Re: [asterisk-users] TE210P issues

2007-10-25 Thread Steve Totaro
Matthew Fredrickson wrote:
> Steve Totaro wrote:
>   
>> Calling Digium.  Post your /var/log/messages and /var/log/asterisk/full 
>> (just anything that looks relevant). 
>>
>> Try a Sangoma card.
>> 
>
> Or better yet, give us an opportunity to fix it.  Sangoma cards have 
> problems too and I'm sure they have been going through a "trial of fire" 
> trying to eliminate compatibility-type problems with their boards, but 
> when you have a problem, you still have to give them (and us) a chance 
> to fix it.  It's the nature of the PC world, there are a lot of 
> different platforms to interoperate with.
>   
Matthew,

I totally agree, that is why my first sentence in the reply was to call 
Digium. 

Everyone needs at least one backup plan (I prefer three or more). 

If the system needs to go live tomorrow, Sangoma can overnight a card 
and it may not exhibit the same issue.  The card could probably be RMAed 
with no problem to Sangoma if Digium gets it fixed in the meantime. 

Sometimes systems need to be turned up yesterday, now, tomorrow, or you 
best case scenario, you have weeks of time to to play around and 
diagnose a problem.  Your plan is going to reflect your timeframe needs.

Thanks,
Steve Totaro

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Re: [asterisk-users] TE210P issues

2007-10-25 Thread Matthew Fredrickson
Steve Totaro wrote:
> Calling Digium.  Post your /var/log/messages and /var/log/asterisk/full 
> (just anything that looks relevant). 
> 
> Try a Sangoma card.

Or better yet, give us an opportunity to fix it.  Sangoma cards have 
problems too and I'm sure they have been going through a "trial of fire" 
trying to eliminate compatibility-type problems with their boards, but 
when you have a problem, you still have to give them (and us) a chance 
to fix it.  It's the nature of the PC world, there are a lot of 
different platforms to interoperate with.

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] TE210P issues

2007-10-25 Thread Matthew Fredrickson
Jerry Geis wrote:
> I have a box with a TE210P. Things work for a while then stop when 
> making call files.
> I get NOANSWER as the return code (right away).
> 
> I am running asterisk 1.2.12.1, libpri 1.2.3 and zap 1.2.9.1
> 
> When I try to update to newer zaptel the machine locks when loading the 
> zaptel drivers.
> 
> I tried to manually load the wct1xxp module (I think that is the one for 
> the dual T1 card???)
> and the machine locks. I am in a remote location so I cannot see if 
> anything is on the console.
> 
> I tried jumping to 1.4 and the same thing happens.
> I have updated quite a few asterisk boxes remotely and never had this 
> issue before.
> 
> Last thing I tried was "chkconfig zaptel off", reboot, then try loading 
> in new version and the same thing happened.
> It locked up.
> 
> After rebooting I put back the old zaptel and it works again for  awhile.
> 
> What shall I try?

Could you contact tech support about this?  When you purchased your 
card, you also purchased support for issues like this.  And please give 
us a chance to diagnose and fix this problem.  I suspect that they will 
be able to resolve this.

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] TE210P issues

2007-10-24 Thread Alejandro Kauffmann
Jerry Geis wrote:
> I have a box with a TE210P. Things work for a while then stop when 
> making call files.
> I get NOANSWER as the return code (right away).
>
> I am running asterisk 1.2.12.1, libpri 1.2.3 and zap 1.2.9.1
>
> When I try to update to newer zaptel the machine locks when loading the 
> zaptel drivers.
>
> I tried to manually load the wct1xxp module (I think that is the one for 
> the dual T1 card???)
> and the machine locks. I am in a remote location so I cannot see if 
> anything is on the console.
>
> I tried jumping to 1.4 and the same thing happens.
> I have updated quite a few asterisk boxes remotely and never had this 
> issue before.
>
> Last thing I tried was "chkconfig zaptel off", reboot, then try loading 
> in new version and the same thing happened.
> It locked up.
>
> After rebooting I put back the old zaptel and it works again for  awhile.
>
> What shall I try?
>
>
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>http://lists.digium.com/mailman/listinfo/asterisk-users
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>
>   
The driver for both the TE205P and TE210P is wct4xxp.  That might be why 
your machine locks up.

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Re: [asterisk-users] TE210P issues

2007-10-24 Thread Deepak Naidu
I use TE212P, it shoudl work without errors.

I use it with  Asterisk 1.2.18 + zaptel-1.2.17.1

On RHEL 4.4

On Dell PowerEdge 850

It may be that the card is bad, try contacting Asterisk support.

I had one bad card when I first got it, the 2nd one worked .

--
Deepak


Jerry Geis <[EMAIL PROTECTED]> wrote: I have a box with a TE210P. Things work 
for a while then stop when 
making call files.
I get NOANSWER as the return code (right away).

I am running asterisk 1.2.12.1, libpri 1.2.3 and zap 1.2.9.1

When I try to update to newer zaptel the machine locks when loading the 
zaptel drivers.

I tried to manually load the wct1xxp module (I think that is the one for 
the dual T1 card???)
and the machine locks. I am in a remote location so I cannot see if 
anything is on the console.

I tried jumping to 1.4 and the same thing happens.
I have updated quite a few asterisk boxes remotely and never had this 
issue before.

Last thing I tried was "chkconfig zaptel off", reboot, then try loading 
in new version and the same thing happened.
It locked up.

After rebooting I put back the old zaptel and it works again for  awhile.

What shall I try?


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Re: [asterisk-users] TE210P issues

2007-10-24 Thread Steve Totaro
Calling Digium.  Post your /var/log/messages and /var/log/asterisk/full 
(just anything that looks relevant). 

Try a Sangoma card.

Thanks,
Steve

Jerry Geis wrote:
> I have a box with a TE210P. Things work for a while then stop when 
> making call files.
> I get NOANSWER as the return code (right away).
>
> I am running asterisk 1.2.12.1, libpri 1.2.3 and zap 1.2.9.1
>
> When I try to update to newer zaptel the machine locks when loading the 
> zaptel drivers.
>
> I tried to manually load the wct1xxp module (I think that is the one for 
> the dual T1 card???)
> and the machine locks. I am in a remote location so I cannot see if 
> anything is on the console.
>
> I tried jumping to 1.4 and the same thing happens.
> I have updated quite a few asterisk boxes remotely and never had this 
> issue before.
>
> Last thing I tried was "chkconfig zaptel off", reboot, then try loading 
> in new version and the same thing happened.
> It locked up.
>
> After rebooting I put back the old zaptel and it works again for  awhile.
>
> What shall I try?
>
>
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>http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>   


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[asterisk-users] TE210P issues

2007-10-24 Thread Jerry Geis
I have a box with a TE210P. Things work for a while then stop when 
making call files.
I get NOANSWER as the return code (right away).

I am running asterisk 1.2.12.1, libpri 1.2.3 and zap 1.2.9.1

When I try to update to newer zaptel the machine locks when loading the 
zaptel drivers.

I tried to manually load the wct1xxp module (I think that is the one for 
the dual T1 card???)
and the machine locks. I am in a remote location so I cannot see if 
anything is on the console.

I tried jumping to 1.4 and the same thing happens.
I have updated quite a few asterisk boxes remotely and never had this 
issue before.

Last thing I tried was "chkconfig zaptel off", reboot, then try loading 
in new version and the same thing happened.
It locked up.

After rebooting I put back the old zaptel and it works again for  awhile.

What shall I try?


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