Re: [asterisk-users] WaitExten not responding on key presses

2007-06-15 Thread Vitell Listmaster 



Jack wrote:
 Hi,
 
 I have the problem that WaitExten is not responding to key presses.

You haven't answered the call when announce=0 - you need to answer the
call before you can get input information! Change your code to:

[hotline]
exten = _X.,1,Set(CALLERID(name)=Hotline)
exten = _X.,n,Set(original_extension=${EXTEN})
exten = _X.,n,GotoIf($[${announce}=1]?announce:noannounce)
exten = _X.,n(announce),Answer
exten = _X.,n,NoOp(Ansage: Das Problem XYZ ist bereits bekannt und wird
bearbeitet)
exten = _X.,n,NoOp(Ansage: Druecken Sie die Taste 1 falls Sie wegen
einem anderen Problem anrufen)
exten = _X.,n,NoOp(Ansage: Ansonsten druecken Sie eine andere Taste
oder legen Sie bitte auf)
exten = _X.,n,WaitExten(5)
exten = _X.,n,Goto(18)
exten = _X.,n(noannounce),Set(menu=1)
exten = _X.,n,Answer
exten = _X.,n,NoOp(Ansage: Das Gespraech wird aus Qualitaetsgruenden
aufgezeichnet)
exten = _X.,n,NoOp(Ansage: Falls Sie damit nicht einverstanden sind
druecken Sie bitte die Taste 1)
.
.
.

Changed lines marked with , additional line marked with  (note
the change to labels rather than numbers as well - makes it much more
readable!)

Nick.



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[asterisk-users] WaitExten not responding on key presses

2007-05-16 Thread Jack 

Hi,

I have the problem that WaitExten is not responding to key presses. Here 
are the sections from my extensions.conf:


[globals]
incoming_call=0
menu=0
announce=0

[internal]
exten = 777,1,Goto(hotline,${EXTEN},1)

[hotline]
exten = _X.,1,Set(CALLERID(name)=Hotline)
exten = _X.,n,Set(original_extension=${EXTEN})
exten = _X.,n,GotoIf($[${announce}=1]?4:10)
exten = _X.,n,Answer
exten = _X.,n,NoOp(Ansage: Das Problem XYZ ist bereits bekannt und wird 
bearbeitet)
exten = _X.,n,NoOp(Ansage: Druecken Sie die Taste 1 falls Sie wegen 
einem anderen Problem anrufen)
exten = _X.,n,NoOp(Ansage: Ansonsten druecken Sie eine andere Taste 
oder legen Sie bitte auf)

exten = _X.,n,WaitExten(5)
exten = _X.,n,Goto(18)
exten = _X.,n,Set(menu=1)
exten = _X.,n,NoOp(Ansage: Das Gespraech wird aus Qualitaetsgruenden 
aufgezeichnet)
exten = _X.,n,NoOp(Ansage: Falls Sie damit nicht einverstanden sind 
druecken Sie bitte die Taste 1)

exten = _X.,n,WaitExten(5)
exten = _X.,n,MixMonitor(test.wav)
exten = _X.,n,SayDigits(123)
exten = _X.,n,Queue(hotline|t|||120)
exten = _X.,n,StopMonitor()
exten = _X.,n,Hangup

exten = _[0-9],1,Goto(menu,${EXTEN},1)

exten = i,1,Goto(invalid,${EXTEN},1)
exten = t,1,Goto(timeout,${EXTEN},1)

[menu]
exten = 1,1,GotoIf($[${menu}=0]?2:4)
exten = 1,n,Set(menu=1)
exten = 1,n,Goto(hotline,${original_extension},11)
exten = 1,n,Goto(hotline,${original_extension},16)
exten = _[02-9*#],1,Hangup

The CLI output is:

-- Executing [EMAIL PROTECTED]:1] Goto(SIP/202-b6d08708, hotline|777|1) 
in new stack

  -- Goto (hotline,777,1)
  -- Executing [EMAIL PROTECTED]:1] Set(SIP/202-b6d08708, 
CALLERID(name)=Hotline) in new stack
  -- Executing [EMAIL PROTECTED]:2] Set(SIP/202-b6d08708, 
original_extension=777) in new stack
  -- Executing [EMAIL PROTECTED]:3] GotoIf(SIP/202-b6d08708, 0?4:10) in 
new stack

  -- Goto (hotline,777,10)
  -- Executing [EMAIL PROTECTED]:10] Set(SIP/202-b6d08708, menu=1) in 
new stack
  -- Executing [EMAIL PROTECTED]:11] NoOp(SIP/202-b6d08708, Ansage: Das 
Gespraech wird aus Qualitaetsgruenden aufgezeichnet) in new stack
  -- Executing [EMAIL PROTECTED]:12] NoOp(SIP/202-b6d08708, Ansage: Falls 
Sie damit nicht einverstanden sind druecken Sie bitte die Taste 1) in 
new stack
  -- Executing [EMAIL PROTECTED]:13] WaitExten(SIP/202-b6d08708, 5) in 
new stack


= here is the point where I press a digit but nothing happens:

  -- Timeout on SIP/202-b6d08708, continuing...
  -- Executing [EMAIL PROTECTED]:14] MixMonitor(SIP/202-b6d08708, 
test.wav) in new stack
  -- Executing [EMAIL PROTECTED]:15] SayDigits(SIP/202-b6d08708, 123) in 
new stack

  -- SIP/202-b6d08708 Playing 'digits/1' (language 'de')
== Begin MixMonitor Recording SIP/202-b6d08708
  -- SIP/202-b6d08708 Playing 'digits/2' (language 'de')
  -- SIP/202-b6d08708 Playing 'digits/3' (language 'de')
  -- Executing [EMAIL PROTECTED]:16] Queue(SIP/202-b6d08708, 
hotline|t|||120) in new stack
[May 16 11:37:00] WARNING[8400]: translate.c:163 framein: no samples for 
alawtolin

  -- Started music on hold, class 'default', on SIP/202-b6d08708
  -- Stopped music on hold on SIP/202-b6d08708
  -- User disconnected from queue hotline while waiting their turn
== Spawn extension (hotline, 777, 16) exited non-zero on 
'SIP/202-b6d08708'

== End MixMonitor Recording SIP/202-b6d08708

The real strange thing is that when I change the value of the global 
variable announce to 1 WaitExten is working as expected:


[globals]
incoming_call=0
menu=0
announce=1

CLI output:

-- Executing [EMAIL PROTECTED]:1] Goto(SIP/202-081bb9f8, hotline|777|1) 
in new stack

  -- Goto (hotline,777,1)
  -- Executing [EMAIL PROTECTED]:1] Set(SIP/202-081bb9f8, 
CALLERID(name)=Hotline) in new stack
  -- Executing [EMAIL PROTECTED]:2] Set(SIP/202-081bb9f8, 
original_extension=777) in new stack
  -- Executing [EMAIL PROTECTED]:3] GotoIf(SIP/202-081bb9f8, 1?4:10) in 
new stack

  -- Goto (hotline,777,4)
  -- Executing [EMAIL PROTECTED]:4] Answer(SIP/202-081bb9f8, ) in new stack
  -- Executing [EMAIL PROTECTED]:5] NoOp(SIP/202-081bb9f8, Ansage: Das 
Problem XYZ ist bereits bekannt und wird bearbeitet) in new stack
  -- Executing [EMAIL PROTECTED]:6] NoOp(SIP/202-081bb9f8, Ansage: 
Druecken Sie die Taste 1 falls Sie wegen einem anderen Problem anrufen) 
in new stack
  -- Executing [EMAIL PROTECTED]:7] NoOp(SIP/202-081bb9f8, Ansage: 
Ansonsten druecken Sie eine andere Taste oder legen Sie bitte auf) in 
new stack
  -- Executing [EMAIL PROTECTED]:8] WaitExten(SIP/202-081bb9f8, 5) in 
new stack

== CDR updated on SIP/202-081bb9f8
  -- Executing [EMAIL PROTECTED]:1] Goto(SIP/202-081bb9f8, menu|1|1) in 
new stack

  -- Goto (menu,1,1)
  -- Executing [EMAIL PROTECTED]:1] GotoIf(SIP/202-081bb9f8, 1?2:4) in new 
stack
  -- Goto (menu,1,2)
  -- Executing [EMAIL PROTECTED]:2] Set(SIP/202-081bb9f8, menu=1) in new 
stack
  -- Executing [EMAIL PROTECTED]:3] Goto(SIP/202-081bb9f8, hotline|777|11) in 
new stack

  -- Goto (hotline,777,11)
  -- Executing [EMAIL PROTECTED]:11]