Lamanna jlama...@gmail.com:

 I would call KPN Telecom and ask them for help as well.
 They will have much more sophisticated tools for debugging PRIs and also will
 be able to check on their end if they see the D-Channel as up.

After studying the configuration more closely, the first thing I  
changed was...

=== begin wanpipe1.conf ===

[devices]
wanpipe1 = WAN_AFT_TE1, Comment

[interfaces]
w1g1 = wanpipe1, , TDM_VOICE, Comment

[wanpipe1]
CARD_TYPE   = AFT
S514CPU = A
CommPort= PRI
AUTO_PCISLOT= NO
PCISLOT = 4
PCIBUS  = 13
FE_MEDIA= E1
FE_LCODE= HDB3
FE_FRAME= NCRC4
FE_LINE = 1
TE_CLOCK= NORMAL
TE_REF_CLOCK= 0
TE_HIGHIMPEDANCE = NO
TE_RX_SLEVEL= 120
LBO = 120OH
TE_SIG_MODE = CCS
FE_TXTRISTATE   = NO
MTU = 1500
UDPPORT = 9000
TTL = 255
IGNORE_FRONT_END = NO
TDMV_SPAN   = 1
TDMV_DCHAN  = 16
TDMV_HW_DTMF= NO

[w1g1]
ACTIVE_CH   = ALL
TDMV_ECHO_OFF   = NO
TDMV_HWEC   = YES

=== end wanpipe1.conf =

This was my last result after running /usr/sbin/wancfg, although I'm  
not sure the changes made any difference. Probably minor.

The second step was to modify /etc/zaptel.conf to reflect the  
wanpipe1.conf configuration:

=== begin /etc/zaptel.conf 

loadzone=nl
defaultzone=nl

span=1,1,0,ccs,hdb3
bchan=1-15,17-31
hardhdlc=16

=== end /etc/zaptel.conf ==

The span line used to be span=1,0,0,ccs,hdb3. The second field  
specifies the timing source, which in my case needs to be the provider  
(KPN), so I changed it to a 1. I also took the opportunity to  
changes the loadzone and defaultzone to nl. However, I noticed later  
that the old configuration works as well, so these changes were  
evidently not too important.

In the end, the real problem turned out to be on the other end of the  
line. After opening a trouble ticket with KPN Telecom, at one point  
the pri just started to work:

=

CLI pri show span 1
Primary D-channel: 16
Status: Provisioned, Up, Active
Switchtype: EuroISDN
Type: CPE
Window Length: 0/7
Sentrej: 0
SolicitFbit: 0
Retrans: 0
Busy: 0
Overlap Dial: 0
T200 Timer: 1000
T203 Timer: 1
T305 Timer: 3
T308 Timer: 4000
T309 Timer: -1
T313 Timer: 4000
N200 Counter: 3

=

Also, this is what now appears at the CLI shortly after starting Asterisk:

=

 -- B-channel 0/1 successfully restarted on span 1
 -- B-channel 0/2 successfully restarted on span 1
 -- B-channel 0/3 successfully restarted on span 1
 -- B-channel 0/4 successfully restarted on span 1
 -- B-channel 0/5 successfully restarted on span 1
 -- B-channel 0/6 successfully restarted on span 1
 -- B-channel 0/7 successfully restarted on span 1
 -- B-channel 0/8 successfully restarted on span 1
 -- B-channel 0/9 successfully restarted on span 1
 -- B-channel 0/10 successfully restarted on span 1
 -- B-channel 0/11 successfully restarted on span 1
 -- B-channel 0/12 successfully restarted on span 1
 -- B-channel 0/13 successfully restarted on span 1
 -- B-channel 0/14 successfully restarted on span 1
 -- B-channel 0/15 successfully restarted on span 1
 -- B-channel 0/17 successfully restarted on span 1
 -- B-channel 0/18 successfully restarted on span 1
 -- B-channel 0/19 successfully restarted on span 1
 -- B-channel 0/20 successfully restarted on span 1
 -- B-channel 0/21 successfully restarted on span 1
 -- B-channel 0/22 successfully restarted on span 1
 -- B-channel 0/23 successfully restarted on span 1
 -- B-channel 0/24 successfully restarted on span 1
 -- B-channel 0/25 successfully restarted on span 1
 -- B-channel 0/26 successfully restarted on span 1
 -- B-channel 0/27 successfully restarted on span 1
 -- B-channel 0/28 successfully restarted on span 1
 -- B-channel 0/29 successfully restarted on span 1
 -- B-channel 0/30 successfully restarted on span 1
 -- B-channel 0/31 successfully restarted on span 1

=

I guess that's good.

When I asked KPN what they had done, they said they hadn't discovered  
any problems. However, I was also told that the line was reset as a  
normal part of their troubleshooting procedure, so I guess that made  
the difference.

Problem solved.

Thanks!

Jaap

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[asterisk-users] Problem with Sangoma A104 and euroisdn pri

2010-04-01 Thread Jaap Winius
Hi all,

My problem boils down to these errors:

... Unable to create channel of type 'ZAP' (cause 34 -
Circuit/channel congestion)
== Everyone is busy/congested at this time

This is triggered by lines in extentions.conf such as:

exten = _X.,1,Dial(ZAP/g1/${EXTEN},,W)

The system is CentOS v5.2 with Asterisk 1.4.23  
(druid-asterisk-1.4.23.1-2), a Sangoma A104 4-port card, Wanpipe  
v3.4.4 and Zaptel v1.4.12.1. The system is attached to a single  
EuroISDN PRI and is located in the Netherlands.

Besides the above error, I also noticed this:

CLI pri show span 1
Primary D-channel: 16
Status: Provisioned, Down, Active
Switchtype: EuroISDN
Type: CPE
Window Length: 0/7
Sentrej: 0
SolicitFbit: 0
Retrans: 0
Busy: 0
Overlap Dial: 0
T200 Timer: 1000
T203 Timer: 1
T305 Timer: 3
T308 Timer: 4000
T309 Timer: -1
T313 Timer: 4000
N200 Counter: 3

The status needs to be Provisioned, Up, Active.

Following Sangoma's instructions for debugging an Asterisk PRI span, I  
can confirm that there are only outgoing frames and that the D-channel  
messages in Asterisk are the same as what the Wanpipe drivers are  
seeing. So, assuming that my local telco (KPN Telecom) has activated  
the D-channel, what else could possibly be causing this problem?

Thanks,

Jaap

PS -- Below are my current configuration files and debugging output:

==begin zaptel.conf 

loadzone=us
defaultzone=us
span=1,0,0,ccs,hdb3
bchan=1-15,17-31
hardhdlc=16

==end zaptel.conf ==

==begin wanpipe1.conf ==

[devices]
wanpipe1 = WAN_AFT_TE1, Comment

[interfaces]
w1g1 = wanpipe1, , TDM_VOICE, Comment

[wanpipe1]
CARD_TYPE = AFT
S514CPU = A
CommPort = PRI
AUTO_PCISLOT = NO
PCISLOT = 4
PCIBUS  = 13
FE_MEDIA= E1
FE_LCODE= HDB3
FE_FRAME= NCRC4
FE_LINE= 1
TE_CLOCK = NORMAL
TE_REF_CLOCK= 0
TE_SIG_MODE = CCS
TE_HIGHIMPEDANCE= NO
LBO = 120OH
FE_TXTRISTATE= NO
MTU = 1500
UDPPORT = 9000
TTL= 255
IGNORE_FRONT_END = NO
TDMV_SPAN= 1
TDMV_DCHAN= 16
TDMV_HW_DTMF= NO
TDMV_HW_FAX_DETECT = NO

[w1g1]
ACTIVE_CH= ALL
TDMV_HWEC= NO

==end wanpipe1.conf 

==begin zapata.conf 

[trunkgroups]

[channels]
context=default
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
relaxdtmf=yes
rxgain=0.0
txgain=0.0
group=1
callgroup=1
pickupgroup=1
immediate=no

switchtype=euroisdn
context=default
group=1
signalling=pri_cpe
channel =1-15,17-31

==end zapata.conf ==

Here's some debugging output:

=== begin debug info ==

# ztcfg -vv

Zaptel Version: 1.4.12.1
Echo Canceller: MG2
Configuration
==

SPAN 1: CCS/HDB3 Build-out: 0 db (CSU)/0-133 feet (DSX-1)

Channel map:

Channel 01: Clear channel (Default) (Slaves: 01)
Channel 02: Clear channel (Default) (Slaves: 02)
Channel 03: Clear channel (Default) (Slaves: 03)
Channel 04: Clear channel (Default) (Slaves: 04)
Channel 05: Clear channel (Default) (Slaves: 05)
Channel 06: Clear channel (Default) (Slaves: 06)
Channel 07: Clear channel (Default) (Slaves: 07)
Channel 08: Clear channel (Default) (Slaves: 08)
Channel 09: Clear channel (Default) (Slaves: 09)
Channel 10: Clear channel (Default) (Slaves: 10)
Channel 11: Clear channel (Default) (Slaves: 11)
Channel 12: Clear channel (Default) (Slaves: 12)
Channel 13: Clear channel (Default) (Slaves: 13)
Channel 14: Clear channel (Default) (Slaves: 14)
Channel 15: Clear channel (Default) (Slaves: 15)
Channel 16: Hardware assisted D-channel (Default) (Slaves: 16)
Channel 17: Clear channel (Default) (Slaves: 17)
Channel 18: Clear channel (Default) (Slaves: 18)
Channel 19: Clear channel (Default) (Slaves: 19)
Channel 20: Clear channel (Default) (Slaves: 20)
Channel 21: Clear channel (Default) (Slaves: 21)
Channel 22: Clear channel (Default) (Slaves: 22)
Channel 23: Clear channel (Default) (Slaves: 23)
Channel 24: Clear channel (Default) (Slaves: 24)
Channel 25: Clear channel (Default) (Slaves: 25)
Channel 26: Clear channel (Default) (Slaves: 26)
Channel 27: Clear channel (Default) (Slaves: 27)
Channel 28: Clear channel (Default) (Slaves: 28)
Channel 29: Clear channel (Default) (Slaves: 29)
Channel 30: Clear channel (Default) (Slaves: 30)
Channel 31: Clear channel (Default) (Slaves: 31)

31 channels to configure.

# wanrouter status

Devices currently active:
 wanpipe1


Wanpipe Config:

Device name | Protocol Map | Adapter  | IRQ | Slot/IO | If's | CLK |  
Baud rate |
wanpipe1| N/A  | A101/1D/A102/2D/4/4D/8| 169 | 4   | 1  
| N/A |