Re: [asterisk-users] Snom 320 Lost Settings

2008-01-24 Thread Andrea Cristofanini
yes i see
you have to enable in ADVANCED SETTING
Challenge Response on Phone: = OFF
Regards
/a

Matt Riddell ha scritto:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 Hi,

 Has anyone ever seen an Snom320 lose settings?

 It's been working fine for months and then I got a call this morning
 saying that it was asking for country, timezone etc.

 I logged in remotely, and it had lost the server address, username,
 password, mailbox and ringtone.

 - --
 Kind Regards,

 Matt Riddell
 Director
 ___

 http://www.venturevoip.com (Great new VoIP end to end solution)
 http://www.venturevoip.com/news.php (Daily Asterisk News - html)
 http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
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 Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

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Re: [asterisk-users] Snom 320 Lost Settings

2008-01-24 Thread Matt Riddell
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Hash: SHA1

Andrea Cristofanini wrote:
 yes i see
 you have to enable in ADVANCED SETTING
 Challenge Response on Phone: = OFF
 Regards

Sweet as, cheers man.

- --
Kind Regards,

Matt Riddell
Director
___

http://www.venturevoip.com (Great new VoIP end to end solution)
http://www.venturevoip.com/news.php (Daily Asterisk News - html)
http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
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[asterisk-users] Snom 320 Lost Settings

2008-01-23 Thread Matt Riddell
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi,

Has anyone ever seen an Snom320 lose settings?

It's been working fine for months and then I got a call this morning
saying that it was asking for country, timezone etc.

I logged in remotely, and it had lost the server address, username,
password, mailbox and ringtone.

- --
Kind Regards,

Matt Riddell
Director
___

http://www.venturevoip.com (Great new VoIP end to end solution)
http://www.venturevoip.com/news.php (Daily Asterisk News - html)
http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
-BEGIN PGP SIGNATURE-
Version: GnuPG v1.4.7 (MingW32)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFHl6vCDQNt8rg0Kp4RAospAJ9DUNge64n7u3RkQWsodHgdOS/higCgwNFy
VfZUUNJIgzeC4Hy5vg0f+mY=
=tpnK
-END PGP SIGNATURE-

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Re: [asterisk-users] Snom 320 Lost Settings

2008-01-23 Thread Mike Dent
On 23/01/2008, Matt Riddell [EMAIL PROTECTED] wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 Hi,

 Has anyone ever seen an Snom320 lose settings?

 It's been working fine for months and then I got a call this morning
 saying that it was asking for country, timezone etc.

 I logged in remotely, and it had lost the server address, username,
 password, mailbox and ringtone.

 - --
 Kind Regards,

 Matt Riddell
 Director



Yeah I had exactly the same thing. I reported it to Snom and they
suggested a procedure for upgrading the firmware, however I have not
had chance to do it yet.
Mike


 ___

 http://www.venturevoip.com (Great new VoIP end to end solution)
 http://www.venturevoip.com/news.php (Daily Asterisk News - html)
 http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
 -BEGIN PGP SIGNATURE-
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 iD8DBQFHl6vCDQNt8rg0Kp4RAospAJ9DUNge64n7u3RkQWsodHgdOS/higCgwNFy
 VfZUUNJIgzeC4Hy5vg0f+mY=
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Re: [asterisk-users] Snom 320 Lost Settings

2008-01-23 Thread Michiel van Baak
On 10:04, Thu 24 Jan 08, Matt Riddell wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 Hi,
 
 Has anyone ever seen an Snom320 lose settings?
 
 It's been working fine for months and then I got a call this morning
 saying that it was asking for country, timezone etc.
 
 I logged in remotely, and it had lost the server address, username,
 password, mailbox and ringtone.

Yup, we have this on some customers from time to time as
well.
Snom told us the new firmware will fix this but it wont.
We sent printed instructions to our customer and they
reconfigure the phone once it happens. Very lame.
We switched to cisco and aastra phones because this and some
other trouble that was discussed earlier this week.

-- 

Michiel van Baak
[EMAIL PROTECTED]
http://michiel.vanbaak.eu
GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=getsearch=0x71C946BD

Why is it drug addicts and computer afficionados are both called users?


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Re: [asterisk-users] Snom 320 Lost Settings

2008-01-23 Thread Andrew Latham
keep in mind that administrative reset is just a few key presses, a
bored kid or employee can also cause this..



On Jan 23, 2008 4:04 PM, Matt Riddell [EMAIL PROTECTED] wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 Hi,

 Has anyone ever seen an Snom320 lose settings?

 It's been working fine for months and then I got a call this morning
 saying that it was asking for country, timezone etc.

 I logged in remotely, and it had lost the server address, username,
 password, mailbox and ringtone.

 - --
 Kind Regards,

 Matt Riddell
 Director
 ___

 http://www.venturevoip.com (Great new VoIP end to end solution)
 http://www.venturevoip.com/news.php (Daily Asterisk News - html)
 http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
 -BEGIN PGP SIGNATURE-
 Version: GnuPG v1.4.7 (MingW32)
 Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

 iD8DBQFHl6vCDQNt8rg0Kp4RAospAJ9DUNge64n7u3RkQWsodHgdOS/higCgwNFy
 VfZUUNJIgzeC4Hy5vg0f+mY=
 =tpnK
 -END PGP SIGNATURE-

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-- 
/*
 Andrew Latham
 LATHAMA (lay-th-ham-eh)
 [EMAIL PROTECTED]
 [EMAIL PROTECTED]

 TuxTone Inc.
 http://www.TuxTone.com
*/

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