Re: [asterisk-users] Suddenly the voice became garbage (likerobot)using Asterisk 1.4.19.2

2009-06-01 Thread Michelle Dupuis
We had the problem between 2 extensions on same PBX.  Both ends using Aastra
phones.

Not sure where to point the finger... 

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Miguel Molina
Sent: Monday, June 01, 2009 2:15 AM
To: Asterisk Users List
Subject: Re: [asterisk-users] Suddenly the voice became garbage
(likerobot)using Asterisk 1.4.19.2

Michelle Dupuis escribió:
 You're not alone...we never found the cause of this (rare) occurance... 

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of bilal 
 ghayyad
 Sent: Sunday, May 31, 2009 8:58 PM
 To: Asterisk Users List
 Subject: [asterisk-users] Suddenly the voice became garbage (like 
 robot)using Asterisk 1.4.19.2


 Hi All;

 I was using since one year Asterisk 1.4.19.2 and zaptel 1.4.10.1 and 
 they were working fine via SIP, IAX and Digium fxo and fxs ports.

 Suddenly just before 2 or 3 days, the voice become garbage like robot 
 when I place a call from the SIP Phone (which is in a country and the 
 Asterisk box in another country). I am surprise what is the reason 
 that let rtp become like this ! The sound now like robot (human 
 machine:)--

 What could be? Actually before about 10 days, we added one Polycom SIP 
 Phone and added qualify=yes for the SIP entities, also I fixed the 
 externip to be the public IP address of the machine, and I fixed the 
 localnet (I was not using externip and localnet, because I was not 
 need them for NAT issues, but I used it when I start have NATed 
 Polycom devices). But even, the voice was fine after these changes, so I
do not think it has any relation.

 Could it be related the Asterisk 1.4.19.2 and how it manipulated the 
 rtp, packets, so maybe a small changes in the Internet provider 
 effected and let things becoming bad??!!
   
It sounds like an ISP problem. Is your bandwidth ok? Do you share the
connection with another services? In my case, usually robot calls are
related to upload congestion, and implementing egress QoS policies on the
router helped a lot to maintain the good quality of the calls. This may be
your case.

If your asterisk worked fine for one entire year flawlessly, you surely
can't blame it for bad call quality.

Cheers,
 I used gsm and g729 codecs, and both are bad. g729 give little bit 
 better quality than gsm (and both are bad now .. garbage). The voice 
 becoming bad even if we do a call using IAX Trunk or from SIP Phone
(Polycom).

 Any advise what can I do?

 Regards
 Bilal


   

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--
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center


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Re: [asterisk-users] Suddenly the voice became garbage(likerobot)using Asterisk 1.4.19.2

2009-06-01 Thread Danny Nicholas
Since this is internal SIP, I'd probably vote for a memory leak, bandwidth
problem or hardware hiccup.  I've had a similar situation when a grep caused
pounding of a bad disk sector.

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Michelle
Dupuis
Sent: Monday, June 01, 2009 8:27 AM
To: 'Asterisk Users List'
Subject: Re: [asterisk-users] Suddenly the voice became
garbage(likerobot)using Asterisk 1.4.19.2

We had the problem between 2 extensions on same PBX.  Both ends using Aastra
phones.

Not sure where to point the finger... 

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Miguel Molina
Sent: Monday, June 01, 2009 2:15 AM
To: Asterisk Users List
Subject: Re: [asterisk-users] Suddenly the voice became garbage
(likerobot)using Asterisk 1.4.19.2

Michelle Dupuis escribió:
 You're not alone...we never found the cause of this (rare) occurance... 

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of bilal 
 ghayyad
 Sent: Sunday, May 31, 2009 8:58 PM
 To: Asterisk Users List
 Subject: [asterisk-users] Suddenly the voice became garbage (like 
 robot)using Asterisk 1.4.19.2


 Hi All;

 I was using since one year Asterisk 1.4.19.2 and zaptel 1.4.10.1 and 
 they were working fine via SIP, IAX and Digium fxo and fxs ports.

 Suddenly just before 2 or 3 days, the voice become garbage like robot 
 when I place a call from the SIP Phone (which is in a country and the 
 Asterisk box in another country). I am surprise what is the reason 
 that let rtp become like this ! The sound now like robot (human 
 machine:)--

 What could be? Actually before about 10 days, we added one Polycom SIP 
 Phone and added qualify=yes for the SIP entities, also I fixed the 
 externip to be the public IP address of the machine, and I fixed the 
 localnet (I was not using externip and localnet, because I was not 
 need them for NAT issues, but I used it when I start have NATed 
 Polycom devices). But even, the voice was fine after these changes, so I
do not think it has any relation.

 Could it be related the Asterisk 1.4.19.2 and how it manipulated the 
 rtp, packets, so maybe a small changes in the Internet provider 
 effected and let things becoming bad??!!
   
It sounds like an ISP problem. Is your bandwidth ok? Do you share the
connection with another services? In my case, usually robot calls are
related to upload congestion, and implementing egress QoS policies on the
router helped a lot to maintain the good quality of the calls. This may be
your case.

If your asterisk worked fine for one entire year flawlessly, you surely
can't blame it for bad call quality.

Cheers,
 I used gsm and g729 codecs, and both are bad. g729 give little bit 
 better quality than gsm (and both are bad now .. garbage). The voice 
 becoming bad even if we do a call using IAX Trunk or from SIP Phone
(Polycom).

 Any advise what can I do?

 Regards
 Bilal


   

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 To UNSUBSCRIBE or update options visit:
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--
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center


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Re: [asterisk-users] Suddenly the voice became garbage(likerobot)using Asterisk 1.4.19.2

2009-06-01 Thread David Gibbons
Danny,

Just out of curiosity, can you elaborate? Anything in use for asterisk should 
be in cache by the time it's needed for a SIP stream. And nothing related to a 
SIP stream should ever be read directly from the disk...

Unless I'm mistaken.

Thanks
Dave


snip
Since this is internal SIP, I'd probably vote for a memory leak, bandwidth
problem or hardware hiccup.  I've had a similar situation when a grep caused
pounding of a bad disk sector.
/snip


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