RE: [asterisk-users] Using Asterisk with IVR connected with legacy pbxvia rs-232

2006-09-21 Thread kritikus Araklidas

HI.

Depends the kind of PBX are you using. For example in some cases like 
Meridian is imposible to integrate the legacy PBX funcinalities like light 
on the phone for indicate the voicemail sign. So i don´t know other systems 
but i integrate the voicemail, IVR and ACD module with Meridian Option 11 
and its works perfect. So the only problem that a got was the MWI on the 
existing meridian phone. We resolve the issue using the mail notification. 
But i got some ideas how to resolve the MWI issue but you need some develop 
depending of the Legacy PBX.


Any.

Let me know.

Cristian.






From: Paulo Garcia [EMAIL PROTECTED]
Reply-To: Asterisk Users Mailing List - Non-Commercial 
Discussionasterisk-users@lists.digium.com

To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Using Asterisk with IVR connected with legacy 
pbxvia rs-232

Date: Thu, 21 Sep 2006 09:13:14 -0300

Hi,

I have some cases that I need to use Asterisk as an IVR/VoiceMail only. It
will be connected to legacy pbx using a serial port (R2-232) to exchange
integrations and/or messages to allow pbx to send to terminal extensions
'message indications' (a led on in KS).

I know Asterisk can do it alone and better, but in some cases isn't 
possible

to change the pbx structure and this protocol via rs-232 is widely used for
some big pbx systems.

Any direction? Is there already a solution for this? Or I need to do a
custom development?

Thanks in advance!

Paulo




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Re: [asterisk-users] Using Asterisk with IVR connected with legacy pbxvia rs-232

2006-09-21 Thread Paulo Garcia
Hi Cristianthank you for your reply.There are two main issues that I need to provide:1 - Lights on/off when alerting for a new voicemail message. I think I need to develop some new exten application to allow me send rs-232 message to pbx turns on/off the KS light. If someone has another approach , please, tell me.
2 - Some pbx, when a user try to call a busy extensions (or no answer) he will be transfer to another extension (connect in asterisk in this case) and simultaneouly send a rs-232 message telling to voicemail which mailbox need to be started. Asterisk need to receive this serial message, parse the command and mailbox and then answer the extension, redirecting directly to correct mailbox.
AFAIK, Asterisk doesn't have built in functions to support this kind of operation then may be I need to create custom applications to do that. Is it correct?Thanks in advance!Paulo
On 9/21/06, kritikus Araklidas [EMAIL PROTECTED] wrote:
HI.Depends the kind of PBX are you using. For example in some cases likeMeridian is imposible to integrate the legacy PBX funcinalities like lighton the phone for indicate the voicemail sign. So i don´t know other systems
but i integrate the voicemail, IVR and ACD module with Meridian Option 11and its works perfect. So the only problem that a got was the MWI on theexisting meridian phone. We resolve the issue using the mail notification.
But i got some ideas how to resolve the MWI issue but you need some developdepending of the Legacy PBX.Any.Let me know.Cristian.From: Paulo Garcia 
[EMAIL PROTECTED]Reply-To: Asterisk Users Mailing List - Non-CommercialDiscussionasterisk-users@lists.digium.com
To: asterisk-users@lists.digium.comSubject: [asterisk-users] Using Asterisk with IVR connected with legacypbxvia rs-232Date: Thu, 21 Sep 2006 09:13:14 -0300
Hi,I have some cases that I need to use Asterisk as an IVR/VoiceMail only. Itwill be connected to legacy pbx using a serial port (R2-232) to exchangeintegrations and/or messages to allow pbx to send to terminal extensions
'message indications' (a led on in KS).I know Asterisk can do it alone and better, but in some cases isn'tpossibleto change the pbx structure and this protocol via rs-232 is widely used for
some big pbx systems.Any direction? Is there already a solution for this? Or I need to do acustom development?Thanks in advance!Paulo___
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