Re: [asterisk-users] Simple Generic IVR to get us up an running Quick
On Sat, 2011-12-03 at 15:36 -0500, Nick Khamis wrote: Hello Everyone, Are there any descent generic IVR recordings, that we can use to quickly get our PBX up and running? It will obviously not include the company name. It's easy enough to make your own recordings. Word of caution though. It might be advisable to ask somebody outside the company to record the phrases, Wonder why? At home i did it my self, and i still hear people stating that they have been talking at me, totaly unaware that it was just the voicemail anouncements. Peope just hear a voice, but seldom listen. And not just 90-old aunts, But people from helpdesks and even CEO's. Sometimes i wonder, if i should ask/test the callers I.Q. , And adapt the IVR's accordingly ;=) hw -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Simple Generic IVR to get us up an running Quick
IVR = Idiot Verify and Recognize? -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Hans Witvliet Sent: Tuesday, December 06, 2011 4:07 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Simple Generic IVR to get us up an running Quick On Sat, 2011-12-03 at 15:36 -0500, Nick Khamis wrote: Hello Everyone, Are there any descent generic IVR recordings, that we can use to quickly get our PBX up and running? It will obviously not include the company name. It's easy enough to make your own recordings. Word of caution though. It might be advisable to ask somebody outside the company to record the phrases, Wonder why? At home i did it my self, and i still hear people stating that they have been talking at me, totaly unaware that it was just the voicemail anouncements. Peope just hear a voice, but seldom listen. And not just 90-old aunts, But people from helpdesks and even CEO's. Sometimes i wonder, if i should ask/test the callers I.Q. , And adapt the IVR's accordingly ;=) hw -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Simple Generic IVR to get us up an running Quick
That's too funny! What are some tricks to make it sound professional. What I mean is, what are some of the typcial things people do to the recording, to make it sound kind-of robotic? I have no idea how to explain it. Maybe those of you that have done ivr recordings for corporations could share what tools and tricks you use to get that professional look? Thanks in Advance, Nick. On Tue, Dec 6, 2011 at 5:07 AM, Hans Witvliet aster...@a-domani.nl wrote: On Sat, 2011-12-03 at 15:36 -0500, Nick Khamis wrote: Hello Everyone, Are there any descent generic IVR recordings, that we can use to quickly get our PBX up and running? It will obviously not include the company name. It's easy enough to make your own recordings. Word of caution though. It might be advisable to ask somebody outside the company to record the phrases, Wonder why? At home i did it my self, and i still hear people stating that they have been talking at me, totaly unaware that it was just the voicemail anouncements. Peope just hear a voice, but seldom listen. And not just 90-old aunts, But people from helpdesks and even CEO's. Sometimes i wonder, if i should ask/test the callers I.Q. , And adapt the IVR's accordingly ;=) hw -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Simple Generic IVR to get us up an running Quick
There are some Allison Smith Speaks blogs out there with good IVR hints. Some hints from my experience 1. The recommended volume adjustment for asterisk is -3 DB (that's -3 if you look at the wav in Audaciity). This will vary depending on your flavor of Asterisk and your input (SIP/DAHDI/etc). 2. Use a metronome - regular speech has a large variance in tempo. If you say leave your message after the tone normally you are more likely to get Nick's 90 year old aunt than leave-your-message-after-the-tone. 3. If you aren't going to buy a high quality microphone and software, you're just as well off recording using the normal record function. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Nick Khamis Sent: Tuesday, December 06, 2011 8:22 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Simple Generic IVR to get us up an running Quick That's too funny! What are some tricks to make it sound professional. What I mean is, what are some of the typcial things people do to the recording, to make it sound kind-of robotic? I have no idea how to explain it. Maybe those of you that have done ivr recordings for corporations could share what tools and tricks you use to get that professional look? Thanks in Advance, Nick. On Tue, Dec 6, 2011 at 5:07 AM, Hans Witvliet aster...@a-domani.nl wrote: On Sat, 2011-12-03 at 15:36 -0500, Nick Khamis wrote: Hello Everyone, Are there any descent generic IVR recordings, that we can use to quickly get our PBX up and running? It will obviously not include the company name. It's easy enough to make your own recordings. Word of caution though. It might be advisable to ask somebody outside the company to record the phrases, Wonder why? At home i did it my self, and i still hear people stating that they have been talking at me, totaly unaware that it was just the voicemail anouncements. Peope just hear a voice, but seldom listen. And not just 90-old aunts, But people from helpdesks and even CEO's. Sometimes i wonder, if i should ask/test the callers I.Q. , And adapt the IVR's accordingly ;=) hw -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Simple Generic IVR to get us up an running Quick
What I would like to know is. How could you have possibly known I have a 90 year old aunt?!?! Sorry for the Noise! Merry Christmas/Happy Holidays, Nick. On Tue, Dec 6, 2011 at 9:29 AM, Danny Nicholas da...@debsinc.com wrote: There are some Allison Smith Speaks blogs out there with good IVR hints. Some hints from my experience 1. The recommended volume adjustment for asterisk is -3 DB (that's -3 if you look at the wav in Audaciity). This will vary depending on your flavor of Asterisk and your input (SIP/DAHDI/etc). 2. Use a metronome - regular speech has a large variance in tempo. If you say leave your message after the tone normally you are more likely to get Nick's 90 year old aunt than leave-your-message-after-the-tone. 3. If you aren't going to buy a high quality microphone and software, you're just as well off recording using the normal record function. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Nick Khamis Sent: Tuesday, December 06, 2011 8:22 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Simple Generic IVR to get us up an running Quick That's too funny! What are some tricks to make it sound professional. What I mean is, what are some of the typcial things people do to the recording, to make it sound kind-of robotic? I have no idea how to explain it. Maybe those of you that have done ivr recordings for corporations could share what tools and tricks you use to get that professional look? Thanks in Advance, Nick. On Tue, Dec 6, 2011 at 5:07 AM, Hans Witvliet aster...@a-domani.nl wrote: On Sat, 2011-12-03 at 15:36 -0500, Nick Khamis wrote: Hello Everyone, Are there any descent generic IVR recordings, that we can use to quickly get our PBX up and running? It will obviously not include the company name. It's easy enough to make your own recordings. Word of caution though. It might be advisable to ask somebody outside the company to record the phrases, Wonder why? At home i did it my self, and i still hear people stating that they have been talking at me, totaly unaware that it was just the voicemail anouncements. Peope just hear a voice, but seldom listen. And not just 90-old aunts, But people from helpdesks and even CEO's. Sometimes i wonder, if i should ask/test the callers I.Q. , And adapt the IVR's accordingly ;=) hw -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Simple Generic IVR to get us up an running Quick
Hello Everyone, Are there any descent generic IVR recordings, that we can use to quickly get our PBX up and running? It will obviously not include the company name. A sexy female's voice always do well yeah? Cheers, Nicholas. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
